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Floors To Your Home

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

We are a locally and family owned retail flooring store. Our company has been selling flooring since 1921 and is currently in its fourth generation of family ownership.

Business highlights

104 years of trusted experience

Services we offer

Laminate flooring, hardwood flooring, vinyl plank flooring, carpet, and flooring accessories.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6186 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
1%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 76-100 of 186 reviews

Robert O.
06/2014
4.0
flooring contractor
  + -1 more
It worked out fine with Floors To Your Home. It's a good deal and I saved some money. It was pretty easy. I put the flooring in myself. I will most likely use them again.
Description of Work: I bought the flooring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Heather S.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
That went well, I think he was reasonable.
Description of Work: We used Floors To Your Home, they did the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floors To Your Home
Thank you very much for your review. We truly appreciate your business.

Chelsie S.
04/2014
5.0
flooring contractor
  + -1 more
They were fantastic. We came in at a pretty busy time (Saturday around lunch) and were immediately greeted and set up with a member of the staff to show us around the warehouse. They gave us plenty of time to browse and were very attentive to our needs. Truly asked all the right questions. We had Empire Flooring out on Friday night to give us an estimate and they quoted us $9500 at half off to do only 506 sq ft of engineered hardwood. Floors To Your Home quoted us $1700 for a little more square footage (we bought an extra box in case we needed to replace boards down the road or any of the boards were unusable). As first-time homeowners we couldn't have been more grateful to have the help of someone who is experienced and more concerned with us having durable, long-lasting flooring than just making a sale for the sake of making a sale. Great explanation of all the different products they offered (laminate/hardwood/carpet, first and second quality). We left with a ton of samples and ended up calling to pay for our flooring over the phone on Monday morning, as they are not open on Sundays. They came and installed it Tuesday. EXCELLENT installation! I can't imagine a more quick and painless process for the homeowner. Removed our 10 yr old carpet and disposed of it for us, installed our hardwoods, and took care of everything else. Very professional, did not leave any trash, and took care to stick around while we went over it and explained to us how the day went and that there were no snags. Will definitely be using them soon for our upstairs carpet replacement!
Description of Work: We purchased approximately 530 sq ft. of manufactured hardwood flooring and had it installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Floors To Your Home
Thank you very much for your business and your review. We are so glad to hear you had a great experience.

Kelvin C.
04/2014
5.0
flooring contractor
  + -1 more
The service was great. They had good deals on it, and I worked with somebody in terms of gettint it shipped here, and she was wonderful. I would recommend them because they have good pricing and good customer service.
Description of Work: I used Floors To Your Home. I had ordered floors from them. They did not install them for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Lori E.
03/2014
5.0
flooring contractor
  + -1 more
My wife is out of town on business and I wanted to surprise her with a home makeover. The big expenditure I had planned to pull it all together was replacing our old nasty 12 year old carpet with laminate flooring. I shopped online and in person at several dealers from big box chains, to smaller value stores and none could beat the overall pricing, quality, or selection of Floors to you Home. I was worried about the delivery time since I had hired people to install the flooring for a set date and they were able to have my flooring on my curbside a day after I placed my order (this being because I live in Indianapolis, same location as the vendor). When the crew I hired showed up they were impressed with the quality, thickness, and ease of installation of the flooring I picked. They were asking me where I purchased it because they also had plans to remodel their own houses and really liked the flooring. Another plus is that since this is a surprise for my wife I didn't want the purchase to show on our credit cards or main bank account and Floors to your Home also accepts paypal! The floor is installed, looks great, and I can't wait for my wife to come home and see it for the first time.
Description of Work: Sold and delivered 500 sq Ft of laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Floors To Your Home
Thank you very much for your business and your review. We hope your wife likes the flooring as much as you do. And great pictures by the way!!

Paul S.
12/2013
5.0
flooring contractor
  + -1 more
I received the shipment as promised with no problem .
Description of Work: NEW ENGINEERED wood floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

BOB N.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
It was very reasonably priced and I did a lot of shopping, they were considerable less than other big stores. They had a great selection to choose from and the staff was very knowledgeable and friendly. The installation went very well. There was a crew of 2 people and they were done within a day.
Description of Work: We purchased and installed carpet throughout our home and wood flooring in our bathroom. We have a one story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDUARDO G.
12/2013
5.0
flooring contractor
  + -1 more
They were very courteous and they were knowledgeable about their product. The facility is very nice with a lot of variety of materials you can choose from, which I like. Their prices are competitive.
Description of Work: They provided flooring for my home for some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Marsha A.
12/2013
5.0
flooring contractor
  + -1 more
It was a great experience. It was very easy to work with them and their prices were reasonable. I got my samples right away. The product came very quickly and it came in good shape. The quality is good but I can see some faults in the wood grain.
Description of Work: I bought the flooring from them as well as the under lament. I bought 1,050 square feet .

Rating CategoryRating out of 5
quality
4.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Carol B.
12/2013
5.0
flooring contractor
  + -1 more
They provided an excellent and beautiful product at a reasonable price. They are very responsive by phone all the time which really helps. The product was delivered in a timely manner then my contractor installed it all.
Description of Work: My husband can not tolerate standing for a long time on surfaces that are hard. They provided a product that is vinyl that looks like wood. We called to have them deliver the vinyl for our living room, kitchen, small foyer and small office.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Leif C.
12/2013
5.0
hardwood floor
  + -1 more
They offered a good quality product at a very low price. They delivered the product to my home and it was delivered in a timely manner. Everything was easy and good to use.
Description of Work: They provided hardwood flooring for our home. I ordered the product on line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Katherine S.
11/2013
1.0
carpet installation
  + -1 more
First Lets get the coupon that they offer Angie's list member correct. Its 5% off only if you pay cash not by check and its not honored on carpet padding. I have my bill of sale to prove it. The sales man is a smooth talker and just takes a few cents of the carpet rather than the entire order, after figuring it all up, they ripped me off 35.00. I had 55.33 yards of carpet cut to room specification, as measurements were given to me by the carpet installers. My carpet was picked up by the installers on 11/2013. Each cut was about 6 inches short. I had a total of three cuts. Carpet can be stretched about 3 to 4 inches. After calling Chris to complain: he said I would have to return all the carpet and repay for new cuts because obviously my measurements were incorrect. My measurements were not incorrect and my installers educated me and said that's the excuse they use to get you to return to the store and have you buy more carpet by adding more to the measurements, which would cost you more money. remember they work on commission. My measurements were exact, as I am on a budget and wanted no leftover carpet. My installers said the carpet I bought could be seemed together without noticing it, and they could use the extra piece from the jog in the wall to seem it. So I let the installers seem it in the closets where you would not notice the seems. This avoided more time off from work and the installers would not loose time, as they had another job to go to. Take a calculator with you, and don't get ripped off ! In rebuttal to your 90 years of service, did it ever occur to you that most people don't waste there time with reviews, or perhaps that most of your negative reviews are about Chris. AND I WAS NOT GIVEN ANY DISCOUNT ON MY PADDING !! Do you need my bill of sale proving it , I would be more than happy to show it to you. Also you were made aware by the installers that it was short ! Chris was asked to have someone come out when the error was found, his excuse was that they don't have someone there who does that, and its cash and carry. So because your company is cash and carry, means you don't care what happens when the product leaves your store ! I need to mention that you WERE a good customer of many landlords in the Speedway area, but because you failed to call me back to go over the yardage error and no discount on the padding proves you are in the wrong ! Not to mention that the installers time is VALUABLE also.. I should have used Hoosier Carpet of Indiana in Brownsburg, which is who my neighbor( a landlord ) is using . Also it would be appreciated if you would get the full story from your employees or ask them if the had any unhappy customers, then place a redundant ignorant reply, boasting that you have a award on Angies list ! Just because you are on the list doesn't mean that you cant give POOR QUALITY of service ! Rebuttal, I don't care how you stay in business.. You still ripped me off on the padding and my installers made not noticeable seems, to get the job done, with my approval.. They had a full schedule and had to go to another job, their time is valuable , as is mine, don't you think so ? So why don't you give me the discount on the padding ?? You still offered me no compensation after your SALESMAN Chris spoke to my installers about the shortage !! I was suppose to get 5% off the entire order, you have my receipt as I do, ... so what was the problem with the 5 % on the padding ? I am still waiting for m 5 % discount on my PADDING, of course you had no mention to that !
Description of Work: Sold me carpet and padding.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0

$751.68

Response from Floors To Your Home
We are sorry for your frustration, but it appears we have a difference of opinion on what actually transpired. First, we absolutely honor the Angie’s List discount but we do not recall you ever mentioning the Angie’s List offer. You were given a cash discount. Second, when you called in, we requested you bring in the 12x4 cut you said was short (you did not say all three were short) so that we could measure it to confirm it was short. If it had been short, we would have provided new carpet at no charge. We have not stayed in business for over 90 years by ripping off customers. We feel our other reviews and Super Service Award speak for themselves.

Scott S.
09/2013
2.0
flooring contractor, hardwood floor
  + 0 more
When we went into Floors to Your Home we were greeted by our sales person Chris. Chris seemed okay at first but we ended up being one of the reason why we didn't purchase from them. While he was very helpful he was annoyingly unprofessional, and rarely even looked or talked with my wife. Don't let the price fool you the majority of the products are low quality. The laminate we almost went with that was very nice looking, after a more detailed look, had a base of pressed cardboard instead of MDF (bring a sample to any of the big box stores and see for yourself before you buy). You could tell because where they cut the samples the cardboard backing was beginning to separate and you could actually see the layers of cardboard delaminating from the cut. When I asked about the manufacturer I was told it was made in China for them directly, which must have been the case because there was absolutely no reviews on the product or manufacturer. We also looked at a couple of engineered hardwood flooring. One of the products was a second and while it was very nice looking we were told it was 90-95% usable, but when I had them open a box and sorted through it (seconds cannot be returned) I felt it was 10% usable and 90% scrap. We also looked at a few first products and while the price was very good the wood was very soft and the veneer was extremely thin. Overall you just need to be an educated consumer and be very careful what you buy because they are only there to make a sale. If you are only looking for price it would probably be okay, but you will definitely get what you are paying for. I wouldn't waste my time even taking a trip over there if you are looking for mid to high end products. We also didn't like our sales persons high pressure sales attitude.
Description of Work: We went into this company to find flooring for our basement that we were finishing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
4.0


Response from Floors To Your Home
As a company we strive for 100% customer satisfaction. Judging by our other reviews and our 2012 Super Service Award, we think we are on the right track. Unfortunately, we were not able to fully satisfy this Member for which we apologize. We would put our products and prices up against anyone and believe our 90 years as a local, family owned business speaks for itself.

Heather S.
08/2013
5.0
flooring contractor
  + -1 more
Very easy to work with. Wife picked up the wrong flooring and they allowed us to exchange it. I highly recommend using the installer they recommended, his name was Rob Green. He was very nice and did an excellent job.
Description of Work: Provided flooring for new home. Used their recommended installer (Rob Green).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Floors To Your Home
Thank you very much for taking the time to review us. We truly appreciate your business and please let us know if there is any further assistance we can provide.

Dave H.
08/2013
5.0
flooring contractor
  + -1 more
They had the right price and what we wanted.
Description of Work: We bought laminate flooring from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Floors To Your Home
Thank you very much for your purchase and for writing a review.

JACQUE R.
08/2013
5.0
carpet installation
  + -1 more
They were friendly, helpful, and knowledgeable.
Description of Work: We bought carpeting from them and they had their subcontractors install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Floors To Your Home
Thank you very much for taking time to write us a review. We appreciate your business and please do not hesitate to contact us if there is any further assistance we can provide.

Brandon W.
08/2013
5.0
flooring contractor
  + -1 more
They were great. We used the installer they recommended, and they did a great job.
Description of Work: They sold us hardwood laminate flooring for two rooms and an entryway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Floors To Your Home
Thank you very much for your purchase and for writing a review. We truly appreciate your business. Please let us know if there is any further service we can provide.

John R.
08/2013
4.0
flooring contractor
  + -1 more
Everything turned out great. I love them. They were professional and very good at what they do. They also let us do the work a little at a time because we were on a budget.
Description of Work: They put in laminate hardwood flooring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Floors To Your Home
Thank you very much for taking the time to write a review about us. We appreciate your review and your business very much. Please do not hesitate to contact us if there is any further assistance we can provide.

HOWARD P.
07/2013
1.0
carpet installation, flooring contractor
  + 0 more
Our carpet after only 2 months of use has break down carpet under 2 areas where our feet rest while sitting:(
Description of Work: Mis-represented the quality, durability, and warranty of the carpet. Installed December 2012, initial complaint to store 2-12-13...inspection by store 6-1-2013...had to contact store on 7-23-13 to request update of our concerns. Store owner claims product not warrantied for "crushproof" as represented by sales, and store display. (Many heavy large objects on display carpet over 50 lbs each. Our carpet 2 m

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

HOWARD P.
07/2013
1.0
carpet installation
  + -1 more
They did not represent the carpet well. They now say that they are not responsable for the qualaty of the carpet and said that the blame is on the manufacturer. They also claimed that there is no warranty for those carpets.
Description of Work: We purchased some carpet from them. It was misrepresented with the quality.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Mike A.
06/2013
5.0
carpet installation, flooring contractor
  + 0 more
I went to their location to pick out the type of carpet I wanted. They had a lot of options and showed me the pros of each one I was looking at. Shawn came out and took measurements for my entire house. Once they got everything they needed, they provided me a quote very quickly and promptly and it was actually cheaper than I initially expected. Scheduling was extremely easy and they actually let me do the instillation in two days so I could have time to get everything cleaned up. The instillation crews were on time and very professional. They moved everything and put everything back exactly as it was on top of the new carpet. I couldn't be happier with the entire experience from start to finish. I would recommend Floors to Your Home to everyone who has any flooring/carpet/tile needs.
Description of Work: They installed carpet in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Floors To Your Home
Thank you very much for taking the time to review us. We truly appreciate your business.

Mike A.
06/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Everything went very well. I went to their showroom and looked at a few different type of tiles. Brian was very helpful explaining the different types of tile and what would be best for my kitchen and bathrooms. They let me take a few small samples so I could pick the right tile. After I purchased it, they helped me get everything ready and loaded. The tile is now in my house and looks great. I couldn't be happier with the product and service I was provided by this company.
Description of Work: I purchased Tile for the remodeling of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Floors To Your Home
Thank you very much for taking the time to write us a review. We appreciate your business and please let us know if there is any further assistance we can provide.

Jennifer W.
05/2013
5.0
carpet installation, flooring contractor
  + 0 more
I went into the showroom and found what I was looking for. They sent someone out to measure, during which time I learned that laminate flooring would not work because of my older home's wavy floors. I was given some other options including a very nice vinyl plank that had the look I wanted. The whole team worked very hard to answer my questions, help me find a flooring that would work, looked nice, and was in my price range. Despite multiple phone calls and emails, they were always patient and helpful. Everything was delivered and they helped me find an installer who did the job well and inexpensively. The flooring looks great and I was able to stay in my budget.
Description of Work: Delivered vinyl plank and carpeting for my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Floors To Your Home
Thank you very much for your review. We appreciate your business and please let us know if there is any further assistance we can provide.

Cullen Luke B.
04/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Very happy with the experience, atmosphere, staff and price.
Description of Work: I purchased Bella Noce flooring from them several different times for different rooms in my house as I was completing them over the last 2 years. Their sales staff is very helpful. Their pricing is amazing. And they make sure you have everything you need for a Do-It-Yourselfer like me! I will definitely be returning to purchase more as I continue to finish remodel my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Floors To Your Home
Thank you for your business and your review. We appreciate you taking the time to tell others about your positive experience.

George H.
03/2013
4.0
carpet installation
  + -1 more
I found them on Angie's List. Floors To Your Home is very prompt and waiting on you. They don't have a lot of employees, but I guess I must have come at a very good time. I went there yesterday for material. What I wanted yesterday was not enough for them to come and install the carpet because they have a minimum, so I would have to look for a private company. I was disappointed about that because I'd rather deal with just one company, because the less people you deal with in general, the less problems you have. I was looking for sheet vinyl compared to wood vinyl and they didn't have a large selection.
Description of Work: I got quotes from Floors To Your Home for carpeting two different times. I was there yesterday and also 2 weeks ago.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Floors To Your Home
As a company we strive for 100% customer satisfaction. Judging by our other reviews and our 2012 Super Service Award, we think we are on the right track. Unfortunately, we didn't have the exact sheet vinyl product this Member was looking for. We have over 50 vinyl and waterproof products in stock but are sorry this customer did not find exactly what he was looking for.

Contact information

8502 Brookville Rd, Indianapolis, IN 46239

http://www.floorstoyourhome.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Hardware & Home Improvement Stores,
Hurricane Shutters,
Buying Services

FAQ

Floors To Your Home is currently rated 4.6 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

Floors To Your Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Floors To Your Home does not offer free project estimates.
No, Floors To Your Home does not offer eco-friendly accreditations.
No, Floors To Your Home does not offer a senior discount.
No, Floors To Your Home does not offer emergency services.
Yes, Floors To Your Home offers warranties.
Floors To Your Home offers the following services: Laminate flooring, hardwood flooring, vinyl plank flooring, carpet, and flooring accessories.

Contact information

8502 Brookville Rd, Indianapolis, IN 46239

http://www.floorstoyourhome.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM