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DeepBlue Computers LLC

Computer Repair, Computer Sales, Computer Training

About us

At DeepBlue Computers we are available at your disposal whenever you need us for local IT support. You may need a new home or office computer set up or you may need a network set up. You may have issues with your computer or network and need an onsite IT specialist to resolve your problems and provide expert support. Our services are varied and are catered to your individual needs. We can visit your premises and help you with a number of issues including the following: Managed IT Services In store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up

Services we don't offer

Laptop screen replacement

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 217 reviews

Kathie G.
09/2013
5.0
computer repair
  + -1 more
It was an Angie's List Big Deal that I purchased. It worked real well. I spent about $75 more than they quoted. The guy was really dedicated. He spent a lot of time working on it.
Description of Work: I used DeepBlue Computers to clean up my computer because they found a virus.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara B.
09/2013
5.0
computer repair
  + -1 more
provider came to my home to set up Wi-Fi in the house. He was very knowledgeable and professional. He also cleaned up my desktop.
Description of Work: installed wi-fi in my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

ROBERT N.
09/2013
5.0
computer repair
  + -1 more
My experience went very well. He was very professional and friendly. He was great with communicating and following up. I was pleased with the outcome of the service. The pricing was reasonable. I would recommend this company to others.
Description of Work: I purchased a Big Deal for on-site computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robin B.
09/2013
5.0
computer repair
  + -1 more
The owner is a PROFESSIONAL and knows what he's doing. I would HIGHLY recommend this company to anyone needing computer repair. I will most CERTAINLY be contacting him again in the future for any needed repairs.
Description of Work: Worked on my laptop as the laptop had serious issues that needed to be addressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ron L.
09/2013
5.0
computer repair
  + -1 more
I called DeepBlue Computers at 10am on Sunday morning when I discovered my MS Office wasn't working. Within 10 minutes over the phone, Paul had the problem fixed and I was able to wrap up some important work. Very happy with DeepBlue Computer's service and rates.
Description of Work: Had issues with MS Office

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

CHRISTINE D.
09/2013
5.0
computer repair
  + -1 more
It went very smoothly. He went through several possible solutions for each issue and discovered I needed to purchase equipment in order to accomplish what I wanted to do. He carefully explained what I needed and what to do and wrote down some directions for me. He used the remainder of the time to tutor me on windows 8. I can now use shortcuts to accomplish tasks I was previously very frustrated with Due to a glitch with the Angies list system he was unable to find my address from the Big Deal code and was 20 minutes late.
Description of Work: He spoke with me on the phone to find out what I needed first. When he arrived he looked at my set up and equipment and advised me on what I needed to do/purchase to connect my computer to the TV and get a faster Wifi connection. Tutored me on windows 8 and left a Power Point presentation. Offered to assist by phone if needed once I purchase the equipment needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$69

Barbara G.
09/2013
5.0
computer repair
  + -1 more
Great! Not only did the merchant do what he said he would do, he poked up the broken computer and turned it promptly. He also madesomerecommendations to help us from duplicating the problem in the future.
Description of Work: Ran multiple scans, removed multiple viruses, repaired windows, removed unnecessary programs- made the computer useable again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Don D.
09/2013
5.0
computer repair, computer sales
  + 0 more
We had purchased a big deal, and the service turned out great. We had him come back. We had to buy a new computer, and he came and helped us with that. We had to pay more than the big deal, because of the extra that we purchased.
Description of Work: We used DeepBlue Computers LLC. We bought a CPU, sound board and other stuff and he came out and installed it and switched the files and everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

richard P.
09/2013
5.0
computer repair
  + -1 more
I'm not a detailed writer on computers.
Description of Work: Answered every question that I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN C.
09/2013
5.0
computer repair
  + -1 more
I purchased an Angie's List Big Deal for this service and it turned out very well. I liked their thoroughness and the person who came out was very knowledgeable and a nice person. He came back because he could not quite fix the problem the first time and had to go do more research. Then he fixed it and if I had problems again I certainly would call on them.
Description of Work: I used DeepBlue Computers to clean up my computer hard drive and reinstall some software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

JOSEPH S.
09/2013
5.0
computer repair
  + -1 more
They were very accessible. The gentleman was very helpful and courteous.
Description of Work: They gave me computer assistance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

EMILY M.
09/2013
5.0
computer repair
  + -1 more
Paul was detailed and thorough. He was not able to fix my computer with the 2 hour Big Deal, but took it with him and repaired it. It cost a little extra, but I am very happy to have my computer working with all its files, instead of having to purchase a new one and lose all my information.
Description of Work: cleared laptop of all viruses, reinstalled windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOHN S.
09/2013
5.0
computer repair
  + -1 more
Paul called in advance and arrived on time. He was personable and professional. He did the work quickly and efficiently and solved the problems we were having on two different laptops.
Description of Work: Removed virus infections from 2 computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Nancy K.
08/2013
5.0
computer repair
  + -1 more
I had an emergency. I was leaving town and needed my computer. I had dealt with Paul before, so he knew me. I called him at 8:30 at night. The next morning, he bounced in, fixed it, and bounced it, refusing payment. I gave him his lunch sandwich money! His usual payments are reasonable; I have always paid the going rate in the past and will again. This was an unusual situation and took little of his time. During the time I have used him, we have become good friends. He is the American Success Story. He is from Romania us, has a nice family, works hard, and knows his stuff. I will definitely, most definitely, use him again.
Description of Work: Cleaned my computer of a Trojan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Marilou H.
08/2013
5.0
computer repair
  + -1 more
I had two computers that were not working. One was wireless and the other was less than 2 years old. I was not there to speak with him since I was ill. He was able to diagnose one printer was broken and not repairable. He was able to get the other printer to work, but he did not work once he left. I need to have him come back out and try to fix it again.
Description of Work: I purchased the big deal for $104 for 2 Hours of On-site Computer Labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

SCOTT C.
08/2013
5.0
computer repair
  + -1 more
It was great. There were no additional charges. They are terrific.
Description of Work: I have been using a Big Deal for DeepBlue Computers. They did a tune-up on my PC and removed viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

sarah P.
08/2013
5.0
computer repair
  + -1 more
I purchased the big deal for DeepBlue due to my laptop being essentially fried. It would not even start, and I was concerned that I would not be able to retrieve my files (mostly family photos) from it. Paul contacted me immediately, raced over to my house, and spent the next 3 days completely rebuilding my laptop. He stayed in constant contact with me even though it occurred over a weekend. Once he had FAR exceeded the original framework of the big deal, he proposed that he keep trying to return the computer to working condition and quoted me an estimate which was much more than reasonable given all the work that he was performing. I advised him to continue trying, and he shortly delivered my better-than-new laptop. He followed up twice to make sure that I was satisfied with the work performed. As a mother with toddlers, it is of utmost importance that in-home contractors be individuals that I trust. Paul was by far the most congenial and comfortable that I have worked with, and even loaned a baby laptop to my children for the duration of my repair. He is diligent, creative, and reliable. I would whole-heartedly recommend him, especially for public office!
Description of Work: Resurrected my fried laptop!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Delores (Dee) C.
08/2013
5.0
computer repair
  + -1 more
Great -- I have completed this survey twice already so this is the third and final communication from me.
Description of Work: worked on my computer -- do not remember the date or the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Stephan S.
07/2013
2.0
computer repair
  + -1 more
It did not work out very well. He was here for two plus hours, he charged me for the extra time. He did not get the Outlooks working correctly. We went to Ohio the next day, turned on one of our computers on, and only had three of the original icons on it. I called him and asked him what I could do to get the black screen going. He said he did not know and look at it when we came back. I messed around with it and got it going by going back to the defaults. There are a couple of things that still are not working right as far as the things that are supposed to be transferred. I just had the sense that it was not going to get any better; I will not let anyone touch my computers again, because I have them working again. I am going to keep going with I have, rather than try to mess with it anymore. We did not get what we want. The initial price for two hours was not bad. He did try to come back, I just would not let him. He was on time. I would not use them again.
Description of Work: DeepBlue Computers installed Outlook and were supposed to transferred stuff from my old computer to the new computer.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Lynne H.
07/2013
5.0
computer repair
  + -1 more
For someone who is not technologically savvy...Paul is a wonderful teacher. He is patient, thorough, and (almost) best of all, he has a sense of humor! I am much more confident with the computer and able to use it more effectively. I will certainly call Paul when I am ready to move up to the next level of competency!
Description of Work: Answered a 'laundry list' of computer questions. Helped me navigate using digital photographs, uploading, touching up the images and storing the images. Also showed me how to scan documents and images and attach them to blogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

DONNA B.
07/2013
5.0
computer repair
  + -1 more
Everything went well. I am hard to please. I have only good things to say about this IT Specialist..
Description of Work: Corrected troubles with security on the computor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Donna P.
07/2013
5.0
computer repair
  + -1 more
It went terrific! Paul is likeable, professional, and efficient. My laptop was more of a mess than I could have imagined. "Very infected". He took an additional 45 minutes to clean up the viruses and run multiple scans, and only charged $10 more for the additional time. I plan to use him for regular periodic checks to make sure my computer stays healthy.
Description of Work: Two Hours of On-Site Computer/Tech Services and 4 GB Flash Drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Don K.
06/2013
5.0
computer repair
  + -1 more
Was pleased with work done and how laptop worked when work was finished.
Description of Work: Repaired laptop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JUDI C.
06/2013
5.0
computer repair
  + -1 more
Went exceptionally well. Paul is articulate and knows what he is doing. while he was waiting for the computer to cylcle through to fix the problem, he asked if there was anything else that he could fix. Well I did not have anything else but did have IT questions regarding other stuff such as wifi router and use for my iPad and asked for recommendations. Specifically would something work if I purchased it. Highly recommend and will use in the future.
Description of Work: Fixed problem I had with my iMac that had been going on for 2 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

KAREN & LARRY F.
06/2013
5.0
computer repair
  + -1 more
Paul was very patient, answering all of our questions. He made several trips to our home allowing the software to run its course. He was very thorough and efficient.
Description of Work: Serviced our computers; checked them for viruses; cleaned them up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

DeepBlue Computers LLC is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

DeepBlue Computers LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DeepBlue Computers LLC does not offer free project estimates.
Yes, DeepBlue Computers LLC offers eco-friendly accreditations.
Yes, DeepBlue Computers LLC offers a 5% senior discount.
Yes, DeepBlue Computers LLC offers emergency services.
Yes, DeepBlue Computers LLC offers warranties.
DeepBlue Computers LLC offers the following services: We can help you with a number of issues including the following: Managed IT Services, in store and onsite repairs; Computer breakdowns; Network issues; Server problems; Computer virus; New network set up; New computer set up; Data back up
Laptop screen replacement

Contact information

5773 Park Plaza Ct, Indianapolis, IN 46220

http://www.dbcindy.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM