Bone Dry Roofing

Have used Bone Dry for years. They have completed several projects for me included a complicated project this past Spring. They are always professional, friendly and easy to work with. I highly recommend them.

My experience with the Nashville branch was terrible. The crew left a mess at my house, broke part of my deck, damaged my yard with two large trucks, and had bad customer service. The employees who came to my home were argumentative and condescending.

Very pleased with the work done on the roof. On time. Will use company again for other jobs that would be needed

Was very pleased with the service provided. Workers were on time and courteous. Did a good job. Will used there services if needed again

Bone Dry was one of three companies we had give us a quote for our roof that was showing some rot around the edges. We picked them due to their good reputation, good job of inspecting & showing us even more reasons for the replacement & the fact that Bone Dry does the shingling of the homes for Boone County Habitat for Humanity. They day of the install the supervisor arrived and did a walk around to assure us how plants & windows would be protected. As the crew arrived they placed tarps & sheeting over windows, AC & plants. The crew was like a well oiled machine: removing the old shingles, then the decking. Next the new sheeting was placed, the membrane placed, then shingles and finally the ridge cap. The clean up fast and carefully done. No scrap too small was missed! They swept twice for nails! They arrived at 7 am & left at 4:30! Fast, careful & efficient. We were kept informed by the supervisor at every step with photos. He also did an end of job walk around. Fantastic job by all parties!

They did an amazing job from start to finish! They were all very professional and never pushy.

Bone Dry staff inspected the work that we intended to have done and indicated how they would be able to accomplish all of it. They provided an estimate within one day and accommodated our scheduling needs. Work was accomplished on schedule and to our satisfaction. Work crews each exhibited knowledge and skills necessary to complete a quality result without interference from me. We are well satisfied with the workmanship and comportment of all staff.

We used Bone Dry for an exterior project. Bone Dry came out quick for a quote. They communicated well and showed up on time. Bone Dry finished the work quickly AND the project manager stayed on site the entire time. They worked hard, cleaned up quickly, and it looks great!

We solicited quotes from six vendors and selected Bone Dry Roofing. Their quote package was very detailed, including a precise listing and brochures for all products to be used and descriptions of what to expect during the installation, and they are certified as one of Owens-Corning’s Platinum Preferred Contractors (as were two other contractors who bid on the project), which qualifies the homeowner for a much longer full no cost materials and labor warranty coverage than a non-certified vendor installing the same products. Their pricing was good, they require no money until the job is finished, and they offered a variety of easy financing options, including 12 months at zero interest. A manager did a last-step roof inspection 2 days before the job, and a walk-through video inspection after the job, which he sent me for my records. I was consulted immediately about any additional decking replacements needed to ensure a solid sub-surface. The large crew were friendly and polite, carefully relocated our patio furniture out of harm's way, spread huge industrial tarps and sheets of plywood all around the house to protect landscaping and property, and used a trailer with large inflatable wheels to carry away old materials rather than a metal dumpster that can damage concrete. The resulting roof replacement was installed with perfectly straight ridge and valley lines, our gutter guards were carefully lifted up and replaced to complete the gutter line installation, and the project manager walked the roof afterward to tighten down a few gutter guards that were missing screws. Post-installation clean-up was immaculate. Bottom line: A superb and easy hi-tech re-roofing experience exhibiting top craftsmanship with high attention to detail for a competitive price.

Responded very quickly, and were professional, friendly and worked with my schedule. The technician that did the roof repair was, pleasant, efficient and cleaned up everything after. I will continue to use Bone Dry for future work.

Very professional and fast. Supervisor came the next day to check the project.

We have used Bone Dry Roofing for over 20 years. They have quality employees, professional and prompt communication, great workmanship and good follow-up. Highly recommend.

Satisfied with the masonary work but not the supervisor, who sat in his truck 95 percent of the time. All the dust from them cutting out bricks in the chimney came in my house. Supervisor just said he didnt know why that was happening and they continued cutting brick. Took 5 of us the following day to clean the house to include walls, furniture, etc. Bone Dry did give me a stipend for our time in cleaning, however....

We were able to reset the schedule to fit a sudden change in personal plans. During the work - siding replaced - the team protected landscaping, kept the debris to a minimum and cleaned it up each day. Woodpecker damage was given special attention, undersiding wall board replaced, insulation replaced as needed. Photos were sent several times a day to show work-in-progress.

We recently had our roof replaced by Bone Dry Roofing. The entire process, working with John Borwoy our sales rep with Bone Dry, homeowners insurance and choosing new roofing shingles was a smooth process. John helped us throughout the entire process and kept us informed with each step. As issues came up, there was great communication with John to solve each situation. The workers who removed the old shingles and installed the new ones were simply the best. The foreman of the crew, Gerardo, was the best. He kept us informed when a problem arose with the decking and let us know how it was being resolved. He did keep in touch with us throughout the whole job. Cleanup was very thorough. We would recommend Bone Dry Roofing to anyone!

They were very punctual. They had to meet the deadline because of the insurance company who will pay. They were very diligent with they work. The roof looks good

They did a great job, were very efficient, cleaned up their mess and were gone all in one day. I would highly recommend them and I would hire them again.

We consider ourselves to be pretty particular, and we were very pleased with Bone Dry. Several different crews were at our house to do different parts of the job. All of the Bone Dry employees we interacted with were courteous and professional. They took photos while they were working and sent us these to keep us updated on their progress. They clearly communicated with us regarding schedule changes due to weather. They went above and beyond to make sure we were happy with the finished job.

We are stratified. They were great. They came back and fix it it there is still a damage.

Bone Dry came out to quote a couple minor repairs and Matthew gave me an honest impression of what was needed and they were able to make the repair very timely. I greatly appreciated them and would gladly give them further business when the time comes.

Did a great job. Their management are decent people.

They are great. Came on time and finished on time too. Very professional and cleaned up after themselves.

Easy peasy! Everything went perfectly from first phone call to estimation visit to actually doing the work. Everyone was super helpful (I think they might have thought we were related they were so nice!) And professional--and trustworthy--and committed to getting the job done in an excellent manner..

In continuation to my previous review I want to add that due to my negative review the service provided rectified the gutter leak to my satisfaction. For prospective customers my advise is that this company does quality of work but needs more commitment and responsiveness to after sales customers concerns and service warranty claims.

Before the job was sold the sales team headed by Mike Hawkins were very professional, courteous but right after the signed contact job was delayed due to their internal department mixup. I was not communicated of any delay and had to call numerous people to get the response. During the whole process they worked with my insurance company and finished the work on time and the roof looked great. Right after job was completed I noticed my porch gutter leaking at the joint. It was a new leak which I thought would be the result of shingles being thrown while install. After sending video of the leak to the sales, install and customer service I didn’t get any response then finally I complained to their General Manger Grant and he came to inspect the leaking gutter and said the age of the gutter may be the cause of the leak but he will get it caulked. It has been more than a week, email and text message to their General Manager Grant has still not fixed the leaking gutter. Roof replacement was a good job but if there is any problem later on with their work I will not depend on their warranty commitment. I will not recommend them to others for their after sales service commitment.