Aqua Systems

The service was really good. They did a good job. Scheduling was fine and I had no issues.

Everything was great. We'd had an Aqua System softener and R.O. system in our previous home and decided it was a no-brainer to use them again. The man who came to our house to intall the system was very professional and personable. We have always had good experiences with Aqua Systems and would recommend them to others.

They were personable, knowledgeable, and everything turned out well.

Everything turned out great. The work was done quickly and it is a very good system.

They did a great job. They make a water softener that is very people friendly and can be fixed at their store. I also buy salt there, and they are courteous, efficient, and I can’t say enough about them.

They did a really good job. The price was reasonable. They were professional and did everything in one day. The gentleman who came out to install everything went over everything with me. The service came with 600lbs of salt and a good warranty.

The guy that came was comfortable, groomed and professional. There was absolutely no pressure, and they called me one time a few weeks later to see if I wanted them to do it. I had told them that I wanted to do some water testing first. When I told them no, they thanked me in a sincere manner. I would definitely go to them again!

We love it. We can drink the water and it doesn't stink any more. It was a little pricey but a good investment. We've even gotten unsolicited compliments from overnight guests who noticed the difference. It must be very efficient because we use a whole lot less salt now which is a nice benefit.

As stated above, everything was done in a very satisfactory manner.

The service was fantastic! I have no complaints. Everyone I dealt with was extremely courteous. I explained to the salesman what I wanted, and he was incredibly helpful!

They were great! They weren’t high-pressured at all, did everything I asked them to do and followed up. They really were excellent and I was impressed!

The service was great overall! They were very professional and good to work with.

The service was great! We worked with them in the past, and they’ve been great to work with overall! They did a good job.

The service was very good overall! They were extremely courteous and informative. They gave us many options, including repairing the old system. We were pleased all-around!

My main complaint is scheduling service. They will set a day, but won't give you an estimate of the time they will be there until that morning. If both people work, that makes planning your day very difficult. In this case, that morning we were told noon to 2:00. I work downtown, left work at noon and technician arrived within that time. However, he didn't have part so had to come back another day. I will give them credit on follow-up call in that they agreed to come first thing in the morning. Technician was good and completed work quickly and fixed the problem. I just wish they could give you a narrower window of time when scheduling service.

Very pleased - dealt with owner. Very knowledgeable, honest and respectful. Aqua systems cost more up front but because of effeciency and ease of repair and replacement I'm saving money in the long run. I'm using 1/4 the salt I did with my old system! Very satisfied!

Overall, the product and installation were better than I had expected. I had 3 other plumbers come out and give me a quote to install another company's water softener. The installation was going to involve knocking out some walls and garage cabinets and the softener would have to go in my garage. Aqua Systems gave me a price that was more expensive than a store-bought water softener but a better quality product. The installers, Jerry and Jeremy from Hood Plumbing Co, were fantastic. They were on time, did an awesome job, and charged less than the 3 other plumbers. Best of all they installed the unit inside the house and did not need to knock out any walls. The installers really made my day and I'd recommend both Aqua Systems and Hood Plumbing to anyone.

The basement is a challenging environment due to the steep staircase of my older home. He did a great job. I have used them in the past and have great service.

They were very nice and helpful. We got some savings and ended up paying $1,000. We would use them again.

They showed up on time and did not take very long to do the job. The company was professional and courteous. They cleaned up after themselves and kept a clean working environment. The job was done successfully and we have had no problems so far with the new system, I would recommend them to anyone in the future.

They did a good job! I thought the price was slightly high, but everything else was good. He needed to drill a hole for access, and drilled an extra hole.

I plan to install a water softener and called to get an estimate. I have absolutely no experience with water softeners. They offered little help when they found out that some plumbing is required before the water softener could be installed. He was polite and apologetic, however, I was just disappointed because I felt helpless and left with no options.

We purchased a home with an old AQ softener that ended up not working. I contacted AQ several times with questions and they were all very receptive and at one point I was so frustrated trying to figure out where to turn off the bypass that Dave L. offered to come to the house to look for the lever ( I told him he didn't have to do that). I scheduled an appointment for a tech to come and assess it and he confirmed that the resin was gone out of the tank, he was very informative and professional. I decided to purchase the high-efficiency unit (no pressure from AQ) and they deducted the service call fee and the trade-in off the price. I was not there in person for payment, but they told me I could call to give my payment via phone. Everyone was very courteous and professional.

It is pretty good. When they came to install they did not take into account where the softener would have to be plugged in so I had to figure it out myself. Other than that it has been fine. He was very punctual and gave me lots of good info. He taught me how to turn the softener on when I was watering outside.

I called and spoke with Dave about water softener options, and he explained everything very detailed. Since we were already pre-plumbed for a softener, he was able to give me a quote over the phone and described what they would do. I ordered the softener, using Angie's List discount, and scheduled installation for the next week. I asked that they call the morning of installation to let me know the expected arrival time. The installer arrived about 10-15 minutes before that time, and he completed his work in around 1 hour! He also added two shutoff valves to the inlet/outlet water lines. He did not have to do this, but I am glad he put them in. After he completed his work and cleaned up the area, he walked me through the controls, and showed me what I should expect to see on the screen (it has an LCD). Our purchase price included the softener, installation and salt, along with a great warranty. They were prompt and professional, and I look forward to doing business with them in the future.