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Action Pest Control

Pest Control, Basement Waterproofing, Insulation

About us

Action Pest Control has always had one mission: to provide you with timely service and effective solutions from professionals you can trust. As one of the largest pest management firms in the Midwest region, Action provides commercial, industrial, and residential pest management services throughout Indiana, Kentucky and Illinois. The trained professionals at Action Pest Control are available to customize a program to fit your needs from any of our eight locations: Evansville, IN, Indianapolis, IN, Lexington, KY, Louisville, KY, Owensboro, KY, Jasper, IN, Terre Haute, IN, and Robinson, IL. Competing with over 15,000 registered companies, Action Pest Control has ranked among the top 100 companies nationwide since PCT Magazine began publishing the list in 2001. Action has also received numerous service-related awards including the Super Service Award from Angie's List, Reader's Choice Awards from multiple print publications, the Crown Leadership Award, and the Technician of the Year Award from the National Pest Management Association. To learn more about the services offered by Action Pest Control, please visit our website: ActionPest.com.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and industrial pest and termite solutions including bed bug heat treatments and canine detection, brown recluse management, stinging insect and rodent proofing, attic insulation, closed crawl spaces, mosquito abatement, fumigation & bird control.

Services we don't offer

Wildlife control & removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
6%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 136 reviews

Ronda F.
08/2017
5.0
pest control
  + -1 more
The only concern I have is the aunts are not totally eliminated; however, they are trying their best.
Description of Work: Pest control. They did a good job with our carpenter bees, wasps, and aunts. They are still working on the aunts in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks for the great review! Your satisfaction is guaranteed and we will do everything we can to make sure your pest issues are resolved. Please don't hesitate to contact our office if the problem continues.

Mary B.
07/2017
4.0
pest control
  + -1 more
Did not particularly care for the vehicle or van of the service professional showed up for visit. I know they have to advertise but the vinyl all over the van was a little overwhelming for me.
Description of Work: Estimated heat treatment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks for taking the time to leave your feedback. Your comments will be passed on to our marketing team.

DR SARAH E Z.
04/2017
5.0
pest control
  + -1 more
Excellent! I've been using them for many years, Annual services to spray around the house, and around any trees around my home. Carpenter ant problems, excellent in handling their materials, and careful, prompt. If i ever have a problem they are quick to respond. Have not had a problem since they went after the carpenter ants the first time.
Description of Work: Yearly spray and check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Action Pest Control
Thanks for the great review and your business! Please don't hesitate to contact us if there's ever anything we can do to improve.

Craig W.
04/2017
5.0
pest control
  + -1 more
They do good work; I have used them for a couple years at different properties.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks for the great review! We appreciate your business!

Karl R Z.
03/2017
5.0
pest control
  + -1 more
The techs were helpful, punctual, and professional, and they were also responsive to any calls of problems, which were infrequent. I was happy with the service I received.
Description of Work: I had a problem with small ants, and Action set me up for a regular service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks so much for the excellent rating. We happy to hear you're pleased with the services you've received.

Raymond I.
03/2017
5.0
pest control
  + -1 more
Wonderful- great group. We would highly recommend
Description of Work: They perform routine care and termite protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thank you for your kind feedback! Comments like yours go such a long way with all of our team members.

Consuella S.
03/2017
5.0
pest control
  + -1 more
This company was phenomenal!. Ed was my immediate contact person and I felt like he went above and beyond. He was easy to talk to , very informative, the price was reasonable, and assured me that if I had any more questions to feel free to call him. On the day of service the guys were on time and professional. I could not have asked for a better company to help me.
Description of Work: Treated my home for bugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks for the excellent rating of your services from Action Pest Control! It really means a lot to us and we're glad to hear you're pleased. Have a great day!

ROBERTA ANN S.
02/2017
3.0
pest control
  + -1 more
The service manager is no longer with them and he is very good and knowledgeable.
Description of Work: They were supposed to be getting rid of pantry moths. Every time I go through the life cycle a new infestation is there. I have gotten rid of everything and they keep coming. This company has people who come out and they never know what they are doing and they had someone who did know what they were doing and he has since left the company. Today 02/06/17 someone was supposed to come out and they did not show up or call and inform me.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Larry L.
11/2016
2.0
pest control
  + -1 more
Outside spraying barely adequate for one day. Inside ants gone but this is seasonal. Cardboard box traps for mice set inside, one harder box outside. Tech was to return in 5 days to check and react ... never called, never came. A "specialist" was to call me regarding advice on preventing mice from entering house at all which was my primary request for service. No calls on this despite my follow up calls 3 times. A treatment tech was supposed to arrive Oct 31 but never showed. He call at end of business day and asked to reschedule - I refused. He also said he would have "specialist" contact me .... hasn't happened.
Description of Work: Outside mosquito spraying. Inside treatment for ants and mice. Primary reason for my service request was to prevent mice from ever entering house. This was clearing communicated to office manager, and tech on-site. I let the tech do spraying and treatment as part of "overall service". A "specialist" (entry prevention) has still not called me .. original visit was Sept 20 ... over a month ago.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$214

Response from Action Pest Control
Thank you so much for informing us of the issue. We appreciate you giving us the opportunity to make this right and have been working closely with the branch manager and your technician to ensure positive experiences moving forward. Our records indicate your technician will be there today to address the rodent issue. If you have any future issues with your service, please do not hesitate to contact us.

Harry R.
10/2016
1.0
pest control
  + -1 more
Action never bothered to call me or contact me in any way. I would not bother to consider them for anything in the future. I don't normally answer the phone unless I know them but if they want business they have to leave a message, which was never done. Action is a waste of someone's time so don't call them.
Description of Work: Was looking for a price on rodent (mice) issues

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Action Pest Control
We are so sorry to hear this. We have searched our records and have been unable to find your contact by phone or email. It's always our goal to respond quickly to any inquiries and would welcome the opportunity to make it right. Please let us know if there is anything we can do to earn your trust.

Rhonda M.
10/2016
5.0
pest control
  + -1 more
They did well. I would use them again.
Description of Work: They exterminated bed bugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Action Pest Control
Thanks for your feedback!

Paul O.
09/2016
3.0
pest control
  + -1 more
They sprayed once indoors, then spent next few months treating outdoors plus rodents, etc. Indoors needed more attention
Description of Work: nice folks, but did what they wanted, not what customer asked for. Wanted to address indoor bugs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Shani T.
08/2016
5.0
pest control
  + -1 more
Great. Brad was very nice and then came back 2 times to put more bait in the outdoor bait stations.
Description of Work: Pest Control. Mice in garage and bug spray.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Stephanie M.
01/2015
5.0
pest control
  + -1 more
It was good. I would give them all A's. It was easy to set up an appointment due to there responsiveness.
Description of Work: Just pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thanks for leaving your excellent feedback!

Marjorie B.
12/2014
3.0
pest control
  + -1 more
I've used them for two months now. The treatments are taking care of my problem. The mice are behind the siding of the house and Action will not take the siding off or treat inside the siding. The traps aren't working.
Description of Work: Monthly treatment for different types of bugs and mice. They come out once a month.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$79

Response from Action Pest Control
Thank you for taking time to leave your excellent rating on Angie's List! Have a great day!!

Jennifer S.
12/2014
5.0
pest control
  + -1 more
This company was very prompt in returning my email to setup an appointment to have a termite inspection and I got scheduled right away. The man showed up on time on the day of the appointment and inspected the exterior of our home. He let us know we did not have a termite issue, but did point out some damage from carpenter ants and possible rodents. He let us know about a service plan that we could sign up for to help prevent further issues with those creatures. We will use them again in the spring.
Description of Work: We had a termite inspection completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
We appreciate your excellent rating of our services and are glad to hear you didn't have termites!! Feel free to contact us if we can be of assistance in the future. Have a great day!

Alson and Theressa W.
09/2014
5.0
pest control
  + -1 more
Wonderful. It was fantastic. They came out the same day I called and completed the job. I use them all of the time.
Description of Work: Extermination for bee's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thank you so much for the awesome feedback!! It really means a lot to us that you are pleased with your services from Action Pest Control. Have a great day!

Wendy T.
07/2014
1.0
pest control
  + -1 more
I am so disappointed. I used Circle City Pest Control for years and they always did a wonderful job. However they have recently sold their company to Action Pest Control, and they did a terrible job! I called on July 8 and told them I needed to have my house sprayed for small ants and my deck sprayed for carpenter bees. They said they would send someone out on the11th and gave me a three hour appointment window. Five minutes after the end of the appointment window, the guy called to tell me he was running late. When he finally showed up, I took him around the house to show where I needed sprayed, and then he told me how they were going to spray and put down termite spikes and rodent traps for a whole house pest control. I told him I just wanted the one time application, but he kept trying to sell what a deal it was for the whole house. I asked how much in total it would be, and it was over $670! I said no, and finally got him to give me a quote of $250 for the one time application, which is not too bad. Then he said he would have a technician contact me to schedule the spraying! I was shocked - I thought that is what he was there for! Today is July 21st and I have never heard back from them. I called and told them I would not be using their services. This is possibly the worst service I have ever had.
Description of Work: I called to have ants and bees sprayed at my house. They sent a salesperson instead of a technician. A technician never came to my house!

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$250

Response from Action Pest Control
[member name removed], We sincerely apologize for disappointing you! Action Pest Control does have a different way of doing things, but we’ve found that our service parameters allow us to better serve our customers. It is our goal to build lasting partnerships with our clients. Many of our newest customers were accustomed to paying high prices for one-time treatments (as you referenced here). The cost of a one-time service, which offers limited guarantee and addresses only one issue is generally much higher than an ongoing TermaPest service, which is our comprehensive service that covers ongoing pest control issues, provides a full service guarantee, and safeguards your home and family from unwanted pests. In a year, if you received a one-time service for $250 three times, with limited follow up and pest control, you would be paying much more than our ongoing service with unlimited return visits and complete coverage. While we feel this is the best option for most of our clients, we know it may not meet the needs of all our customers, so we are happy to provide you with several different options. We did experience some technical issues when we merged Circle City and Action Pest Control. We sincerely apologize for the inconvenience this has caused. We’d love to have the opportunity to earn your trust and develop a partnership with you to protect your home and family in the future. Please let us know of anything we can do to rectify the situation. -Alisa Kissell Customer Service Manager

Keith W.
07/2014
5.0
pest control
  + -1 more
It depends on the service you choose. They offer different prices. They're very responsive to our needs.
Description of Work: I used Action Pest Control in 2 homes and the last time was in early June

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Pest Control
Thank you so much for the excellent ratings! We're glad to hear your pleased with your services and appreciate you sharing your experience with fellow members. Have a great weekend!

Courtney K.
07/2014
3.0
pest control
  + -1 more
We were given an estimate for 1st treatment. I've left several messages trying to get the 1st treatment time set up, and I'm not able to get ahold of anyone. The guy that came to do the estimate was very nice, thorough, and prompt. We would like to do the treatment, however, no one will call us back!
Description of Work: Gave us an estimate to treat bugs in home
Rating CategoryRating out of 5

Response from Action Pest Control
I am so sorry to hear this! We had an issue with one of our contact numbers that we believe has been resolved. Our office will be in touch shortly but please contact me directly if there are any further complications at 812.492.5612. Again, we're so sorry for the inconvenience. Sara McKinney Marketing Director

Karen J.
06/2014
5.0
pest control
  + -1 more
Very kind and knowledgable; left information and checked back with us to see if we were ready for the service; offered alternate solutions prior to using their services;
Description of Work: inspection for bed bug infestation; service explanation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Action Pest Control
We appreciate you taking the time to share your experience with Action on Angie's List and so glad we could be of assistance. Please don't hesitate to contact us if there is ever a need. Have a great day!

Simon W.
06/2014
5.0
pest control
  + -1 more
Great experience. We had an incident at a hotel in Nashville, TN that led us to believe we may have brought bed bugs into our home. The peace of mind provided by the service was well worth the cost.
Description of Work: Came out at no charge to check for bed bugs. Unable to find any evidence of bugs. Offered to send out their bed bug dog. Set up a second service to come out with the dog. Arrived and performed inspection satisfactorily.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Action Pest Control
Thank you so much for the excellent feedback on our services!!

Rebecca R.
06/2014
5.0
pest control
  + -1 more
We called action 18 months ago due to a horrible small ants problem. We signed a contact with them. I can not recommend them enough. If you are are like us having people in and out of you home with small kids is hard. I have always felt comfortable with Jason and never second guessed his professionalism. They also come out when ever there is an issue and do a next day phone call follow up.
Description of Work: We get the year service with them. They come out every 2 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Action Pest Control
Thank you so much for the kind words!! We really appreciate your feedback. Have a great day!

Michael B.
05/2014
5.0
pest control
  + -1 more
very attentive to work. comes as scheduled. serviceman very friendly and knowledgable.
Description of Work: provided inspection and spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Action Pest Control
Thanks so much for the great feedback regarding your pest control service in Avon! Have a great day!!

Patrick P.
04/2014
5.0
pest control
  + -1 more
We have had Action Pest control come into our home for several years-we had an issue where we noticed some ant activity. They responded quickly (within a day or two). As always their professionalism in handling the problem is always appreciated. We have not noticed any ant activity since their visit.
Description of Work: Eliminated a Flea issue that we had last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Action Pest Control
Your satisfaction is our first priority. It's great to hear feedback like this from our loyal clients. Please let us know if we can ever improve your experience with Action. Have a great day and thanks for your support!

Contact information

1127 Country Club Rd, Indianapolis, IN 46234

http://www.actionpest.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 1:00 PM

Licensing

Insured

Licensed*

Trade License Number
10404
Trade License Locale
IN
Trade License Authority
Indiana
Trade License Expiration
12/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Basement Waterproofing,
Insulation

FAQ

Action Pest Control is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 1:00 PM

Action Pest Control accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Action Pest Control offers free project estimates.
Yes, Action Pest Control offers eco-friendly accreditations.
No, Action Pest Control does not offer a senior discount.
Yes, Action Pest Control offers emergency services.
Yes, Action Pest Control offers warranties.
Action Pest Control offers the following services: Residential, commercial and industrial pest and termite solutions including bed bug heat treatments and canine detection, brown recluse management, stinging insect and rodent proofing, attic insulation, closed crawl spaces, mosquito abatement, fumigation & bird control.
Wildlife control & removal.

Contact information

1127 Country Club Rd, Indianapolis, IN 46234

http://www.actionpest.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 1:00 PM