Acme Plumbing Drain & Septic Svc

RON IS VERY POLITE, AND PROFESSIONAL. HE AND HIS CREW DID A GOOD JOB INSTALLING MY NEW SEPTIC SYSTEM IN ONE DAY. COMPANY IS ALWAYS PROMPT IN RETURNING PHONE CALLS. PRICES ARE REASONABLE.

OVERALL, THE EXPERIENCE WAS OKAY AND I WOULD VERY LIKELY USE THEM AGAIN. I HAD SET UP AN APPT. FOR TUESDAY, BUT THEY CANCELLED DUE TO AN EMPLOYEE CALLING IN SICK. THEY SAID THEY WOULD CALL BACK THAT AFTERNOON, BUT DIDN'T. WEDNESDAY MORNING THEY SHOWED UP TO DO THE WORK. SO, WHILE I WAS A LITTLE DISMAYED THAT THEY DIDN'T CALL BACK AND SOMEWHAT TAKEN BY SURPRISE WHEN THEY SHOWED UP, IT ALL WORKED OUT.

DID NOT PERFORM WORK. I WAS TOLD THEY DON'T GET ON ROOFS OR IN ATTICS.

KUDOS TO MR. NICK SMITH. IT WAS BECAUSE OF MR. SMITH THAT I SELECTED ACME. ALTHOUGH THEIR PRICING WAS ON PAR WITH THE OTHER COMPANIES OF SIMILAR SIZE AND REPUTATION THAT I INTERVIEWED DURING THE ESTIMATE PROCESS, IT WAS MR. SMITH WHO SEALED THE DEAL. HE TOOK THE TIME TO EXPLAIN TO ME WHAT NEEDED TO BE DONE, WE REVIEWED THE PRICING STRUCTURE AND HE SOLD ME ON HIS COMPANY AND HIS ABILITIES. I FELT THAT MR. SMITH CARED ABOUT ME AS A CUSTOMER, WAS TECHNICALLY SKILLED TO DO THE JOB AND AMBITIOUS ENOUGH TO ADDRESS ANY OTHER PLUMBING ISSUES THAT MIGHT ARISE. I WAS CORRECT IN MY ASSESSMENT AND WOULD HIGHLY RECOMMEND ACME. ASK FOR NICK SMITH! THE ANGIE'S LIST DISCOUNT WAS A BIG HELP. NOTE: TO SAVE CONSIDERABLE MONEY, YOU WILL NEED TO HAVE THE TIME, ON THE DAY THE WORK IS SCHEDULED, TO DRIVE TO ECONOMY PLUMBING TO PURCHASE PARTS AS NECESSARY. THIS WAS TIME CONSUMING, BUT I LEARNED A LOT AND SAVED $$$ IN THE PROCESS.

THE RECEPTIONIST WAS FRIENDLY AND HELPFUL. SHE SCHEDULED AN APPOINTMENT FOR THE SAME DAY. THE TECHNICIAN CALLED MY FRIEND WHEN HE WAS ON HIS WAY OVER, SO THAT SHE COULD LET HIM IN. MY FRIEND SAID THE TECHNICIAN WAS HELPFUL, SOCIABLE AND EFFICIENT. HE TOLD HER THAT THE CLOG WAS PROBABLY RICE OR PASTA, WHICH SHOWS HIS EXPERIENCE, SINCE I KNOW THE CLOG WAS PASTA! HE LEFT A COMMENT CARD FOR ME (WHICH I RETURNED WITH POSITIVE FEEDBACK), A COUPON FOR $10 OFF ANOTHER VISIT AND A PAMPHLET ON WHY THE COMPANY SETS ITS' FEES THE WAY THEY DO (TRAINING, EQUIPMENT, INSURANCE, ETC...)--ALL NICE TOUCHES. THERE WAS NO MESS TO CLEAN UP WHEN I GOT HOME, ONLY A CLEARED KITCHEN DRAIN TO ENJOY.

THEY CAME OUT RIGHT AWAY AND THEY DID A GOOD A JOB ON THE DRAIN. IT WAS BIT TOO CLOSE TO THE BACK DOOR, BUT THEY HAD NO CHOICE EXCEPT TO PUT IT THERE.

POLITE, PROFESSIONAL, ON-TIME, VERY EFFICIENT. PRICE REFLECTS 10% DISCOUNT W/ ANGIE'S LIST COUPON. WILLING TO ACCOMMODATE OUR SCHEDULE, ANSWERED ALL QUESTIONS, DID A GREAT JOB. WOULD USE THEM AGAIN AND WILL FREELY RECOMMEND THEM.

VERY IMPRESSED WITH WORK DONE, TIMELY AND PROFESSIONAL, HIGHLY RECOMMEND.

GREAT JOB. THEY WERE HERE ON TIME, DID THE WORK, VERY NICE AND PROFESSIONAL.

VERY INFORMAL, WHICH I APPRECIATE. GIVE YOU INFORMATION THAT DETAILS ALL THEY DO. CAME OUT QUICKLY AS WELL.

GREAT WORK. VERY PLEASED WITH THE CONSISTENTLY EXCELLENT SERVICE.

THEY DID GREAT JOB. QUICK RESPONSE TIME AND VERY THROUGH WORK.

JOHN HAYDEN WAS THE PLUMBER AND HE WAS ON TIME, VERY POLITE AND DID A GREAT JOB. I WAS VERY IMPRESSED WITH THE TIME IT TOOK TO PERFORM THE JOB AND THE FACT THAT HE CLEANED UP THE AREA AFTER HE COMPLETED THE INSTALLATION. I HAD CONTACTED OTHER COMPANIES, BUT THEY COULD NOT COME OUT AS QUICK AS ACME. I RECEIVED A 10% ANGIE'S LIST DISCOUNT AND 5% SENIOR DISCOUNT.

ANDREW DEPOY WAS THE PLUMBER WHO CAME OUT. I WAS VERY PLEASED. THIS YOUNG MAN WAS VERY PROFESSIONAL, CLEANED UP AFTER HIMSELF. I WOULD USE THEM AGAIN. THEY GIVE YOU ONE FLAT PRICE FOR EVERYTHING, TRIP CHARGE, LABOR AND PARTS. THEY GIVE YOU THE PRICE BEFORE THEY DO THE WORK.

WE WERE VERY PLEASED WITH THEIR SERVICE.

THIS COMPANY STOOD BEHIND THEIR GUARANTEE THAT IF WITHIN TWO YEARS THEY WOULD RE-BLAST THE FINGER SYSTEM IF POOLING WAS EVIDENT. WE WERE TOLD THAT IF WITHIN THE TWO YEARS WE DECIDED TO REPLACE THE FINGER SYSTEM, OUR MONEY ALREADY PAID WOULD BE SUBTRACTED FROM THE TOTAL COST. I APPRECIATE HOW THIS COMPANY DOES WHAT THEY SAY THEY WILL DO.

THE YOUNG MAN, ANDREW DEPLOY KNEW HIS BUSINESS AND FINISHED IN A TIMELY MANNER.

ACME CALLED TO GIVE TIME OF ARRIVAL-45MIN. BILL WAS ON TIME, VERY POLITE AND EXPLAINED THOROUGHLY OF SEPTIC MAINTENANCE.

RUDE ON THE PHONE, LIKE IT WAS MY FAULT WHEN THEY DID NOT SHOW UP FOR THE JOB.

HE TICKED ME OFF. I HAD DONE MY HOMEWORK AND FOUND THAT LOWES AND SEARS COULD INSTALL A 3/4 HP WITH A FIVE YEAR WARRANTY WHICH WERE NAME BRANDS FOR $199. I THINK HE WAS TRYING TO TAKE ADVANTAGE OF ME BEING A SINGLE WOMEN, IT LEFT ME WITH A SOUR TASTE IN MY MOUTH. I CAN'T HELP BUT THINK WITH THIS HUGE DISCREPANCY THAT THEY WERE TRYING TO PULL A FAST ONE. THAT IS MY OPINION.

DID SOME RE-PLUMBING, ROTOR-ROOTERING, DID A CAMERA INSPECTION OF SEWER PIPES, HIGH PRESSURE WASH OF PIPES AS WELL. GREAT CLEAN UP, HAVE USED BEFORE & HAVE BEEN CONSISTENTLY PLEASED WITH THE RESULTS.

THEY DID A NICE JOB, THEY WERE PUNCTUAL AND DID THEIR JOB. I HAVE NO COMPLAINTS.

WE CALLED ACME WHEN WE DISCOVERED WE HAD NO HOT WATER ON A SATURDAY MORNING. THEY CAME EXACTLY WHEN THEY SAID THEY WOULD BE HERE. WHEN WE DISCOVERED THAT THE WATER HEATER WAS ORIGINAL TO THE HOUSE (30 YEARS) AND IT WAS GOING TO COST OVER $300 TO TRY TO REPAIR, WE CHOSE TO HAVE THEM INSTALL A NEW UNIT. THEY HAD A UNIT ON THE TRUCK. WHILE IT WAS QUITE PRICEY, IT WAS WELL WORTH THE COST TO HAVE HOT WATER ON ONE OF THE COLDEST DAYS OF THE YEAR. THEY DID NOT CHARGE EXTRA FOR IT BEING DONE ON SATURDAY. THE EMPLOYEE WAS EXTREMELY EFFICIENT. WE HAD SEVERAL THINGS THAT WERE HOOKED TO THE WATER HEATER AND IT TOOK LONGER THAN THEY THOUGHT. HE WAS HERE UNTIL 6PM. WE WERE VERY PLEASED WITH THE WORK.

WE WERE VERY PLEASED WITH THE PROMPTNESS AND DEDICATION OF THE ACME EMPLOYEES. WHEN IT WAS DISCOVERED THAT OUR PROBLEM WAS NOT RESOLVED BY PUMPING THE SEPTIC SYSTEM, ACME SENT ANOTHER EMPLOYEE TO CLEAR THE BLOCKED DRAIN FROM OUR BATHROOM. THIS EMPLOYEE WORKED FOR SEVERAL HOURS TO MAKE SURE THE DRAIN WAS CLEARED AND OUR PROBLEM WAS SOLVED. WE WOULD USE ACME AGAIN FOR ANY PLUMBING OR SEPTIC SYSTEM PROBLEMS.

PROMPT, COURTEOUS, EFFICIENT AND INFORMATIVE. CHARGE WAS $150, AND WE BOUGHT SOME ENZYME ADDITIVE AS WELL. TOLD US THAT PUMPING ONCE EVERY 2 OR 3 YEARS IS PROBABLY OK FOR JUST 2 PEOPLE. OVERALL PRICE INCLUDED 10% DISCOUNT.