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BAPTIST HEATING & AIR INC

Heating and Air Conditioning, Appliance Repair, Solar Panels,

About us

Our Normal Trip charge is $60 with a $14 diagnostic. We have 24/7/365 emergency service. We are an American company helping people to be comfortable. We are a Christian company that believes honesty, integrity, ingenuity, and craftsmanship should be part of our work ethic and we endeavor to do so.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

We offer Free Second Opinions & 24 Hr. Emergency Service.Air Conditioning, Heat Pumps, Furnaces, Service, Repair, Sales, New Systems, Commercial, Residential, All Makes & Models & Brands, inc., Trane, Carrier, Goodman, Payne, Bryant, Weatherking, American Standard, Ameristar, Concord, Rheem, Lennox, Armstrong, Magic Chef, Gaurdian, York, Heil, Ducane, Weatherking, Air Ease, Coleman, Intertherm, Miller, WaterFurnace, Climatemaster, Tempstar, Maytag, ICP, Amana, Nordyne, Whirlpool, and Kenmore.

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.872 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
1%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-72 of 72 reviews

Gregory S.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alejandro B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ...................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMIE D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
Thank you [Member Name Removed]!

Rebecca T.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,500

Response from BAPTIST HEATING & AIR INC
Thank you [Member Name Removed] for your review!!

Gary H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Good work, very kind, professional
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
[Member Name Removed] thank you so much for your kind review!

Janet S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a home warranty & they called the company on my behalf for a/c issues I had
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
Thank you so much [Member Name Removed] for your review!

Richard R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased
Description of Work: Check air cond unit. add coolant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from BAPTIST HEATING & AIR INC
Thank you so much [Member Name Removed] for taking the time to give us a review!

Elissa H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from BAPTIST HEATING & AIR INC
Thank you [Member Name Removed]!!

Eunice H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
Thank you so much for taking the time to give us a review Eunice!

Tyler K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace installed. They were chosen by our home warranty company and so far we have no complaints!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from BAPTIST HEATING & AIR INC
Thank you [Member name removed]! Call us if you have any questions or need anything!

Aryn S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Response from BAPTIST HEATING & AIR INC
Thank you so much [removed member name]!!!

Candace S.
06/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a home warranty service. They even told us on the phone they don't make any money of these calls so they send out their most inexperienced rep.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$50

Response from BAPTIST HEATING & AIR INC
I do apologize for your experience with the home warranty company, and the misinformation you have received. All of our service techs have 6+ experience with Baptist Heating & Air, Inc. I hope you were able to get everything resolved.

Kate S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned flue, replaced board and one other item. Home warranty wirk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from BAPTIST HEATING & AIR INC
Thank you so much for your review Member!

Amy S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
Thank you [member name removed]!

JOSEPH K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had Baptist Heating and Air come out to give me an estimate for a new AC unit. The owner of Baptist Heating and Air was the one doing the estimate. He determined the blower motor was bad and I had the blower motor and thermostat changed instead of replacing the AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BAPTIST HEATING & AIR INC
Thank you for taking the time to give your review of our service.

Teresa S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed high efficiency air conditioner! Very complicated, but they stayed with it until it was completed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from BAPTIST HEATING & AIR INC
Thank you for your review.

Ruth L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called these folks to give me a second opinion/quote on replacing my heat pump. Another vendor told me it needed to be replaced immediately. Baptist told me it didn't need to be replaced AT ALL!! They saved me thousands of dollars! I had them give me a quote and it was $1300 less than the other vendor for a more efficient heat pump!! When I do need a new unit -- these are the people I will call!!!!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BAPTIST HEATING & AIR INC
Thank you for the wonderful review. We are happy to know if you need answers about your heating or cooling we are the company you will call.

Clark S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT!!!!
Description of Work: Lets start out by saying I had one company out that advised I talk to their sales team about getting a new furnace out before they would try to fix it. That company told me I would spend about 3-4000. just fixing my current furnace then suggested we buy a $12,000. 97% High Efficiency furnace. I immidiately asked a friend if that sounded right and he referred me to Baptist Heating & Air. This was a great experience!!!! The technician came out within 3 hours of my call as I told him that we were without a furnace for 2 days. He found the cause of the problem and fixed it promptly. I believe the $327 compared to the $12,000 that Service Masters was trying to get me to spend was a breath of fresh air. Thank you Baptist Heating and Air for not trying to pull a fast one and rip off the consumer. I will definatly use again for all my heating and air conditioning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

v S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Rob did a great job of describing our options, explaining the process and discussing equipment options with me. His crew is great, especially Marvin, the sheet metal guy. Of the four other vendors we talked to, these guys were so much better.
Description of Work: Replaced HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from BAPTIST HEATING & AIR INC
Thank you [Member name]!!!!!!

Ted E.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have been sticking with them for a while. It is really hard to find the size for our furnace filters, so they order for us a lot and bring it with them. He goes out of his way. The cost depends on what they are doing. They are extremely honest. They usually make it a point to fit us in if we needed to be squeezed in for something that is urgent. They say they charge you extra if it is on a weekend, but they don't always do that. They are really reasonable and they are really nice about it. They are really nice honest guys. I really trust them. I don't think they are going to take advantage of me or anything like that.
Description of Work: Baptist Heating & Air comes out anytime we need them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ted E.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
My husband called Baptist(we've used them before) and asked for someone to come check out our A/C because it had been acting up and the weather was incredibly hot. Rob came out within the hour and took care of it. We keep using them because they're great! The price is great, the service is great, and those guys are so honest and easy to work with. HIGHLY recommend them!!!
Description of Work: cleaned and serviced A/C, topped off freon, and replaced filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ted E.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
He arrived at the house and installed a condensate pump for my A/C allowing me to remove many feet of drain pipe that was there when I bought the house and was always getting plugged up. He installed the pump and hooked into the drain system to pump the condensation outside. He also checked and cleaned the furnace as well. We asked him if he could look at the humidifier while he was there. He said the pad needed to be replaced since it had become hard from mineral deposits. He left to go get a new one. Our humidifier was pretty old and they didn't have any new ones in stock, but he was able to find a used one which still in good shape and he gave us a discount on it. During the install of the condensate pump, one of the drain caps broke on one of my pipes. He made a temporary fix, since it was late in the day and snowing heavily, until he could come back to fix it. He came back within a few days, after the snow cleared, and fixed the pipes. We didn't pay until he came back and fixed the pipes. The technician was very friendly and helpful and willing to answer all of your questions.
Description of Work: Baptist put in a condensate pump for my A/C and checked and cleaned my furnace. They also changed the pad on my furnace humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224
    • 1
    • 2
    • 3(current)

Contact information

5236 S Concord St, Indianapolis, IN 46217

www.baptistheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Solar Panels,
Water Filtration and Softening,
Water Heaters,
Appliance Repair - Small,
Insulation

FAQ

BAPTIST HEATING & AIR INC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

BAPTIST HEATING & AIR INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, BAPTIST HEATING & AIR INC does not offer free project estimates.
Yes, BAPTIST HEATING & AIR INC offers eco-friendly accreditations.
No, BAPTIST HEATING & AIR INC does not offer a senior discount.
Yes, BAPTIST HEATING & AIR INC offers emergency services.
Yes, BAPTIST HEATING & AIR INC offers warranties.
BAPTIST HEATING & AIR INC offers the following services: We offer Free Second Opinions & 24 Hr. Emergency Service.Air Conditioning, Heat Pumps, Furnaces, Service, Repair, Sales, New Systems, Commercial, Residential, All Makes & Models & Brands, inc., Trane, Carrier, Goodman, Payne, Bryant, Weatherking, American Standard, Ameristar, Concord, Rheem, Lennox, Armstrong, Magic Chef, Gaurdian, York, Heil, Ducane, Weatherking, Air Ease, Coleman, Intertherm, Miller, WaterFurnace, Climatemaster, Tempstar, Maytag, ICP, Amana, Nordyne, Whirlpool, and Kenmore.
ask for details

Contact information

5236 S Concord St, Indianapolis, IN 46217

www.baptistheatingandair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day