This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
34 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.9333 Reviews
Filter reviews by category
Showing 326-333 of 333 reviewsJo N.
04/2016
replacement windows
+ -1 moreunknown
Description of Work: We had 17 windows replaced with tempered glass in 5; and metal trim. They were professional from point of sales through installation. Installation took three days and the installers were thorough going the extra mile. Neighbors asked if they cleaned up after themselves and yes, we had no mess either inside or out.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$8,000
Jennifer O.
02/2016
replacement windows
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,000
Susan M.
01/2016
replacement windows
+ -1 moreunknown
Description of Work: The gentlemen who installed my windows were very pleasant and respectful of my property. I would definitely use this company again.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,720
Barbara C.
04/2015
replacement windows
+ -1 moreunknown
Description of Work: They did a excellent job very professional and the salesman came back and check the process I would recommend them
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,050
Dan R.
12/2014
replacement windows
+ -1 moreunknown
Description of Work: They replaced 12 windows. Wonderful quality and service. Installers were on time, and extremely professional. Total time was 1 ½ days. Clean up was never an issue, it just happened. Great job!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,550
Kathryn M.
12/2014
replacement windows
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Response from Factory Direct
PHYLLIS W.
06/2014
replacement windows
+ -1 moreThe price was acceptable.
Description of Work: Factory Direct Home Improvement installed 12 new windows for me.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Kim B.
03/2014
replacement windows
+ -1 moreSee above.
Description of Work: Just called for an estimate appointment. Only need two windows so they won't come out. Have to go in to the office. ?? These are custom windows for a Victorian home. Guess they don't want to mess w/the little jobs.
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Response from Factory Direct
Contact information
8888 Keystone Xing 13th Floor, Indianapolis, IN 46240
http://www.factorydirect4homes.comService hours
Sunday:
7:00 AM - 7:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
GL1100155
Trade License Locale
Indiana
Trade License Authority
City of Indianapolis
Trade License Expiration
12/31/2024
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
General Remodeling,
Doors,
Siding
FAQ
Factory Direct is currently rated 4.9 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Factory Direct accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Factory Direct offers free project estimates.
Yes, Factory Direct offers eco-friendly accreditations.
Yes, Factory Direct offers a 5% senior discount.
Yes, Factory Direct offers emergency services.
Yes, Factory Direct offers warranties.
Factory Direct offers the following services: From 2011 to 2024, we proudly held the title of 14X Angi Super Service Award Winner in the Window Category. We specialize in custom energy-efficient windows, siding, and doors, all installed by certified factory installers at factory-direct pricing. Additionally, we’ll beat any quote by 10 to 60% on the exact same window and options, often beating them by an average of $5,000, ensuring you receive the best value for your investment.
Some Glass Repairs are not offered in some cases to ensure desired longevity and look. We are only able to replace glass in the windows that we carry and install due to specs.
*Please Note: 6 window minimum purchase amount.
Contact information
8888 Keystone Xing 13th Floor, Indianapolis, IN 46240
http://www.factorydirect4homes.comService hours
Sunday:
7:00 AM - 7:00 PMMonday:
7:00 AM - 7:00 PMTuesday:
7:00 AM - 7:00 PMWednesday:
7:00 AM - 7:00 PMThursday:
7:00 AM - 7:00 PMFriday:
7:00 AM - 7:00 PMSaturday:
7:00 AM - 7:00 PM