Automotive Service Group

We use ASG for all of our car care needs. They are always fairly priced, friendly, able to explain the problem to both myself and my husband by showing us the part/issue. They did away with weekend hours which makes it a bit less convienent, but we will continue to use them.

Very accommodating in working with my schedule. Have had them work on both my wife's and my car for scheduled maintenance in the past. They take time to explain what they found (good or bad); I feel I can trust them. Very personable and professional.

They completely reliable. They go over and above to do a good job. Job very well done. They offer advice to keep you out of trouble. I just can't imagine a car mechanics group going this far for a client that's only been with them twice. It's not like I was anybody special. They treated me like a family member with care. Everybody stayed late to take care of the 4 wheel drives. They are absolutely incredible.

I am definitely taking my car back to these guys! The price was very reasonable and the service was great -- these guys are one of the most honest mechanics I've worked with. The guys were able to quickly and correctly identify that only the rotors need to be resurfaced, and that the brakes did not need to be replaced. They called with updates when they said they would and were flexible with my schedule.

THEY WERE VERY HELPFUL, AND THEY TREATED ME VERY WELL. THEY EXPLAINED WHAT NEEDED TO BE DONE IN A WAY THAT WAS UNDERSTANDABLE, AND THEY NOTICED SOMETHING THAT NEEDED TO BE FIXED. THEY WERE VERY HONEST, AND THEY DIDN'T FIX THINGS WITHOUT ME KNOWING. EVERYTHING WAS TOP NOTCH.

THE CONTACT WAS PLEASANT BUT WE DID NOT DO BUSINESS WITH THIS COMPANY.

THEY HAVE DONE OTHER WORK FOR ME SEVERAL TIMES. I TAKE MY CAR THERE FOR ITS REGULAR MAINTENANCE. THEY HAVE ALWAYS DONE A GREAT JOB.

FRIENDLY. OFFERED A FREE DRIVING SERVICE HOME. REPAIRS TOOK A LITTLE LONGER THAN I EXPECTED. I TOOK THE CAR IN AT 9:30 A.M. AND THEY DIDN'T GET TO IT UNTIL THE NEXT MORNING, BUT THEN AGAIN I DON'T KNOW WHAT A TYPICAL WAIT TIME IS FOR THIS COMPANY. WAS UNDER IMPRESSION THAT THEY HAD A LOT OF REPAIRS TO DO THOSE TWO DAYS. I AM PLEASED WITH THEIR SERVICES AND HAVE USED A.S.G. BEFORE. THEY STAND BY THEIR WORK AND ARE RELIABLE.

THE EXPERIENCE WAS GOOD. THE WORK WAS DONE ON TIME AND AT THE PRICE QUOTED. I WOULD RECOMMEND THEIR SERVICE.

NICE GUYS. I E-MAILED THEM FIRST TO ASK FOR A GENERAL EST. DOUG, THE SVC. MGR., GOT RIGHT BACK TO ME WITH A QUOTE. I WAS ABLE TO GET ON THE SCHEDULE. THE LOCATION IS A BIT OFF THE BEATEN PATH. THEY DID NOT TRY THE ''UP-SELL'' AT ALL. THEY DID WHAT I ASKED, ON TIME AND IN BUDGET. I WILL USE THEM AGAIN.

TOTAL PROFESSIONALISM. GREAT CUSTOMER SERVICE, QUICK TO SERVICE AND RETURN CAR.

OUR CAR WAS TOWED TO THE SHOP AS IT WOULDN'T START, ALTHOUGH IT DID START FOR THE TOW EMPLOYEE. WE DIDN'T HEAR WHAT WAS WRONG FOR A DAY AND A HALF, BUT THE DIAGNOSIS AND REPAIRS SEEM TO HAVE FIXED THE PROBLEMS. IT TOOK A COUPLE DAYS TO GET THE PARTS, THUS THEY HAD THE CAR FOR FOUR DAYS. SERVICE PEOPLE ARE FRIENDLY AND INFORMATIVE. PRICE WAS VERY REASONABLE.

I HAVE BEEN VERY IMPRESSED WITH THE PROFESSIONALISM OF THIS AUTO GARAGE. I HAVE GONE TWICE FOR OIL CHANGES AS A METHOD OF GETTING TO KNOW THEM. THEIR GARAGE IS CLEAN AND ORDERLY. FROM THE WAITING ROOM, YOU CAN OBSERVE THE WORK GOING ON IN THE GARAGE THROUGH TWO BIG PICTURE WINDOWS. AN INTERNET CONNECTED COMPUTER IS AVAILABLE FOR USE AS IS A TV. THE SERVICE MANAGERS ARE PLEASANT AND HELPFUL. AFTER MY FIRST OIL CHANGE, I RECEIVED A KIND FOLLOW-UP LETTER WHICH INCLUDED A COUPON FOR A FREE SUBSEQUENT OIL CHANGE.

ASG ALWAYS DOES GREAT WORK, AND THEIR PEOPLE ARE FRIENDLY. THEY'VE HAD NO DIFFICULTIES PERFORMING ROUTINE MAINTENANCE AND REPAIRS ON MY TWO FOREIGN CARS. ON ONE ISOLATED OCCASION, THEY DIDN'T HAVE MY CAR READY IN TIME, BUT THEY HANDLED THE SITUATION PROFESSIONALLY.

THEY ARE VERY GOOD. ANOTHER PLACE SAID MY BRAKE PADS WERE GETTING BAD, BUT ASG AUTO SAID THEY HAD 50% LIFE LEFT. THEY DID NOT TAKE ADVANTAGE.

WE WERE REALLY HAPPY. THERE WAS A SMALL ADJUSTMENT THAT NEEDED TO BE MADE, AT NO EXTRA CHARGE. MADE SURE WE HAD OUR CAR BEFORE THE WEEKEND. DID OFFER ANGIE'S LIST DISCOUNT.

THEY HAVE A GREAT ATTITUDE AND THE OWNER IS VERY CUSTOMER-FOCUSED AND DEALING WITH THEM IS A PLEASURE.

WE'VE HAD TWO EXPERIENCES. THE FIRST WAS A DIAGNOSTIC THAT CALLED FOR TRANSMISSION REPLACEMENT, ETC, WHICH EXCEEDED THE CAR'S VALUE, SO WE DECLINED THE REPAIR AND PAID ONLY FOR THE DIAGNOSTIC, WHICH WAS $97. I THOUGHT THAT WAS A BIT PRICEY. THE SECOND TIME, THEY SAID WE SIMPLY NEEDED NEW TIRES, ADVISED US TO GET THEM ELSEWHERE TO SAVE MONEY, AND CHARGED US NOTHING. THEY GOT US IN RIGHT AWAY BOTH TIMES, BUT MIGHT HAVE BEEN MORE PROACTIVE IN CALLING US WITH ESTIMATE INFORMATION ON BOTH OCCASIONS. THEY'RE THE MOST PROFESSIONAL AUTO MECHANICS I'VE EVER SEEN, VERY COURTEOUS, AND GREAT COMMUNICATORS. IF THAT'S WHAT YOU LIKE, THEY'RE FOR YOU. WE'RE STICKING WITH THEM.

THEY TOLD US THE BRAKES WERE OKAY. THEY ARE NICE PEOPLE TO WORK WITH, AND THEY HAVE VERY CONVENIENT HOURS.

VERY PROFESSIONAL, EVEN DROPPED ME OFF AT MY HOUSE WHEN I LEFT MY CAR THERE FOR WORK. THEIR PRICE WAS LESS THAN WHAT CAR-X QUOTED AND I WAS TREATED MORE COURTEOUSLY. I HAVEN'T SEEN GREAT IMPROVEMENTS IN THE WAY MY CAR IS RUNNING, BUT IT MAY NEED ADDITIONAL WORK BESIDES THE TUNE-UP.

AFTER RECEIVING A DIAGNOSTIC REPORT INDICATING I NEEDED TO REPLACE MY ENGINE FROM A DEALERSHIP, THIS COMPANY WAS ABLE TO DISCOVER THAT I ONLY NEEDED TO REPLACE A $25 PART.

HIGH PRICED, QUALITY VARIES GREATLY.

THEY DID HAVE TO ORDER PARTS BUT THEY SAID IT WOULD BE ONE DAY. THEY HAD MY CAR FOR 1 WEEK. THEY DID NOT OFFER APOLOGIES FOR THE TIME. I FEEL THAT THEY COULD HAVE BEEN MORE RESPONSIVE TO ME BECAUSE OF HAVING MY CAR FOR 1 WEEK. ALTHOUGH THEY DID NOT CHARGE ME FOR THE EXTRA TIME, THEY SEEMED TO BE MORE CONCERNED THAT THEY WERE PUT OUT BY THE EXTRA TIME INSTEAD OF BEING CONCERNED THAT I WAS PUT OUT.

GOOD COMPANY, BUT DEFINITELY OVERPRICED. I GOT ANOTHER QUOTE FOR 25 LESS, BUT MY SCHEDULE FORCED ME TO PAY THE HIGHER PRICE. I DO NOT EXPECT TO DO SO AGAIN!

THIS COMPANY PROVIDES THE SAME SERVICE AS MY HONDA DEALER FOR ABOUT HALF THE PRICE! THEY ARE VERY PROFESSIONAL AND HELPFUL. I`M GLAD TO HAVE FOUND THEM.