TLC Plumbing Inc

Quick, clean, wonderful!

Not professional oh we lost you

He replaced the pipes.

I wasn't there for the actual repair job, but I talked to the tenant and she was very happy with their service. I had wrapped the pipe with duct tape because I wasn't sure how expensive the repair was going to be and I was trying to put it off. When it started to leak through the tape I finally called TLC to get the problem corrected. I thought that the job was going to be larger than it turned out to be. Knowing what I know now, I would have called them earlier and not used the duct tape.

Overall it was a good experience

Plumbers were very curteous and professional in both instances....They answered all my questions. The services were exactly what I wanted and the $$$ were very fair...

It went very well, exactly as predicted by TLC. They took care of arranging everything, including drywall repair and repainting. We were very pleased with their service.

After getting three quotes on Angie's List I hired TLC Plumbing because they were about $100 less expensive than the others. I got a quote on the first call and they were able to come out the next day. Everything went okay with installation. The plumber was polite and professional. It ended up costing the same as the others after all was done because he had to do some extras to fit it. I was happy...for a while. About a week later I went out of town for two weeks. My daughter isn't home much so didn't use much water. Around May 25 she sends me a photo of our bathtub full of black water and saying it was really smelly, like rotten eggs....??? We thought it was because the water hadn't been used much for a couple weeks. When I got home I realized it was just the hot water that was black and smelly. Again, I thought (hoped) it was because it wasn't used much so I drained all the hot water and waited for the tank to refill. The problem continued. I have lived in this house with the same hot water heater for 15 years with no problem like this, so having this problem now after a new hot water heater being installed it's pretty obvious the problem is with the new hot water heater. So I did some research and found out the problem exists because of the well water and the type of anode rod in the hot water heater and some kind of reaction with well water, and the anode rod in the hot water heater needs to be changed. When I called TLC Plumbing yesterday Bob knew right away what the problem was and told me he would call me back to let me know when they could "take care of the problem". When he called me back he said an anode rod is $70-$90 and their usual hourly fees would apply and it would be around $300 to fix the problem. What??? I have to pay to have a problem fixed cause by the water heater they installed??? Bob said they don't test the water before installing a hot water heater and how would they know what kind of water I have. Really? It seems to me if Bob knew what the problem was right away they've obviously know this happens and have dealt with it before. They're the experts, they're the ones who should have asked the right questions before installing this hot water heater. I've done more research since that phone call and found out it's a relatively easy job changing this rod. I guess I am going to have to pay someone to do it since I have no skills or knowledge or the right tools, but I won't be paying TLC Plumbing to fix the problem they caused and I will not be calling them for service again.

I got them off Angie’s list. They did a good job. They came the same day as I called them. I have had other people try to clean up the gas leaks and sometimes the gas company asking me to call them back and telling me that they didn’t have to do the job at that time but TLC has been punctual. They are very professional.

They know what they are doing. Their prices are reasonable and they show up. They are great.

Overall I like the way things were set up, I was def overcharged though, material costs were not over $1500 and 5 full days of actual work for 9k. A few things though. There was an issue though with one of the pipes that they "fixed" but not really and tried to hide it when the inspector came through. Luckily, I had thoroughly checked the work and they ended up having to change the layout b/c they didn't want to fix the pipe. Another, was everything was hooked up and work was complete so once again I thoroughly checked the work and they had forgot/hooked up wrong one of the lines wrong and it flooded the location. Which stuff happens I understand but then they tried to blame me for it saying that I must have went behind the wall and disconnected it. Really? The repair personnel were extremely rude when he could have just fixed it left. I didn't need the drama.

We discovered that we had no hot water. I called TLC at approximately 8:00a.m. (the person who answered the phone was very kind and courteous) and a plumber was at our home by 11:30a.m. He was able to diagnosis the problem within a few minutes. Our current water heater was only a little over 4 years old. We were able to call the store we bought it at and they replaced the water heater at no charge. The plumber from TLC removed our old water heater and transported it to the store, brought the new one back to our home and installed the new water heater. In addition, we had purchased a new faucet for our bathroom thinking we could DIY the project and found we were in over our head. The plumber installed the new faucet while waiting for the old water heater to drain. Overall the experience was great. The plumber was a very professional, delightful person. He was efficient and did the job in a timely manner. We will definitely use this company again for any plumbing needs we have in the future.

October 27, 2011 Emergency. Flooding in my basement, both sewage and clear water. Excellent all the way around. Plumber knew where to go and how to do it. This company may cost a little extra for emergency service, but I am glad to find a company this caring and communicating to get the job done. I have had TLC Plumbing several times before these and, always, a courteous and professional work-ethic. They should be at the top of Angie's List.

They showed up on time and performed good work. The employees were also professional and efficient. Everything was great. Prior to this job they installed a sink and did a great job. I would recommend their services to anyone.

It was a pretty big job. They responded right away and did a really good job. They are local and reliable. They show up and do what they say they're going to do. The quality of their work is excellent. They are reasonably priced too.

They were really professional. They were punctual and the price was pretty decent. They were able to come out in a pretty quick time too.

The job was done quickly and proferssionally. The old pipe was cut out and a new one was installed. They cleaned the area after they were finished and put the key back where they found it. Overall, they did a fine job with no leaks.

They were excellent. They even do work for the company, where I currently work. They do both industrial work and smaller plumbing work. The work done by them was good. Everything went smoothly. Their timing was perfect.

When we called he was able answer our questions and let us know how we could fix it ourselves. He was willing to come out if we needed but we ended up not needing him to come. He also did all this for free. I would recommend him and will call if we need him. I had to wait for him to call back a few days but he was pretty busy.

Took longer than expected, due to the fact that the drain had to be re-worked, and my old kitchen cabinet cutout was a very tight fit for new dishwasher. Nevertheless the plumber did excellent work, and took it all in stride.

I was thoroughly impressed by the speed at which the job was completed, as well as the fact that, although my attempt to repair my own plumbing created a major mess ( Which Shannon was kind enough to clean up )reminiscent of one of Lucille Ball's antics on the old ''I LOVE LUCY'' show, He was very professional and spared my feelings by not laughing or lecturing me about leaving major plumbing repairs to the professionals. He also arrived 30 minutes early, for which I was truly grateful, because we had been without water since yesterday afternoon. I was so impressed that repairs that I have slated to perform myself in the future as I renovate my house, I will now just pick-up the phone and call TLC.

TLC WAS VERY PROMPT, HONEST, AND RELIABLE. PLUMBERS' COSTS RANK RIGHT UP THERE WITH BRAIN SURGEONS, BUT THEY DID GOOD WORK.

IT WAS KIND OF EXPENSIVE AND I COULD HAVE GOTTEN THE FAUCET CHEAPER AT MENARD'S. THE FAUCET IS NOT LEAKING, SO THEY MUST HAVE DONE A GOOD JOB. I WAS SATISFIED WITH THE SERVICE, JUST NOT THE PRICE.

I DIDN'T CHECK AROUND FOR BETTER PRICES, I THOUGHT THEY WERE A LITTLE HIGH. THEY GAVE ME A TIME FRAME OF A COUPLE OF HOURS AND THEY FINISHED IN THAT TIME. THEY WERE PROFESSIONAL. THEY SHOWED UP ON TIME AND DID ALL THE CLEAN UP.

I DID NOT GET TO HAVE MUCH OF AN EXPERIENCE WITH THEM. THEY CAME TO MY HOUSE, FIXED THE DRAIN AND THEY LEFT MY HOUSE. MY HUSBAND CHECKED IT OUT WHEN HE GOT HOME AND HE WAS TOTALLY SATISFIED WITH THEIR WORK.