Computer Repair, Computer Sales, Computer Training
About us
Founded in 2009 by Indiana University graduate Andrew Dietz. Flat rate repairs for PC and Mac computers! Please call for a quote or appointment. We offer on site, drop off, or remote service. We also provide small business IT support, networks, email systems, backup services etc. Please visit www.BroadRippleComputerRepair.com for more information.
Description of Work: Corrupted hard drive cured, win 11 installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Ron A.
05/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Andy is the best computer technician with whom I have ever worked. He is knowledgeable, honest, and prompt. We will continue to use him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Vicki C.
04/2016
4.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
PAULA H.
03/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Recovery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles C.
02/2016
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Alan P.
01/2016
5.0
computer repair
 + -1 more
unknown
Description of Work: Fixed my computer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer J.
11/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: He removed a virus from my computer. I was able to get it taken care of quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Brian D.
11/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: A very complicated problem that was beyond fixable but he provided for insight and value.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Adam S.
08/2015
5.0
computer repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$75
GLORIA M.
04/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Connected Mac with new WiFi so I could access internet and wireless printer. Also got Dropbox to work on laptop and iPad by uninstalling and reinstalling program. Installed free app to scan for viruses. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CHARLES P.
02/2015
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
myra M.
02/2015
4.0
computer repair
 + -1 more
unknown
Description of Work: Andy responded quickly in a pleasant and professional manner. My computer needed a general "checkup." Andy helped me a lot by clearing out malware, properly installing antivirus, saving me money on a part and being very helpful all around.The grade would be an A, however Andy left his icon on my desktop |wherein he was supposed to be able to assist me remotely. This did not work and when I telephoned Andy he promised to correct things but did not.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Matt W.
01/2015
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron A.
01/2015
5.0
computer repair
 + -1 more
unknown
Description of Work: Excellent service. We made an appointment to drop off the computer. He had it ready in less than 24 hours, even faster than he said he would have it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Suzanne T.
12/2014
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Tionne H.
06/2014
5.0
computer repair
 + -1 more
unknown
Description of Work: The technician replaced my hard drive. Even though I lost my subscription with things like my Microsoft Office and computer protection program, he did install a great program that is similar and gives concept of Office programs. Only aspect I would forewarn is that having my hard drive removed limited his ability to restore my settings so I had a task to retrieve a Windows recovery disk from my computer company because he was not the computers owner and he was just not able allowed to get that part on his own.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$160
veronica B.
01/2014
5.0
computer repair
 + -1 more
.
Description of Work: Computer was really getting slow and freezing up a lot. He took it and cleaned it up. Now it works fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
BARRY L.
01/2014
5.0
computer repair
 + -1 more
.
Description of Work: I used Broad Ripple Computer Repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas I.
01/2014
5.0
computer repair
 + -1 more
.
Description of Work: Copied hard Drive off of dead MacBook and tansferred it to a new mac.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Mike M.
08/2013
5.0
computer repair
 + -1 more
I would definitely use Andy again
Description of Work: Had a virus in my laptop to the point where it was inoperable. Andy took my computer on a Saturday which was a HUGE help for me since I needed my computer later that evening. Everything works great now, and I couldn't be happier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Annette C.
06/2013
5.0
computer repair
 + -1 more
unknown
Description of Work: If your looking for the perfect place for any sort of computer advice or repair, Andrew Dietz at Broad Ripple Computer Repair is your guy. He is extremely knowledgeable about computers, and all things in the technical world. I highly recommend this company.
Rating Category
Rating out of 5
Yes, I recommend this pro
Larry B.
05/2013
5.0
computer repair
 + -1 more
.
Description of Work: They did computer repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
Darlene K.
11/2012
5.0
computer repair
 + -1 more
It went well
Description of Work: He came to our home and ended up taking the computer into his shop and removed some trojan viruses. Brought the computer back the next day and went over some things. He was a very nice young man.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
MELINDA B.
11/2010
5.0
computer repair
 + -1 more
Andrew picked up the computers at my home and delivered both within the 48 hours promised. Because the Norton Anti-Virus didn't catch the Trojan that took down both computers, he recommended installing the Microsoft Essentials Security (it's free!), which is much better detecting viruses. He was so thorough to carefully back up everything on both computers, and reinstall not only the data, but web programs (AOL, iTunes) that he saw we were using. His onsite service was very professional and efficient, quickly setting up all the connections we needed to get back online asap and answer lots of general questions. I am so relieved to have discovered this bright professional, as he is not only half the cost of Best Buy's Geek Squad, but he exceeded my expectations. You can trust Andrew to fix your computer challenges. I also plan to hire him to transfer all of my home VHS movies to DVDs since he only charges $10 each, and will certainly do a professional job.
Description of Work: Virus removal in two Dell laptops. This required a complete hard drive back-up, Windows reload and update, and re-install of original hard-drive data. Andrew also spent an hour onsite when returning these computers to re-set up the home network, input iTunes library, install a better security software and offer other optimization suggestions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
JAMES B.
01/2010
5.0
computer repair
 + -1 more
All of his services have been excellent.
Description of Work: Andy has worked on my computer numerous times and is EXCELLENT. He can also work on other electronic equipment as needed. He is VERY knowledgeable and very competent. He is very easy to talk to and totally trustworthy!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
Broad Ripple Computer Repair is currently rated 4.9 overall out of 5.
Broad Ripple Computer Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Broad Ripple Computer Repair does not offer free project estimates.
No, Broad Ripple Computer Repair does not offer eco-friendly accreditations.
No, Broad Ripple Computer Repair does not offer a senior discount.