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DeepBlue Computers LLC

Computer Repair, Computer Sales, Computer Training

About us

At DeepBlue Computers we are available at your disposal whenever you need us for local IT support. You may need a new home or office computer set up or you may need a network set up. You may have issues with your computer or network and need an onsite IT specialist to resolve your problems and provide expert support. Our services are varied and are catered to your individual needs. We can visit your premises and help you with a number of issues including the following: Managed IT Services In store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Services we don't offer

Laptop screen replacement

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 217 reviews

John C. B.
07/2019
5.0
computer repair
  + -1 more
Paul, the owner and Principal of DeepBlue Computers received my call in transit, and was able to be at our home for the first time 2 hours later in his informative DeepBlue insignia decorated car. Paul turned out to be very professional, highly skilled, and a real gentleman. In about 1 hour, Paul, after listening carefully to my list of problems, solved them all! And, he explained to me how to try to avoid incurring future such on-line attacks. This was such a positive experience. I certainly feel like I now have a PC go-to service company for our family for the future in DeepBlue Computers. I am so pleased that Angie's List high customer reviews for DeepBlue Computers lead me to them!
Description of Work: Our browser had been hijacked, McAfee advertisements intruding, Classic Shell pitches intruding, and pop-ups driving us crazy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Linda K.
04/2019
5.0
computer repair
  + -1 more
I was very impressed with DeepBlue. Microsoft updated software and the computer didn't seem to recognize "me" as the administrator of the computer. I spent hours trying to figure out what had happened to no avail. I have never called a company for help before, but I realized this was beyond my capabilities. I called and left a message in the morning, received a return call at noon and Paul was able to meet me at my home at 4 pm that day and was able to "fix" the issue in an hour.
Description of Work: Assistance with personal computer software

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David T.
03/2018
5.0
computer repair
  + -1 more
Paul installed a new office computer, and transferred files and photos from the old computer to a new computer. Paul is professional, highly competent, and honest. In short, a pleasure to work with.
Description of Work: Install New Office Computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Steven M.
11/2017
5.0
computer repair
  + -1 more
Picked up computer promptly and it was returned by the date promised.
Description of Work: Got home computer to boot up again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SUSAN D.
10/2017
5.0
computer repair
  + -1 more
Paul is very professional. He came to the house, after evaluating the problem, he took my computer to his office for two days. Then returned the computer and made sure everything was working correctly.
Description of Work: He removed the virus from my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOEL & ANGIE B.
07/2017
5.0
computer repair
  + -1 more
He did some clean up just to make sure and told me if the latency continued it probably was the hard drive. We monitored and it was the hard drive. In his heart of hearts he knew it was the hard drive, but was making a valiant effort since we spent the money. He came to my house. He was very personable. He was a pleasure to talk to. He is very knowledgeable. He was pleasant to be around and talk to. He was very quick to call back. He was right here on time. I talked to him about replacing the hard drive, but the cost to replace is almost as expensive as buying a new one.
Description of Work: They assessed my current computer latency issue and determined I had a hard drive getting ready to fail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Betty P.
07/2017
5.0
computer repair
  + -1 more
I thought the guy was great. That is a good company. One guy came. I think I paid for a couple of hours. He could have went a little bit over. He left some things running and told me when it was finished I could shut the thing off. He got my computer running a little faster than it was. He cleaned out files to make my computer run faster. He was really patient. He answered all of my questions. He didn't scare me or nothing. Sometimes you hesitate when people come to your house. I felt very comfortable having him in here. He was a very friendly guy. He was clean cut.
Description of Work: He came out to my home and helped with my computer. I'm not good on computers. The computer was really slow. He even showed me how to empty the recycling bin. He was here for a couple of hours. He may have went over the time. He got rid of a lot of files and stuff I didn't need and made the computer run better also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adrian P.
06/2017
5.0
computer repair
  + -1 more
They were pretty good. I am using them every month basically. They were great. I liked them everything was perfect. The work turned out perfect. Fast, affordable, and they know what they are doing. I would use them again in the future.
Description of Work: They fixed my server, like my windows server.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David P.
05/2017
5.0
computer repair
  + -1 more
Everything went fantastic! It was obvious that Paul was very knowledgeable about what he was doing. Our computer crashed and he was able to save the important information on our computer and was easy to work with.
Description of Work: My computer crashed, needed him to save my information

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa H.
01/2017
5.0
computer repair
  + -1 more
Paul was here within a day's notice, stayed until the problem was fixed and was calm and professional the entire time.
Description of Work: I work from home and need desktop and laptop technical support. I need response quickly and Paul is a top notch professional who is responsive, professional, knowledgeable and friendly. He is now my 'go-to' guy for any problems I have with my computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KEN & BARBARA H.
12/2016
5.0
computer repair
  + -1 more
Very well Paul know his business, arrives on time, asks about problems, works quickly He has serviced two computers on one visit.. He has come at least twice. Once for no charge because of a misunderstanding
Description of Work: Set up new computer and printer. Clean up old computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90,180

Marjorie M.
11/2016
5.0
computer repair
  + -1 more
It went fine. I mean I didn't have any problems with him. He did the work here and he was out here. I would not use him now as I bought new computer.
Description of Work: I used DeepBlue Computers LLC big deal purchase in February. He fixed the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marcia R.
10/2016
5.0
computer repair
  + -1 more
Got it back the next day. It went great, very reasonably priced. Very happy with the work.
Description of Work: Fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jaemy H.
09/2016
5.0
computer repair
  + -1 more
Perfectly. He was quick, friendly, informative, and efficient.
Description of Work: After switching to AT&T Uverse, we experienced problems with our previous Apple home network including hard drive backup over wi-fi, etc. So we called DeepBlue, and the owner Paul came and restored our network. He also did some other requested work: extending wifi range and adding an Ethernet switch for some of our hard wired needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Cindy D.
09/2016
5.0
computer repair
  + -1 more
Paul did an analysis and determined that my hard drive was on the verge of crashing. He replaced the hard drive and was able to save my programs and files, and now everything is fine. Excellent service--very professional. Will definitely use Deep Blue Computers for any future computer problems.
Description of Work: Computer was not responding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAMELA J B.
08/2016
5.0
computer repair
  + -1 more
Great! On time, efficient, very helpful.
Description of Work: Clean up computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
06/2016
5.0
computer repair
  + -1 more
Paul was very prompt and checked the computer thoroughly for security problems. I will use him again and would recommend him to others.
Description of Work: Checked computer security

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Dan W.
06/2016
5.0
computer repair
  + -1 more
We recently received a notice from Microsoft concerning a change in their Windows 10 email application and some sketchy information as to what a user might need to do, Since we are what one might call "technologically challenged", we decided to search Angie's List for help. After reading reviews of many providers, we selected DeepBlue Computers. I spoke to Paul Andrei and gave him a rough idea of what we needed. We made an appointment for Paul to come to our home two days later. As promised, he arrived promptly for the appointment and began checking out at our computer. During the appointment, he was very professional and very kind by willingly answering our questions and explaining what he was doing. As it turned out, the software and computer performance issues were minor and quickly resolved within an hour's time. In summary, we were very pleased with the service provided by Paul Andrei, would mostly certainly contact him about any future computer issues, and would not hesitate to recommend him to family and friends.
Description of Work: Explained a recent change in Microsoft software and checked our computer's performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

David T.
04/2016
5.0
computer repair
  + -1 more
Went very well, very friendly, helpful and professional.
Description of Work: Installation of home computer/ printer agrpem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kendall T.
03/2016
5.0
computer repair
  + -1 more
Paul was able to come within 24 hours of my phone call. My computer was running very slowly, we were unable to use search function on cell phones, Netflix was not working. He was able to remove malware, adware, etc from the computer, reconfigured our modem to improve our wifi connection, and worked to restore our Netflix connection. He checked our internet speed and provided information on troubleshooting for future problems. He was very patient in explaining what he believed were the causes of our problems and what he had done to alleviate them. He was friendly, efficient and had a great sense of humor which is obviously unrelated to his computer skills, but nevertheless helpful to those of us who are easily frustrated by computer based problems. I would highly recommend Paul ,with no reservations, to anyone needing help with problems related to the functioning of their computer, internet service, wifi, etc.
Description of Work: Removed malware, adware, etc from computer. Reconfigured modem to improve wifi speed and reliability. Made certain Netflix connection was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

James L.
02/2016
5.0
computer repair
  + -1 more
Did not charge extra and actually took time to teach my 16 year old how and why the computer did what it did...EXCELLENT SERVICE.
Description of Work: diagnostic for a computer that would not start up - ran a full scan and ended up re-installing operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MELISSA C.
02/2016
5.0
computer repair
  + -1 more
He ended up completely cleaning out lap top and reinstalling windows. Very reliable and knowledgeable. Responsive to follow up and questions. Did a much better job than previous worker addressing similar problems.
Description of Work: Troubleshooting of two computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Eleanor J.
01/2016
5.0
computer repair
  + -1 more
Paul had to come to the house several times to complete the PC to Mac transfer and then to restore my photo albums. It was a very time consuming job as I have a huge photo collection. He also went to Fryes for me and purchased an on site back-up system and installed it. Paul was always on time, was very thorough, researched all of the options for restoring my photos and developed a very successful plan. He returned calls right away, was on time and solved my computer issues.
Description of Work: Paul evaluated issues I was having with my PC. After hearing the options, I opted not to put money into an old computer and decided to switch to a Mac. My switch from a PC to a Mac did not go well, especially with regards to my many photos. Paul was very respectful of the importance those photos had and worked very hard to find a solution that would keep them safe and return them to their original albums.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

debra L.
01/2016
5.0
computer repair
  + -1 more
Paul was right on time and got to work -- he quickly figured out ongoing problems that had been causing issues with our backup software. He also diagnosed missing updates as being part of the issue and got those going. Computer works like a charm and backup software is great now. Very good use of our time and money to get this resolved with Paul!
Description of Work: Did troubleshooting on operating system on our home PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

KAREN & LARRY F.
12/2015
5.0
computer repair
  + -1 more
He did a very good job. I would highly recommend. The first time I used him was through a Big Deal and I have been using him ever since. He is very professional and his prices are very fair.
Description of Work: He came out to clean up my computer after I received a virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

DeepBlue Computers LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

DeepBlue Computers LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DeepBlue Computers LLC does not offer free project estimates.
Yes, DeepBlue Computers LLC offers eco-friendly accreditations.
Yes, DeepBlue Computers LLC offers a 5% senior discount.
Yes, DeepBlue Computers LLC offers emergency services.
Yes, DeepBlue Computers LLC offers warranties.
DeepBlue Computers LLC offers the following services: We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up
Laptop screen replacement

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM