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A Retired Telephone Man LLC

Phone Wiring, Electrical, Phone Repair,

About us

Owner Operator. A Retired Telephone Man LLC addresses the telephone communication needs of home or small to medium size businesses within the greater Indianapolis, IN area. The businesses served may be a home office of 1 of 2 people, or a company of up to 25 people residing in a major office building. Regular Service Call Fee: One Time $95.00 (No matter how long it takes to fix the problem) Discount with Coupon: 10% Senior Discount with Coupon: 15%

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Installation & repair of telephones or data cabling, TV wiring & outlets in homes & small/medium size businesses, and CCTV for home and small business security.

Services we don't offer

Repair of old telephones.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 124 reviews

Jim E.
09/2011
5.0
phone wiring
  + -1 more
Overall, the experience was good. The price was a deal. He worked continually, and was very efficient. He was nice to work with and got the job done correctly. He cleaned up afterwards. I'm happy with his services overall.
Description of Work: He modified my telephone system. I went from a business system to a regular, residential system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

NANCY B.
09/2011
5.0
phone wiring
  + -1 more
We bought a home with a central HUB that connected cable tv, telephone, and security. It was really a mess. They came and provided a competitive estimate for the work and were able to get our phones back, as well as organize and label the mass of cords and cables going into the HUB box.
Description of Work: Get telephone land line inside the house back up and working.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jason S.
08/2011
5.0
phone wiring
  + -1 more
The reason I gave a B on quality is only because there was one issue where some wires in the attic were removed from the box (like someone accidentally stepped on the wires and pulled them from the block ) that caused my phones not to function. I called Jim and he came back a little bit later and fixed it all up. I was fine with that, messing around in the attic, accidents happen. The only thing that did kind of bother me was they drilled holes in the ceiling so that they would insert rods for the people in the attic to know where to run the wires, good idea, but they didn't fill the holes when they left so I had to patch a few small holes in the ceiling. Not a huge issue, but if you put holes in the house that are supposed to be temporary, I'd have rather they filled them before they left. They are small and I didn't notice them until after they left or I would have said something. Overall, I'd have them back for sure if I needed more of the services they provide. Easy to talk to, very easy going group. Good folks.
Description of Work: Jim and his team (including grandson) ran 6 network hookups down the walls of my house, including a central panel location. They arrived on time and did the job as expected. All the hookups worked first time, Jim and Derek knew what they were doing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Kyle L.
08/2011
5.0
phone wiring
  + -1 more
It went great. We have 2 lines coming in to our home, one of which is used for both phone and fax. Jim came out and recommended a type of portable phone which had 2 lines and no answering machine so that we could use the phones and know when we had voice mail messages waiting for us. That evening, I went out and bought the recommended phones. The next day Mr. (Jim) Walters came out with an assistant and they straightened out which line rang in which room and also got the fax machine working on the correct line. They were both very business-like and pleasant and got the job done quickly and efficiently.
Description of Work: He assessed our phone needs, made a recommendation and came back after I had purchased the new phone system and then he installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

CARL D.
08/2011
5.0
phone wiring
  + -1 more
Repair man came next day. He found a short circuit, repaired it and my phone is working again. Tel-a-marketers are so happy now they can call me again.
Description of Work: My land line phones were dead

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

George V.
08/2011
5.0
landline phone service, phone repair, phone wiring
  + 1 more
Very well. It took parts of two days to complete.
Description of Work: I had very poor quality phone reception in our home. This had been an ongoing problem for years which had gotten worse lately. The contractor worked diligently to locate the source of our problem and made the necessary corrections. We now have good phone reception. I appreciated his efforts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert R. M.
07/2011
5.0
computer repair, phone wiring
  + 0 more
Quality of work was very good. They were very professional and punctual. I would recommend them.
Description of Work: The company installed cable wiring for HD TV and cable internet service. Required installation through interior walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Julie S.
06/2011
5.0
phone wiring
  + -1 more
A Retired Telephone Man was prompt and did exactly what he siaid he was going to do. He did not overcharge and was courteous.
Description of Work: A Retired Telephone Man rewired our telephone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stacie K.
06/2011
5.0
phone wiring
  + -1 more
Jim was very thorough. He worked with Uverse to make sure the connection was up and working in the new room. He stayed until it was all completed and the Uverse was working well in all the rooms in the house.
Description of Work: Jim and his assistant ran a new telephone jack and also moved the Uverse router from another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jan R.
05/2011
5.0
phone wiring
  + -1 more
Excellent. The fee was lower than I expected for the number of man hours that were spent. The guys are very professional and pleasant.
Description of Work: My house has two phone lines, and several of the jacks in the house had stopped working. It took 3 men 4 hours and 2 men another 2 hours to find and fix all the faults, but all the jacks in the house are now working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra H.
02/2011
5.0
landline phone service, phone repair, phone wiring
  + 1 more
What a terrific service provider! I suddenly realized I had no dial tone on any of my phones, checked the outside AT&T network connection, and realized I had a problem "on my side of the box." Looked up phone repair on Angie's List and found "a retired telephone man," whom I knew was the right provider since I worked for "the telephone company" many years ago myself. Jim answered the call immediately, listened to my explanation, assured me that he could help, asked me to "text" my address, and said he would be here in about 90 minutes. And he was! Wow. Diagnosed, explained, and fixed the problem and was gone in less than 45 minutes. I would heartily recommend Jim to anyone having "inside" wiring problems, as he is a faster and less expensive solution than dealing with you-know-who! :-)
Description of Work: Diagnosed and repaired short in inside telephone wiring at main connection box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

LYNDA & BILL K.
12/2010
5.0
phone wiring
  + -1 more
Jim Walters is the best! He promptly came to assess the telephone wiring in a vacant property, to make certain telephones would be work when connected. He updated all the existing phone jacks then found a problem with the wiring in one end of the property. He returned a few days later and repaired the problem by installing a new drop from the pole to the property. He's definitely my "go-to man" from now on.
Description of Work: Updated old phone jacks, checked existing phone wiring to be sure phone service would work when connected, and installed a new line drop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Walt O.
12/2010
5.0
phone wiring
  + -1 more
If I could give an A+ on price and A+ on professionalism, I would. Jim came with a helper (Bruce). They ended up spending 3 1/4 hours to get the work done, and charged only $150. And I believe the quality of the work is every bit as good as anyone else I could have hired. I was very happy, and may well contact Jim when I next need electrical work. He was very honest saying that simple work (like changing fixtures, switches) could be done by Bruce, that running new electrical wiring (e.g. installing new lights where none are now) would require a licenses electrician, and he indicated he would be happy to refer me to someone he trusts.
Description of Work: Installed and ran wiring for a cell-phone signal booster which I purchased at amazon.com. The outside antenna was installed above the roof-line outside, and the wiring was run thru the crawlspace and up into the greatroom (a central location) where the amplified cell-phone signal is boosted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DENNIS N.
11/2010
5.0
phone wiring
  + -1 more
It went great. He was very responsive and came the next morning to do the hook up.
Description of Work: Jim came out hooked up an extension on a business phone system. I already had the equipment he handled the connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Paul and Carlabeth M.
07/2010
5.0
electrician
  + -1 more
He did excellent work at a reasonable price.
Description of Work: I used him to wire a modular media panel in my basement to move telephone service from original service to a modular panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly H.
06/2010
5.0
phone wiring
  + -1 more
We ran into a few challenges during the job, but he solidered on including taking a trip to Fry's Electronics to research some options for me. He did not charge for this addtional information gathering work. In the end we decided to activate only one line which has worked out just fine.
Description of Work: I ask the Retired Service Guy to come out to activate two lines in our front office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Laura C.
06/2010
5.0
electrician
  + -1 more
He came out pretty quickly and we were satisfied with the work.
Description of Work: A Retired Telephone Man replaced a line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY H.
04/2010
5.0
phone wiring
  + -1 more
The cost was very reasonable and less than the telephone company would have charged. He was very available and it was sort of a difficult job to put the thing in a particular wall and he got it done. He was very friendly and neat. He came back another time and figured out how to get a phone working and didn’t charge me anything.
Description of Work: I used A Retired Telephone Man to install a new telephone jack in a room that didn't have one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE & DONNA W.
03/2010
5.0
internet service, phone wiring
  + 0 more
It went great, Jim and Bob are great guys and we enjoyed meeting them.
Description of Work: moved our Comcast modem to the basement and ran new Cat5e line to our home office and cleaned up our existing telephone wiring that was a jumbled mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott M.
01/2010
5.0
phone wiring
  + -1 more
Our phone company had been out to fix the problem about 6 or 8 times but they couldn’t figure it out. We got A Retired Telephone Man to come out and inspect our system, and he was able to fix the problem. We were happy with the service. I would rate him highly and would use him in the future, if necessary.
Description of Work: We used A Retired Telephone Man to check our phone wiring system and fix a problem that we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Charles M.
11/2009
5.0
phone wiring
  + -1 more
I would say excellent service. The job took over two hours start to finish. I believe he was very reasonable as to have a telephone company or another company I call listed on Angies List. If someone wants repair or install extra telephone outlets, I would recomend this service
Description of Work: Jim Walters and his assistant repair one telephone outlet that was not working and install one extra telephone outlet in the room for the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

JOANNE and ROBERT F.
08/2009
5.0
electrician
  + -1 more
He was very efficient, knowledgeable and treated the customer with respect. I would hire him again.
Description of Work: He rewired some outlets that were ground out from a lightning strike.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CAROLE M.
06/2009
5.0
phone repair
  + -1 more
He was so helpful. He was very prompt and knew what he was doing. He was very cordial! I would absolutely call him again. I will be calling him again today.
Description of Work: He helped me out over the phone. I tried to transfer call forwarding to my cell phone and somehow I screwed up my whole system. I took it apart a couple times and put it back together, but could not get it off. He told me what to do over the phone and would not charge me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN G.
05/2009
5.0
computer repair
  + -1 more
Two people came out to do the job and they were very efficient. We had several problems with our connections, but everything worked very well after they came out.
Description of Work: I used A retired Telephone Man to install our DSL and got that to work right with our phone lines. We were also not getting good reception on our phone and he fixed that too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennie S.
01/2009
5.0
phone wiring
  + -1 more
Went so well-I was thrilled to have a working line in my office. My puppy loved Jim! Jim is a wonderful honest man who knows his business...I will be handing out his card to family and friends. Thanks Jim!
Description of Work: I had several dead jacks in my home and wanted to have a working phone in my office. I called the "phone company" and was on-hold for one hour...then I was treated rudely, and then the lady tried to sell me U-verse! I looked up phone wiring in the list and found Jim...I gave him a call and we made an appointment within two days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

8202 Clearvista Pkwy Stuite 2B, Indianapolis, IN 46256

www.hellortm.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Wiring,
Electrical,
Phone Repair,
Computer Repair,
Phone Service - Landline,
Internet Service,
Home Security Systems,
Phone Sales

FAQ

A Retired Telephone Man LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 AM

A Retired Telephone Man LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, A Retired Telephone Man LLC offers free project estimates.
No, A Retired Telephone Man LLC does not offer eco-friendly accreditations.
No, A Retired Telephone Man LLC does not offer a senior discount.
Yes, A Retired Telephone Man LLC offers emergency services.
No, A Retired Telephone Man LLC does not offer warranties.
A Retired Telephone Man LLC offers the following services: Installation & repair of telephones or data cabling, TV wiring & outlets in homes & small/medium size businesses, and CCTV for home and small business security.
Repair of old telephones.

Contact information

8202 Clearvista Pkwy Stuite 2B, Indianapolis, IN 46256

www.hellortm.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 AM