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Broad Ripple Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

$10 off a qualified repairs for Angie's List members. Call us today for details! With 27 years of business, Broad Ripple Appliance services all major appliances. Visit our showroom featuring vintage & new parts, reconditioned appliances all with 60 day warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Large Appliance Sales & Repair.

Services we don't offer

LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 776-800 of 875 reviews

Bruce A.
01/2015
5.0
appliance repair
  + -1 more
.
Description of Work: More expensive than I had expected, but otherwise very good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Terry F.
01/2015
5.0
appliance repair, doors
  + 0 more
unknown
Description of Work: Replaced safety shut off and repaired door. Was very professional and i would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Broad Ripple Appliance
Thank you!

Leslie K.
01/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They were called to repair my wine cooler. The first call was $80 or $85 to tell me what was wrong (a fan blade broke). The repair man did not have one on the truck that would fit, had to order one. The next week a new repair man shows up ( not as knowledgeable as the first) with the wrong fan blade. Third week the first repair man comes back with the correct blade, has it working, sticks his finger in the fan to stop it, break the new blade. Fourth week comes back with a Generic blade that works. Things just happen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Broad Ripple Appliance
This work was definitely NOT DONE by Broad Ripple Appliance. How can we be so sure? We have no records whatsoever for this customer (we can see the name and address). We have only one technician who works on wine coolers (the review says two different techs worked on it). We do not charge $80 or $85 for a service call (we charge considerably less--and offer a coupon for Angie's members to further lower the rate). No one at our company can remember anything remotely resembling the scenario described by the reviewer. In short, we don't know why our name popped up on this report but we are certain we did not do the work described in it.

Cheryl K.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Looked at my refrigerator. Couldn't fix it. Recommended another company. Didn't charge for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

William P.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Broad Ripple Appliance
Thank you!

MARY ANN N.
01/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: Excellent service and advice. He recommended we purchase a new appliance rather than undergo repairs since the gas range was so old. He did not try to sell us anything however did recommend where to look for a replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

SHARON W.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed problem with wall oven. Determined the part needed. Due to age of the oven, it was not worth the expense of the part so I only paid for the diagnosis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Donna C.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced a reconditioned refrigerator bought from them 2 years | previous

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

MARIA B.
01/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: There was a leak in the water line in my freezer. The repairman arrived when promised, quickly assessed and repaired the problem. I was pleasantly surprised at the reasonableness of the cost, and will definitely use this company again, should the need arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Broad Ripple Appliance
Thank you!

Leigh M.
12/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: I made an appointment for them to come out and look at my refrigerator. I told them on the phone the model of refrigerator it was. It took two days for them to come over. When they walked in the door they told me that they do not work on my brand of refrigerator. It was a waste of time because they could've told me on the phone. And I had to wait for another few days for another repair company to arrive. They may be a great company. I cannot judge them or grade them on that. Just my experience. And it was probably whoever took my phone calls fault.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Lucy C.
12/2014
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Replaced electrical panel in dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Broad Ripple Appliance
Thank you!

Ryan O.
08/2014
5.0
appliance repair
  + -1 more
Please see above
Description of Work: Came and did full assessment of dryer. Brad was very knowledgible about Whirlpool products. Came within an hour of needing service. Very friendly and will use them for any needs in the the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Broad Ripple Appliance
Thank you!

Liz M.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Brad did an excellent job. He arrived on time and was knowledgeable and professional. He replaced a part on my refrigerator and shared many tips that will be helpful for the future. I would highly recommend Broad Ripple Appliance to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Broad Ripple Appliance
Thank You!

CAROLYN M.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

JULIE P.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: replaced ice maker in a 700 series sub zero freezer. identified the problem and replaced the ice maker on the same day! very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you!

Christy F.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$116

Response from Broad Ripple Appliance
Thank you!

MATT S.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my dishwasher but had to come back 2 times after the initial repair and it's still not fixed properly.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Shedrick M.
06/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Eric R.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Broad Ripple Appliance fixed my microwave. I called for an estimate at multiple companies and Broad Ripple Appliance was the most professional, best priced, and actually REMEMBERED that I called the day before. They show great care, pride and professionalism in their company which is very rare in this day and age. I would absolutely recommend them and use them at any time in the future. Great company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Roberta B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed my dryer -- lint blocking the temperature sensor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

ROSE K.
05/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

JOANNE S.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the motor on my dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gale B.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced 2 parts on our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jane C.
02/2014
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gil E.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced door locking switch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing

FAQ

Broad Ripple Appliance is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Broad Ripple Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Broad Ripple Appliance does not offer free project estimates.
No, Broad Ripple Appliance does not offer eco-friendly accreditations.
Yes, Broad Ripple Appliance offers a 0% senior discount.
Yes, Broad Ripple Appliance offers emergency services.
Yes, Broad Ripple Appliance offers warranties.
Broad Ripple Appliance offers the following services: Large Appliance Sales & Repair.
LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM