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Bone Dry Roofing

Roofing, Gutters, Siding,

About us

Free Estimates & 24/7 Emergency Repair Services. With more than 30 years of roofing experience, Bone Dry Roofing, an Indianapolis-based business that has grown to one of the largest roofing contractors located in five states across the Midwest. We’ve grown by providing exceptional service and ensuring peace-of-mind to each customer. As your home solutions provider, Bone Dry provides residential and commercial roofing repairs, re-roofs, roof maintenance plans, insulation, gutter services, masonry and heating and cooling services. Bone Dry is an Owens Corning Roofing Platinum Preferred Contractor, recognized by the Better Business Bureau with a rating of A+, and has received Angie’s List Super Service Award Winner 18 years in a row! Call 877-BONE-DRY to schedule your free estimate or learn more today! Features: 24/7 Emergency Services, Free estimates, Insurance assistance, Financing options available.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Roof Repairs, Replacement, & Cleaning, Masonry, siding, painting, HVAC

Services we don't offer

remodeling, General Contractor Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.62,783 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
4%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 2551-2575 of 2783 reviews

kyle B.
05/2012
5.0
gutter repair, roofing
  + 0 more
Great Job!!!!!!
Description of Work: Thhis was the most profesional service that I have ever had done !!!From the clean up to the genral manger coming out to inspect to make sure things was done right . It is understandable why this company is rate number one IBJ that was release today.They where done with in 5 hours . Thanks guys great jobs Now I can't wait for them to do my gutters friday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Twana E.
04/2012
1.0
roofing
  + -1 more
See explanation.
Description of Work: I contacted Bone Dry for an estimate on my roof. The owner came out did an estimate and told me he would be back in a few weeks to complete the work. After 3 weeks, I called Bone Dry to get a date they could repair my roof. I took the day off work and a service worker called to tell me he was on his way to complete the work. Two hours later, I called to see if he was lost and the manager spoke to me like I was stupid and said the service man should never had called me at all. The manager told me that they could not repair my roof and that I need to call another roofing company. I was disappointted and very upset and asked to speak to the gentleman who came out with the estimate. That's when I was told that he was the owner and he would be calling me later to explain further. About 3 hours later the owner called and explained, however, no one fixed my roofing problem.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bone Dry Roofing
John Moore, a sales associate with Bone Dry Roofing, Inc (not the owner) originally visited the customer's home on August 11, 2011 to provide an estimate for a leaking metal chimney surrounding a flue pipe. She signed and faxed to Bone Dry Roofing her acceptance of the proposal on August 12, 2012. Bone Dry Roofing immediately processed the proposal, at this time it was determined that the metal chimney was no longer available for purchase as it was a discontinued product. At this time Grant Casteel, Bone Dry Roofing’s Repair department manager, contacted the customer and explained to her that this was not a repair Bone Dry was capable of producing and that the salesperson should have recommended a HVAC technician complete the repairs rather than a roofing company. The customer asked to speak with John Moore, her original Bone Dry sales person. John Moore then contacted and explained that he had made a mistake and apologized for mis-quoting the repair and that a HVAC company would be better suited to make the appropriate repairs. At this point, Bone Dry should have assisted with this process further and helped her locate a professional contractor that could make the necessary repairs. We regret the way this situation was handled. Since this time we have used this experience to further educate our team on properly diagnosing repairs and assisting our customers with alternative options when we are unable to provide the service ourselves.

Kathleen B.
04/2012
5.0
roofing
  + -1 more
See above paragraph.
Description of Work: We recently had a hail storm in our area. We had them come out and check out our roof. We were not sure that we had any damage from the storm. We ended up having our insurance adjuster come out first. This is how it worked out schedule wise. The adjuster didn't find any real damage to the roof. Bone dry was supposed to come a few days later, but due to rain they rescheduled. They came out today. I didn't mention that we had the adjuster look at the roof just to see what would happen. We also had one other person check it from some company that was just out trying to get business after the storm This company acted like there was a ton of damage and that we would probably need a new roof. The gentleman from Bone dry was on time for the appointment. He checked the roof and found no damage to the roof from the hail.He was saying about the same thing as our adjuster had already had said. I was thrilled to see an honest person in this industry. I will be sure to use them in the future when we need to replace our roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
04/2012
5.0
roofing
  + -1 more
Everything went well.
Description of Work: They did roofing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTINE FOX J.
03/2012
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

LORI J.
03/2012
5.0
roofing
  + -1 more
Great from start to finish
Description of Work: Bone dry repaired and water sealed a small hip roof on my home. The customer service (scheduling) folks were great and worked around my schedule. Sam the estimator came out and did a very detailed inspection of the problem areas including going inside the attic. The work was done about 2 weeks later while I was at work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Sara F.
02/2012
5.0
roofing
  + -1 more
very satisfied
Description of Work: Re-roofed my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Dennis M.
01/2012
5.0
roofing
  + -1 more
It went very well.
Description of Work: They came out for roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Saundra G.
11/2011
5.0
roofing
  + -1 more
n
Description of Work: We were concerned about a spot in our kitchen ceiling that appeared to be a water spot. Ben called to say he was running a little late, but only arrived about 15 minutes past the appointment time. He thoroughly inspected our entire roof, concentrating on the area above where the issue was. He advised us our roof was in very good condition and he found nothing wrong. He made suggestions of what the problem could possibly be, but it wasn't a roofing problem. We really appreciated his honesty, which is very rare with most repair companies. We definitely will use this company for any future problems.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa McKinney T.
10/2011
5.0
roofing
  + -1 more
See above....
Description of Work: Septic vents in roof repaired I called them to look at my roof due to a water spot I discovered on the ceiling. They quickly determined it was the septic vent and advised that the plumber had installed both vents wrong. They provided me with pictures to support their finding, explained the proposed soultion and quoted the job on the spot. I was extremely pleased with the entire process and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mike B.
08/2011
1.0
roofing
  + -1 more
I will not use this company again.
Description of Work: They gave estimate on a roof leak. Met with myself and with insurance adjuster and gave an estimate. I called to have the work done and was told I would be contacted. I never was and, infact called them two more times but never received a call to schedule the work. I selected another contractor.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from Bone Dry Roofing
Our sincere apologies for the work not completed; however, we do not have a record of a signed proposal for the estimate we provided on April, 21 2011. The Bone Dry representative, you met with, is no longer with the company. If you provided him a copy of the signed proposal we have no excuse for the ball being dropped. We sincerely apologies if a phone call was not returned and will work diligently to improve our customer service responsiveness moving forward. Thank you for your feedback.

MARIA K.
07/2011
5.0
roofing
  + -1 more
see above
Description of Work: What a fantastic experience! Kudos to Greg Witcher who did such a professional job. I called the company because I noticed a leak type of stain in my two storey high entry ceiling. I called on Tuesday and I was able to schedule an appointment for Friday at 5:30. On Thursday they called me to see if I could move the appointment for 3:00 which I agreed. Greg was punctual and he even called on his way to the house to make sure I was available. He first tried to get to check on the leak from the one of the attics, then from the other with no luck. After that he climbed the roof (the tallest part of the roof) and took photographs of the area. All this in hot and humid weather! He then showed me the photograps he took of the roof and explained to me that there were no problems with the roof, that the stain was due to ice that stayed too long on the roof this past winter. He assured me that there was no need for repairs. He worked for over an hour and when I asked how much I owe he said "nothing". This company does not charge for assessing the problem!!! We discussed that if next winter I see that there is ice accumulation I could give them a call because they do remove ice. I definetely will give them a call. Thanks again Greg!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANA T.
05/2011
3.0
roofing
  + -1 more
Not very good.
Description of Work: They were doing a repair but neglected to tell me that the chimney was cracked and could still leak.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,800

cheryl E.
05/2011
5.0
roofing
  + -1 more
Great
Description of Work: Evaluated roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MIKE G.
09/2010
5.0
roofing
  + -1 more
unknown
Description of Work: Did a great job, and in 1 day! It was a complete roof replacement including a section of cooper roof, and some replaced siding. I was very happy with the clean up as well. I can see why these guys are so highly rated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

heather B.
07/2010
1.0
roofing
  + -1 more
Not good. See above.
Description of Work: I requested a "free estimate" from the companies website. And when I told them I was in the process of buying the home and would be closing soon and I was trying to get estimates so I could move quickly on the fix up of the siding/roofing as soon as I closed. I was informed that I would have to pay a 75 dollar service fee for them taking a look at it. I told them I did not want to argue with them but no where on their website did it say I had to be living in the home for there to be a "free estimate". The person on the other end then just kept saying Thank you, thank you, thank you until I ended up hanging up the phone in disgust. I will not work with this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bone Dry Roofing
I apologize for the misunderstanding regarding the free estimate. We do offer free estimates for homeowners. The only stipulation is that the customer does need to own the home. If not, we do charge an inspection fee of $75.00 just like a home inspector, HVAC tech, etc. However, we do not have a proplem giving estimates for the seller of the property because the seller is the person who can allow us to work on thr property. Since your report with Angie's List we have been attempting to make things more clear for you the customer. We value you and Angie's List. If you are willing to still meet with us I would be happy to give you an estimate for free as long as I have the seller's permission to get onto his property. Please contact me directly at 317-714-2965. I apologize again and I do hope that we can make things right with you so we do not have such a negative report on Angie's List. Cody Hergott, Regional Manager.

Meg B.
06/2010
5.0
roofing
  + -1 more
Very nice and professional
Description of Work: Roofing estimate

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy W.
02/2010
5.0
roofing
  + -1 more
Well.
Description of Work: Roof replacement, proper installation of roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

DAN S.
10/2009
4.0
roofing
  + -1 more
They did a good job.
Description of Work: They repaired my roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

ALENDA C.
10/2009
5.0
roofing
  + -1 more
Overall good experience.
Description of Work: Bone Dry came out and determined that our roof needed to be replaced. Our insurance company determined that our roof could be repaired. John T. apologized for the gentleman that told us that the roof required total replacement and gave us a $100 discount towards the repairs. The gentleman who gave us the replacement estimate is no longer with the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

BARBARA S.
09/2009
5.0
roofing
  + -1 more
It was wonderful.
Description of Work: They installed a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Dwayne G.
08/2009
5.0
roofing
  + -1 more
N/A
Description of Work: Bone Dry was one of 4 bidders on my project. There were very responsive and competitive with their quote. I chose another contractor, but I appreciate their effort in providing a quote.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSILYN N.
05/2009
4.0
roofing
  + -1 more
fine
Description of Work: replaced roof & vents

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

03/2009
5.0
siding
  + -1 more
Great.
Description of Work: Siding on two sides of our house was blown off during a wind storm. Bone Dry came out the next day and gave an estimate for replacing the siding and some roof shingles. All the work was completed within one week. The men who came out and did the estimate and work were very professional, punctual, and friendly. They explained all the work they did. There was no wasted time and they got to work immediately, did the job, cleaned up and moved on. The work is top quality. My husband has been in the insurance claims business for 15 years and was impressed with Bone Dry's responsiveness and high quality work. He's seen a lot of shoddy work over the years; Bone Dry's work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DEE S.
01/2009
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Contact information

7735 Winton Dr, Indianapolis, IN 46268

http://www.bonedry.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Chimney Repair,
Skylights,
Insulation,
Masonry,
Windows,
Roof Cleaning,
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking

FAQ

Bone Dry Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bone Dry Roofing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Bone Dry Roofing offers free project estimates.
No, Bone Dry Roofing does not offer eco-friendly accreditations.
No, Bone Dry Roofing does not offer a senior discount.
Yes, Bone Dry Roofing offers emergency services.
Yes, Bone Dry Roofing offers warranties.
Bone Dry Roofing offers the following services: Residential & Commercial Roof Repairs, Replacement, & Cleaning, Masonry, siding, painting, HVAC
remodeling, General Contractor Services

Contact information

7735 Winton Dr, Indianapolis, IN 46268

http://www.bonedry.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed