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CitruScrub Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

We've cracked the code on what it takes to get carpet clean and dry, and what it takes to keep it looking that way for a long, LONG time. After cleaning somewhere in the neighborhood of 6,000,000 square feet of carpet since 1998, we know what it takes to blow our customer away! Check us out at www.MiddleKey.com. Additional DBA - Accuclean.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, tile and grout cleaning, laminate wood floor cleaning, stain removal, spot dyeing, pet damage repair, odor control, fine rug cleaning, mattress cleaning, carpet repairs, pressure washing & water extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 183 reviews

Julie W.
12/2010
5.0
carpet cleaners
  + -1 more
They were prompt and professional. Ross explained that our most soiled area probably wouldn't look all the way clean due to the quality of our carpet. He was right, the quality of our carpet is poor. Except, the most worn areas our carpet looked nice after they cleaned it and they were careful around our furniture.
Description of Work: We had 3 rooms and a stairway steamed cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Response from CitruScrub Carpet Cleaning
Thanks very much for your comments. I especially appreciate the member's remark about being careful around the furniture. Often this goes unnoticed, but really that's kind of the point! I use Teflon glides on all of my equipment in order to be easy on baseboards and furniture. The goal is to leave your home looking better than when I arrived, not to leave scratches and gouges on all your stuff! Again, thank you for the kind words.

Heather T.
11/2010
5.0
carpet cleaners
  + -1 more
Ross of course was ready for me quickly. I had been telling myself to call him for WEEKS and then one day finally did it because I was so tired of looking at my carpet! He came out just a few days later and called my husband first to let him know. My husband met him there, wrote him a check & let him go to work. We trust Ross in our home so much that we always leave him there and he just let's himself out. He always does a FABULOUS job and my carpet is always CLEAN when he leaves. We are actually going to get new carpeting and I can't wait for him to be able to clean that someday! We are thankful to have found him. Although the new rule will be no eating in the living room for the kids. We'll see how long that lasts. Thanks always Ross!
Description of Work: Ross came to clean my carpets. I have 2 kids & a dog & a husband so they get pretty dirty, pretty fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert G B.
10/2010
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
Wonderfully well. Rug Doctor is out - Ross is in! Comparing price costs, the old way doesn't make sense, not to mention the results are amazingly better. And the chair looks like new. A hard-working, honest young man that I feel good about highly recommending.
Description of Work: Carpet repaired (stretching plus trim), cleaned Lazy-boy recliner, cleaned 12x18 carpeted room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Jennifer S.
10/2010
5.0
carpet cleaners
  + -1 more
I had a wonderful experience. When I called to get the estimate, they gave me an approximate cost over the phone and told me they would give me an exact quote when they arrived to do the work. The day it was scheduled, two gentlemen came out (on time) and gave me a quote before any work was completed. I agreed and they got to work. They were both very friendly and respectful of my home. They completed the job efficiently and my carpets look good as new. I did have the stain protector applied and am happy I did. I have since had a couple of pet messes that came right up. I will definitely use them again!
Description of Work: The carpets were cleaned and protector applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JON & JANE S.
09/2010
5.0
carpet cleaners
  + -1 more
Outstanding professional service...on time, very competitive pricing. Extremely knowledgeable and helpful. Highly recommended.
Description of Work: Cleaned carpeted stairway and walk ways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

BOB & MICHELLE K.
09/2010
5.0
carpet cleaners
  + -1 more
I had Accuclean in my own home several months ago and had them clean the carpeting in the home my mother was moving into. He was professional and punctual and did a fine job cleaning the carpeting in the rooms and closets. The cost was very reasonable. I would definitely call Accuclean again for carpet cleaning. My mother plans to have them back for furniture upholstery cleaning.
Description of Work: I was very pleased with the work that was done by Accuclean. He gave an approximate quote over the phone based on the number of rooms. He cleaned all the carpeting including closets. I would definitely call Accuclean again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

BOB & MICHELLE K.
08/2010
5.0
carpet cleaners
  + -1 more
Ross was able to schedule me for the next day, arrived when stated, and was very professional. I was only going to have the one room cleaned, but it would have been $15 under the minimum charge. Ross suggested that he clean the stairs too so as to not waste my money. They moved out some small tables that were in the room for me before cleaning. Would recommend him to anyone.
Description of Work: Cleaned large family room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ANDY S.
07/2010
5.0
carpet cleaners
  + -1 more
Ross runs Accuclean like everyone should run their business: He is prompt, courteous, honest, and delivers a great service at a fair price. I will never use anyone besides Ross & Accuclean to clean my carpets.
Description of Work: Cleaned carpets throughout house and also cleaned a fabric sofa + pillows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

DIANE S.
07/2010
5.0
carpet cleaners
  + -1 more
Excellent - promptly returned phone call and submitted certificate of insurance
Description of Work: Cleaned our carpets very promptly & professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick T.
07/2010
5.0
carpet cleaners
  + -1 more
They were there early, but I liked that - good work ethics. Very courteous, asked before doing any moving of furniture - not that there was much. Explained everything and were in and out very quickly. I would definitely would use again.
Description of Work: Basic carpet cleaning on almost empty Condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BRAD & LAURA H.
06/2010
5.0
carpet cleaners
  + -1 more
Superb punctuality beginning with callback in response to my email, pickup appointment and delivery appointment. He gave me a specific time (can't remember the last time a service provider of any kind did that) and met it. Cleaning was excellent. This was a small job for a first time customer and he really impressed me.
Description of Work: Picked up, cleaned and delivered 5 x 8 wool carpet soiled by dog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

AMANDA C.
06/2010
5.0
carpet cleaners
  + -1 more
We were very pleased with the service. Nice, professional guys!
Description of Work: We received a free estimate to clean our carpets and then when we were ready we made an appointment and they showed up early! They knew I had to leave for work so they didn't want to make me late...very thoughtful! They cleaned the downstairs and upstairs carpets and got stains out that I didn't think were possible to remove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

TERRENCE E.
05/2010
5.0
carpet cleaners
  + -1 more
Ross was very professional and meticulous in providing an estimate. He measured out every area and provided a price. I liked his work method and would hire. I thought it was just a little too much.
Description of Work: An estimate on cleaning the carpet in all rooms and stretch in 2 rooms.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$566

RICHARD G.
04/2010
5.0
carpet cleaners
  + -1 more
Ross did a great job. There were some really bad areas that now look like new. He finished the job quickly and charged me a fair price.
Description of Work: I called on Thursday and he scheduled me for Monday. He cleaned the carpet in my great room and an adjoining hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Heather T.
04/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Ross is super accommodating with my schedule. He works around it and is normally available right away to clean my carpets. He is always friendly & professional. The job is thorough and he really knows what he is doing as the carpets are always really clean and not wet when I get home from work. I can't say enough about Ross. It's so nice when you find that 1 person who really takes great care of you.
Description of Work: Ross is just the best! We trust him so much that we can leave him by himself to clean and he lets himself out the door. He cleans my living room and hallway and does a wonderful job. He also cleans my dining room chairs and they always look brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JULIE G.
04/2010
5.0
carpet cleaners
  + -1 more
Everything was great. The price he quoted was very good, he was punctual, and the carpets look great. I would definitely use this company again!
Description of Work: Carpets in entire home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

donald B.
01/2010
5.0
carpet cleaners
  + -1 more
It turned out great and the guy obviously knew what he was doing. He even predicted what parts of the carpet wouldn't come perfectly clean, and when he was done, sure enough it was exactly what he said. I was very happy. I was impressed with the knowledge that this guy had. He wasn't stumbling around, he knew exactly what he was going to do and he knew what kind of carpet it was. I think his knowledge of what he was doing was most impressive. For what he did, it was a good price.
Description of Work: Accuclean cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MIKE H.
12/2009
5.0
carpet cleaners
  + -1 more
Excellent. Ross was very specific in describing what he would do, what we could expect and how long it would take. Our new home has light carpet and had been sitting vacant for over a year and had pretty extensive work done to it. There were stains and heavy dirt that we were not sure would clean up. Ross was able to get all but only a very small number of issues resolved which has allowed us to not have to consider replacing the carpet at this time. The loft area had a couple of pretty substantial wrinkles that he stretched out. In so doing, he had to patch in carpet near the register using a scrap we had here and you cannot tell there is a patch there. I would highly recommend his services to anyone!
Description of Work: Removed stains, cleaned and stain proofed all carpets in our new home. Also did some pretty extensive restretching of carpet in our loft area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

MARCELLA A.
12/2009
5.0
upholstery cleaning
  + -1 more
Accuclean set up an appointment for cleaning within 48 hours of my original call. They were at the house on time (approx. 8:15 a.m.). They did a nice job cleaning the sectional sofa, and even tried to get a small paint stain out of the carpet, even though they weren't being paid to clean the carpet! Their prices are extremely reasonable, and they are very friendly and professional.
Description of Work: Accuclean cleaned a 4-piece sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ELIZABETH G.
12/2009
5.0
upholstery cleaning
  + -1 more
I left a voicemail for Ross, and he responded very quickly. Ross was very knowledgeable and polite. He made sure to inform me about complications with cleaning mattresses, especially the kind that I need to have cleaned. He clearly explained why cleaning this kind of mattress is problematic. Since there is deep padding, the stain could reappear, and the odor may not be entirely eliminated. He was able to quickly give me an estimate so that I can budget appropriately and schedule the work at another time.
Description of Work: I called Ross for an estimate on cleaning our King sized double pillow top mattress due to pet stains.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERRI D.
12/2009
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were great. They communicated well and did a great job. The price for the work was $450. I would rate them highly and would use them in the future, if necessary.
Description of Work: We used Accuclean to clean carpets and a sectional sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

CICI H.
12/2009
5.0
carpet cleaners
  + -1 more
Ross and his team showed up exactly on time and did an excellent job explaining the process and offered a fair quote. He also guarantees his work so when a new spot developed on the carpet, he quickly returned to re-treat it. The carpet turned out nice and bright. At our Thanksgiving dinner, coffee was spilled on the carpet. I called Accuclean to return to treat the spot because I was so pleased with their work.
Description of Work: Accuclean cleaned the carpet in the first floor, the stairs and a few spaces upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jennifer L.
12/2009
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
I found Accuclean's number thru Angie's List. I left a message and was contacted by the owner, Ross, within a few hours. He came out the following day to give me an estimate to clean all the carpet in our house and clean 4 large upholstered chairs in our living room. The price was very reasonable compared to the other carpet cleaners I have used during the 8 years we have lived in our house. He arrived promptly on the day we had scheduled and he spent over 5 hours cleaning the carpet and chairs. In past experiences I have had carpet cleaners in and out within 2 hours for the same job. When he was finished, he walked me through the house to show me some particular spots that he had paid extra attention to and told me that if they came back to call him and he would come back out to retreat them. I found him to be very professional and courteous and felt that he went above and beyond the work we had agreed to. I have since called him multiple times for additional work, often with a carpet emergency. He is always able to come out in a very timely manner and I have always been completely satisfied with his work. He recently steamed clean the tile in our kitchen and entry and resealed the grout. It looked like a completely different kitchen when he was done. I have recommended him to several friends that have used him and they have also been 100% satisfied.
Description of Work: Cleaned carpets in the entire house (3 levels) and did upholstery cleaning on 4 living room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

steve B.
11/2009
5.0
carpet cleaners
  + -1 more
Ross did a great job and he always cleans up before he leaves
Description of Work: cleaned 450 square feet of carpet, 26 steps,an area rug, and repaired (stretched) a wrinkle in the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Sharon W.
10/2009
5.0
carpet cleaners
  + -1 more
From my first phone call the owner was friendly, responsive, and helpful. He and his associate picked up my rugs the day after I called for service. They were courteous and professional and were willing to move furniture and roll up the rugs at no extra charge. They picked up the rugs on Tuesday and returned them on Thursday, a one-day turnaround. There was no extra charge for pick-up or delivery. My rugs looked amazing. I've had the same rugs cleaned by two other companies, and Accuclean's performance was far superior. I'll call them again next year and recommend them to friends. I chose them because they had 27 "A" reports on Angie's list. Now they have 28.
Description of Work: Accuclean removed large area rugs from my home, cleaned them, returned, and reinstalled the rugs. They were willing to move some furniture to do this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

1010 East Banta Road, Indianapolis, IN 46227

http://www.MiddleKey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Mattresses,
Pressure Washing,
Deck Maintenance,
Water & Smoke Damage,
Drapery Cleaning

FAQ

CitruScrub Carpet Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

CitruScrub Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CitruScrub Carpet Cleaning offers free project estimates.
Yes, CitruScrub Carpet Cleaning offers eco-friendly accreditations.
No, CitruScrub Carpet Cleaning does not offer a senior discount.
Yes, CitruScrub Carpet Cleaning offers emergency services.
Yes, CitruScrub Carpet Cleaning offers warranties.
CitruScrub Carpet Cleaning offers the following services: Carpet cleaning, upholstery cleaning, tile and grout cleaning, laminate wood floor cleaning, stain removal, spot dyeing, pet damage repair, odor control, fine rug cleaning, mattress cleaning, carpet repairs, pressure washing & water extraction.

Contact information

1010 East Banta Road, Indianapolis, IN 46227

http://www.MiddleKey.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed