EARNEST is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you.
Earnest did an amazing job. Contacted me quickly after submitting my request, came out same day given my issue even though he was fully booked for that day. Got there well after he should have stopped for the day. Diagnosed the problem and ordered the part. Came out the day he received the part, again late in the day given the delivery delay. My last appliance repair person retired and I now have a new one. Earnest is great and will definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Brenda B.
10/2024
5.0
Ernest was great. He is very customer service rep who knows his stuff!!! He was great!!! I give him the highest salute!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$331
Shannon / John B.
10/2024
5.0
Very polite. Took care of dishwasher problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Alan O.
10/2024
5.0
Ernest is a respectful, professional yet personal Technician. I will recommend him to my friends. Rated a 4.5 in pricing but that seems to be the norm these days. Great craftmenship!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Jeff M.
10/2024
5.0
Disassembled and tested each part, transparent about what things would cost. Clear explanations about what was likely broken and causing issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Brian G.
10/2024
5.0
Very prompt to respond to our request for service, diagnosed the problem, found the parts needed, prepared a bid and ordered parts all on the 1st trip out. 2nd trip installed the new parts and we were back up and running. Very professional and knowledgeable, explained diagnoses well. I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Robert O.
10/2024
4.5
did the job
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jared F.
10/2024
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
June H.
09/2024
5.0
The two gentlemen that came out to repair my refrigerator were both friendly and knowledgeable. Happy to have my ice back in my drinks and even my pit mix loved them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis C.
09/2024
5.0
Earnest was very professional and did a great job repairing our refrigerator. We would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert F.
09/2024
5.0
Wonderful working with them. Did a great job at a very fair price. I will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Robert F.
09/2024
5.0
Great technicians. Knowledgeable. Kept the house neat and clean as they deinstalled a dishwasher and then installed our new one. We will be using them for future appliance repair projects
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patrick O.
06/2024
5.0
Earnest did tremendous work for us and we will certainly use him again next time we need a repair.