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Altic Lock Service

Locksmiths

About us

1 employee. no subs. cost determined by the job. travel charges apply. extra charge for after hour services.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial lock service. Rekey, repair, install locks & deadbolts. Service & install door closers & exit hardware. We carry & install sliding door deadbolts, door viewers, cylinder & latch guards, lock & strike reinforcements, door jamb reinforcement. We make deadlatch & strike adjustments, break-in repairs.We install forced-entry prevention products for the door jamb, door edge, & hinge areas. 24-hour emergency service available to existing customers only.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-101 of 101 reviews

NICOLE K.
08/2012
5.0
locksmith
  + -1 more
He arrived early (which was good) and promptly rekeyed the locks. He was here for 45 minutes max.
Description of Work: The man came and rekeyed 2 locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Justin H.
08/2012
5.0
locksmith
  + -1 more
We took possession of our new home on a Sunday and wanted to rekey everything ASAP. Called multiple locksmiths that morning, Altic was the first to return our call and was able to be at the house within several hours. The locks were from the 1950's and the sellers left a pile of keys so I think it took him a while to sort everything out. He was able to key the storm doors to the same key and all the deadbolts to one key as well. He was at the house for several hours. He cut multiple spare keys in his van for us as well. Very convenient and prompt service!
Description of Work: Rekeyed 3 deadbolts (6 cores) on entry doors and 2 storm doors (4 cores).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

don H.
08/2012
5.0
locksmith
  + -1 more
very good expereance. Barry is very well knowledged in the business. He arrived 15 minutes early, done all work , looked at other issues I had, finished in about 1 hour, done a very good job. Will use Altic again.
Description of Work: Barry came over and re-keyed all the locks on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

JOAN B.
08/2012
5.0
locksmith
  + -1 more
Wonderful! I called on Saturday, looking for Monday appointment. Monday was full, but he said he could come immediately. He was there within 2 hours, and performed the work. He was efficient and professional.
Description of Work: Had front & back door locks re-keyed so all work with just one key (4 locks). Replaced doorknob and lock on door from house to garage and keyed it to work with the others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

GREGORY & MAUNA B.
08/2012
5.0
locksmith
  + -1 more
Overall outstanding. From the phone call to make arrangements to the completion of the work, I was very glad that I found him via Anglies list.
Description of Work: Barry came out today just a couple hours after calling him. He installed a new lock set for us and rekeyed locks to match. In addition, he made adjustments to our lock system that was causing our locks to malfunction. I would not hesitate to call him again for any lock related work. He is professional, easy to talk with, and very reasonable in his pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Timothy R.
07/2012
5.0
locksmith
  + -1 more
After looking at several Locksmiths on Angie's List, I decided on Altic Lock Service. I also checked their website. I was pleased that they listed the labor costs for their various services. I called Altic on Tuesday, July 24th, and spoke to Barry Campbell. I gave him a description of what we needed to have done, and he asked several questions to get further clarification. Barry quoted approximate prices for the services, which matched his website. I asked if he had any time available this week, because the following two week were going to be hectic for our family. He offered Friday, July 27th, at 10:00 AM, so we set the appointment for that date and time. On the 27th, Barry showed up at 9:55 AM, and I walked him around the house to show him the various doors that needed service. He got right to work. He asked questions as needed, but basically just dug in to get the job done. When he had finished creating the eight new keys, he went to each door to make sure that the keys worked. He tested the three doors that didn't latch properly to make sure that his strike plate adjustments were correct. He handed over the keys and asked me to test them too. Everything was done and working to my expectations. I also feel that his labor charges are very reasonable. The overall time from start to finish was about two hours.
Description of Work: Our home has had new exterior door handles and locks installed over the past 20 years, and my family was tired of having multiple keys to unlock the various doors. We also had a couple of doors that didn't "catch" properly when closed. So I checked for Locksmiths on Angie's List, and selected Altic Lock Service based on the overall grade and several positive reviews. We had six locks rekeyed and one new handle and lock installed. In addition, we had three door strike plates adjusted so that those three doors would "catch" and stay closed. I also had a total of eight additional keys made to fit the re-keyed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Joyce H.
06/2012
5.0
locksmith
  + -1 more
I was very pleased with the promptness of the service call and resonible price that was charged.
Description of Work: I called Altic Lock Service Saturday morning and he responded within 2 hours to replace the front door lockat our church. He also replaced another lock on a side door entrance and keyed it alike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171

Renee B.
05/2012
5.0
locksmith
  + -1 more
I recently found myself in a position where I needed the locks on my house changed. Being a brave soul and stubbornly independent, I decided this was a task I could handle. I quickly found myself struggling with the current locks, getting them out, and getting the new sets I had purchased to reassemble properly. I called a locksmith from the online yellow pages but was left with a very uncomfortable feeling after the phone conversations with him. When his estimated arrival time came and went with no word from him, I cancelled the appointment. Since I was dealing with home security and wanted to feel I could trust the service I was getting, I got on Angie's list and found Altic Lock Service - Barry was highly recommended, a member of the Society of Professional Locksmiths, and MOST importantly, a local company NOT a national clearinghouse dispatching random contractors. He arrived earlier than estimated and not only was able to use the locksets I had purchased, he went above and beyond by reinforcing and correcting some lock issues I wasn't even aware had existed for the last 20 years or so. The pricing was incredibly reasonable and I was delighted that he was able to make that happen by using the hardware I had already purchased. He even handled my very 'helpful' dog with great humor - definitely a plus in my book. His work was first rate, he was polite and professional, and I would highly recommend him.
Description of Work: Changed out door knobs and locksets on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SUSAN W.
05/2012
5.0
locksmith
  + -1 more
I called Altic Locksmith at approximately 6:50 for keys that were locked in a van. Mr. Campbell arrived in less than an hour and was able to successfully retrieve the keys from the front seat in less than 10 minutes. The $65 covered the trip charge (within Marion County) and the service charge.
Description of Work: Unlocked a vehicle in the driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

SANDRA F.
05/2012
5.0
locksmith
  + -1 more
Barry was on time, very courteous, and professional. We will definitely call on Altic Lock Service if needed in the future!
Description of Work: I had lost our house keys, so we had Barry Campbell of Altic Lock Service rekey all of our doors. As he was here, he also repaired locks in the storm doors, installed a new front door handle, and repaired a damaged garage entry door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

GAYLA D.
04/2012
5.0
locksmith
  + -1 more
I never had chains at this house and I lived here for 30 years. After the loss of my husband there were people who came in to my life who were demanding his belongings and the worst one was that there were 2 groups. One group included some people that I hired the other one was my husband's co-worker. He knew that my husband had this item and before my husband was buried he called. I met him once, 20 years before, he said what happened and would come over and would help, I was desperate and I was appreciative of any help and within 5 minutes he was insisting on keys so he could look for this design. I was shocked and told I don't know where the keys are. He pestered me for 2 and frac12;, 3 months. All had come over within 8 or 10 times and within 5 minutes he asked whether I found the keys. Then he said he'll order the new keys for me, and I told I know the keys are here and don't do that. So the last time he was here, he told me he had looked up the key numbers, because it was a cabinet and he was going to order them. He was willing to lie with anybody to get that cabinet. He scared me a lot and these other people I hired terrified me so much and I will never get over that. I have never been scared in my life and these people knew I was alone. He was very professional and I would use him again.
Description of Work: I used Altic Lock Service to put in new door knobs in the front and the back and a new dead bolt for the front door and chains for the front and back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn M.
03/2012
5.0
locksmith
  + -1 more
I already told the whole story in the first block.
Description of Work: I called the Altic Lock Service on 3/18 (Sunday), around 1:30, expecting to leave my phone number for a call back on Monday. But Barry answered the phone. I was surprised and thought how nice that would have been, had I had an emergency. We spoke about the service I needed, which was to have 5 deadbolts placed on doors. I asked if he had time on Monday. He said if I wanted to, he could come at 5:00 and have the job done in a few hours. I was delighted to get it done so soon. He came at 5:00, (very prompt), and the installation was done by 7:30. The doors he had to drill through are solid wood so I think that took more time. I saved the plugs for the next owner, in case he doesn't need deadbolts. Altic Lock and Barry are definitely at the top of my list for any other lock service I have in the future. I did call other locksmiths on the List, the "A" rated ones, but chose not to use them. One because they wanted $89.00 to just show up. And another one just kept canceling because of problems. For anyone wanting fair pricing and speedy service, I don't believe you will find anyone better than Barry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

LISA B.
03/2012
5.0
locksmith
  + -1 more
Barry was terrific to work with from start to finish. His pricing was significantly cheaper than competitors on Angie's List with A grades, which was only one factor. My hubby met him @ the new house on a Thursday afternoon and Barry worked for a few hours changing the cores, rekeying and ensuring that each entrance was secure. He found that one of the deadbolts didn't work properly as it didn't have the correct depth in the frame for the lock to go into. Barry took the initiative to fix the problem so that the lock worked properly. In this day when so many people seem to just do what's needed to get by, it was refreshing. We were thoroughly impressed with Barry's work and would not hesitate to call him again if we have a need and would happily and confidently recommend him to others. I wish all of our experiences working with providers was this good!
Description of Work: We hired Barry to change the cores in all of the doors (6 in all) on our new home and provide new keys for the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christopher J.
02/2012
5.0
locksmith
  + -1 more
I had locked my keys in my car today. As far as price goes he was pretty average for what I have spent in the past for situations like this. If you live in Marion the price is cheaper. I live in Hancock so I had to pay a bit more. Worth it though seeing as he was there right on time. A very nice gentleman. I will use him in the future if I have another brain fart and lock my keys in the car.
Description of Work: Unlocked my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve R.
01/2012
5.0
locksmith
  + -1 more
Barry arrived on time. He rekeyed the locks. I was pleased that he pointed our a couple of problems on 2/3 doors. He corrected both problems for a nominal charge. I certainly recommend his service.
Description of Work: The company rekeyed 3 exterior doors. They performed the work the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly M.
10/2011
5.0
locksmith
  + -1 more
I called for an appointment to have the locks changed. The person that answered the phone was courteous and very accomodating. The service rep arrived on time and provided excellent service.
Description of Work: The locks were changed on the security door, front door, and garage door. In addition, two sets of new keys were included in the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sean W.
10/2011
5.0
locksmith
  + -1 more
Barry arrived on time to re-key or replace an old door lock for which I did not have a key. After investigation he discovered the lock was completey inoperative. Barry offered me four different options and I opted for the cyclinder replacement.. Within in minutes Barry had the lock fixed and he kept me advised step by step. Barry was very detail oriented and professional
Description of Work: House door lock replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

RON L.
09/2011
5.0
locksmith
  + -1 more
They repaired it, but it was kind of a tricky problem. There were people who identified it as something that was broken. At the same time there were other people who checked out and made sure that what they thought was broken was actually broken. They also looked at what was causing the lock to not work, and fixed that problem. If we would've called most locksmiths they would've said certain things would need to be replaced.
Description of Work: We used Altic Lock Service to fix our patio doors as we couldn't lock them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.42

Jo B.
09/2011
5.0
locksmith
  + -1 more
Arrived on the time arranged. Installed the lock, showed how to operate. Very happy with service.
Description of Work: Needed new touch pad dead bolt lock installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ronni K.
08/2011
5.0
locksmith
  + -1 more
We called around 3:30 pm and they were able to come the same day (6pm). He arrived a few minutes early and talked us through our options for consolidating the 5 separate locks in our older home. The price he quoted was very fair, lower than we expected. He got to work immediately and stayed until the job was done at 9pm. The final price came in lower than expected and he even gave us a new door handle for free. If we knew it would be this quick and easy to repair our locks we would have done it years ago!!
Description of Work: We live in an old home from 1931. Each door has a separate lock (and some have two) so we have to keep 6 keys on our key chain. They consolidated all of these doors and locks to use the same key. They also replaced a faulty lock that wasn't working reliably anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Luis T.
08/2011
5.0
locksmith
  + -1 more
He came and unlocked my car for me so that I could drive home. It was great, he called me an hour ahead of getting there so that I wouldn't have to stand by my car all day. He was very friendly and very polite. He got the job done quickly.
Description of Work: I locked my keys in my car on Sunday in downtown Indianapolis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

LARRY B.
04/2011
5.0
locksmith
  + -1 more
Barry did a great job. I called in the morning and he was able to come out that afternoon. I was impressed with the same day service, as well as his work. He arrived early and worked quickly. He was professional and helpful in offering solutions to any issues that arose. I would definitely recommend!
Description of Work: All locks in my house were either re-keyed or purchased to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

VIRGINIA R.
03/2011
5.0
locksmith
  + -1 more
Barry, the owner, arrived on time, and worked carefully, but quickly. He told me what the problem was, and fixed it. Now I have a working door lock. I would gladly recommend this company to anyone.
Description of Work: After having my front porch storm door rehung when it became crooked, I found that the lock mechanism on the door frame no longer caught the door bolt. I phone Altic, and the owner was able to come to my house that same day. He examined the lock, and determined that it had been reinstalled upsidedown and backwards. He quickly re-reinstalled the lock, and now it works properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

KARL Y.
03/2011
5.0
locksmith
  + -1 more
Arrived on time for estimate and was able to proceed with repairs/refurbishment immediatly. Significant care was required as many of the doors were antique in nature. All keys functioned the first time and everytime. Protected antique finish yet significantly improved secruity. All work was completed in estimated time.
Description of Work: Installed new handles/knobs and locks on front and back doors and garage. Repaired 6 additional interior door knobs. Provided multiple sets of new keys to all new locks. Increased security of doors using trim strips and extended screws that reinforced all exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sam G.
03/2011
5.0
locksmith
  + -1 more
I emailed Barry early this morning and he reponded immediatley, got here at 1pm and was done by a little after 3pm.
Description of Work: Barry replaced the handles on my front doors. He arrived on time and was here for over 2 hours but just charged me his basic service call fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Contact information

2863 Punto Alto Ct, Indianapolis, IN 46227

www.alticlock.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Altic Lock Service is currently rated 5 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Altic Lock Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Altic Lock Service does not offer free project estimates.
Yes, Altic Lock Service offers eco-friendly accreditations.
No, Altic Lock Service does not offer a senior discount.
Yes, Altic Lock Service offers emergency services.
No, Altic Lock Service does not offer warranties.
Altic Lock Service offers the following services: Residential & commercial lock service. Rekey, repair, install locks & deadbolts. Service & install door closers & exit hardware. We carry & install sliding door deadbolts, door viewers, cylinder & latch guards, lock & strike reinforcements, door jamb reinforcement. We make deadlatch & strike adjustments, break-in repairs.We install forced-entry prevention products for the door jamb, door edge, & hinge areas. 24-hour emergency service available to existing customers only.

Contact information

2863 Punto Alto Ct, Indianapolis, IN 46227

www.alticlock.com

Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM