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Broad Ripple Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

$10 off a qualified repairs for Angie's List members. Call us today for details! With 27 years of business, Broad Ripple Appliance services all major appliances. Visit our showroom featuring vintage & new parts, reconditioned appliances all with 60 day warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Large Appliance Sales & Repair.

Services we don't offer

LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 726-750 of 875 reviews

GINO P.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dotti S.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

MARTHA S.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: Brad took out dryer sheet that went down lint trap/vent. Brad did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan P.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Kate B.
01/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Lynne H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Came twice...first to tell me my washing machine couldn't be repaired. Brad gave me lots of helpful info to purchase a new one. Second after an oven fire Brad replaced the element...works as good as new!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

David L.
01/2016
1.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Broad Ripple Appliance
There was no work done for this reviewer. We have no records of a customer with the name or address listed on the review.

Catherine H.
01/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Broad Ripple Appliance
Thank you!

Angela B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They called and were punctual, diagnosed problem with washer and even suggested what type of washer I could get in the future to last longer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Winifred C.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my Sub Zero

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

BETSY & DOUGLAS B.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: A gentleman named Brad came out and we had an old 1986 dishwasher, it wasn't filling, he saw a little valve that was stuck and he fixed it. Showed me how best to use this when I turn it on, there's a certain place to leave it so it allows it to fill. I was bypassing that cycle. He taught me some things. Now it is working just great now. Gave us good advice on products to use in the dishwasher versus other products. The office when I called to make the arrangements yesterday was very professional and very friendly. Very service oriented and so was Brad. Just excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

sarah B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service, done quickly, arrived on time. He even made a suggestion about how to reorganize my refrigerator for greater efficiency - even though he was there to repair my oven.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

GLEN & CYNTHIA B.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Broad Ripple Appliance
Thank you!

Candace G.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you!

Sarah H.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Dryer repair. Company called a day before scheduled appt, said they were close and could squeeze me in. Tech diagnosed and fix the problem in less than 30 min, checked vents. $50 less than two other companies quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Broad Ripple Appliance
Thank you!

Ron H.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Andrew S.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Justin C.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$220

Response from Broad Ripple Appliance
Thank you!

JOHN & LORRAINE B.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Subbarao Y.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Paula J.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had Brad come to fix our dishwasher today. He was on time. Did a great job. It needed a fuse. He gave me some helpful hints on how to use the dishwasher correctly. He had enough time and looked at our glass on our oven door. He took it apart and was able to clean the glass and put it back together again. Great job!!!!!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

TOM AND LOVETA C.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Brad came and replaced the ice maker on our refrigerator. He was very prompt in scheduling the appointment and as I recall he was able to come either that or the very next day. Because I had been able to provide to him the model number of the refrigerator, he had the part on the truck and was able to make the repair on the spot. I scored the price at a B instead of an A, because it just seems like an expensive part or repair in regard to the whole price of a new refrigerator, but I'm sure it is standard pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you!

HARRIETT M.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: they came out within the hour to repair the washing machine. The Technician was professional, identified the problem, replaced the leaking water valve, gave me an Angie's list discount and was here less than an hour $153.00. The machine is working fine now and I appreciate their help! I will definitely use BA services again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Nikki G.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the refrigeration in our sub zero refrigerator; did a great job! Would recommend to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Broad Ripple Appliance
Thank you!

Ann G.
08/2015
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Washing machine (top loading) would not spin and drain. Checked Angie's list for appliance repair companies. Saw that Broadripple appliance was highly rated by Angies List members and that everybody was impressed with the technician, Brad. I called them and the woman that answered was very friendly and helpful! She gave me two available, three hour time spans, for an appointment the next day. She said Brad (yeah), would call when he was on his way, which he did. He already knew what was wrong with it, before he even entered the house. He press down on the lid and the washing machine started to spin and drain! He repaired the lid switch and gave the machine a check up. I used Jerry's appliance repair last time. The work was good, but more expensive. They charged $89.95 for the service call and labor was $69. Broadripple charged $59.95 for the service call and labor was $57 plus $10 Angie's list discount. I would definitely use this company again and recommend it to my friends!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106.95

Response from Broad Ripple Appliance
Thank you!

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing

FAQ

Broad Ripple Appliance is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Broad Ripple Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Broad Ripple Appliance does not offer free project estimates.
No, Broad Ripple Appliance does not offer eco-friendly accreditations.
Yes, Broad Ripple Appliance offers a 0% senior discount.
Yes, Broad Ripple Appliance offers emergency services.
Yes, Broad Ripple Appliance offers warranties.
Broad Ripple Appliance offers the following services: Large Appliance Sales & Repair.
LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM