Access Mobility, Inc

Home Healthcare - Disability Equipment & Services, Home Healthcare - Medical Equipment & Services, Home Healthcare - In-home Services,

About us

Access Mobility, Inc. & Access Elevator. BBB accredited business. Family owned. Additional fax - (317) 784-6391. Accepts payments via cash, check, Mastercard, Visa Discover and AmEx.

Business highlights

54 years of trusted experience

Services we offer

Scooters, bathroom safety, elevators, wheelchair lifts, ramps, adjustable beds, lift chairs, scooter lifts, vehicle modifications, cushions, power door openers, rv lifts, stairway lifts, wheelchairs, grab bars and installation, mobility aids, patient lifts, commode lifts & bathtub lifts. Bath tub cut-outs. Repair almost all brands of equipment. Have an extensive parts department & stock scooter and wheelchair batteries.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-35 of 35 reviews

robert K.
02/2016
5.0
handicap equipment
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5

Yes, I recommend this pro

Steven D.
07/2015
5.0
handicap equipment
  + -1 more
.
Description of Work: Called ahead and showed up on time, did what I needed down without trying to sell me any new items. Was pleased.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Access Mobility, Inc
Thank you for the review sir. I always appreciate the feedback from Angie's list subscribers. I will share it with the staff. Best wishes, John Ausbrooks President

JOHN & CHARLOTTE S.
07/2015
5.0
handicap equipment
  + -1 more
.
Description of Work: Replaced battery backup on chairlift.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Access Mobility, Inc
Thank you for taking the time to leave a review. I appreciate the positive scores. As with all of the reviews I will share it with the staff. I hope your stair lift gives you many years of service. We are celebrating our 25th year in business so know that we will be here if you need us. Best wishes! John Ausbrooks, President

Claytonya D. C.
01/2015
5.0
medical supplies
  + -1 more
Installation and great.
Description of Work: .

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Access Mobility, Inc
Thank you for your kind review. I was the person that took your first call. You explained your basic need and you explained the number of stairs in your home. I sent Bill out to have a look and he returned gushing about how beautiful your home was. Woodruff Place homes are unique and we appreciate the opportunity to provide your stair lifts. We also appreciate you placing your trust in us to install one outdoors. It worked out great. Thank you again for your business and I hope you have many more years in your wonderful home and neighborhood. Best wishes to you. John Ausbrooks, President

Barbara G.
04/2009
5.0
handicap equipment
  + -1 more
Went well.
Description of Work: Installed stair chair seat.

Rating CategoryRating out of 5

Yes, I recommend this pro
$2,995

Response from Access Mobility, Inc
THANK YOU FOR THE POSITIVE RATING! WE HAVE BEEN INSTALLING STAIRWAY LIFTS IN CENTRAL INDIANA FOR WELL OVER 20 YEARS. YOUR CONFIDENCE IN CHOOSING US IS VERY MUCH APPRECIATED. SHOULD YOU NEED ASSISTANCE IN ANY WAY IN THE FUTURE PLEASE LET US KNOW. SINCERELY, JOHN AUSBROOKS, PRESIDENT AND GENERAL MANAGER

B H.
11/2008
5.0
handicap equipment
  + -1 more
unknown
Description of Work: They did a great job.

Rating CategoryRating out of 5

Yes, I recommend this pro
$2,500

Response from Access Mobility, Inc
Thank you for the nice report. Best wishes to you, John Ausbrooks.

JUDY B.
10/2008
5.0
handicap equipment
  + -1 more
I was very pleased. They even let me know there was some warranty left on the motor so I did not have to pay the total cost of it. The service man they sent was very thoughtful and thorough. He was sensitive to my needs and made sure I was informed at all times about what he was doing.
Description of Work: The motor on my electric bed had broken and a couple of the wheels were defective. I purchased this bed from them about four years ago so when I called for service, they came out and gave me an estimate to replace the motor and wheels. I approved the estimate and they ordered the parts and then came back and installed them.

Rating CategoryRating out of 5

Yes, I recommend this pro
$700

Response from Access Mobility, Inc
THANK YOU VERY MUCH FOR YOUR CONTINUED BUSINESS AND THE NICE RATING. WE TRY AND TREAT PEOPLE AS WE WOULD LIKE TO BE TREATED. WITH KINDNESS, PROFESSIONALISM AND HONESTY. SHOULD YOU NEED ANY FUTURE ASSISTANCE KNOW WE WILL BE STANDING BY TO HELP. SINCERELY, JOHN AUSBROOKS, PRESIDENT AND GENERAL MANAGER

Mary R.
07/2008
5.0
handicap equipment
  + -1 more
Wonderful everything went as planned.
Description of Work: Installed shaft type elevator, arranged sub-contractors some carpentry & electrical.

Rating CategoryRating out of 5

Yes, I recommend this pro
$20,000

Response from Access Mobility, Inc
THANK YOU SO MUCH FOR THE A RATING. WE APPRECIATE THE OPPORTUNITY TO HELP FOLKS STAY ACTIVE AND INDEPENDENT. WE ALSO RECOGNIZE THAT IT GIVES US THE OPPORTUNITY TO MEET SOME TRULY WONDERFUL PEOPLE. THAT WAS THE CASE ON THIS PROJECT. THIS FAMILY WAS GENUINELY KIND AND INTERESTING. THEY HAD THE IDEA FOR AN ELEVATOR OVER 20 YEARS AGO SO THEY BUILT THE HOME WITH A SHAFT WAY, IN CASE THE NEED AROSE. WE ARE GRATEFUL TO THEM FOR SELECTING US TO PROVIDE THE SUBCONTRACTORS AND THEIR NEW CUSTOM SIZED ELEVATOR. IT IS OUR WISH THAT THEY ARE ABLE TO SPEND MANY YEARS ENJOYING THE WILD BIRDS TOGETHER IN THE HOME THEY LOVE. SINCERELY, JOHN AUSBROOKS ACCESS MOBILITY AND ACCESS ELEVATOR GENERAL MANAGER

Gayla D.
09/2007
5.0
handicap equipment
  + -1 more
The sales representative, Tony, was very knowledgeable and professional. [I had had a very bad experience with another company's lift. Tony performed some research on my behalf (using the old lift's serial number) and discovered that the other company had installed the wrong type of lift for my van.] I have been using the new (and correct) lift installed by Access Mobility for five months and am VERY HAPPY with both the lift and the service I received. The new lift has not failed even once. I would recommend Access Mobility to anyone who needs handicap equipment.
Description of Work: On March 26, 2007 Access Mobility installed a wheelchair lift in my minivan.

Rating CategoryRating out of 5

Yes, I recommend this pro
$3,500

Response from Access Mobility, Inc
WE APPRECIATE YOUR KIND WORDS AND HIGH RATING. IT IS OUR HOPE THAT YOUR VAN LIFT HELPS YOU STAY ACTIVE AND ON THE GO FOR MANY YEARS. THANK YOU AGAIN! SINCERELY, JOHN AUSBROOKS ACCESS MOBILITY AND ACCESS ELEVATOR GENERAL MANAGER

04/2003
5.0
handicap equipment
  + -1 more
unknown
Description of Work: INSTALLED STAIRWELL LIFT.

Rating CategoryRating out of 5

Yes, I recommend this pro
$3,195

Response from Access Mobility, Inc
THANK YOU FOR THE NICE RATING. WE APPRECIATE YOUR BUSINESS AND VALUE YOU AS A CUSTOMER AND FRIEND. PLEASE ENJOY YOUR STAIR LIFT, IT SHOULD GIVE YOU YEARS OF SERVICE. BEST WISHES! JOHN AUSBROOKS ACCESS MOBILITY & ACCESS ELEVATOR GENERAL MANAGER
    • 1
    • 2(current)

Contact information

4855 S Emerson Ave, Indianapolis, IN 46203

http://www.accessmobility.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Healthcare - Disability Equipment & Services,
Home Healthcare - Medical Equipment & Services,
Home Healthcare - In-home Services,
Home Healthcare - Medical Alert Systems,
Foot Care - Prosthetics & Orthotics,
Home Healthcare - Independent Living,
Kitchen and Bath Remodeling,
Bathtub Restoration

FAQ

Access Mobility, Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Access Mobility, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Access Mobility, Inc offers free project estimates.
No, Access Mobility, Inc does not offer eco-friendly accreditations.
No, Access Mobility, Inc does not offer a senior discount.
No, Access Mobility, Inc does not offer emergency services.
Yes, Access Mobility, Inc offers warranties.
Access Mobility, Inc offers the following services: Scooters, bathroom safety, elevators, wheelchair lifts, ramps, adjustable beds, lift chairs, scooter lifts, vehicle modifications, cushions, power door openers, rv lifts, stairway lifts, wheelchairs, grab bars and installation, mobility aids, patient lifts, commode lifts & bathtub lifts. Bath tub cut-outs. Repair almost all brands of equipment. Have an extensive parts department & stock scooter and wheelchair batteries.

Contact information

4855 S Emerson Ave, Indianapolis, IN 46203

http://www.accessmobility.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM