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Broad Ripple Tree Service Inc

Tree Service, Firewood, Snow Removal,

About us

***Please contact our office 317-293-1336 for a free estimate. We prefer direct phone communication with all of our clients to ensure the highest quality of customer service and satisfaction. Additional DBA - Carmel Branch Tree Service. Additional phone - (317) 841-9450. Additional e-mail - info@broadrippletree.com. Award winning.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Seasoned hardwood, trimming, shaping, shrub, tree removal, landscape design, installation, preventive care, diagnostics, treat for insects, fungus, tree spraying, firewood, snow & stump removal.

Services we don't offer

Large tree transplanting & grass work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.81,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 501-525 of 1115 reviews

MICHAEL P.
07/2006
5.0
tree service
  + -1 more
Company came by and left quote in door with in a couple of days of calling. Expected call after holiday for work to be done; however, Greg called on Sat to see if we were available for work to be done. Crew came out and completed work in 1 hour and performed good cleanup afterwards. Greg also pointed out issue of splitting limbs in tree and suggested quote of cable braces to keep tree from splitting in high winds. I would recommend this company.
Description of Work: Trim trees off house and garage roofs. Cut dead limbs out of tree.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

FRANCES M.
06/2006
5.0
tree service
  + -1 more
All employees were responsive and courteous. Job was done several days before the scheduled date, and for a price that was $150 under the price quoted by a competitor. The crew was careful of other plantings, and left the site clean and tidy. I have many trees on the property, and will use this company again and again.
Description of Work: Company removed a very large, very dead maple tree from street side of property, cut branches into fireplace lengths. Carried them to rear of property and stacked them. Tree trunk was removed, and stump cut to approx. 3' above ground level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

SHARON M.
06/2006
5.0
tree service
  + -1 more
They were very good, and came when scheduled. The only reason I gave the company a B for price was not that they weren't comparable with other providers, just that the prices quoted seemed high. Perhaps I am out of touch.
Description of Work: They removed a large old tree that was very close to the house. I paid extra to have the stump ground down, but they did the job very well in a tricky location without damaging the porch or the fence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

KEN K.
06/2006
5.0
tree service
  + -1 more
Excellent -Very Professional and did great job cleaning up. First contact was with Broad Ripple Tree Service. Carmel/Broad Ripple was MUCH cheaper than Pings and considerably cheaper than Michael's.
Description of Work: Cut down and removed two trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Chris C.
06/2006
2.0
tree service
  + -1 more
Estimation was quick and pricing was on the high side, but they appeared to do a good job and left the work site clean upon their retreat. Problem came when the nursery called to set up a time to install the new tree. They asked if the old tree was completely removed. I told them that Carmel Branch Tree was supposed to prep the hole for replanting. I called Carmel Branch Tree to validate they did what they said they did and I was met with resistance from the front desk. She told me they weren't responsible for making the hole ready for a new tree, even after I explained that her work order they left behind stated this fact. She continued to argue with me and finally said someone else would have to call me back. All I wanted was to make sure they did what I hired them to do. I never received a phone call back. Lesson learned on my part.
Description of Work: Tree died and called to have them remove the tree and grind down stump so we can install a new tree in its place.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$250

Response from Broad Ripple Tree Service Inc
WE COMPLETED THE REQUESTED WORK IN A SATISFACTORY AND TIMELY MANNER. AFTERWARDS, THE CUSTOMER CALLED AND TOLD US THAT THE HOLE FOR THE NEW TREE HE WAS HAVING INSTALLED NEEDED TO BE LARGER (ABOUT 4 FEET WIDE AND 1.5 FEET DEEP) BECAUSE HE WANTED TO PLANT A 4" DIAMETER TREE (VERY SIZEABLE). WE TOLD THE CUSTOMER WE WOULD BE HAPPY TO COME BACK OUT, BUT THERE WOULD BE A CHARGE BECAUSE THIS ADDITIONAL REQUEST WAS BEYOND THE SCOPE OF WHAT WE WERE ORIGINALLY HIRED TO DO. WE ALWAYS TRY TO RESOLVE ANY CONFLICTS IN A WAY THAT IS FAIR AND EQUITABLE TO OUR CUSTOMERS. WE APPRECIATE THEM VERY MUCH.

Tom C.
06/2006
5.0
tree service
  + -1 more
They were prompt, they appear to do a very good job. They cleaned up after themselves. I would use them again.
Description of Work: They trimmed some trees and fertilized the trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

George G.
06/2006
5.0
tree service
  + -1 more
I had contacted the owner during the winter, and we stayed in contact by email until the following spring when the work was finally done. The estimate and the work was done on time. When the workers finished, you would have never known they were there except for the big blank spots in the yard and the rick of firewood. I thought the price was a bit high, but considering the quality of work, it was worth it. I am a professional photographer, and I don't mind paying for quality, professional work.
Description of Work: Cut down and removed 2 large Hackberry trees, ground stumps and left cut firewood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

KAREN G.
06/2006
2.0
tree service
  + -1 more
Estimator never called. I came home several days after my call to the company and found a card stuck in the door with a quote for removing the fallen limb. The quote was for $425. I called another company. They removed the fallen limb for $70.
Description of Work: Estimate for removal of limb that had fallen on roof. Estimator was supposed to call to set appointment, because I wanted to explain and get estimate for other tree and shrub trimming & removal, I wanted done.

Rating CategoryRating out of 5
value
1.0
responsiveness
2.0


Response from Broad Ripple Tree Service Inc
AT BROAD RIPPLE TREE SERVICE, WE ARE DEDICATED TO PROVIDING TIMELY AND COMPETITIVE TREE SERVICE ESTIMATES AND DOING HIGH QUALITY WORK TO SATISFY OUR CUSTOMERS. OUR FREE ESTIMATES ARE ALMOST ALWAYS GIVEN WITHIN 24-48 HOURS OF THE HOMEOWNER'S ORIGINAL PHONE CALL. AS FAR AS THE PRICE DIFFERENCE, WE CAN'T SPEAK TO THE VALIDITY OF THE REPORT, BUT WE CAN SAY PROUDLY THAT THE VAST MAJORITY OF OUR CUSTOMERS FIND OUR RATES TO BE FAIR AND COMPETITIVE. THAT'S OUR GOAL.

Andrew Alexander M.
06/2006
1.0
tree service
  + -1 more
With their response, they sound reputable by being willing to return a 4th time for an additional fee. However, they wrote a private note to Angie?s list stating "we have put this customer on our ?do not work for list.?" Why should the job we hired them to do (and the owner agreed to do) require 4 trips & an additional fee? They also said I am difficult to work with, a chronic complainer (wrong - PLEASE see other submitted reports), & that I have even called to complain about work they did at my neighbor's house. Yes, I did because I referred them & they damaged my property as well as my neighbor's. They did not repair the damage. One of my biggest pet peeves is when service providers do not fulfill their responsibilities, charge for work not provided, & disrespect the property of another. ALL I ASK IS THAT THEY FULFILL THEIR COMMITMENT and do what we paid them to do. They have been paid in full & work is still not done.
Description of Work: We clearly described the work we wanted done, even though I was incorrect on the "species" of one particular tree. We agreed to meet their crew during a certain time frame & upon my arrival; their crew was already finished & gone. They apologized for their scheduling mistake. However, after I filed the original complaint, they blamed me for not showing up. They missed 2 of the main branches that were bid. Therefore, they agreed to send a crew out again. In their response below, they said they came out to do additional work at no charge. However, they did work I did not desired to be done. They still missed the 2 branches on the ONLY remaining tree on the property. After that, the owner came to see the branches missed both times. He agreed to send his crew out again. They removed one branch & not the other. How did they miss the largest branch for a 3rd time after the owner of the company came out to see what they missed twice before?

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Broad Ripple Tree Service Inc
As the customer admits, he did not correctly describe the work he wanted done. Also, he failed to show up when the crew was scheduled to do the work. After his initial complaint, we came out two more times and did significant additional work at no charge. The customer was still not satisfied. In order to please him we went above and beyond the original agreed upon work. In the end, we sent a crew out for a fourth time, again at no charge. It is our belief that this matter has been concluded because the customer has not contacted us again. Our goal is for our customers to be 100%% satisfied, and that is one of the reasons why we are rated so highly on Angie's List.

LEE C.
06/2006
2.0
tree service
  + -1 more
Its all about sales representatives. Mine waited in the truck on the cell phone for me to approach. Then walked around with a cigar puffing to conclude his ''cost of doing business'' on a sticky note pad. Very Creditable..NOT..how could I pass up that kind of detail. The price was exaggerated and so was the sales representative. Amazing....Really Amazing.
Description of Work: Tree limbs and brush already removed and stacked. I need the limbs mulched and disposed.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$195

REBECCA E.
06/2006
5.0
tree service
  + -1 more
I was given extremely good service by this company. They responded to my phone call the very next day and scheduled the treatments for the following week. Mr. Pat Flanagan came to give me information and estimates and then also performed the feeding and spraying. I will be using their services again in the spring.
Description of Work: Diagnosed problems with my trees, trimmed a crab apple tree, sprayed for insects on my locust tree and fed it. Discussed performing fungus treatments on my Hawthorne and crab apple trees next spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

STEPHEN C.
05/2006
5.0
tree service
  + -1 more
I think that they're extremely reasonable. I think their customer service exceeds expectations on response time & getting the job done. The quality of their work is really, really good. Out of all the Angie's List people I've used, they are the best!!!!!!
Description of Work: Removed 2 trees, ground 2 stumps, & raised the canopy on others. Did hauling for me at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

BRETT B.
05/2006
5.0
tree service
  + -1 more
Great job! They always clean up after themselves. You can't even tell that there was a tree there!
Description of Work: Removal of one tree and trimming of others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

RICHARD H D.
05/2006
5.0
tree service
  + -1 more
Very pleased. They arrived when they said they would, completed the work promptly, and cleaned up the area completely.
Description of Work: Surveyed the trees on or property, pointed out the trimming work that should be done. Set a time to do the work. Did the work when they said they would for the price agreed to and cleaned up thoroughly when finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Michelle C.
05/2006
5.0
tree service
  + -1 more
They did an excellent job of clean up! They even swept the street.
Description of Work: They removed two large bushes, a pile of limbs that we had cut down ourselves and removed a wood pile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MARGARET P.
05/2006
5.0
tree service
  + -1 more
They provided very good work. One large tree was close to the house, fence, and other trees. It was removed with minimal damage to other tree branches and no damage to house or fence. They used two crews (8 people) and completed the job in about four hours. They were very professional and kept moving the whole time. The area looked nice and clean when they were finished.
Description of Work: Removed two large trees, ground up one stump, and cleaned up several trees and lots of large branches already on the ground. They chipped what they could and hauled the rest (two truck loads).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LESLIE H.
05/2006
5.0
lawn service
  + -1 more
Brilliant experience. Due to my work schedule, was never able to see anyone from the company in person. All dealing were by e-mail & cell phone. When the work crew had a question, instead of just assuming what I wanted they called & left message for me on my cell, & then got in touch with their HQ also. I got back to them timely. When I arrived home, work exactly what I needed done.
Description of Work: Remove 1000-1500 sqft Ivy patch from side of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Jeff B.
04/2006
5.0
tree service
  + -1 more
Very pleased with the service. Crew was on time and completed the work in the time that the office told me it would be finished. Crew chief walked me around the yard to confirm the work to be done before starting. Crew chief consulted with me before positioning heavy equipment.
Description of Work: Removed dead mature hard maple tree and ground the stump, removed a younger maple and left stump at our request, shaped two smaller trees, removed a girdling root from another large maple, and trimmed out deadwood from yet another large maple.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,295

STUART G.
04/2006
5.0
tree service
  + -1 more
Several days after a major storm I got an estimate on removing a tree that had been uprooted. They were very quick to come out, and said that they could remove the tree that day. I chose to use another service, because the cost was about 10% less.
Description of Work: Got estimate on the removal of two trees.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy M.
04/2006
5.0
tree service
  + -1 more
I thought the service was excellent! They were here for 8 hours as one of the trees was difficult to get to.
Description of Work: Removed two large trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795

MARGARETE D.
04/2006
5.0
tree service
  + -1 more
I think they were very polite and they did come back fairly soon. It was about a week and a half between getting the quote and them coming back to do the work.
Description of Work: They cut down a tree that was between two, very close together power lines. I also had some branches cut back on other trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

BARBARA Z.
04/2006
5.0
tree service
  + -1 more
Everyone on their crew was very friendly and easy to work with. They were efficient, professional, and did a great job. AND their price was much lower than other estimates. They even divided the usable wood and neatly stacked it for me next to our fire pit. I have referred them to my neighbors. Nice guys.
Description of Work: Removed two trees, one was leaning, dead, and dangerous to mess with, both were on a hill that was not easily accessible. They also trimmed two other trees around power lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Nancy G.
04/2006
5.0
tree service
  + -1 more
They showed up on time and did the job well. No complaints whatsoever. I would recommend them.
Description of Work: Removed tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

SHIRLEY B.
04/2006
5.0
tree service
  + -1 more
The response to my call was great. I called for a quote, and they responded the same day. When I called back to have the work done, they were able to come the next day. Their crew was experienced and very efficient.
Description of Work: They removed a large walnut tree from the edge of our driveway. Our granddaughters car was parked not far from the tree, and we were unable to move it. They were very careful of the car and brought the tree down, removed the stump, cleaned the area, and hauled away the tree in about one hour and 30 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Tracy & John R.
03/2006
5.0
tree service
  + -1 more
An arborist was out to quote the job within a couple of days from my initial call. The work was scheduled and completed to satisfaction with just a minor scheduling error. They handled the scheduling problem very professionally. I would definitely use them again in the future.
Description of Work: Trimmed 3 trees and removed a tree stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$475

Contact information

6565 Coffman Rd., Indianapolis, IN 46268

www.broadrippletree.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Firewood,
Snow Removal,
Lawn and Yard Work,
Landscaping,
Hauling,
Mulch and Topsoil,
Pest Control,
Basketball Goals,
Pavers and Hardscaping,
Delivery Service,
Lawn Fertilization & Treatment

FAQ

Broad Ripple Tree Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Broad Ripple Tree Service Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Broad Ripple Tree Service Inc offers free project estimates.
No, Broad Ripple Tree Service Inc does not offer eco-friendly accreditations.
No, Broad Ripple Tree Service Inc does not offer a senior discount.
Yes, Broad Ripple Tree Service Inc offers emergency services.
Yes, Broad Ripple Tree Service Inc offers warranties.
Broad Ripple Tree Service Inc offers the following services: Seasoned hardwood, trimming, shaping, shrub, tree removal, landscape design, installation, preventive care, diagnostics, treat for insects, fungus, tree spraying, firewood, snow & stump removal.
Large tree transplanting & grass work.

Contact information

6565 Coffman Rd., Indianapolis, IN 46268

www.broadrippletree.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed