A & D Hydra Clean Inc

Awesome... great team

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A & D Hydra Cleans crew were at our house 40 minutes after my call. Extremely courteous and helpful, caring about our special needs young adult and how the noise of blowers, dehumidifier would affect him.

Dave and his employees were very informative about the work they were performing both prior to and during their work. All workers who came to my home were conscientious and did wonderful work. They left my home clean and all furniture just as it was prior to them coming. I would definitely call them again if needed in the future. They have also been extremely understanding after I let them know my insurance would not be paying for any of my claim. They have been willing to work with me on paying my bill and have allowed me time to appeal the insurance company's decision. I have never had this type of work done in the past, so I had a difficult time rating on price. They did an enormous amount of work over the course of almost one week.

Owner, David Wilson, and one of his people came out and went through everything with me, providing what I considered to be a very objective and very thorough assessment of what I needed to consider, and of how they would go about doing the drying process if they were doing the work. They were very knowledgeable and professional, and took great care to be certain that they made no overtures to take the business away from the other company. Equipped with the knowledge I obtained from A&D, I was able to go back to the other company and insist on certain things being done. The other company did respond well at that point, and in the end, we were, in fact, able to save the floor and plaster walls. Without A&D's consultation we would have been facing unneeded floor and plaster replacement and the associated charges to the insurance company.

DAVE WILSON AND HIS TEAM WERE VERY HELPFUL, THOROUGH AND EASY TO WORK WITH.

DAVE WILSON AND TEAM HELPED US PULL THROUGH AN UNEXPECTED ISSUE THAT CAUSED SOME WATER LEAKAGE. HIS KNOWLEDGE OF THE SITUATION, HIS THOROUGHNESS IN ASSESSING THE JOB AND HIS NON-PUSHY APPROACH HELPED US DECIDE THAT A&D WAS THE RIGHT COMPANY FOR THE JOB. THEY WERE BACK TO OUR HOUSE THE SAME DAY TO BEGIN AND STAYED ON TOP OF THINGS DURING ALL PHASES OF THE WORK. WE WERE IMPRESSED BY THEIR FOLLOW-UP AND ADVANCE NOTICE CALLS WHEN SOMEONE NEEDED ACCESS - JENNIFER IS A WONDER WOMAN IN TERMS OF KEEPING CLIENTS COMPLETELY INFORMED. DAVE USES WELL-RESPECTED AND TRUSTED SUBCONTRATORS WHO LIVED UP TO THE REPUTATION OF QUALITY THAT DAVE ESPOUSED WAS HIS FIRM'S EDGE. HIS ASSOCIATE LEONARD WHO DID THE DRYWALL AND PAINT WORK WAS CLEARLY AN EXPERT AT HIS CRAFT AND THE RESULTS PROVE IT. OVERALL, WHILE WE SURELY WISHED THE SITUATION LEADING US TO CONTACT A&D NEVER OCCURRED, WE ARE HAPPY TO HAVE GOTTEN TO KNOW DAVE WILSON AND HIS TEAM AS A RESULT. HIS FIRM GETS OUR HIGHEST RECOMMENDATION.

USED THIS COMPANY AT THE SUGGESTION OF OUR HOME INSPECTOR, WHOM WE TRUST. WE WERE VERY DISAPPOINTED. THEY CHARGED EXORBITANTLY AND WOULD NOT COMMIT TO ANY PRICES. FOR EXAMPLE, REMOVING THE GARDEN TUB WAS QUOTED AS $3000-$10000. THEIR WORK SEEMED TO BE OVERKILL. IN THE END, WE DISMANTLED EVERYTHING OURSELVES AND THROUGH OTHER COMPANIES, HAD THEM DO THE MINIMAL AMOUNT AND WE PUT EVERYTHING BACK. RESPONSE WAS SLOW AND WOULD HAVE BEEN SLOWER IF OUR HOME INSPECTOR DID NOT HELP US OUT. WE WILL TRY HARD NOT TO USE THEM AGAIN.

(4) THEY CHARGED AN EMERGENCY RATE. I CALLED THEM ON A FRIDAY MORNING, NOT ON THE WEEKEND. THERE WAS NO EMERGENCY TO DO THE JOB, ESPECIALLY BECAUSE THE HOUSE IS VACANT. IT IS A HOUSE I AM TRYING TO SELL. NO ONE LIVES THERE, SO THERE WAS NO HURRY. (5) THEY HAVE ALREADY FILED FOR A MECHANIC'S LIEN. THAT INFURIATES ME BECAUSE I HAVE PERFECT CREDIT. I ALWAYS PAY MY BILLS ON TIME, BUT THIS IS JUST PLAIN UNREASONABLE. I DON'T KNOW WHY DAVE IS BEING SO OBSTINATE. I CAN AFFORD TO PAY THIS BILL. I AM A DENTIST. BUT I REFUSE TO BE RIPPED OFF. I CAN'T UNDERSTAND HOW THIS COMPANY GOT SUCH GREAT RATINGS UNLESS THEY HAVE HAD EMPLOYEES SIGN UP IMPERSONATING ANGIE'S LIST MEMBERS AND PADDED THEIR GRADES THE WAY THEY PADDED MY BILL. IF THEY ARE TRULY AN ''A+'' COMPANY, THEN THEY SHOULD KNOW BETTER THAN TO STRONG-ARM ME AND BULLY ME INTO PAYING THE BILL.

THEY ARE PROMPT AND PROFESSIONAL. THEY HAVE FAIR PRICING AND THEY ARE GREAT PEOPLE THAT ARE VERY RECEPTIVE TO WORKING AROUND YOUR SCHEDULE. THEY ARE ALL VERY CONSCIENTIOUS AND TRUSTWORTHY.

THEY WERE PROMPT AND COURTEOUS. DID A GOOD JOB. PRICING WAS A LITTLE MORE THEN INITIALLY TOLD.

THOROUGH KNOWLEDGE OF PROCESS VERY CAREFUL TO EXPLAIN. POLITE WORKMEN. EXCELLENT WORK. I PLAN TO HIRE THEM FOR MORE CARPET CLEANING.

SHE WAS ON TIME, FRIENDLY, WELL-INFORMED.

THEY WERE AT MY HOUSE WITHIN 3 HRS AND STAYED UNTIL 7PM TO GET EVERYTHING DRY. CAME BACK TO CHECK REGULARLY. WONDERFUL.

ERIC & MIKE WERE POLITE. THEIR SERVICE WAS SO GOOD IT REMINDS ME OF THE SERVICE MY MOM TALKED ABOUT IN THE 50'S. THEY HAD THE VACUUM CLEANER GOING THE WHOLE TIME. THE VACUUM WOULD GRAB ALL OF THE DUST AS THEY WERE CUTTING. THEY PUT A TARP DOWN AS THEY WERE DOING THE INSPECTION. THEY CLEANED UP VERY WELL. THEY PUT SLIPPERS ON OVER THEIR SHOES. THEY HAD TO GO TO THEIR TRUCK SEVERAL TIMES. THEY WOULD ALWAYS REMOVE THE SLIPPERS WHEN THEY WENT TO THE TRUCK AND WOULD PUT THEIR SLIPPERS ON BEFORE COMING INTO THE HOUSE AGAIN. THIS IS A FIVE STAR COMPANY! THEY EXPLAINED EVERYTHING THOROUGHLY TO ME INCLUDING INFORMATION ABOUT MOLD. THEY WERE VERY WELL GROOMED. THEIR UNIFORMS WERE NEAT AND CLEAN. THEY WERE VERY POLITE AND COURTEOUS. THEY INSPECTED EVERYTHING VERY THOROUGHLY AND USED SEVERAL DIFFERENT INSTRUMENTS TO MEASURE FOR MOISTURE AND MOLD. THEY WERE EXCELLENT! THEY REALLY DID A LOT MORE THAN WHAT I EXPECTED. I AM VERY HAPPY THE SERVICE THEY PROVIDED. THEY ARE A TRIPLE A COMPANY!

DAVE CAME OUT AND ASSESSED THE SITUATION. HE SAID THE PROBLEM WAS MINOR AND WE COULD TAKE CARE OF IT OURSELVES, IF WE WANTED. WE DID OPT TO HAVE A&D DO IT. DAVE CAME OUT THE DAY OF REMEDIATION TO CHECK ON HOW THINGS WERE PROGRESSING. DAVE ALSO RECOMMENDED A PLUMBER THAT HE TYPICALLY WORKS WITH TO FIX THE LEAK. THEY COORDINATED THE ENTIRE JOB.

THEY OFFERED QUALITY WORK AND QUALITY CLEANUP. USED A HEPA DRYING SYSTEM WITH HOLES IN MY CEILING, SO IT WOULD DRY OUT AND I WOULDN'T HAVE MOLD. EXCELLENT CLEANUP AND EXCELLENT FOLLOW THROUGH. CAME WHEN THEY SAID THEY WOULD. THEY USED A SELF-CONTAINED HANDHELD INDICATOR TO DETECT MOISTURE IN THE WALLS WITHOUT TOTAL TEARDOWN.

THE A & D CREW WAS PUNCTUAL, COURTEOUS & VERY HARD WORKING. THEY TOOK THEIR TIME TO GET THE JOB DONE RIGHT. THEY SEEMED TO REALLY CARE ABOUT & TOOK PRIDE IN THEIR WORK.

WE WERE OUT OF TOWN AND MR. WILSON HELPED OUR DAUGHTER WITH THE MESS. VERY HELPFUL.

OUTSTANDING PROFESSIONALISM. JENNIFER (AT THE OFFICE) KEPT TRACK OF TIMES WHEN THE STAFF WOULD BE VISITING MY OFFICE (CALLING TWICE TO LET ME KNOW OF POSSIBLE DELAYS). SINCE I COULDN''T USE MY OFFICE, THIS HELPED ME USE MY TIME WELL AND NOT SIT IN MY CAR WAITING.

THEY WERE CHEAPER THAN OTHERS, VERY NICE AND COURTEOUS. VERY TRUSTWORTHY

PROFESSIONAL. NICE APPEARANCE. VERY CLEAN. THE ONLY PROBLEM IS THAT ON ONE DAY THEY DIDNT COME AT THE TIME THEY SAID THEY WOULD. THEY HAVE VERY GOOD COMMUNICATION AND CALLED AND SAID THEY WERE SORRY. I WOULD USE THEM AGAIN.

DID THIS ON THEIR OWN BECAUSE THE FAMILY WAS OUT OF THE COUNTRY. WOULD RECOMMEND.

EXCELLENT RAPPORT WITH CUSTOMERS. WILL USE THIS COMPANY AGAIN.