Bone Dry Roofing

They did an excellent job. The guy came out and looked at the roof and found the leak. He fixed it and then stayed an hour and a half to make sure there were no other issues with the roof. I would definitely hire them again and I would recommend them.

It took a while to get the estimate, probably because it was a small job. But estimator inspected all of roof & put a plastic cover over area to prevent leaks. Took another week to be repaired, and that went fine.

This was an excellent experience. Mike H. was our visiting specialist. He was honest, thorough, extremely polite and kind. He said our roof looked good, so right now we are OK. We will definitely call Bone Dry when work is needed. Mike H. is obviously a person who likes his job and his company.

It was great. Love my new skylights. I was impressed with their estimate where I was able to see a video from a Go Pro camera. The team spent a full day on the project and provided picture updates via text throughout the afternoon.

They did a good job. There were some error in installation, however, they quickly came back and fixed it. They did a great job.

Went well, so far issue is resolved. However, no warranty was given and we were warned this type of repair is not warranted. There recommendation is always to replace the windows. but we opted to recall at least at this time because replacement is about $1700 per window!

It went great, They came and gave a free inspection and written estimate. Matt showed me pictures of the issues and explained how they would repair the flashing. Scheduling was easy and communication was excellent. I got a text with Eddie's picture prior to arriving. They competed the work in a day and sent me pictures of the work during and after they had finished. The price was reasonable given difficulty of the job and they gave me a 5% discount for being an AL member. Overall we are very satisfied.

No complaints. The repair person found some additional damage and fixed it while he was here at no additional charge.

They were very professional and gave me a complete list of the suggested repairs with the quote. Very reasonable pricing and good work. Cleaned up area well after the work was complete.

I have worked with Bone Dry a few times and not had the greatest experience with the last service which was not roofing related. I thought I'd try again, and this was a totally different story. The estimator was prompt and helpful and the day of the project Carlos was on-time, removed the old roofing and all the pieces as if it had never been there, replaced some damaged wood, and re-shingled all while sending text photo updates. He did a fantastic job, everything was just as discussed, and in just the amount of time that was projected. I really appreciated that even though this was a tiny project by their standards that it seemed to get full attention.

It went great. Cody, Matt, were on time for their appointments. They came out twice to inspect and determine what exactly was causing the leak problem and explained clearly the process to repair. They were very professional, thorough, and friendly. The work crew kept the area clean and the leak was fixed

It was excellent. They showed me their progress throughout on my iPhone. Two men came out and gave me their card saying to let them know if there were any problems. It turned out beautifully. The whole experience was excellent from start to finish.

Great! Maintenance done in 2018 July, Aug, and Sept. Excellent communications to me as a customer, from the first estimate, to the supervisory attendance on the job, to the customer service calls and follow up, to the honesty of the crews, even up to the Vice President Tim Jones that called me to personally apologize when things went wrong. This is the first construction company in 50 years that called me after a job and asked if I would like to have a Supervisor come out and do a final walk through of the work. I was astounded by their thoroughness and attitude to do the work right, even if it meant they would do it a second time at no additional cost to me. If you want a company that will work to get the job done right at a fair price with honesty, integrity, and professionalism, then call Bone Dry Interiors & Exteriors. Main contacts on my jobs. Steve Connor, Tom Cook, John Moore, Edrick-Exterior Painting, “Chad” Kenneth Chadwick, Mitch, Tina & Marvin – Interior drywall & painting artists.

Not good. Free estimates? The lady on the phone told me it would cost over $100 just to get someone out to give an estimate, then the repair would be additional. So no, they don't do "free estimates." That's clearly false advertising.

Excellent. They did a very nice job. They cleaned up after the work. They came when they said they were going to come. They also asked if we had some paint left over to try to match the house which they used so it really came out well. I would use them again.

All work completed quickly and very well! I would use their services again.

They did and excellent job. Completed a large roof in 1 day

Started off excellent with an agent doing very through inspection, checking everything and very nice. The price also was excellent until we found out that it was a wrong estimate. We tried to get the correct one but at the end we never got it and we had to pick a contractor and start the project. If the communication was smooth enough and got the estimate quick enough, we would have hired them.

They did an amazing job. Very professional. Were in and out of here very quickly. Meticulous cleanup. Only one issue with the flashing was too aggressive where the roofline met the wall. When questioned they said that was the way it should be but we pushed back and they changed it. When they changed it they used a grout color that didn't match and we pushed back again and they fixed it. Just wish they would have done it right the first time. Other than that they were great. I had heard they were the gold standard in roofing so I held them to it and they rose to the occasion.

They were great! Helped us with a tree branch that we couldn't reach that would have caused us some abrasion. They did the whole thing in a day. Very professional, prompt. Have great confidence that they did a quality job because that's who they are.

They are excellent, they showed us pictures before and after work, they are prompt, professional and very nice. Were happy with the service that they did.

The crew did excellent work. We are very happy with how our roof looks and they got everything done and cleaned up in one day. Every step of the process was super professional from their initial visit to my property to working with the insurance company to the final product.

Today is June 14, 2019. The rep on the phone advised that the next available appointment to provide a quote was over three weeks out, after July 4th. And that to do the work would be another six weeks after that. That seems like a very long time and very poor responsiveness. There are other companies that are much quicker and more friendly. I would urge people to call other organizations.

I want to say that the whole experience in working with Bone Dry (Fort Wayne, IN) was amazing from start to finish. In getting quotes from multiple sources - not one offered the thorough explanation of the process and took the time to genuinely connect around my needs like they did. Keaton did an amazing job - and worked to answer any questions I had. Dareck & crew completed the project in one day and my new roof is fantastic. The level of customer service throughout the entire process was amazing. Job well done guys - highly recommend them!

We needed roof and gutters replaced due to hail damage. This company hires foreign workers and the workers sent to do the work did not understand English and I could not understand them. They installed banged up and dented downspouts which looked like they were used or scrap material. When we had another company come later to put new gutters and downspouts on house, they said the downspouts installed by Bone Dry looked as if they had been put on by beginners or inexperienced workers because they were put on backwards.