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Broad Ripple Appliance

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

$10 off a qualified repairs for Angie's List members. Call us today for details! With 27 years of business, Broad Ripple Appliance services all major appliances. Visit our showroom featuring vintage & new parts, reconditioned appliances all with 60 day warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Large Appliance Sales & Repair.

Services we don't offer

LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 701-725 of 875 reviews

Jackson P.
08/2017
5.0
appliance repair
  + -1 more
Everything was great!
Description of Work: Refreidgerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Broad Ripple Appliance
Thank you for leaving us a wonderful review! We appreciate it!

sue K.
08/2017
5.0
appliance repair
  + -1 more
...
Description of Work: They fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Broad Ripple Appliance
Thank you! We appreciate that you liked our services and took the time to give us a review!

Brian J.
07/2017
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Fixed a water line on the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Broad Ripple Appliance
Thank you !

Salla W.
04/2017
5.0
appliance repair
  + -1 more
replaced freezer
Description of Work: freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

PAUL B.
02/2017
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Fixed door on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Caroline C.
01/2017
5.0
appliance repair
  + -1 more
They do quick and great work!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN S.
01/2017
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Deborah C W.
11/2016
5.0
appliance repair
  + -1 more
it went well.
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Broad Ripple Appliance
Thank you!

Richard C.
09/2016
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Diagnosed problem with stove electronic and was able to fix this the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Broad Ripple Appliance
Thank you!

Justin G.
09/2016
5.0
small appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

George H B.
07/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

SHIRLEY & DAVID D.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have used B.R. Appliance twice in the past few years for our clothes washing machine and dryer. They replaced a broken belt in one and installed a new timer in the other. Both machines have worked well ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Broad Ripple Appliance
Thank you!

Eric R.
06/2016
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Checked Samsung washer and provided options. More expensive to fix. Excellent service. I have used Broadripple Appliance several times and will turn to them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Broad Ripple Appliance
Thank you!

LydiA B.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Julie K.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Broad Ripple Appliance
Thank you!

Smitha M.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed washer. They did a good job. Brad explained things along the way.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Broad Ripple Appliance
Thank you!

PAUL G.
04/2016
5.0
appliance repair
  + -1 more
Excellent; as stated above.
Description of Work: Repaired an outdated built-in microwave. No microwave on the market would fit our custom cabinets, and the manufacturer's service line had told us they no longer made major repair items. Broad Ripple Appliance came out the day I called, diagnosed the problem, left to buy a part, came back and repaired the microwave - and put it back in the cabinet. They remedied what could have been a very costly problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Broad Ripple Appliance
Thank you!

JANICE D.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The washing machine at our rental house quit working. Broad Ripple Appliance sent someone out very quickly. He found the problem and let us know how much it would cost. We ended up buying a refurbished washing machine from them for a very reasonable price. The tenants LOVE the machine and still thank us for it every time we talk. I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Broad Ripple Appliance
Thank you!

Sue T.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: The company was punctual, very quick response. However, the repairman jumped to the conclusion that our microwave/convection oven was not worth repairing. We disagreed, took it to the shop, and it was repairable for 25% of a replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Response from Broad Ripple Appliance
Thank you for your review. We are sorry you had a disagreement with our technician but we are happy that your microwave was repairable in the end.

Richard G.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired our Kitchen Aid dishwasher by installing a new upper rack.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you!

JOANNE & DANIEL J.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Company came out the next day and completed the repair on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Broad Ripple Appliance
Thank you!

Cynthia J.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed an ice maker in my freezer. Brad is exceptional, professional, efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Broad Ripple Appliance
Thank you !

Helen H.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Representative named Beth seemed very concerned and wanted to help me. She was attentive and helpful. Explained clearly seemed knowledgeable.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Response from Broad Ripple Appliance
Thank you!

Jonna H.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I asked them to fix my Sub-Zero refrigerator door as it no longer sealed. I tried and failed to fix the door myself. He quickly assessed that I did not have a authentic Sub-Zero part and therefore that it would have never worked. In the meantime he checked out other issues he saw and completely cleaned the filters - both air and drains. He returned a couple of days later and installed the genuine gasket (I watched the tedious process and would never attempt that again). In addition he schooled me on Sub-Zero value and investment. My refrigerator is probably 13 years old and is happily humming - quieter than ever, door seals perfectly. Life is good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MICHAEL & JUDY M.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The technition thawed the refrigerator and replaced a part. I haved used them before for repairs and have always been satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Plumbing,
Appliance Refinishing

FAQ

Broad Ripple Appliance is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Broad Ripple Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Broad Ripple Appliance does not offer free project estimates.
No, Broad Ripple Appliance does not offer eco-friendly accreditations.
Yes, Broad Ripple Appliance offers a 0% senior discount.
Yes, Broad Ripple Appliance offers emergency services.
Yes, Broad Ripple Appliance offers warranties.
Broad Ripple Appliance offers the following services: Large Appliance Sales & Repair.
LAMPS AND VACUUM CLEANERS, CAMCORDERS, AUDIO, DVD EQUIPMENT IN THE HOME, HOUSE CALLS FOR REPAIRS ON TV'S, BIG SCREEN TV'S, PROJECTION TV'S, TV'S OF ALL SIZES, VCR'S, VIDEO GAMES, PLUMBING, HEATING, ELECTRICAL, CHIMNEYS. LOCKS. AIR CONDITIONING. SMALL APPLIANCES. GARAGE DOORS. HOT WATER HEATERS.

Contact information

2727 E 55th St 20363, Indianapolis, IN 46220


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM