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Broad Ripple Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

$10 off a qualified repairs for Angie's List members. Call us today for details! With 27 years of business, Broad Ripple Appliance services all major appliances. Visit our showroom featuring vintage & new parts, reconditioned appliances all with 60 day warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Large Appliance Sales & Repair.

Services we don't offer

LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 751-775 of 875 reviews

Patrick B.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: water on door of refrigertor frozen. water line leaked in back of frig. Brad fixed the h2o line and showed me an easy way to unfreeze the line to the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93.95

Response from Broad Ripple Appliance
Thank you!

Ann G.
08/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Washing machine (top loading) would not spin and drain. Checked Angie's list for appliance repair companies. Saw that Broadripple appliance was highly rated by Angies List members and that everybody was impressed with the technician, Brad. I called them and the woman that answered was very friendly and helpful! She gave me two available, three hour time spans, for an appointment the next day. She said Brad (yeah), would call when he was on his way, which he did. He already knew what was wrong with it, before he even entered the house. He press down on the lid and the washing machine started to spin and drain! He repaired the lid switch and gave the machine a check up. I used Jerry's appliance repair last time. The work was good, but more expensive. They charged $89.95 for the service call and labor was $69. Broadripple charged $59.95 for the service call and labor was $57 plus $10 Angie's list discount. I would definitely use this company again and recommend it to my friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.95

Response from Broad Ripple Appliance
Thank you!

WILLIAM R.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Mark I.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Perfect!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Broad Ripple Appliance
Thank you!

Derryl C.
07/2015
5.0
appliance repair
  + -1 more
Washer was not repairable
Description of Work: Inspect washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Broad Ripple Appliance
Thank you!

Jason K.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Broad Ripple Appliance looked at my broken washing machine. They were very helpful in not just diagnosing the issue, but also in explaining it to me. They were very honest with me, and we ultimately decided that it would be better for me just to buy a new washer rather than spending nearly that much on the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Broad Ripple Appliance
Thank you!

Michelle K.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Broad Ripple Appliance
Thank you!

Andrew B.
06/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Broadripple Appliance came out to look at our over the range microwave which wasn't functioning properly. The technician diagnosed the problem, which had a simple solution of cleaning some connections and got the microwave back up and running. He showed me how to clean it again, how to avoid the problem in the future and noted if it broke in the next 30 days they would credit me the cost of this visit against future charges. I appreciated that and was glad for the tips. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Broad Ripple Appliance
Thank you!

BETTY H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced igniter in my gas oven - the repairman explained what he was doing and what had caused the problem. Ive used them before for refrigerator repair - they provide excellent, professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from Broad Ripple Appliance
Thank you!

jerry lee C.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replace compacter on A/C unit. The whole experience was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Tamara L.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed our microwave. Arrived on time and had to replace a part. He left and returned the same day to finish the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Anne G.
06/2015
5.0
appliance repair, doors
  + 0 more
Very well.
Description of Work: Replaced door closing hinge on SubZero. Replaced part that causes fan in freezer to activate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Broad Ripple Appliance
Thank you!

Marsha M.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Julie B.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

eric T.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

RICHARD S.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you!

Patt N.
02/2015
5.0
appliance repair, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Problems with our dishwasher not cleaning. First time, they called me back and gave me extensive information on what might be wrong and what I could do. |Several months later, decided we needed to have it looked at. Really nothing wrong except too small a water heater but he gave very good explanations, suggestions on how to deal with it to make the dishwasher work better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Broad Ripple Appliance
Thank you!

Walter H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: told me that the freezer compressor was not working and it would cost as much to replace it as a new freezer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Broad Ripple Appliance
Thank you!

ALBERT H.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced burner controlswich on Range

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Broad Ripple Appliance
Thank you!

Michael M.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were very responsive and actually were able to move the service time forward. Honest and trustworthy. I would recommend them to a friend and will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.84

Response from Broad Ripple Appliance
Thank you!

LAURA E.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service call and quote for repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Broad Ripple Appliance
Thank you!

Patrick F.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator was not maintaining its temperature. Brad from BR Appliance showed up for a same-day appointment, on time, explained exactly what needed to be done and why, and returned with the part needed in what felt like minutes. He even knocked a few dollars off the labor cost because it was less involved than expected. One of the best service providers I've ever used via Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Broad Ripple Appliance
Thank you!

MARK I.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dishwasher was using water during wash cycle. |They figured out very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Broad Ripple Appliance
Thank you!

Jerri P.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired our refrigerator that was going on and off. It was a thermostat. He came prepared after asking questions on the phone. Also gave me pointers on how to use the shelfs and which foods should go where. Awesome guy!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.64

Response from Broad Ripple Appliance
Thank you!

Terry F.
01/2015
5.0
appliance repair, doors
  + 0 more
unknown
Description of Work: Replaced safety shut off and repaired door. Was very professional and i would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Broad Ripple Appliance
Thank you!

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing

FAQ

Broad Ripple Appliance is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Broad Ripple Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Broad Ripple Appliance does not offer free project estimates.
No, Broad Ripple Appliance does not offer eco-friendly accreditations.
Yes, Broad Ripple Appliance offers a 0% senior discount.
Yes, Broad Ripple Appliance offers emergency services.
Yes, Broad Ripple Appliance offers warranties.
Broad Ripple Appliance offers the following services: Large Appliance Sales & Repair.
LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM