Bye Bye Bugs Inc

I didn't see results right away, had to call them back for a second treatment and now the ants are gone.

I really appreciated what he did, by giving us all of the information at no charge.

We are so satisfied with this organization. We have a service contract, and they're great. They go above and beyond the call of duty. Customer service is most important to them, and last time I called I spoke directly with the owner. They're very professional, and you get a lot of value for the money.

The nice gentleman at Bye Bye Bugs was able to tell by my description what type of bugs we had (a type of gnat - not beetles) and also told me over the phone what to do to get rid of them. His simple solution worked! We are so grateful. I would definitely call them again.

They were very helpful and flexible in setting the time. In fact, I had forgotten what time we had agreed upon and they were very kind in reconfirming when they would be at my house. So far, so good...I think the spiders and ants we were fighting will be gone for awhile.

Everyone I talked to and came into contact with was very helpful and polite. This is the first time I have used this type of service and they made it a positive experience.

I called for a quote and actually got some excellent advice. I was totally impressed with this company and should I need extermination services, they will be my only call.

Paul A. Murray was on time, extremely polite and courteous, and answered all our questions and explained about his services and programs that he could offer; was not pushy at all. I would definitely recommend him or use this company again without hesitation. Coverage of pesticide was not sporadic but very thorough and he also went over about safety of the products usage and explained how it would work and the time period we could expect to see results. Thank You Angie's List for your service as well as this is how we found this company. Susan Bradley

Everyone there is very friendly. I have no problem scheduling visits outside of my regular appointments. I have used them for several years and have never had a problem. I would recommend to others. They even helped me with a hornet problem I had a no charge!! Now that is service!!!

THEY COME WHEN THEY SAY THEY ARE GOING TO COME. THE MAN TODAY CAME EARLY. TODAY'S TRIP FOR ME DID NOT SEEM TO BE AN EMERGENCY, BUT THEY TREATED IT AS AN EMERGENCY. WHEN I CALLED THEM, THEY CALLED ME BACK QUICKLY AND SCHEDULED ME FOR THE FIRST CALL ON THE FIRST AVAILABLE DAY. THEY WERE VERY PROMPT AND VERY RESPONSIVE TO MY CALL. I EXPECTED TO PAY FOR THE SERVICE, BUT IT WAS INCLUDED IN THE MONTHLY CHARGE. THEY SENT A MAN OUT, HE DID THE WORK. HE SET BASE TRAPS, LOOKED AT THE TRAPS WE WERE USING, AND GAVE US INFORMATION ON THAT. IT WAS VERY GOOD. EVERY MONTH BEFORE THEY COME, THEY CALL ME AND LET ME KNOW THEY ARE COMING SO THAT I CAN UNLOCK THE GATE AND THEY CAN GET ACCESS TO THE BACKYARD. THAT'S ANOTHER THING THEY DO IN ADDITION TO PROVIDING THE SERVICE WHICH MAKES IT VERY SATISFACTORY.

I OFTEN FORGET TO WRITE REVIEWS OF COMPANIES WHO PERFORM ROUTINE WORK FOR US. I HAVE USED BYE BYE BUGS FOR SEVERAL YEARS NOW AND WILL CONTINUE TO USE THEM. WE PREVIOUSLY HAD CARPENTER ANTS AND THEY WERE ABLE TO EXTERMINATE THEM FOR US AND THE MONTHLY SPRAYING KEEPS EVERYTHING IN CHECK AND HELPS KEEP BUGS FROM GETTING INSIDE. AT CERTAIN TIMES OF THE YEAR IF BUGS/SPIDERS ARE GETTING IN, THEY ARE HAPPY TO COME SPRAY THE INTERIOR OF OUR HOUSE FOR NO ADDITIONAL CHARGE.

I LIVE IN THE MERIDIAN KESSLER AREA IN AN 80+ YEAR OLD HOUSE. WE'VE HAD PROBLEMS WITH SPIDERS, ROACHES, WATER BUGS, ANTS, CARPENTER BEES AND WASPS OUTSIDE. WE'VE ALSO HAD FLEA PROBLEMS IN THE PAST. BYE BYE BUGS ASKS WHAT PROBLEMS WE'RE EXPERIENCING BEFORE THEY SPRAY SO THEY CAN MODIFY THE PROTOCOL ACCORDINGLY. THEY GUARANTEE THEIR WORK AND WILL MAKE A SECOND VISIT DURING THE QUARTER IF WE CONTINUE TO HAVE BUGS. I FELT COMFORTABLE CONTINUING THEIR SERVICES, EVEN WITH AN INFANT IN THE HOUSE. TECHNICIANS ARE ALWAYS PLEASANT, CLEAN AND WELL SPOKEN.

VERY THOROUGH AND PROFESSIONAL IN HIS APPROACH. HE CAME WITHIN TWO BUSINESS DAYS OF MY CALL. IN THE MEANTIME, STEVE WAS KIND ENOUGH TO WARN ME ABOUT THE BEHAVIOR OF HORNETS AND HOW TO AVOID BEING STUNG (IE. THEY ARE DORMANT AT NIGHT).

VERY POLITE AND COURTEOUS OVER THE PHONE. SERVICE TECHNICIAN WAS VERY HELPFUL AND POLITE. DID A FABULOUS JOB BECAUSE WE HAVE NO MORE PROBLEMS WITH PESTS, SPIDERS HAVE DIMINISHED AND THE ANT HILL IS NO LONGER A PROBLEM. WOULD HIGHLY RECOMMEND THEM TO ANYONE.

I HAVE AN UNREASONABLE FEAR OF ROACHES AND WHEN I SPOTTED THEM, I CALLED BYE BYE BUGS PRETTY UPSET. THE MAN I SPOKE WITH WAS VERY NICE. I ASKED IF THEY COULD PLEASE GET SOMEONE HERE ASAP, AND TONY SHOWED UP PROMPTLY AT 8 A.M. NEXT MORNING. HE SPRAYED THE INTERIOR, BUT BECAUSE IT WAS RAINING HE SAID THEY'D BE BACK TO DO THE EXTERIOR. MOE ARRIVED NEXT DAY AND SPRAYED THE EXTERIOR. HAVEN'T SEEN ANY BUGS SINCE, AND THE APPLICATION THEY USED ALSO GOT RID OF THE ''PILL'' BUGS WE HAVE EVERY SPRING.

VERY EASY TO SCHEDULE, WITH COMPANY, AT A CONVENIENT TIME. INDIVIDUAL PERFORMING WORK WAS 15 MINUTES EARLY! WORK COMPLETED IN A TIMELY, EFFICIENT, THOROUGH AND COURTEOUS MANNER. WE LIVE IN A HEAVILY WOODED AREA, AND HAVE REQUIRED FREQUENT TREATMENT OF HOME FOR INSECTS. BYE-BYE BUGS WORK SEEMS TO LAST THE LONGEST (10 MONTHS BEFORE WE NEEDED RE-TREATMENT). ALSO, GAVE US ADVICE ON HOW TO MANAGE THE BEES THAT HAD TAKEN OVER A LARGE TREE. EXCELLENT COMPANY ALL AROUND.

I CALLED THE COMPANY TO ASK ABOUT WHAT TO DO WITH A BUG PROBLEM I WAS HAVING INSIDE MY HOME. AFTER ASKING SEVERAL QUESTIONS, BYE BYE BUGS WAS ABLE TO DETERMINE WHAT KIND OF BUGS WE HAD AND HOW TO GET RID OF THEM USING PRODUCTS I COULD FIND AT MY LOCAL HOME IMPROVEMENT STORE. THANKS FOR TAKING THE TIME TO HELP ME OUT AND I'M HAPPY TO SAY MY BUGS ARE GONE!!

HAD USED IN THE PAST AND BEEN VERY HAPPY WITH THEIR EXPERTISE AND PERFORMANCE. (THEY WERE ABLE TO SOLVE A TICK PROBLEM IN ONE VISIT THAT ANOTHER COMPANY HAD BEEN TRYING TO FIX FOR NINE MONTHS.) TECHNICIAN WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING THAT HE WAS DOING IN CLEAR TERMS. THEY KNOW THEIR BUGS!

THE PERSON WHO ANSWERED THE PHONE WAS VERY COURTEOUS, AND PATIENTLY LISTENED TO, AND ADDRESSED MY QUESTIONS AND CONCERNS ABOUT MY ANT PROBLEM. HE DID NOT RUSH OFF THE PHONE, BUT HELPED ME DECIDE WHAT TO DO. TED, THE TECHNICIAN WHO CAME OUT TO THE HOUSE, WAS VERY THOROUGH AND HELPFUL EXPLAINING POSSIBLE TREATMENTS AND THEIR EFFECTS ON PEOPLE, PETS, AND THE ENVIRONMENT. WE ARE ESPECIALLY CONCERNED BECAUSE WE HAVE WELL WATER AND LIVE IN THE WOODS. HE ASSURED US THE COMPOUNDS THEY USE WILL BE EFFECTIVE IN OUR SITUATION, WITHOUT HARMING OTHER WILDLIFE, GROUND WATER, ETC. THE INDOOR TREATMENT IS INJECTED BEHIND BASEBOARDS AND LEFT NO SMELL OR OTHER EVIDENCE AND WAS QUICKLY ACCOMPLISHED. LEAST TOXIC APPROACH FIRST. CAN PROGRESS TO OTHER TREATMENTS IF NECESSARY. THEY WILL RETURN FREE IF WE HAVE PROBLEMS. SO FAR, SO GOOD. SIGNED A ONE-YEAR CONTRACT FOR PEST CONTROL, BUT SINGLE TREATMENT OPTIONS ARE AVAILABLE. PLEASED WITH THEM SO FAR.

TONY CAME OUT ON THE DAY WE HAD DECIDED ON, AND HE WAS RIGHT ON TIME. IN FACT, HE HAD TO WAIT A FEW MOMENTS FOR ME TO ARRIVE, BECAUSE I WAS JUST FINISHING AN APPOINTMENT AT A NURSING HOME. HE WAS EXTREMELY COURTEOUS, AND MORE IMPORTANTLY, TOTALLY NON-JUDGMENTAL, AS HE CAME IN A SITUATION OF THE HOUSE OF A 93-YEAR-OLD CANCER PATIENT WHO HAS LIVED ALONE, AND WHO WILL SOON BE COMING HOME TO HOSPICE CARE. HE WENT ABOUT SETTING MOUSE BOXES, AND SPRAYING ''JUST IN CASE''. HE SEEMED TO UNDERSTAND THAT WE ARE FACING MANY DIFFICULT CHALLENGES NOW, AND NEED TO GET THINGS DONE. IN FACT, HE EVEN SUGGESTED SOME SIMPLE THINGS THAT MY FATHER MIGHT BE ABLE TO DO WHEN HE COMES HOME, LIKE KEEPING THINGS IN TINS, AND JARS THINGS THAT MIGHT HELP HIM IN THE FUTURE. I CANNOT EMPHASIZE HOW IMPORTANT IT WAS TO ME THAT HE WAS SO COURTEOUS AT A TIME WHEN I NEEDED THAT KIND OF RESPONSE. I WOULD DEFINITELY RECOMMEND ''BYE BYE BUGS'' TO ANYONE WHO WANTS THE JOB DONE RIGHT.

SERVICE MAN ARRIVED AND QUICKLY DETERMINED THAT I HAD ANTS RATHER THAN TERMITES. DID A COMPLETE TREATMENT IN HOUSE FOR ANTS. TOOK CARE OF INDICATIONS FOR SEVERAL WEEKS AND ANTS RETURNED. SERVICE MAN RETURNED AT A DISCOUNTED RATE TO RETREAT. GREAT SERVICE.

I'VE USED BYE BYE BUGS FOR ABOUT 10 YEARS NOW. I HAVE 5 CATS AND 1 DOG. WE'VE HAD NO FLEA PROBLEMS FOR SO MANY YEARS I CAN'T REMEMBER THE LAST TIME. THEIR FLEA TREATMENT (GET IT EARLY EACH SPRING) PREVENTS OUTBREAKS AND KILLS FLEA LARVAE. WE'VE LIVED ON THE EDGE OF HEAVILY WOODED AREAS FOR 10 YEARS AND THEIR TREATMENT KEEPS THE INSIDE OF OUR HOUSE SPIDER-FREE WHILE GARAGE SPIDERS ARE QUICKLY CONTROLLED. THE CUSTOMER SERVICE IS ALWAYS CONSISTENTLY 100%+. I HIGHLY RECOMMEND THE FOR ANYONE WITH PETS. ASK FOR THEIR ''EARTH'' FORMULA WHICH IS SAFE FOR YOUR PETS.

THEY WERE VERY PUNCTUAL, KNOWLEDGEABLE, PROFESSIONAL AND DID A GOOD JOB. HE WAS CAREFUL ABOUT WHERE HE PUT THE TRAPS BECAUSE WE HAVE CHILDREN IN THE HOME. WE ALSO SIGNED UP FOR ROUTINE MAINTENANCE. I AM SO PLEASED WITH THE OWNER, STEVE, HE CARES ABOUT HIS BUSINESS AND HE IS VERY ACCOMMODATING.

THEY CAME IN MARCH TO SPRAY, AND THEN RECENTLY WE NOTICED MINIATURE ANTS ALL OVER THE KITCHEN COUNTER. WE CALLED THEM AND THEY CAME RIGHT OUT THE SAME DAY TO TAKE CARE OF THE SITUATION. I WAS VERY PLEASED WITH THE WAY THEY HANDLED EVERYTHING AND WITH THEIR SPEEDY FOLLOW UP. I'VE USED THEM FOR MANY YEARS AND HAVE ALWAYS BEEN VERY PLEASED.

ANYTIME WE SEE BEES OR A NEST, THEY COME OUT FREE TO CHARGE TO ELIMINATE.