We've cracked the code on what it takes to get carpet clean and dry, and what it takes to keep it looking that way for a long, LONG time. After cleaning somewhere in the neighborhood of 6,000,000 square feet of carpet since 1998, we know what it takes to blow our customer away! Check us out at www.MiddleKey.com. Additional DBA - Accuclean.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, upholstery cleaning, tile and grout cleaning, laminate wood floor cleaning, stain removal, spot dyeing, pet damage repair, odor control, fine rug cleaning, mattress cleaning, carpet repairs, pressure washing & water extraction.
It went great. I've actually been using Ross once a month for the last 4 months, due to the new puppy in our house! Ross does a great job each time and although I don't have a lot of carpet, it's so nice to have it cleaned and know that Ross will do a great job every time. I'm sure he is annoyed coming to my hosue each month! I"m getting used to these nice clean carpets once a month!
Description of Work: Ross cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
David W.
08/2012
5.0
carpet cleaners
+ -1 more
I generally don't write this sort of review - but I was so pleased with Ross and the service he provided, I didn't want to do him an injustice by keeping it to myself. There was not a single aspect of doing business with him that wasn't a genuine pleasure. He was prompt, very straight-forward, and the service was simply fantastic. I can't possibly recommend someone more.
Description of Work: Ross cleaned a hallway carpet and a few other high traffic areas that were significantly stained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Bart B.
07/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
We had an initial visit to receive an estimate. The estimate was timely, thorough, and accurate. Once the estimate was received, we scheduled the work.The work went very well. Given the scope of the job, we divided it into 2 days. The work was performed per schedule with an additional visit to tackle some particularly stubborn areas in our lower level. By our choice, we moved some furniture in advance to make the cleaning go smoothly. In some rooms, it wasn't practical for us to do that. There was a modest per item fee for furniture moved in the cleaning process.We had used the company previously for a bit smaller job, so we knew what to expect. We were very pleased!
Description of Work: We had the upholstery cleaned and fabric protection applied to 2 large sectional sofas, 2 chairs and an ottoman. We also had carpet cleaned and protected on 2 sets of stairs, 2 hallways, and 8 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David B.
06/2012
5.0
carpet cleaners, carpet installation
+ 0 more
From the time we first contacted Accuclean until we paid him for his services, it was all done very professionally. The gentleman who owns this business makes it a pleasure to work with him. He gave us an extremely fair estimate, was able to meet our scheduling requirements, showed up for the appointment on time, did a great time in a timely manner and cleaned up everything within the time he estimated. It was a very good experience. The carpet he stretched is better than ever and the carpets all look nice and clean and smell clean.
Description of Work: Stretched carpet in one room, cleaned carpet in two rooms and hallway, 3 sets of stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
RICK AND DARLENE W.
05/2012
5.0
carpet cleaners
+ -1 more
Ross rocks! We used him last fall for the first time and was over the moon with his service. Because we have two dogs, two cats, and two of them with medical issues, we will have the occasional accident. After Ross cleans, you can't see a stain anywhere. I have never had carpets look so good after they've been cleaned.We are loyal clients.
Description of Work: Ross pretreated and cleaned two rooms and a walk in closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kay W.
02/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I got his name from the people I Nanny for. He was able to remove stains that I thought would never come out! He is very professional, honest, and straightforward. He quotes before he starts, which I like.
Description of Work: He cleaned all of our carpets in the 2100 sq ft home, including 2 chairs and a couch. He attempted to clean an area rug, but it was too far gone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$457
Mary Kay B.
11/2011
5.0
carpet cleaners
+ -1 more
Overall, he did a great job. I thought the price was very fair and he offered options like moving furniture for us. He was very upfront. I recommend him and would use him again in the future.
Description of Work: I have a tri-level home. He cleaned the carpets throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia E.
11/2011
5.0
carpet cleaners
+ -1 more
It has been a very long time since I have had such a wonderful experience with a company. I called and made and appointment to get my carpet cleaned. Ross was on time and very professional. He arrived and gave me and estimate and started cleaning the carpet. The drive train broke on his equipment. He apologized and called some one to use their truck. He drove back to Indy and he and the other truck driver came back after that job was finished. They cleaned the rest of the carpet cleaned up and wouldn't take his payment because he caused the inconvenience. I can not say enough about his work or generosity. I didn't know there were still angels among us in the business world. Thank you !
Description of Work: carpet cleaned up stairs and down and the furniture put back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
11/2011
5.0
carpet cleaners
+ -1 more
Best results we've ever experienced. Much cleaner than other vendor's results.
Description of Work: cleaned carpet in four rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
RICHARD G.
11/2011
5.0
carpet cleaners
+ -1 more
This is the fifth time I have used Ross at 4 different locations. In the case of a rental property he did we thought we were going to have to replace the carpet but decided to give him a try. It turned out beautiful. This cleaning was excellent as usual. He even analyzed why we had had so much trouble. When he quoted the price my wife asked how he could do it for this price. He gives great service and great quality for a great price. What more could you want.
Description of Work: We had two rooms of carpet cleaned plus the stairway to the basement. Then we had carpet protector applied to each of them. All three areas were quite dirty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Aaron S.
10/2011
5.0
carpet cleaners
+ -1 more
Ross was immediately responsive for my request for a quote, and met me at my town home a few days later. On the day of the service Ross made all the carpets look new and and removed all the visible stains. Very prompt and effective. Would use him again in a heartbeat.
Description of Work: Cleaning of entire upstairs carpet and staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RICK AND DARLENE W.
09/2011
5.0
carpet cleaners
+ -1 more
We've had other carpet cleaners come in and the jobs were okay, but nothing to write home about. This time with Accuclean the carpets look like new and I'm stunned the cat yack and dog urine stains are gone. Amazing!!!
Description of Work: Cleaning bedroom and walk-in closet, small hallway, two spare rooms. We needed pet stain treatments in multiple areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Jenifer H.
08/2011
5.0
carpet cleaners
+ -1 more
My previous experiences with carpet cleaners have been not too good: from cleanings that just were not clean and spots not coming up even a bit, to overly wet carpets. I checked the Angie's List reports and located Ross at Accuclean. I gave him a call, left a message, and received a phone call back within the hour. I explained to Ross how long it had been since the carpets had been professionally cleaned, and why. We set the appointment and Ross was very specific about how along it would take to allow the carpets to fully dry when he was through so I could plan our family schedule. Ross checked in on the day of the appointment to let me know he may be a little ahead of schedule, he then called when he was on his way. Upon arrival he provided a quote for the work and got going. The results were just fantastic! Spots and stains that I thought would not lift were gone and the carpets all looked revitalized. He obviously knows not only his stains, but also his carpets types, and was able to tell me that some spots may look like they were returning, but would fade, due to the nature of the carpet. He also advised that if some of the non-pet stains returned, he would gladly come retreat them at no charge. He fully cautioned that he cannot guarantee the removal of all pet stains; but, he put his best effort into them. I found Accuclean and Ross to be good, priced great, ethical, and well worth my recommendation to others.
Description of Work: All carpets throughout the house were cleaned. The last professional cleaning was three to four years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
AMANDA C.
07/2011
5.0
carpet cleaners
+ -1 more
On time, good price, quality work, nice to talk to... great overall experience!
Description of Work: We have used Accuclean for our carpets in the past and we were happy with their service so we called again. We were moving out of a rental house and needed to clean the carpets as part of our agreement. I waited until the last minute to plan the carpet cleaning and Ross was so great about seeing if he could fit us in on this schedule. He was able to move things around and help us out! The carpets looked great too!! I would highly recommend Accuclean to any of my clients, family or friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
LAVERNE P.
06/2011
5.0
carpet cleaners
+ -1 more
GREAT!!! Ross arrived on time and worked efficiently. He protected the corners of walls (a big plus for me) Also got out old spots in carpet. The whole house looks great, would highly recommend this company, very professional
Description of Work: All carpets cleaned throughout entire house & basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ELAINE P.
06/2011
5.0
carpet cleaners
+ -1 more
I have had Accuclean clean my carpets for several years. Ross always does a great job and charges a reaonsable fee. He is great at accomodating my schedule and always keeps his appointments.
Description of Work: Cleaned carpets in 3 rooms, stairs and halls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Terry M.
06/2011
5.0
carpet cleaners
+ -1 more
I am very pleased with the result. Spots in some older carpet that the last cleaners, 3 yrs ago, did not get out, were removed in this cleaning. I would highly recommend for work done well, by a pleasant and efficient young man.
Description of Work: Carpets cleaned in living rm, and 3 bedrooms, rest is laminate tile, so it was a small job, but treated as just as valuable, and very professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128.25
ANDY S.
04/2011
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I was once again thrilled with the service provided by Accuclean. Not only was the cleaning thorough, but my experience dealing with Ross and his company was excellent. He responded within the same day when I called to schedule and left a voicemail, and he even took the time to talk with me for 10 minutes on a separate phone call about the various cleaning products he can utilize. His pricing is more than fair, and most importantly I TRUST having him in my home. In this specific instance, we had to leave while he was in the middle of cleaning, and when we had come home, he had locked up, turned off all of the lights, and turned on the ceiling fans to speed up the drying process. There aren't many service providers out there I would feel comfortable having in my home without me there and the house wide open, but when it comes to Ross and Accuclean, I didn't hesitate.
Description of Work: All carpets cleaned throughout entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sonia F.
04/2011
5.0
carpet cleaners
+ -1 more
Everything has been great. I have been very satisfied with the service. They were prompt and friendly. They are also very reasonable when it comes to price.
Description of Work: I had a leak in my basement. They came out and are drying my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
thomas K.
04/2011
5.0
carpet cleaners
+ -1 more
This owner/operator is very professional and did a fantastic job. Highly recommend his service.
Description of Work: carpet cleaned in 3 bedroom apt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Steve K.
03/2011
5.0
carpet cleaners
+ -1 more
Service was great and they were very professional. I really appreciated them coming back to fix some marks that were left on our tile that possibly came from their machines that they used to clean the carpets. It took a couple of tries to get them out, but they were able to and willing to come back several times to clean it up. I can tell they are dedicated in their line of work and take pride in what they do and how they do it. Thank you, Accuclean for making my carpets look good!
Description of Work: They cleaned all carpeting in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$484
Response from CitruScrub Carpet Cleaning
A big thanks to this member for the kind words. I'm so happy the marks came off the tile! I lost a couple nights of sleep over it, but I knew we'd get it eventually. Since we clean tile and grout too, I have a few tricks up my sleeve for these things! It was my pleasure to work in such a beautiful home.
Kelli M.
01/2011
5.0
carpet cleaners
+ -1 more
Ross was able to fit me in on a day that I had off. He arrived on time and worked efficiently. I was happy to see that he protected corner walls so that the hose did not scuff the paint on my walls. The carpet was pretty much dry in two hours which was great. The carpet looks like new!
Description of Work: Cleaned ~400 sft of carpet and a flight of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from CitruScrub Carpet Cleaning
Thank you for the great remarks. It's so thrilling for me to see how happy those corner guards make people. They are just silly little plastic things but they sure do a great job of saving corners and walls from getting chewed up by my hoses. I'm also happy the carpet dried so quickly. I went above and beyond when I bought my cleaning machine--literally the biggest made in the world--to make sure my customers' carpets will dry fast, fast, FAST! Is it overkill? Probably. But I'd rather have more than enough power than not enough power!
WENDELL & CECILIA N.
12/2010
5.0
carpet cleaners
+ -1 more
Ross and an assistant performed the work and we are quite pleased with the results. We definitely will use them again.
Description of Work: Cleaned downstairs carpet and stairs. Stretched carpet in two rooms upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from CitruScrub Carpet Cleaning
Thank you so much for the high marks. The member was kind enough not to mention that I had to come back and reclean all of her carpets. I didn't realize it was "trackless" carpet, which responds differently to cleaning, and our cleaning tool left patterns behind she couldn't get rid of. So I recleaned it, groomed it out with a pile brush, and it looked great! See? If I make a mistake I'll come back and fix it for free! The stretching was fun, as always. It's like having to solve a puzzle, except with the added pressure of failure not being an option. And I love it! Thanks again for sending your business my way. As is the case with any small business owner, you'll probably never know how much I really do appreciate it.
JOE L.
12/2010
5.0
carpet cleaners
+ -1 more
Ross was great to work with. He provided ballpark estimate over the phone and arrived the next day. Then provided detailed cost for the work which I accepted and he started working. Spent appx 4 1/2 hours on the job.
Description of Work: Cleaned appx. 800 sq. feet of carpet, 3 rugs { 2 oriental} , chair, and 3 sofa's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from CitruScrub Carpet Cleaning
Thanks for leaving us a report. It is so helpful to get feedback from members. It helps me guage the quality of service I'm providing, and it helps other members choose the best companies. Interestingly, the member mentioned I was there about 4.5 hours. I'll let you in on a little secret: A carpet cleaner should be in your home about 1 hour for every hundred dollars spent. If your carpet cleaner is faster than that, he just might be rushing through!
NANNETTE B.
12/2010
5.0
carpet cleaners
+ -1 more
The end result is what has made this experience a good one. I highly recommend Mr. Ross Trittipo and his company Accuclean. I plan to have other carpeted areas of my home cleaned as we get closer to Spring and there is no doubt in my mind that Accuclean will get my business!
Description of Work: I could not be more pleased with the services I received from Accuclean. The sump pump in my basement quit and all the carpeted areas were completely soaked. Ross showed up and completed a thorough walk through so that he could ascertain the extent of the damage. He advised me that this was major and assured me that he could put my basement back the way it was before the water damage. I was informed ahead of time what steps he would take and what I could expect with each step. Ross proved true to his word. After extracting all of water from the carpet the drying out process began which lasted approximately 7 days. Once Ross was confident the carpet was completely dry, he stretched the carpet and tacked it back down and cleaned and sanitized it. I could not believe it when I walked down to my basement! If I had not experienced my soaked carpet I would never believe the carpet had ever been wet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,202
Response from CitruScrub Carpet Cleaning
I want to give special thanks to this member. She was a delight to work for despite a very stressful situation in her home, and I'm so happy I got the chance to make it right for her. Drying out a basement is not easy for me or the homeowner. Since I have the right tools and experience, I try to bear as much of the burden as I can for the customer to make it just a little easier. I can't describe the gratification I feel when it's all over and dried out, and the customer can't tell anything bad ever happened. Thanks again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Mattresses,
Pressure Washing,
Deck Maintenance,
Water & Smoke Damage,
Drapery Cleaning
FAQ
CitruScrub Carpet Cleaning is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
CitruScrub Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa