Acme Plumbing Drain & Septic Svc

QUICK AND CLEAN. I CALLED THEM ONE DAY AND THEY ARRIVED THE NEXT. HE CLEANED UP EVERYTHING. HE WIPED UP BATHROOM FLOOR. HE WAS EXCEPTIONAL!

THEY HAVE ABSOLUTELY EXCELLENT SERVICE. HE TOLD US BEFOREHAND, THAT IF HE COULDN'T FIX IT, HE WOULDN'T CHARGE US.

CALLED AHEAD TO CONFIRM APPOINTMENT TIME. SHOWED UP ON TIME. PRICES WERE FAIR, COMPARABLE TO OTHERS. COUPONS AVAILABLE IN PHONE BOOK.

VERY PROMPT AND PROFESSIONAL. DETERMINED THAT THE LINE DID NOT NEED TO BE CLEANED AND CHARGED A VERY REASONABLE FEE FOR THE TV CAMERA INSPECTION OF THE LINE.

I DID NOT HAVE ACME FIX THE BROKEN SILLCOCK BECAUSE OF THE OUTRAGEOUS PRICE I WAS QUOTED (APPROXIMATELY $360). I HAVE SINCE HAD THE SILLCOCK REPAIRED FOR SIGNIFICANTLY LESS THAN WHAT ACME QUOTED ME. I PAID THE SERVICE CALL OF $20 FOR THE ESTIMATE.

MAX HAS DID NOT RETURN CALLS TO PERFORM WORK-ACME RESPONDED ASAP. NICE, PROFESSIONAL GUYS. GAVE 10% ANGIE'S LIST DISCOUNT.

RESOLVED PROBLEM WITH SLOW DRAINING SEPTIC SYSTEM FOR MUCH LOWER COST AND MUCH LESS DAMAGE TO YARD. REPLACEMENT ESTIMATES FROM OTHER COMPANIES WERE $7,000-8,000, PLUS ADDITIONAL COST TO GRADE AND RESEED YARD.

VERY EDUCATIONAL AND HELPED WITH SEWER GAS SMELL IN GUEST BATHROOM.

VERY PROFESSIONAL, VERY GOOD, I HAVE USED THEM IN THE PAST. IT SEEMS THAT ACME HAS GOOD PEOPLE FOR THEM.

ROBERT COBB HAS BEEN TO OUR HOME BEFORE AND WE FIND HIM VERY KNOWLEDGEABLE, COURTEOUS AND HE DOES HIS WORK WELL.

I CALLED YESTERDAY TO SCHEDULE AN APPOINTMENT TODAY. THEY WERE ABLE TO WORK ME IN THEIR SCHEDULE FOR TODAY. THEY CALLED ABOUT 20 MINUTES BEFORE THEIR ARRIVAL TIME SO THAT I COULD MEET THEM AT THE HOUSE. WE HAD BEEN HAVING SOME TROUBLE WITH THE DRAINS AND IT WAS THE SECOND CLEANING IN 8 MONTHS. THE TECHNICIAN CHECKED THE SYSTEM THOROUGHLY AND DISCOVERED A SMALL BLOCKAGE AND EXPLAINED THE REASON THAT IT HAD BECOME BLOCKED. PROFESSIONAL, INEXPENSIVE AND CLEANED UP AFTERWARDS.

IT'S MY BELIEF, BASED ON RECENT CONVERSATIONS WITH THEM, THAT PROPER PERMITS WERE NEITHER INVESTIGATED, NOR OBTAINED, PRIOR TO THE INSTALLATION.

ABOVE AND BEYOND THE CALL OF DUTY, EXPERIENCED PROBLEMS, CAME BACK AND FIXED THE PROBLEM FROM A DIFFERENT AREA AND DID NOT CHARGE EVEN THOUGH THE WORK WENT BEYOND THE ORIGINAL SCOPE. THE PLUMBER, AL HUFF, IS A GREAT REPRESENTATIVE FOR THE COMPANY. I HAVE USED FOR SEVERAL YEARS RESULTING FROM A REFERRAL FROM ANGIE'S LIST.

QUICK RESPONSE. CALLED THEM AT 7:45 AM AND THEY ARRIVED AT 8:30 AM.

I USED AN ANGIE'S LIST DISCOUNT. THE OTHER COMPANIES I CONTACTED WERE HIGHER IN COST.

GOOD EXPERIENCE, SERVICEMAN DID EXCELLENT WORK.

THEY WERE VERY KNOWLEDGEABLE, COURTEOUS, AND THEY WORKED REAL HARD WHILE THEY WERE HERE. THEY DID A GOOD JOB AND SEEMED TO BE REASONABLY PRICED.

I GRADED THE QUALITY OF THE WORK 'EXCELLENT' SIMPLY BECAUSE THE WORKMEN APPEARED TO BE KNOWLEDGEABLE AND APPARENTLY DID A GOOD JOB. THE REAL EVALUATION OF THE WORK WILL BE HOW LONG THE SEPTIC SYSTEM CONTINUES TO PERFORM SATISFACTORILY, AT LEAST TO THE END OF THE TWO YEAR WARRANTY PERIOD.

THEY WERE AT MY HOUSE WITHIN AN HOUR. ED WAS VERY POLITE AND KNOWLEDGEABLE REGARDING THE PROBLEM. I HAVE USED OTHER PLUMBERS WHO CABLED A DRAIN FOR LESS MONEY, BUT ONLY CHOSE ACME BECAUSE OF THEIR GREAT RATING ON ANGIE'S LIST. IF I ONLY NEED A DRAIN CLEARED, I WILL PROBABLY CALL SOMEONE ELSE NEXT TIME. I LATER FOUND THAT A FRIEND HAD HER DRAIN AUGERED RECENTLY BY ANOTHER COMPANY FOR $75... I FEEL LIKE I SHOULD HAVE TAKEN HER ADVICE INSTEAD.

I ASKED THE TECHNICIAN TO REPLACE A BROKEN HANDLE ON THE SHOWER FAUCET, AS I COULD NOT REMOVE THE SCREW HOLDING THE FAUCET. THE TECHNICIAN STATED THAT THE ENTIRE FAUCET NEEDED REPLACED AS THE SHAFT WAS DEFINITELY STRIPPED, THIS TURNED OUT NOT TO BE THE CASE. IT IS SAD WHEN AN EXPERIENCED PLUMBER KNOWS LESS THAN A HOMEOWNER. WHAT STARTED AS A VERY SIMPLE INEXPENSIVE PROJECT TURNED INTO AN EXPENSIVE AND VERY MESSY DISASTER. FYI, THIS IS THE FIRST NEGATIVE REPORT THAT I'VE WRITTEN.

THEY GAVE US ALL THE FACTS ON WHAT WE NEED TO FIX OUR SEPTIC SYSTEM.

I HAVE USED THEM FOR A LONG TIME. THEY ARE ALWAYS PROMPT, EXTREMELY PROFESSIONAL, PERSONABLE, AND COURTEOUS.

THEY BID AT THE ABOVE COST, THEN WHEN THEY DUG DOWN AND HAD BOTH THE WATER AND SEWER LINES BROKEN, THEY CAME TO ME AND SAID IT WAS GOING TO BE $800 DOLLARS MORE. HE HAD TOLD ME BEFORE THEY STARTED THERE WOULD BE NO ADDITIONAL COST. THEY ALSO LEFT MY YARD IN A TERRIBLE MESS, WITH LARGE HOLES AND SUCH. THEY ALSO BURIED MY WATER METER. I WILL HAVE TO HAVE MY ENTIRE FRONT YARD RE-GRADED AND RE-LANDSCAPED. THEY DID NOT REFILL THE HOLES THEY DUG COMPLETELY AS THEY SHOULD HAVE.

I'D USE THIS COMPANY AGAIN. THEY DID A GOOD JOB AND HAD FAIR PRICES.

WE'VE USED ACME TWICE NOW AND WOULD DEFINITELY GO WITH THEM AGAIN. EACH TIME THEY CALLED TO LET US KNOW THEY WERE ON THEIR WAY, ARRIVED ON TIME, WERE PROFESSIONAL, COURTEOUS, AND KNOWLEDGEABLE. THEY ALSO LEFT US WITH A $10 OFF COUPON EACH TIME FOR FUTURE USE.