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Aqua Systems

Water Filtration and Softening, Plumbing, Water Coolers,

About us

101 employees. No subs. Cost determined by the job. No travel charges. $25 off the purchase or rental of a softener or reverse osmosis system (limit one per customer) forAL members. No extra charge of 24 hour service.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Water Softeners, Drinking Water Systems, Reverse Osmosis Systems, Bottled Water, Water Coolers, Water Purification Systems, Water Conditioners, Water Heaters, Water Filtration, Whole-House Water Treatment

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
8%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 133 reviews

Belinda D.
12/2010
5.0
water softeners
  + -1 more
We've lived in a new home for 8 years. The hard water deposits got so bad it was leaving a nasty film on the dishes after running through the dishwasher and also hard water deposits were heavy in the bathrooms. We found this company on Angie's List and went to them. They were very straight forward in explaining the models they offered. They were not high-pressure at all but very helpful in understanding our needs and trying to fit them. They didn't try to oversell. After purchase we set up a time to have them do the install. They came on time and were very professional and did a good job. They cleaned up after themselves nicely. We love our water softener. So far it works great. We had a very good experience overall with this company.
Description of Work: Purchased a water softener for our home and had it installed. Our house was already plumbed for a water softener so just needed it connected and turned on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

WILLIAM T.
11/2010
5.0
water softeners
  + -1 more
They did a very nice job explaining our options, installing the softener, and answering any questions we had. It is reassuring to know they are there to back up their product and encourage you to call if you have any questions at any time. They've been a good company to do business with.
Description of Work: Installed new water softener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,365

CHRISTINE & JAMES T.
09/2010
5.0
plumbing
  + -1 more
They installer was just great. The cost was high but as expected. They also gave good advice. I'd use this company again.
Description of Work: They installed an under-the-sink drinking water purifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$569

CINDY B.
09/2010
5.0
water softeners
  + -1 more
They do a good job. I was satisfied. They fulfilled their bonus items that they delivered so much extra salt and osmosis filters. They were good on their and trustworthy.
Description of Work: I had them replace the water filters and stuff like that. The price was included with the price of the water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea J.
07/2010
5.0
water softeners
  + -1 more
I don't have any complaints. I think they are quality, fast and reasonable. I would definitely use them again.
Description of Work: Aqua Systems installed a water filtration system for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M D.
06/2010
5.0
water softeners
  + -1 more
Mike with Aqua Systems did a great job. When he tested the household water, he said that the water softener was working ok, but needed updated adjustments. He took the time to assess our family's water usage and increased water softening needs. He thoroughly answered my questions and showed me how to adjust any settings for the future. We will continue to use Aqua Systems for our water softening and water filtration needs.
Description of Work: Aqua Systems assessed the performance of our water softener, reset the water softener setting to a proper adjustment to meet our household needs, applied a water softener cleaner and conditioner and changed a jammed charcoal water filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82.5

Rebecca M.
06/2010
5.0
water softeners
  + -1 more
We've been using them for 3 years. They are unbelieveable people! They are knowledgeable and very personable. When I called them back a year after the installation, the owner still remembered my husband and me!
Description of Work: They installed a new water softener and filtration system for our drinking water about three years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JACK B.
06/2010
5.0
water softeners
  + -1 more
We have had no problems with the new softener they had installed. They job went very well, and we had no issues at all. They were very professional and nice.
Description of Work: They put in a new water softener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerold S.
05/2010
5.0
water softeners
  + -1 more
I Spent $4,000 or $5,000 for the installation of the water softener. My experience with them was pretty good and I was pretty happy with them. They responded promptly and were on time and installed everything the way as I expected it to be. There were no problems from A to Z, but had to come back for he maintenance.
Description of Work: I used Aqua Systems a year ago and again about 2 or 3 months ago and they exchanged a damaged water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOHN & LINDA B.
01/2010
5.0
water softeners
  + -1 more
Salesperson Dave Leathers explained things completely to me. Made me what I felt was a fair deal. Gave me every credit possible, including $25 Angie's List coupon and return deposit on three water jugs. I did have to wait a few days for installation, but I was advised that would be the case. Because I have had good experiences with Aqua Systems in the past, I was willing to wait.
Description of Work: Installed new water softener; and reverse osmosis water system; hauled old softener and water cooler away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

lawrence P.
11/2009
5.0
water softeners
  + -1 more
They did a wonderful job. They came on time and installed the system for the agreed price. It works wonderfully now.
Description of Work: I used the services of Aqua Systems in early September for installing a new water softner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mindy O.
10/2009
5.0
water softeners
  + -1 more
They are great. They deliver right to your home for a small fee. It is very convenient. They are always so nice and helpful. The price of their salt is great compared to grocery stores and lasts so much longer. Highly recommend!
Description of Work: We called in and ordered salt and rope filters for our softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Caren H.
10/2009
4.0
water softeners
  + -1 more
We had a lot of trouble with the initial install, but they made it work in the end. They first put in a dual tank system which I was interested in. The guy recommended a single tank. They put in the dual tank backwards and we had a lot of problems. In the end they put in a single tank system and it worked beautifully. I am happy with the end product and would use them again in future.
Description of Work: Aqua Systems took out my old water softener and put in a new one.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Sandy F.
09/2009
5.0
water softeners
  + -1 more
We have used Aqua Systems for a lot of years. They are nice people. They bring my salt. We have no trouble with them.
Description of Work: I use Aqua Systems for my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
08/2009
5.0
water softeners
  + -1 more
I went into the showroom to get information about their products. Tom Line was very helpful and answered all of my questions about all models. They installed it 3 days later in the home. I was very pleased at how quickly they did the job and cleaned up after themselves.
Description of Work: I had them install a new water softener in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

EMILY F.
03/2009
5.0
equipment rentals
  + -1 more
Don't buy the digital stainless steel watercooler. Mine broke twice and finally I gave in and got the plain white one. Not as flashy but faultless performance!
Description of Work: I had a faulty water cooler which was one year old. Dave at the Greenwood location was excellent and responded to my concerns promptly and professionally. My experiences at the Fisher's location were not as positive but overall am very impressed with the service and experience at Aqua Systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TERRY M.
01/2009
5.0
water delivery
  + -1 more
Whenever I call in to place an order, the folks on the phone are always pleasant and knowledgeable. Brooks, our delivery man, goes above and beyond. He unloads the order into my garage when I'm here to open it so that I don't have to move them. He picks up the empties which I set out on the porch and delivers the new. The water tastes great and keeps my coffee maker working without getting the build up our tap water causes.
Description of Work: Home delivery of three-gallon water jugs for use with crock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Glenda S.
11/2008
5.0
water softeners
  + -1 more
Installation tech was on-time and completed the installation within the estimated time. He left the area clean. Softener works well and already is reducing amount of detergent needed.
Description of Work: Purchased water softener and installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,082

SUSAN W.
10/2008
5.0
water softeners
  + -1 more
They were honest, straight forward and willing to work with me. Jason was very thorough about explaining everything to me in regards to the set up. I would definitely recommend them to others.
Description of Work: They installed a water softener and an iron filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

MR & MRS JAMES M G.
10/2008
5.0
water softeners
  + -1 more
They were punctual and on time. They gave us a good demonstration on how to use it. They cleaned up well. I would use them again.
Description of Work: They installed a new water softener. They removed our old one and got rid of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

THERESA S.
10/2008
5.0
water softeners
  + -1 more
They show up on time or early. They are professional. Their price is fair and their product is good. Whenever I've had the slightest thing, they bend over backwards to make it right. Everyone I've talked to here has been good.
Description of Work: I had a company come out and waterproof my basement. The drain hose didn't get hooked back right. Aqua Systems came out to check that and make sure everything was OK. I've used them a couple times. They were the ones to install my water softener in the first place and they have also changed the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY S.
10/2008
5.0
water softeners
  + -1 more
We have had no problems. They were professional and punctual when they came out. We would use them in the future if we needed to.
Description of Work: We were in a new house and we purchased a water filter which we had never had. We felt it wasn't being efficient and we called Aqua Systems. They came out and told us the problem is that it wasn't hooked up right, so they fixed that.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KELLYANN K.
10/2008
5.0
water delivery
  + -1 more
It's working great for us! Picking up water from them is great because you drive up they take the empty bottles and replace them with full. They are reasonably priced. I will continue to use them in the future.
Description of Work: I purchased a water cooler from them. They brought that out and set it up.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen A.
10/2008
5.0
water softeners
  + -1 more
Their price was reasonable. They helped me pick out something that really worked for me because I have some limitations on what I can lift. They got me something that only needs attention twice a year which they keep track of. They will call me to come out and they are extremely reasonably priced to do this. This is a huge benefit for someone with physical limitations. They give great service and I was extremely pleased with that. I will continue to use them in the future.
Description of Work: They installed a new water softener in my house. They bring out the salt for this when needed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL AND EILEEN C.
10/2008
5.0
water softeners
  + -1 more
They are reasonably priced. Wayne is the serviceman who did this for us. He was very polite and knowledgeable. He labeled everything for us and just did an outstanding job. We will continue to use them in the future.
Description of Work: February 2, 2006 they changed out our reverse osmosis system in our kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

905 N St Rd 135, Greenwood, IN 46142

www.ilovemywater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Water Coolers,
Rentals - Equipment,
Water Heaters

FAQ

Aqua Systems is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Aqua Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Aqua Systems offers free project estimates.
No, Aqua Systems does not offer eco-friendly accreditations.
No, Aqua Systems does not offer a senior discount.
Yes, Aqua Systems offers emergency services.
Yes, Aqua Systems offers warranties.
Aqua Systems offers the following services: Water Softeners, Drinking Water Systems, Reverse Osmosis Systems, Bottled Water, Water Coolers, Water Purification Systems, Water Conditioners, Water Heaters, Water Filtration, Whole-House Water Treatment

Contact information

905 N St Rd 135, Greenwood, IN 46142

www.ilovemywater.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM