Estate Services LLC

Work was done in the time he told us with no surprises. Workmanship was very good and we would highly recommend him.

I was very satisfied with how Ty explained to me what caused the problem, and gave me advice on how to fix it myself, as well as how to avoid it in the future. I was also happy that he was able to look at some other unrelated damage to the house and give me some consultation on it as well. I think their business model of considering the fee for the first visit to be consulting rather than estimating works well. Although they didn't do any remediation for me on this occasion, I would put them at the top of my list for future potential work on the house.

Homeworx did a great job, from beginning to end! Very professional, on-time, on budget, clean and comprehensive service, helpful with suggestions for other work and conditions, and just good people to work with!

Absolutely Excellent service. About a year ago I reviewed their profile and customer comments on Angie's List, and then recently I heard them on a local radio show. Being that I was about to have some work done on my home, I decided to get an inspection and get details to know the depth of my issues. I called and they were able to fit me in within a week of call. Ty was on time and professional. Answered all my questions and explained everything thoroughly. This ispection was from 8:30 am to almost 2 pm. My home is only about 1200 sq ft on a slab. So it was quite thorough. The report has pictures of all issues or concerns. Which helps to remind me of exactly what he is referring to in the report. So all and all the whole experience was EXCELLENT!!!!

It was estimated that to do all the work in the estimate, it would take 5 work days. It ended up taking 4 1/2. The work proceeded very smoothly with it occurring exactly as Ty had described re: what would be done the 1st day, 2nd day, etc. What I also really liked was that Ty and Chuck (his co-worker on the project) were extremely sensitive to not making a mess in the house...they put down plastic and paper on all carpeting where they would be walking and/or carrying out materials/trash. Also, they set up a barrier surrounding the attic access, created "negative pressure" in the crawl space, and shut down the heating/cooling system while they were working to minimize the risk of contamination in the house. I talked to Ty at the end of each work day to discuss the day's work/progress and he was never impatient or difficult to get hold of. I always knew what had been done that day and what the plan was for the next day. I ended up with an attic and crawl space that were absolutely pristine and now had equipment in the crawl that would guard against this situation ever occurring again, i.e., a sump and dehumidifier that would not allow the humid conditions and standing water to reoccur and thus allow mold to start growing again. Before paying, Ty had me visually inspect the attic and explain again what they had done and then showed me several pictures of the crawl space showing what had been done. Everything looked great. I have passed along Homeworx's name/contact information to both to the home inspector I worked with prior to this job and to my intended realtor as a vendor that I would absolutely recommend to do this kind of work. I have also told Homeworx that I would be a phone reference if needed. I am typically hard to please, but from beginning to end, Homeworx made a very stressful situation (to me) much more tolerable because of how well they worked with me and the quality of the job that was done. Chriss was great throughout regarding her communication with me and quick follow-up on things I asked for and, as already described, Ty was both easy to work with and has a strong customer service orientation to do a job right.

Ty came out and performed the assessment. There were some things like a shower stall that I wanted removed but Ty didn’t think it was necessary. I asked him to just quote all of it and then I would call friends for their opinions. They agreed with Ty. So Chris calls me at a very busy time to follow-up on the quote. I had a lot of calls out to customers so I picked up the phone. Now if I call a person and I can tell that it’s a bad time (I even said as much), I give them the courtesy of asking if another time would work better. Not this lady. Like a bull in a china shop, she blew on. It didn’t stop there. I mentioned that I had a few questions/items to discuss with Ty. She asked what they were and for some reason, I engaged in this conversation. This lady actually was arguing with me about what could and could not be done. Now Ty is the one with the remediation training and he performed the assessment. We discussed several items. As I see it, this was a conversation just for the person writing the check (me) and the person performing the work (Ty). I think she was overstepping her bounds. Then she asked if I wanted to schedule a date so we did. They had a large job coming up so we weren’t able to book for about another month. That was fine as Ty asked me to clean out a closet before they started. I had a broken foot so I needed some lead time to get that done. But, I clearly stated that it would be done. Now, I scheduled this job on a Monday with Chris. Ty didn’t return my phone call until Friday afternoon. My company is making several changes at this time so my plate is very full and will be until everything settles in this fall. I only make personal calls when I have at least 30 minutes to drive to my next appointment and that wasn’t going to happen until I had a 2 hour commute to Renssalaer on Thursday. So Chris calls me on that Thursday morning to tell me that since I didn’t return their call right away, she assumed that I was not going to proceed with the job and I would need to reschedule. If moving forward with this job was continent upon speaking with Ty, I wouldn’t have put it in my calendar to ensure a prompt call back. As I saw it, if we touched base before the service date, OK. If not, then we would just discuss the specifics of the job when they arrived—no big deal either way. Since the job was about 3 weeks away and Ty took a week to call me back, I didn’t feel that there was a great sense of urgency. I figured that we’d all probably touch base the Monday before the job to make sure everybody was still good with the date. But Chris just takes it upon herself to cancel the appointment without any regard to the impact that it might have on my schedule. To put that in my book, I have to arrange to make sure that I’m in Indy that day. And I can’t schedule a meeting until after 10:30. I have to call my vet to reschedule having my pet boarded. Furthermore, I didn’t block out the following Thursday because I didn’t realize that I’d have to. There is no way that I’m canceling appointments with customers to take care of a personal appointment. Folks, I’ve left a lot out but this was the final straw with this woman. I just dealt with other annoying things because I had already spent the $175 plus my time but this was just too much. I think that the appropriate course of action would have been to call and ask me to confirm that I was moving forward on that date if they were not certain. That is completely understandable. OK, that would have been a quick call easily squeezed in without needing notes for my questions. But, she just shot first and asked questions later. So I called her back and not surprisingly, received a defensive and argumentative attitude again. She said she felt justified because it took me so long to call back Ty and she wasn’t sure if I had that closet cleaned out since my foot was broken. I told that lady at least 3x that it would be done. It would take me all of 2 hours on a Sunday afternoon. But beyond that, I don’t need to explain myself to a vendor. The specifics of how it gets done is my business and my problem. I told her a while back that it would be done before they arrived and as far as I’m concerned, that is all she needs to know. I also wanted to know why it was OK for Ty to take so long to return a call but I needed to call back right away. I actually never got a chance to say any of this as when I did get a word in edgewise, the phone call ended while I was in mid-sentence. She called back a while later to say the signal must have dropped. That may or may not be true. Funny it never happened before-just sayin’. I will not be calling back. I can’t help but wonder if this is how she acts before the check is written, what would things be like after it’s cashed and there might be a problem? I’m not sticking around to find out. I think that maybe since it’s only a $2,000 job, it’s not worth their time. That is fine. I’m a no BS kind of gal. I was straightforward with them from the beginning. When I tell somebody that I’m going to do something, that is what I mean-period. If this was too small of a job, they could have said so in the beginning and I would have just found somebody else-no big deal. But don’t waste my money and time yanking me along like this. Since moving back in the house in June, I was on a solid run hiring fantastic movers, painters, landscapers, plumbers, handymen, exterminators and hardwood refinishers. But, my luck ran out with this company (or with Chris, I should say). So, I’m back to finding another mold remediation company who is competent and courteous so I can just finish the unpacking process before the snow hits. Conclusion: I think that Ty would have done a good job and I’m sorry that it didn’t work out. If you have a large project, you will probably have a good experience with this company. If you decide to move forward with them, my advice would be to direct all calls to Ty. If I had just done that, I probably wouldn’t be starting this whole process over again. But, her cons simply started to outweigh all of his pros. I apologize that this is so long but I hope that it helps you make a decision.

Excellent young man to work with. I have already recommended him to my neighbors.

Ty is very good with communicating the services needed and why. There is no pressure at all...he tells you what he finds, writes up recommendations and you go from there. He is very knowledgable with home construction and how to tiddy up a crawl space and make it humidity free so that there are no moisture problems. He stated the time he needed to perform the job and that is exactly what it took. The company is professional and clean up everything so that you don't even know they were there. Chuck works with Ty and is a great asset to the company. Chriss maintains an excellent office and returns phone calls within the same working day. This company is the real deal and the work is top notch. Ty took me into the crawl space to educate me on work done and how to mantain the environment. I can not say enough good things about my experience with Homeworx :)

Ty and Chriss were very professional and helpful. Ty educated me on what needed to be done to the home and I would recommend them to others. Chriss was able to help with receiving paperwork via fax and then sent the report to my email account. From beginning to end, they communicated promptly with me and even called to see if they could fit me in sooner for the inspection, which worked out well.

Ty was on time and he showed me the sample inspection report first, and he explained what he planned to cover during my home inspection. He encouraged me to follow along and to listen to his elaboration of issues as well as positive aspects of the house that I wanted to buy. As a single working mother of two small children, I appreciated his careful patient explanations to me, and he was deft at locating issues that I would have never seen. Ty helped me understand that the list of issues he provided with his comprehensive report should be repaired while they are not visible or causing problems, and he provided me with a list of maintenance items and minor remedies for me to address over time, so that I could keep the house in good shape and not be overwhelmed deciding what is most important. He prioritized the list of his recommendations for things to address inside, outside, under, around and on top of the house. His photos from his report showed that he went over the entire home and crawl space with a keen focus on finding each crack and issue from the bricks of the chimney to the pea gravel in the crawl space. The photos he provided with his report and his list of maintenance repairs were most helpful to me since I am not likely to get on the roof or in the crawl space. Given his guidance, I can simply use Angie's List to hire an electrician for my wiring updates, and a painter for the outside window repairs and painting. I would never buy a new built home and I would only want to buy a house that is an existing home with charactor. So, I was ready to accept that repairs would be needed over time and updates required as well. I did not want to buy a house that had termites or mold or a septic tank filled with waste and issues. Ty helped me ease worries of major issues by providing a thorough inspection report with statements of lack of termites and septic issues. He also included the maintenance list so that I can just keep it and follow along to manage repairs in a methodical manner. This makes my home purchase so much less stressful because there is no hidden worry of what is lurking in the crawl space or the attic or unseen problems on the roof or with the house in general. Ty's home inspection report reads like a manuscript "Everything You Ever Wanted to Know about the House that you are Buying". Some of his comments during the inspection about the house showed me that he is not only an expert home inspector, he is also able to see what issues are a big deal and what can be remedied without turmoil. Like Ty said in his inspection report, "No house is perfect, and all houses should be maintained over time. An ounce of prevention is worth a pound of cure!" Although there are necessary updates to the wiring, faucets and caulk all over the place, this is expected of an older home. I feel that I am well armed with the list of items to tackle now and the maintenance over time, without worry of major issues since Ty's report was so thorough. I would recommend this company to anyone purchasing a house. I might just get another inspection after some years even if I am not selling it, just so I can get another update on how my house is doing from top to bottom. I would compare Ty's work as a home inspector to being the level of a Heart Surgeon rather than some home inspectors that are the level of one of those chairs that you sit in to check your own blood pressure! The home inspection report that I have received will be a point of reference in our future household for years to come. That sure is worth the money, it was well spent. Well, I have some packing to do now, getting ready for my move to my new house with a SMILE on my face and PEACE in my heart knowing that this house is a well built home that just needs some attention to maintenance and some minor repairs. Thank you so very much to Homeworx Inc.

The inspection was worth the price. Ty explained all the mechanicals of the house to me and gave me recommendations on how to perform home maintenance in the future. It was really an education on owning the home. All homeowners should have this type of education on caring for a home. I spent the day following Ty through the house and learning about the home. I ended up purchasing the house and feel very secure that I know the house now and what to expect. I know what things I need to address and what things to look out for in the future. I would use this company again and have recommended this company to my friends and co-workers.

Showed up on time. Discussed the full scope of the inspection up-front. Delivered a very thorough report. His recommendations were right on target. Excellent work!

Ty is very knowledgable and also showed us how the mechanics of the house works-he gives a lot of useful information. We now know every inch of the house so we are aware of what we are getting into and are confident that there will be no home repair surprises down the road. The inspection ($760) plus mold tests ($550) were somewhat expensive but you get what you pay for. Homeworx does not give out the report to anyone except the clients that paid for the work to be done without the client's consent. The final report is detailed indicating the major defects and areas of concern with a lot of pictures.

Ty was quite friendly and helpful and was prompt and efficient. The report was illustrated with many photos but they were taken with a camera on his pda/cell phone and were of poor quality and in a number of cases difficult to identify and follow. He pointed out a number of items, none of them major, and yet missed some things that I discovered later and found more important. For example the electrical hookup to my electric cooktop was not in code, wired with no electrical box and behind a sliding tray in a cabinet. Whenever the drawer was opened shut it would hit the wires and move them creating the potential for a long-term electrical failure.. Other minor items, he checked all the light switches and failed to identify some of them indicating that in one room I had no switched outlet. Later I was able to determine the outlet. Another missed item was the main supply leading from my furnace into the attic. It had major leaks along its seems allowing much of the air to exhaust into the equipment room and not into the duct work. I spent an hour with metal duct sealing tape rebuilding the box. A few other items like that were missed. Nothing serious thus far, but things that I would have liked to have had pointed out to me, that were in my opinion more important than some he chose to focus on.

He was very thorough in his work. He spent about 3-4 hours looking over our 1800 square foot home. Without Ty's detailed report, we would not have been able to ask the sellers to make several repairs before we closed on the house. Excellent value and he was worth every penny.

It went well. Chriss was very professional and worked with me to get things scheduled. Ty was very thorough, spending over 4 hours going through the house with me. He explained what he was looking for, what he was seeing, as well as making suggestions of areas for maintenance in the future. His report was throrough and I have since used it as sort of a checklist of items to correct as we live in the house. One issue I worked through was that HomeWorx does not do Radon testing so I had to get that done separately. It would have been simpler to get all the inspections done through one firm. I would strongly recommend Chriss and Ty for anyone needing home inspection assistance.

I felt Ty did a wonderful job during the home inspections. He was a little late but called and informed me in advance that he was running late. He was very professional and did a very thorough job on a full home inspection. His price is more than the others but I feel you get what you pay for. We covered every inch of the home including the attic and crawl. He found mold in the crawl, furnace closet as well as in the attic. He explained he was certified to do the remediation but in no way was he pushy in offering his service. He laid out to me what was good and bad with the home and what he would do to remedy any problems. Without such a good and thourough inspection we would not have found the mold. WONDERFUL JOB TY! Ty spent 5 hours inspecting a 3400 sq ft home. If you want an inspector that will go over the home with a fine tooth comb, Ty is your guy. I felt he was on the move the whole time not just taking his time to eat up the clock. His report was thorough and spelled things out in an easy to understand manor.

Ty was impressive. He is very professional, and knows what he's doing. It is the best home inspection we have ever had. We had a slight misunderstanding in price. Know if you have multiple heating units and/or electrical boxes. Because of the misunderstanding he was willing to compromise the price. He was there for 7 hours. I learned things that would have taken me years to figure out. Has a great knowledge of mold/environmental issues too.

When we were in the process of purchasing the home, we noted that there was a strange odor throughout the residence. We had Homeworx do an inspection of the home and to note what it would take to make it an environmentally healthy home. There was a lot of trash and debris in the crawl space and several disconnected vent pipes that had rancid water in them. They removed all the debri; encapsulated the framing members with an EPA fungicidal coating; installed rigid polystyrene foam board on exterior crawl space walls and installed a dehumidifier. Also 6 millimeteer vapor barrier was added to the crawl space. They did a thorough encapsulation of the crawl space. We were very pleased with Homeworx Enviornmental & Inspection Services, LLC and would recommend this company to anyone seeking an environmental inspection and decontamination of their property.

The inspection went well. My phone call was returned promptly and Ty showed up on time for the appointment. He took his time to inspect the basement and explained everything to me. He also inspected the outside of the house to see if there were any concerns that may cause problems for the basement. He was patient and made sure that all of my questions were answered.

With photos Ty took, he showed us areas of concern. He gave us a quote with several options for fixing the problem causing the mold. We decided to accept the quote and schedule the repair. The work was done on time and the quality of the work was superb. We will most certainly use this company again and would highly recommend them.

They were excellent. We were very pleased with them. The inspection and report was very thorough. They were very professional. Both of the inspectors were extremely helpful whether it was on the phone or at the time of the inspection. We would feel very comfortable recommending them.

They were great and did a great job. They were very professional, showed up on time and explained everything very well.

There is not enough space here to go into all the details of my dark experience (seriously- I could write a mini-novel with several villians ranging from agents to other home inspection companies with whom they are in collusion, to unqualified, dishonest repairmen) in today's real estate market.... suffice to say, both Chriss and Ty were immensely helpful to me- above and beyond the 'call of duty'. I completely and totally recommend them to anyone out there who would like, for a refreshing change, to deal with a company with skill, experience, integrity and accountability.

I have bought and sold 5 homes in the last 20 years. This inspection was by far the best I have ever been a part of. The depth of the inspection far exceeds the other inspectors as well as the expertise. Ty found an issue that could be quite costly, I dont believe the other inspectors would have found. I would recommend Homeworx over anyone. Ty also rearranged his schedule for me.