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DeepBlue Computers LLC

Computer Repair, Computer Sales, Computer Training

About us

At DeepBlue Computers we are available at your disposal whenever you need us for local IT support. You may need a new home or office computer set up or you may need a network set up. You may have issues with your computer or network and need an onsite IT specialist to resolve your problems and provide expert support. Our services are varied and are catered to your individual needs. We can visit your premises and help you with a number of issues including the following: Managed IT Services In store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Services we don't offer

Laptop screen replacement

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 217 reviews

REV DANIEL & NANCY S.
06/2013
5.0
computer repair
  + -1 more
We were very pleased with it, it has been really good. He performed services overtime and when he had, he has given lots of information and he's been really patient, really been thorough, and he has been absolutely great, and he was very prompt. I would recommend him to anybody. There's nothing bad we could say about him. He's excellent, he's an A+, and we'll continue to promote him because he's great.
Description of Work: We used DeepBlue Computers LLC for the Angie's Big Deal of $59 for 2 hours of onsite computer tech work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kate Schneider K.
06/2013
5.0
computer repair
  + -1 more
Paul was prompt,courteous,knowledeable and very personable. He asked us to check his work as he went so he was sure things were set up for our needs. He called enroute and even came back to the house to make sure we were satisfied. We have shared his name with two other friends. I highly recommend him.
Description of Work: Ran virus scans,replaced hard drive,loaded all programs and backed up an old pc. Set up operating systems and all software for two new pc's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Chris W.
06/2013
5.0
computer repair
  + -1 more
My wife and I were impressed with his knowledge of computers. He was very thorough in checking our computers. You can tell he takes pride in his work.
Description of Work: Paul wiped cleaned both of my computers of destructive viruses. He also did some diagnostic check to make sure things were functioning correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROBERT E S.
06/2013
4.0
computer repair
  + -1 more
I purchased a Big Deal coupon for DeepBlue Computers. I paid additional charges aside from the coupon. The work met my expectations more or less. The problem I'm having with my computer maybe is beyond their capability. The pricing for the Big Deal which is $70 per hour is a bit stiff for me.
Description of Work: DeepBlue Computers set up a new computer for my wife. He worked on my computer because I was still having trouble with the e-mail browser. He ran antivirus software on it, changed some settings.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$188

James B.
05/2013
5.0
computer repair
  + -1 more
Very pleasant individual, very competent. and efficient.. Computer working like new. Very satisfied!
Description of Work: Spent 3 hours de-bugging my computer of junk files and cleaned many viruses from RAM and REM sources (Removed over 2 GB of unneeded files)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

TOM C.
05/2013
5.0
computer repair
  + -1 more
Paul did an excellent job. He helped work out some complicated virus issues with my daughter's laptop.
Description of Work: Tuned up our laptops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl D.
05/2013
5.0
computer repair
  + -1 more
Very polite and informative throughout visit. Called to follow up to make sure all was working.
Description of Work: Find wireless connection on PC-(computer). Cleaned computer of unneeded files and data. Very happy with results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

JACKIE A.
05/2013
5.0
computer repair
  + -1 more
It was two hours of in home service for the Big Deal. It took him 10-15 min to determine that it would be more than two hours. It ended up costing me another $70. I don’t know if it was a good deal or not. The gentleman was polite as can be. He took care of the problems I was having.
Description of Work: They repaired my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken F.
05/2013
5.0
computer repair
  + -1 more
Paul was on time, extremely courteous and was an expert at what he does. Paul taught us many things that we did not know. I would highly recommend him!!
Description of Work: All viruses removed from old computer (there were many!) Cleaning up the old computer was no easy task, it took quite awhile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

ANN S.
05/2013
5.0
computer repair
  + -1 more
Very good experience. Recommend him to my friends. Will use him again!
Description of Work: I bought the Angie's List Big Deal for $59.00. My computer was running very slowly. Paul arrived on time and was very professional and courteous. It turns out my computer had a virus. To make a long story short, he took my computer home cleaned up the problem and installed more memory. He was very flexible with scheduling and helpful with questions for a novice computer person like me. I will definitely consult with him in the future and I love that he comes to your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

CHRISTINA C.
05/2013
5.0
computer repair
  + -1 more
Overall experience was good. He did the work I asked, cleaned up afterward and was polite and professional.
Description of Work: Paul responded quickly to my requests. He was polite and took his time. He was to set up my daughters new computer, wipe clean her old one and do clean up on my laptop. After several hours of work, we discovered we had too many devices for just one router. He suggested another router which he purchased and installed 2 days later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Pam P.
05/2013
5.0
computer repair
  + -1 more
Everything went very well. After calling Paul to make an appointment, he promptly called me back and was able to come to my house that day. After taking the computer with him, he emailed me to give me an update on the status. My wireless issue was something different, and he suggested a product called "power lines." He purchased these for me-I reimbursed him-and helped me to install them when he returned with the computer. The computer is now working perfectly and so is my internet. If I have any further problems, there is a 90 day guarantee, and he told me to be sure to call with any problems.
Description of Work: I purchased the Big Deal for $59, but then my computer died completely. Paul determined that viruses were causing my problem and told me that virus removal runs $120. The money from the big deal applies to this. He took the computer with him and removed the viruses successfully. He also assisted me with a wireless issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

NANCY B.
05/2013
5.0
computer repair
  + -1 more
Paul arrived scheduled appt, called the day of 20 minutes prior and said he would arrive at 2pm. He arrived at 2pm and proceeded to hook up our wireless printer and cleaned up our old computer. He was quite professional and courteous.
Description of Work: Wireless printer hooked up, and one computer was "cleaned" and made to run faster

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

John J.
05/2013
5.0
computer repair
  + -1 more
I had spent hours unsuccessfully trying to get my email to a different computer and to get the printer networked so it could be used from any of our 4 computers. The technician was professional, knowledgeable, and efficient. He fixed network, email, and installation problems quickly, then transferred information from the hard drive of the old computer to the new one. He gave me some very helpful maintenance advice.
Description of Work: Networking 4 computers and printers, decommission old computer, set up new email account.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert U.
04/2013
4.0
computer repair
  + -1 more
It was a so-so project. I don't think he had the resources to do what we needed to have done. In the end, I had to go to a different place to get the work done. I think the project was just too complex for the software he was using. He simply didn't have the resources. However, if we had a smaller project with our computers, we would call him again.
Description of Work: Performed on site computer tech service.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from DeepBlue Computers LLC
Thank you for your feedback, it’s very important for me. I’m really sorry that the free Windows Live Photo Gallery solution which I recommended for your pictures project didn’t work out for you, and you had to seek help in other place. Please let me know if there’s something I can do to make it up to you.

Patricia S.
04/2013
5.0
computer repair
  + -1 more
Please see above.
Description of Work: I bought a Big Deal for 2 hours of computer work. After the 2 hours, it was obvious he needed to do more for my computer, I had a virus and 2 trojans that went clear into my operating system. Paul was running a diagnostic and it was going to take all day, and he was going to stop back by later, but I suggested he take the computer with him to work on. It was in bad shape, Paul ended up needing 3 days with my computer, he had to wipe it all off and start over. He also completely town the laptop down and cleaned it. I know he put many more hours in than he charged for, but i am now back up and running. He kept in touch as he was working on the laptop and scheduled his time to bring it back. He then worked 2 more hours on it here, making sure it was hooked to my wifi and printer. Awesome service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RON B & MARILYN S.
04/2013
5.0
computer repair
  + -1 more
Call Paul, told him problem, he picked up CPU gave estimate $120.00. Call twice to tell me progress. Returned CPU-call him if additional problem.
Description of Work: Removed virus from computer hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carrie G.
04/2013
5.0
computer repair
  + -1 more
He did an excellent job. He showed me how to delete continuing unwanted catalog offers, etc. He also fixed some other things I wanted done. He also took the computer home to get rid of the viruses and then took the other one to do the same. He was punctual, personable, and very knowledgeable. I would highly recommend him.
Description of Work: He fixed some things on my computers. He also got rid of the viruses on both computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Carrie G.
04/2013
5.0
computer repair
  + -1 more
He fixed somethings on my computer and found that there were a bunch of viruses on my computers so he took them and debugged them. They are fine now. He also fixed my printer. He was excellent and did a super job. He is very personable and knew what he was doing.
Description of Work: I Purchased a Big Deal for $59 for Two Hours of On-Site Computer/Tech Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

DEB O.
03/2013
5.0
computer repair
  + -1 more
Very well. Paul was always on time and very professional. He explained problems & solutions so my senior mind could understand. I suspect he spent more time than his estimate but did not charge any more. After he repaired desktop I asked him about reloading Vista to my laptop and cleaning it up after I had screwed it up by loading XP and the drivers did not work on some programs. He charged me a minimum amount to do the extra work in my opinion. He suspects the hard drive on desktop may be bad but it is fixed for now. He said if the hard drive is bad it most likely will go again in the forseeable future and he will come back and switch the hard drive to a spare I have, under his gurantee. I am more than satisfied with his service.
Description of Work: Repair Windows Vista on desk top; roll back registry; all on desktop. reinstall Vista on laptop & clean up laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tony B.
03/2013
5.0
computer repair
  + -1 more
Paul arrived at appointed time and did the work that I asked him to do and he answered all of my questions. I had Paul for 2 hours and he worked the whole time. His company DeepBlue Computers has been passed to several of my friends and we will keep his card handy.
Description of Work: My computer needed some updating and I needed to know how to perform some items on my windows 8. Paul was very quick and methodical to show me how to get to where I needed to be and perform the work I needed to get done. He was very patient with my lack of knowledge and made it simple to understand the computer. Yes I would recommend Paul to anyone and we (our company) will ask him to clean several (10-12) computers and get them ready to donate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Adrian P.
03/2013
5.0
computer repair
  + -1 more
Paul showed up on time and spend 2 hours to diagnose my computer. I was told that my computer was beyond repair but I can save my data from it. The information stored on my computer was very important for me and Paul was able to save that for me . The whole process took about a week and Paul kept me informed all the time with the progress. I will definitely use this company again.
Description of Work: I had my data base transferred from my broken computer to a new one. I had a lot of important data and deep blue computers LLC transferred everything for me . I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

PAT M.
03/2013
5.0
computer repair
  + -1 more
I contacted DeepBlue Computers and talked with Paul Andrei concerning my husband's computer that would not start. Paul came out to the house and almost immediately realized that the hard drive had failed. We talked about a new computer especially since the power pack was also going bad. However, since my husband is 93 years old and all the new computers come with the Windows 8 software - Paul thought maybe it might be hard for him to adjust to the new software. Paul then suggested we replace the hard drive and power pack and he would try to retrieve all of the data on the failing hard drive. Paul kept in touch with me over the next few days to let me know how things were going and checked with me before purchasing any parts. He was able to retrieve all the information on the hard drive, located a used power pack, checked all of the other parts and returned the processor as good as new. I had purchased the coupon from Angie's list for 2 hours of on-site computer labor for $104. For that Paul diagnosed my husband's computer as well as mine. The cost of retrieving data, replacing power supply, hard drive and restoring data was another $120 plus the hard drive. I felt this was all very reasonable. Paul is a very personable, professional young man. He is also very helpful and keeps you informed all of the way how things are going. He showed up on time and explained each step in simple terms so that I could understand what he was doing. I highly recommend this company to do work on your computer.
Description of Work: Retrieved information from a failing hard drive and replaced the power pack on one computer and cleaned and checked a second computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary G.
02/2013
5.0
computer repair
  + -1 more
I bought the Angie's Big Deal for computer service because I had a new router/2 modems set up in my house. I had all of the available hardware I needed but really didn't want to deal with any set-up problems. I've tried too many simple projects that ended up costingme a lot more time than I wanted to spend. Paul configured the system so that I wouldn't need the 2nd modem for coverage and set up my "old" router as my 2nd (repeater) after installing my first one. He had to take the old router home to update the firmware (I think that's it) so that it would work as a repeater. He came back the next day and made his configuration work. He even gave me some suggestions about buying a better external antennae for better wireless reception in my house. Paul even followed up with an email. This is very seldom done by contractors but something that I greatly appreciate. With the Big Deal I think the price was very good (the Big Deal was $59 and I was charged for $20 travel fees - upfront and reasonable). I would feel comfortable using Paul again in the future for any of my computer needs.
Description of Work: Paul from DeepBlue Computers set up 2 new routers in my house.
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Phil L.
02/2013
5.0
computer repair
  + -1 more
Excellent. He communicated well, diagnosed the problem and fixed it quickly and cheaply.
Description of Work: Fixed computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

DeepBlue Computers LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

DeepBlue Computers LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DeepBlue Computers LLC does not offer free project estimates.
Yes, DeepBlue Computers LLC offers eco-friendly accreditations.
Yes, DeepBlue Computers LLC offers a 5% senior discount.
Yes, DeepBlue Computers LLC offers emergency services.
Yes, DeepBlue Computers LLC offers warranties.
DeepBlue Computers LLC offers the following services: We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up
Laptop screen replacement

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM