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The Maids of West Central Indiana

House Cleaning

About us

We are The Maids - a ridiculously thorough house cleaning service in Greencastle. We like to think of ourselves as professional connoisseurs of clean. And we're committed to giving you the best clean imaginable. We set ourselves apart by cleaning homes in teams of four. Our professionals employees are bonded and insured - each one trained and certified. We use our own products and supplies, like our specialty vacuums with HEPA filtration that remove 99 percent of all dust and allergens. Our cleaning products are environmentally safe so we can ensure they won't leave behind harsh odors or cause damage. We clean the smallest of details, like doorknobs, light switches, phone receivers, remote controls and appliance handles, because we know where germs try to hide. We also clean kitchen and bathroom floors on hands and knees, the only right way to do it. And all of our home cleaning services in Greencastle are backed by a 100% satisfaction guarantee.

Business highlights

13 years of trusted experience

Services we offer

We've built our business with the understanding that time is valuable and trust is priceless. Our business is based on 30 years of residential cleaning experience. We have the expertise, cleaning system, products and equipment to provide homes the best clean available, while giving our customers the personal service they expect. Our employees are trained, bonded and insured. We also stand by our 100% satisfaction guarantee.

Services we don't offer

Outside 2nd story windows, industrial carpet and furniture cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
14%
3
14%
2
8%
1
6%


Rating CategoryRating out of 5
quality
4.1
value
4.5
professionalism
4.3
responsiveness
4.6
punctuality
4.5
Showing 26-36 of 36 reviews

Nannette E.
01/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning was not finished . Charged too high.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
punctuality
3.0

$260

Crystal T.
03/2015
5.0
house cleaning
  + -1 more
So far so good. I'm happy.
Description of Work: They clean my house. It's about 3800 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from The Maids of West Central Indiana
Thank you so much for your review!:) we enjoy cleaning for you!

Bev B.
12/2014
2.0
house cleaning
  + -1 more
.
Description of Work: Clean residence.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Mary Ellen D.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned well and were very responsive to questions and concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marcy E.
07/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jim G.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Biweekly cleaning floors, kitchen, 4 baths, dusting, trash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ben W.
01/2014
4.0
house cleaning
  + -1 more
.
Description of Work: They were a little late to arrive for the cleaning (supposed to arrive late morning, arrived closer to 2 p.m.). It was pretty dirty, so it took a little longer to clean than anticipated. Overall, they did a pretty good job of cleaning the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$135

DOLLY G.
06/2013
5.0
house cleaning
  + -1 more
The Maids of West Central Indiana come, they don't mess around with chatting, they do their job, they do it well, and they get out of here.
Description of Work: I used The Maids of West Central Indiana for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from The Maids of West Central Indiana
Hi (removed member name), Thanks for the favorable review. And thanks for your business! We greatly value you as a customer, and will always strive to exceed your expectations. Best, Pat & Brenda Kelley

Ray T.
04/2013
5.0
house cleaning
  + -1 more
The work was perfect. They always show up on time. They have a crew leader that takes care of any issues and keeps me updated on everything with the work. When they come to complete the work, they put booties on their shoes to keep the flooring clean. They do a great job and pay attention to detail. They have taken all of the couch and chair cushions off and vacuum everything. When the work is complete, the bathrooms are remarkable as well. Also, then they are completed with the work, they let me know they are complete and allow me to do a walk-through of the work with them.
Description of Work: They provide housecleaning services twice on a monthly basis for our business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from The Maids of West Central Indiana
Hi [member name removed], Sorry for the tardy response; we're fairly new to Angie's List, and are learning our way around. Thanks for the favorable review. And thanks for your business! We'll pass your comments to your team. We greatly value you as a customer, and will always strive to exceed your expectations. Best, Pat & Brenda Kelley

Joel P.
04/2013
5.0
house cleaning
  + -1 more
Overall, the service has been very well. I highly recommend them versus any other maid service available.
Description of Work: I use them to clean my 2400 square foot home every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from The Maids of West Central Indiana
Hi (removed member name), Sorry for the tardy response; we're fairly new to Angie's List, and are learning our way around. We appreciate your comments, and thanks for the favorable review. And thanks for your business! We'll pass your comments to your team. We greatly value you as a customer, and will always strive to exceed your expectations. Best, Pat & Brenda Kelley

Michael O.
12/2012
5.0
house cleaning
  + -1 more
We have utilized their services now for a few months, and I have been very impressed with their professionalism and the quality of the work that they do. With every clean, they have a team of 4 that visit our house, and they do a much better job then I could ever do. Also, if notice that something was missed, they have always come out the next day to fix it. You get the sense that these people really care about what they do. I have recommended their services to 2 other people, and I have heard similar comments from them.
Description of Work: We have utilized their services now for a few months, for cleaning our complete house every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from The Maids of West Central Indiana
Hi (Member name removed), Sorry for the tardy response; we're fairly new to Angie's List, and are learning our way around. We recently learned we can respond to your reviews. We appreciate your comments, and thanks for the favorable review. And thanks for your business! We'll pass your comments to your team. We greatly value you as a customer, and will always strive to exceed your expectations. Best, Pat & Brenda Kelley
    • 1
    • 2(current)

Contact information

1208 S Bloomington St Ste B, Greencastle, IN 46135

www.maids.com/252/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

The Maids of West Central Indiana is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

The Maids of West Central Indiana accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Maids of West Central Indiana offers free project estimates.
Yes, The Maids of West Central Indiana offers eco-friendly accreditations.
Yes, The Maids of West Central Indiana offers a 10% senior discount.
No, The Maids of West Central Indiana does not offer emergency services.
No, The Maids of West Central Indiana does not offer warranties.
The Maids of West Central Indiana offers the following services: We've built our business with the understanding that time is valuable and trust is priceless. Our business is based on 30 years of residential cleaning experience. We have the expertise, cleaning system, products and equipment to provide homes the best clean available, while giving our customers the personal service they expect. Our employees are trained, bonded and insured. We also stand by our 100% satisfaction guarantee.
Outside 2nd story windows, industrial carpet and furniture cleaning.

Contact information

1208 S Bloomington St Ste B, Greencastle, IN 46135

www.maids.com/252/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed