Everdry Of Greater Indiana

We were having a problem with ground water getting in under the slab that our house sits on. They installed drainage pipes and dug a gravel pit for the water to go into. They also installed a sump pump at the low spot in our garage.

Our waterproofing system has been in place for a year now and we have enjoyed the dry basement along with the added peace of mind. After years of trying to fix the issues ourselves, it was worth finally making that call to Everdry & not having to worry anymore.

They did a great job ! Very professional and friendly. Also did a full clean-up.

I had EverDry Waterproofing correct a serious flooding basement problem in 2018. They were competent, courteous and focused. The installation was done with minimum down time. I have kept up their annual service contract and have called them out twice since the installation for pump issues. Both times they came immediately and repaired the issue. I recommend this company for basement water problems.

Superior job done on time and the right way.

I chose ever dry waterproofing to assist me in a leaky situation. The company was diligent in there efforts on a tough project. If theirs ever a leak call Everdry.

They came out, did an estimate and was able to get us on the books quickly to install the system. They had everything done in a day. They do yearly checks, which also help check if you have any issues before they occur. We would definitely recommend.

After careful consideration and exploration of waterproofing companies, we chose EverDry for our waterproofing needs. Our home is over 100 years old and the basement continuously flooded, compromising our home’s foundation and potentially compromising our health. EverDry came out to our home, provided an assessment and tailored services to our needs. The company has been pleasant and professional to work with over the years. The quality of our home and health has significantly improved since these renovations. We are thankful we chose EverDry for our waterproofing needs and highly recommend this company!

Everdry answered every one of my questions. Their team was efficient and polite.

We shopped around for waterproofing our basement and were very happy with Everydry! They completed our service ahead of schedule, our basement has been dry, and answered all of our questions. We would recommend them to anyone looking to waterproof their home.

We only had one issue and it was fixed the next day. I would definitely recommend EverDry the customer service is wonderful and will solve any problems or concerns you may have.

The whole experience was totally professional from the salesman to the work crew. They told me what they were going to do and they did exactly that. I feel comfortable and am very grateful for what ever dry has done for me.

Great service and reasonable rates!

Job was completed quickly and everyone was very knowledgeable! We really enjoy our waterproofing and look forward to keeping our basement dry!

Went great, and happy with the work.

I couldn’t be more dissatisfied. Our work was completed in 2021. At the time there was mildew/mold on the concrete block walls and our sales person said it would be cleaned as part of the process. This wasn’t done, and part the process involves them drilling into the walls to attach plastic sheeting over the walls from about chest down.this is permanent . As a result, I can’t even clean my own walls without undoing their work. My basement has continued to be an issue, with mold continuing to grow in the cracks and crevices. On top of all that, this was an over 18k expense for this. We were told that it would have a lifetime warranty—-that’s only if you pay every year to warranty the work. If you miss the letter to pay for your warranty, then the next year you’ll first be subject to an inspection on their poor work and extra fees before you can have the privilege of paying for the future warranty. In short, just know that the salesman will tell you what he thinks you need to hear to sign the papers.”, but 18k later, don’t expect it to be true.

Scope of project: installation of EverDry’s multi-step waterproofing system consisting of an inside and outside perimeter drain, two sump pits with primary and secondary pumps with battery backup, sealing of cracks and other potential water entry points around the exterior of home, and installation of 14 steel beams to stabilize bowing exterior basement walls. Now that the project is complete, I am not certain that it was necessary or that it will solve the problem. If your home has any foundation issues (bowing, crumbling, and/or cracked walls, footers etc), I do NOT recommend engaging EverDry to remedy. I regret signing the contract with EverDry and wish that I had consulted with licensed structural engineer regarding the structural foundation issues. Some basement waterproofing companies are owned/operated by licensed engineers. EverDry, to my knowledge, is not. I DO believe that the waterproofing system will work. However, their “multi-step system” in my opinion, does not offer any significant advantage vs. other basement waterproofing systems. Please be careful, the salesperson will explain their system and it will seem to make perfect sense at the time. However, I urge you to take plenty of time to weigh your options before signing anything. Aside from the necessity and efficacy of the system installed at my home, I experienced numerous issues with the work performed, the communication from EverDry, the clean-up (or lack thereof), and the timeline. I was told by the salesperson that this was a 4–5-day job. They began work on 7/27/2021 and finished on 8/24/2021. 1. The crew did not adequately protect my flooring at the top of my basement stairs, despite my asking them to do this at least three times. They ignored my request until I refused to allow them to carry another item into or out of the house until they had put down floor protection. By that time, the flooring was already damaged. EverDry did discount my contract price by $500 as compensation for this. 2. The crew installed the EZ Breathe device in the wrong location. I had discussed placement with the salesperson. That information was not communicated to the production team. This mistake added quite a bit of time to the project as a mason had to be called to repair the 6-inch hole drilled through the side of my home in the wrong place. 3. The steel beams were cut too short by the steel supplier. Instead of telling me this, the crew “installed” them anyway. They placed scraps of untreated 2x4 lumber on the footer, then placed the steel beams on top of those scraps. When I noticed this on my own and questioned the crew leader. I was told that this was “temporary”, and they planned on laying the drainpipe, installing the new concrete, then returning later to jackhammer the brand-new concrete around the steel beams and replace them with ones of the correct length. This, in my opinion, was a something said to appease me. I do not believe they had any intention of coming back to replace the beams. Even if that was their intent, this would be an incredibly ridiculous and inefficient workaround. At that point, I asked them to stop all work and come back when they had the correct beams. This also added to the timeline of the project. 4. The crew also installed several beams directly in front of my basement windows. I cannot fathom that this would be acceptable to any customer. To me, this was a further demonstration of the carelessness of the crew performing the work. 5. At some point the plastic that they had loosely draped over my furniture and belongings in the basement slipped off. They continued to work without replacing it. Every item that was in my basement was entirely coated with cement dust by the end of the project. Every wall, door, banister, piece of trim, and even some areas of the ceiling had to be scrubbed after the crew cleaned up. It took a team of 5 adults approximately 8 hours to properly clean the basement after the project was finished. This was AFTER the crew’s “cleanup”. 6. The crew failed to install the battery backup systems on both sump pumps which necessitated a follow-up service visit. 7. The crew helped themselves to my tools which were stored in the basement. They also took a few of my tools with them when they left. 8. The crew leader asked me to sign a certificate of completion before the job was completed. I refused to do so. 9. I was never offered an apology or any sort of compensation for the many missteps, the lack of communication, or the inconvenience of having my house torn apart for nearly a month. 10. The crew took ZERO precautions against Covid-19 infection. Not a single member of the crew wore a mask at any point. I was not asked if this was ok or not. Covid was never mentioned. Conclusion – I urge you to not make the same mistake as me. Thoroughly research multiple waterproofing companies. Do not give-in to any sales tactics that purport a sense of urgency to sign a contract in exchange for a discount. If you have structural issues, hire an engineer. If you do decide to use EverDry, make certain that your TOTALLY clear on your expectations of the timing of the work, placement of the EZ Breathe unit, beams, sump pits, etc. BEFORE any work begins. Looking back, I would have also requested a daily walk-through with a production manager (not the crew leader) at the end of each workday. The crew leader on my job, in my opinion did not have the necessary training or knowledge to supervise this job. There are MANY options for basement waterproofing companies. Try to choose one that will do the job right the first time. Trust me, you do not want to live through a project like this more than once.

Incredibly dissatisfied and unhappy with Everdry. Poor follow up service and they don't stand by their word. Sales team seems completely independent and removed from their operations team. A lot of talk and no follow through. Has not been worth the cost, and you should seriously consider using a different company. February 2020 - paid $15,782 for basement waterproofing installation. Installation crew was clean, efficient, timely, and great to have. The basement has not leaked once since their work. Unfortunately, this is where the satisfaction stops. Summer 2020 - humidity levels in basement reached upwards of 76-80%, far higher than previous levels before Everdry service. On two separate occasions, separate representatives came out with different conclusions as to the problem and different solutions. Adjust the EZ-Breathe settings, looked into possible cracking in walls, and blamed the paint coating on top of the exposed concrete floor. Ultimate solution: Everdry dropped off a dehumidifier that has been running for one full year in our basement now. Spring 2021 - Everdry sent us their 1 year survey. We responded to the survey in a completely dissatisfied manor and expressed all issues we have had with their service. Everdry did not contact us a single time in response. May 2021 - humidity issues persist 45-50% even with dehumidifier. Reached out to Everydry, they sent someone out. Again, no solution and tried finding different reasons for the humidity. July 2021 - current status is getting bounced around from one phone representative to the other. Cannot get anyone's attention to fix an issue that is over one year in the making. Can see evidence of mold growth in certain areas of the basement. Humidifier is incredibly loud, even with the hose attached there is still need to empty the bucket 3x per week, and I haven't yet calculated how much this is costing us on our monthly electric bill. Most disappointing part is that the entire sales pitch was to create a (1) clean and environmentally safe basement with no mold, and (2) have ability to finish our basement because of waterproofing and humidity fix. Luckily we didn't finish our basement, because had we laid down carpet there would be mold growing unknown to us. We were specifically sold on the fact that we would NOT have to put a dehumidifier in our basement - yet, that was their first solution. We have held up our end of the bargain with payment and communication. Everdry has not done the same and I don't know how else to get their attention other than posting a public review or sending a demand letter. Our issues still remain and I cannot rationally refer their services to anyone considering using Everdry to waterproof their basement considering the incredibly high cost and incredibly low level of result.

The salesman was super nice and actually stayed longer than the allotted time just because we were chatting and enjoying his company. The workers, oh gosh the workers. All of them were sketchy including the foreman, Jerry. 2 of them spoke English. Jerry never followed up with me about several questions, never got pictures of the work like he was supposed to provide. No regard for my belongings and they rummaged through my belongings and STOLE A LOADED REVOLVER. The workers, oh gosh the workers. All of them were sketchy including the foreman, Jerry. 2 of them spoke English. Jerry never followed up with me about several questions, never got pictures of the work like he was supposed to provide. No regard for my belongings and they rummaged through my belongings and STOLE A LOADED REVOLVER. Everdry took zero action, never followed up with me or made it right. That person is still in other people's homes rummaging through their things. I am disgusted and because I failed to write down the serial number, I'm never going to see my grandfather's revolver again. Everdry took zero action, never followed up with me or made it right. That person is still in other people's homes rummaging through their things. I am disgusted and because I failed to write down the serial number, I'm never going to see my grandfather's revolver again. Everdry took zero action, never followed up with me or made it right. That person is still in other people's homes rummaging through their things. I am disgusted and because I failed to write down the serial number, I'm never going to see my grandfather's revolver again. On top of that, missed appointments, poor workmanship that had to be fixed another time around (some I'm still not happy with.)

It was good. They provide good communication, got the job done early and cleanup after themselves.

I had my basement done by Everdry Waterproofing. David did a wonderful job explaining several systems. He educated us on how water was entering our basement floor and walls. I had other companies out and they just wanted the sale and no education. I loved how they educated us. When the crew arrived to do the Waterproofing they were on time and respected our home. They cleaned up my basement better then before they even touched it. Thank you Everdry for Waterproofing my home!