Factory Direct

Installation team did a great job.

Amazing work! Excellent quality!

Everything went good.

Great service

Installation went great.

Fast and very excellent work done.

Very Good.

Great company and great price.

Just fabulous!

I was given a three week lead time, made the appointment two weeks in to install. The window installers showed up on time and cleaned up after the project. The window performance is very good and look better than I could have wished for...VERY HAPPY! It's good to know there are still good companies out there looking out for my best interest and not just their own.

The installers arrived to replace the large windows and starting taking out the old windows, they seem to have a rough time taking out the old windows as the previous owners had caulked around the old windows many times before. I work from home a lot of the time, so as I worked, they installed the new windows and installed a custom trim. The windows look great, and I like the new look! The new windows also have a custom color of bronze on the outside and they matched the trim and caulk perfectly. Mike was very nice to work with and very helpful from start to finish. Thank you!

First visit for an assessment/estimate for work with length of time start to finish. -Work completed on time and within estimate range. True quality and professional staff.

They showed up the day of installation, the head installer introduced his self and proceeded to install the windows. He was very time efficient and had the process down to a science...It took him a little over 2 hours. They were much more time efficient and quicker then what I could have done myself. They did a good job!

Everything went really smooth, the installers were clean and pick up during the installation. The installation took a total of 4 hours, and after the windows were completely installed they looked good. I'm already noticing a difference from the performance of the windows. Thank you

I can't really comment on the installation, because I was in and out and I wasn't there the entire time. The installers were very efficient and clean. They were also nice guys, I felt like I could trust them at my home.

Overall, it went well, I thought it would take two days and it did. I had to get my cats situated and out of the way for the work to be done. The installers were pet friendly, good, nice guys and professional too. It has made a difference on being able to keep the heat in my home. I am pleased with the work done!

They came out to my home, it was a different crew then before that installs windows for the company. They were finished quickly and cleaned up after they were done. It also matches the other windows we currently have as well. I am pleased with the window and I appreciate them taking care of me, even know it was just one window.

This was great from the beginning to end! They came to our home and gave us an estimate with out trying to sell us or giving us a two hour long presentation. It took them a total of 20 minutes to measure the windows and go over all my options. I told them I wanted to wait and think about it, they had no problem with that. I was told when we were ready, they would be happy to come back out and take care of me. One month later I decided to move forward and purchase windows. The installers did an amazing job! I am extremely happy with the performance of the windows and how well they look. The best thing about this company is they have over 10 different manufacturers to choose from, and they brought out several different options for me so I could choose which style I wanted.

They sold me the windows, the installers came out to my home to measure the windows. Straight forward and easy to deal with. The installers were great! I'm referring several people as well. Job well done!

I need new windows in my home that I purchased 5 years ago. I looked around at a lot of window companies and came across Factory Direct Home Improvement. They brought out sample windows to show me, I was limited to what I could spend so they worked with me. The installers were on time, nice, and knew what they were doing. They did the job and did it right! I would marry the windows but my husband wouldn't like that...The windows have made a big difference to the over all look of the house. I love to show them off too! Out of every improvement that I have made on my home this past year, this is the best investment I've made!

We liked the fact that they were quick and efficient, they were done pretty quickly. The installers are professional and curtious. We have not had the chance to really enjoy our windows yet, however they look very nice and have made a huge difference.

Very pleased with the price of the windows! Everything was explained in detail and they worked with us to install our windows exactly the way we wanted. We were happy they let us customize our windows and installation the way we wanted, it looks great! We had 4 bad windows that were side by side on each side of our home that we had installed first. I liked the 4 windows so much after replacing them, I called Factory Direct Home Improvement back out to replace all of my windows in my entire home. Already I've seen a big difference in the reduction of dust in my home and we also haven't had to use the furnace as much cause the windows have held the heat in.

Received an estimate, I contacted them to move forward and the crew was sent out to replace my windows. They were on time and cleaned up very well before they left, the price was very comparable to everyone else that I checked with. Very good quality and I'm very pleased!!

The GM came out to visit with me and went over every option of different types of brands and styles. He also showed me many brands I was not familiar with as we discussed the options. I had never seen the colors provided and was really happy with the final roof. They did an outstanding job on cleaning up around my home and the roofing guys were so clean I didn't even find one nail.

From the very beginning we were pleased with this company! They kept us up to date every step of the way. We loved the professional attitude, and the fabulous job completed on our home. I couldn't ask for a better job.