Breedlove Dobbs Heating & AC

THEY SAID IT WAS OK AS IS AND CHARGED FOR CALL WHICH WAS NOT STATED AT TIME OF MAKING APPOINTMENT. THEY GAVE US A SHODDY ALTERNATIVE TO FIXING THE CHIMNEY COVER. WE HAD ANOTHER COMPANY OUT AND THEY DID THE WORK WANTED. ADVICE WAS NOT ACCEPTABLE

OTHER PEOPLE SAID IT COULD NOT BE DONE BUT HE DID IT. THEY ARE REASONABLY PRICED.

GREAT RESPONSE TIME, GREAT SERVICE. HIGHLY RECOMMEND THIS COMPANY. TECHNICIAN (BO) WAS VERY PROFESSIONAL AND HELPFUL IN EXPLAINING PROBLEMS. WILL CONTINUE TO CALL THEM FOR SERVICE.

THEY CAME OUT IN 20 MINUTES!!! ENTIRE UNIT WAS REPAIRED WITHIN TWO HOURS AND AT A GREAT PRICE. EFFICIENT WITH NO CLEAN-UP NEEDED, AND ALSO EDUCATED US ON THE AGE AND CONDITION OF THE AIR CONDITIONER.

VERY GOOD PRICE. HAD TO COME BACK AND FIX A PROBLEM, BUT WAS VERY GOOD ABOUT IT.

I HAD CALLED MORE THAN 4 OTHER A/C VENDORS WHO EITHER DID NOT RETURN MY CALL OR SAID THEY COULD FIT ME IN 2-3 DAYS FROM NOW. WITH 90 DEGREE WEATHER AND A CHILD AT HOME, I COULD NOT WAIT. KEN CARRIER STAFF ANSWERED THE PHONE AND SENT SOMEONE OUT WITHIN THE HOUR. I WAS VERY IMPRESSED WITH THEIR WORK AND PROFESSIONALISM. THEY FOUND 2 PROBLEMS WITH THE A/C AND DID A WONDERFUL JOB REPAIRING IT.

WONDERFUL PEOPLE. WHEN I HAVE TO REPLACE THIS AC I WILL LET THEM DO IT.

WAS PROMPT IN RESPONDING AND REASONABLE IN PRICE. KNOWLEDGEABLE AND VERY CUSTOMER SERVICE FOCUSED. EXCELLENT SERVICE!

ON APRIL 15, IT BROKE DOWN AND LEAKED WATER ALL OVER MY GARAGE. THEY FIXED AN EZ DRAIN TRAP THAT NEEDED TO BE REPLACED. ON A SECOND TRIP, THEY FOUND THAT RETURN VENTS IN THE HOUSE WERE NOT SET PROPERLY, AND THEY ADJUSTED THEM BECAUSE THE NOISE WAS TOO LOUD. THE THIRD TIME, THEY CAME TO ADD 1.5 POUNDS OF FREON TO THE COMPRESSOR. IN NOVEMBER, THEY CAME OUT 3 TIMES TO SEE WHAT WAS WRONG AND THEY REPLACED THE COMPRESSOR AT NO CHARGE, BECAUSE IT WAS MAKING SO SO MUCH NOISE. THEY ALSO CAME OUT TODAY AND REPLACED THE DEFROST CONTROL BOARD, BECAUSE MY ELECTRIC BILLS WERE DOUBLE AND TRIPLE WHAT THEY SHOULD HAVE BEEN FOR THE LAST TWO MONTHS (I CONFIRMED THIS WITH THE ELECTRIC COMPANY). NONE OF THEIR SERVICE CALLS WERE LOGGED ON THE UNITS OUTSIDE SERVICE RECORD. I WANT TO SEE IF THERE IS A WAY I CAN GET A NEW UNIT TO REPLACE THIS ONE SINCE ALL THIS HAS HAPPENED IN LESS THAN A YEAR.

HE IS VERY KIND, NICE AND PERSONABLE. HE IS VERY RESPONSIBLE AND I HAVE BEEN USING HIM FOR YEARS.

VERY EFFICIENT AND THOROUGH. KNOWS WHAT THEY ARE DOING!

MISSED FIRST APPINTMENT DATE - SOME CONFUSION INTERNALLY. BUT MADE NEXT APPOINTMENT ON TIME.

I LIKE USING SMALL COMPANIES THAT HAVE A SMALL WORKFORCE. I WAS VERY SATISFIED WITH WORK DONE.

CALLED THAT MORNING, WERE THERE THAT AFTERNOON. CHARGED US A SERVICE CALL ONLY (NO MATERIAL) BECAUSE THE JOB WAS SO QUICK AND EASY. HONORED ANGIE`S LIST DISCOUNT UP FRONT AND SHOWED DISCOUNT ON RECEIPT.

DID AN INCREDIBLE JOB. WOULD AND HAVE RECOMMENDED THEM TO OTHERS.

VERY NICE, BUT THEY FORGOT TO SCREW IN THE PANEL OVER THE FAN ON THE FURNACE.

I WOULD HIGHLY RECOMMEND KEN CARRIER. I RECEIVED FOUR (4) QUOTES FROM ANGIE''S LIST COMPANIES AND KEN WAS THE CHEAPEST. HE WAS ALSO THE MOST RESPONSIVE AND CERTAINLY THE MOST PROFESSIONAL. NO HARD SELL AND VERY KNOWLEDGEABLE THEY DID EXCELLENT WORK!!

VERY PROMPT, PROFESSIONAL, DID A GREAT JOB

THIS COMPANY PROVIDED OUTSTANDING SERVICE, REPAIRED AND/OR REPLACED MANY ITEMS THAT WERE INCORRECTLY INSTALLED BY ANOTHER SERVICE PROVIDER AND DID SO IN A TIMELY AND VERY PROFESSIONAL MANNER. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE WHO STILL VALUES A GOOD OLD-FASHIONED WORK ETHIC AS WELL AS A FAIR AND REASONABLE PRICE. I COULDNT BE HAPPIER!

PROMPT AND VERY NICE; CALLED AT 12:45 AND GOT THERE AT 1:30

I CALLED 6 PEOPLE BECAUSE I WANTED TO HAVE THEM COME AND FIX MY AIR CONDITIONING THAT DAY BECAUSE I HAD A PARTY THAT NIGHT. ALL OF THE OTHER COMPANIES TOLD ME THAT IF I WAS THEIR CLIENT, THEY COULD GET TO ME NOT UNTIL EARLY NEXT WEEK. THEY WERE ABLE TO GET TO ME THAT DAY AND THEY DID A GREAT JOB. THEY ALSO HAD A COUPON WHICH I WAS ABLE TO TAKE ADVANTAGE OF. THEY WERE GREAT!!!

I WAS SHOCKED. FURTHERMORE, JIM WAS COURTEOUS, WELL INFORMED, AND FASTIDIOUS IN HIS WORK. I WOULD RECOMMEND KEN CARRIER TO ANY OF MY FRIENDS AND FAMILY. IN FACT, I RECOMMENDED THEM TO MY WIFE''S BOSS AND HE WAS VERY IMPRESSED WITH THE SERVICE, COST, AND THEIR IMMEDIATE ATTENTION. THEY ARE THE SMALL GUYS WHO WILL GIVE YOU FABULOUS WORK AT A FAIR PRICE. USUALLY, WHEN I DEAL WITH HEATING & A/C FOLKS, I''M LEFT WITH A BAD TASTE IN MY MOUTH. JIM, FROM KEN CARRIER, DID NOT LEAVE ME FEELING LIKE A FOOL.

THEY FIXED THAT EVENING, CLEANED IT ALL UP, AND HAS EVEN TOLD THE GAS COMPANY WHAT THEY NEED TO DO TO MAKE THIS WORK. HE CAME OUT AGAIN AT 8, AND FOUND CIRSUIT BOARD WAS BROKEN. HE ALSO FOUND A CHEAPER PART FO US TO USE. I RECOMMEND HIM HIGHLY TO ANYBODY.

TECHNICIAN WAS VERY HELPFUL AND MADE SUGGESTIONS ON HOW TO LIMIT THE NOISES FROM OUR HEAT PUMP. WAS 2 HOURS LATE FOR APPOINTMENT HOWEVER.

THEY CLEANED THE HEATING UNIT BUT THEN THERE WAS A LOUD KNOCKING NOISE. THEY SENT ANOTHER SERVICE TECH BACK OUT TO FIX THE PROBLEM AND CHARGED FOR ANOTHER SERVICE CALL WHEN THIS HAPPENED AFTER THEY CLEANED IT.