Home Security Systems, Home Automation

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

ADT home security systems are backed by more than 145 years of experience. As the leader in home security, ADT can help you customize a home security system with easy-to-use equipment and special security features to meet your safety needs. We have service centers nationwide that can install an ADT home security system within 24 hours in most areas. Once your home is equipped with our top-of-the-line system, it is connected to a network of ADT Monitoring Centers nationwide which deliver non-stop security monitoring 365 days a year. All of our installation technicians are internal employees, and not third-party contractors. You can count on your Security Advisor to take the time to set up your system properly, help you understand how the system works, and help make sure your home and family are thoroughly protected.

Business highlights

151 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

We are a nationwide provider of ADT-monitored home security systems. Available equipment options include: digital keypads, mobile app control, motion detectors, door sensors, window sensors, wireless keychain remotes, doorbell cameras, indoor cameras, outdoor cameras, cellular network connectivity, high-decibel sirens, smoke detectors, carbon monoxide detectors, flood sensors, and smart home automation.

Services we don't offer

We do not sell, service, or install the following: third-party home security equipment, third-party camera systems, commercial security systems, commercial fire systems, CCTV systems, self-monitored security systems or window bars.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available


Photos of past projects

Reviews

4.6710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
3%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 526-550 of 710 reviews

Lachelle N.
09/2019
5.0
home security systems
  + -1 more
Great and less stressful for me and my husband.
Description of Work: Security system installed with there step by step instructions and assist me in installing the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shanice W.
09/2019
5.0
home security systems
  + -1 more
EXCELLENT!!! Very supportive and helpful! I still even still have the representatives phone number. Thank you so much.
Description of Work: I needed cameras for my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lillie W.
08/2019
1.0
home security systems
  + -1 more
They didn't show up or call until the next day. Totally unprofessional.
Description of Work: Install Ring security system.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Rhianon R.
08/2019
5.0
home security systems
  + -1 more
Over the top. Given the ability to reach out if I have any issues and believe that I will have no issues with what I will be receiving.
Description of Work: Security package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

angel B.
06/2019
5.0
home security systems
  + -1 more
it went amazing. in 3 days we will have our system and im looking forward to feeling safe in my home w my family.
Description of Work: needed a security system immediately

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kaisha B.
06/2019
5.0
home security systems
  + -1 more
Great! No complaints. Just waiting for delivery of new self-installed system. Hope that part goes as well as the ordering process.
Description of Work: Transferring alarm service

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine C.
06/2019
2.0
home security systems
  + -1 more
The service is fine. However, cannot recommend this company because they trap you into three-year commitments without telling you. While selling you the policy, they do not tell you you are signing up for a three-year term. Nowhere on the contract documents is a term length specified; the only indication thereof is a tiny box citing 36 installments. You can carry the service with you, but every time you do so, the contract resets for another three years. The only way out of the contract is to pay the installment balance, which entails a lump payment of hundreds of dollars. This appears to be designed to ensnare customers into a constant renewal cycle from which they cannot escape. As such, not only do I not recommend the company, I specifically recommend against even considering them.
Description of Work: I wanted to activate existing home security apparatus in a condominium I was renting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$2,600

Melody D.
05/2019
1.0
home security systems
  + -1 more
Terrible cheap equipment and customer service is rude, to make matters worse. Do not recommend
Description of Work: Home Security

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Eddie P.
03/2019
4.0
home security systems
  + -1 more
They provided support and replaced the defective equipment without any questions. Very professional and quality service.
Description of Work: Equipment failure

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Gloria K.
03/2019
5.0
home security systems
  + -1 more
I was sent another one because there was a defect in my pad.
Description of Work: Help getting my pad for my home security system to work.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher H.
03/2019
5.0
home security systems
  + -1 more
Got it done - but not with the vendor
Description of Work: Activate security system already installed in residence
Rating CategoryRating out of 5

Vazgen K.
02/2019
5.0
home security systems
  + -1 more
I haven't received the new equipment yet
Description of Work: re-activated with new equipment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Richard W.
01/2019
5.0
home security systems
  + -1 more
It all went really well. Nicole was very helpful in making sure I got just what I needed for my home instead of just one on the pre set packages. We did all this in about a half an hour. I highly recommend this company!
Description of Work: Getting a new home alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Craig D.
12/2018
3.0
home security systems
  + -1 more
Angies List is all but useless. This PENNSYLVANIA contractor was listed as a CHICAGO option!? (No wonder I received no response.
Description of Work: Intercom repair
Rating CategoryRating out of 5

Jeff G.
12/2018
1.0
home security systems
  + -1 more
Not applicable as I never installed system
Description of Work: Home security system

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


OBrian B.
12/2018
5.0
home security systems
  + -1 more
Great job to the customer service team I m very greatful.
Description of Work: Everything

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
11/2018
5.0
home security systems
  + -1 more
SUPER, Turned out much easier then I ever dreamed.
Description of Work: A extra door alarm sent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ella C.
11/2018
5.0
home security systems
  + -1 more
Great they walked me through everything and I'm not a smart person with electronics
Description of Work: I just paid minoring and a small price for sister but other systems I looked at cost upfront 3500

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen H.
11/2018
5.0
home security systems
  + -1 more
The experience was great! John McSherry was very friendly and courteous and explained everything very well.
Description of Work: I needed an alarm system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen D.
11/2018
1.0
home security systems
  + -1 more
Wont let me use my phone...only iphones
Description of Work: Security system

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Delilah G.
10/2018
3.0
home security systems
  + -1 more
Expensive technology kinda weak trap you in a contract.
Description of Work: Home Security

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,300

David C.
08/2018
5.0
home security systems
  + -1 more
Awesome!! So far, very profesional and courteous!! Extremely satisfied!! Seems to ne my answer to my security problem.. way to go ; Life Shield;
Description of Work: Security system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Sonia R.
08/2018
5.0
home security systems
  + -1 more
Haven't recieved it yet, should be her tomorrow.
Description of Work: Security System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Seth H.
08/2018
4.0
home security systems
  + -1 more
Setup was easy. The cameras are a big disappointment. Even though I bought a wireless system, the cameras need to be plugged into an electrical outlet. Which means if I want to mount them in the counter on my house or outside to monitor the driveway I need to hire an electrician. Big time fail.
Description of Work: If you buy a security system from LifeShield, be prepared to install youself.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$40

Amanda W.
07/2018
5.0
home security systems
  + -1 more
They rewarded my loyalty and were very fast to ship me what I needed
Description of Work: Needed a new system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3750 Priority Way South Dr, Indianapolis, IN 46240

http://protectmyhome247.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation

FAQ

ADT is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ADT accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, ADT offers free project estimates.
No, ADT does not offer eco-friendly accreditations.
No, ADT does not offer a senior discount.
Yes, ADT offers emergency services.
Yes, ADT offers warranties.
ADT offers the following services: We are a nationwide provider of ADT-monitored home security systems. Available equipment options include: digital keypads, mobile app control, motion detectors, door sensors, window sensors, wireless keychain remotes, doorbell cameras, indoor cameras, outdoor cameras, cellular network connectivity, high-decibel sirens, smoke detectors, carbon monoxide detectors, flood sensors, and smart home automation.
We do not sell, service, or install the following: third-party home security equipment, third-party camera systems, commercial security systems, commercial fire systems, CCTV systems, self-monitored security systems or window bars.

Contact information

3750 Priority Way South Dr, Indianapolis, IN 46240

http://protectmyhome247.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day