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Johnson Heating & Cooling Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Johnson Heating & Cooling Inc was founded in 1968. We are your go to company for anything ranging from furnace, air conditioning to water heater, and plumbing installation and repair in Franklin, IN. Call us today to schedule your consultation!

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling. Ventilation. Duct Repair. Geothermal. Plumbing. Water Heaters & Softeners. Sump Pumps. Reverse Osmosis. Water & Air Quality Testing, Repair, & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8229 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-229 of 229 reviews

Bonnie T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas O.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Johnson Heating & Cooling Inc
[Removed Member Name], Thank you so much for taking the time to give us feedback and a review for installing you new system!! We greatly appreciate you efforts and comments. Please let us know if there is anything we can answer or assist with. Johnson Heating Cooling and Plumbing - Johnson on the Job - Job Done Right!

Sarah B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Thank you so much for taking the time to do the reviews. And as always, we appreciate your business.

Janice J.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
[Member Name Removed], Thank you for taking the time to do a review. We would love to improve our overall rating with you, please give us a call anytime. We strive for "A" rating from everyone.... you know above and beyond when ever we can. Respectfully, Zona --- [Member Name Removed] Heating Cooling Plumbing

JACKIE W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Would hire again. Quick fix.
Description of Work: My furnace decided to act up and they were quick to come out and fix it...On a Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Johnson Heating & Cooling Inc
Thank you so much for your for your review. We greatly appreciate you taking the time to let us know how we are doing.

Brian G.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great No problems
Description of Work: Replaced the water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Thank you so much for the review, we appreciate it.

Jane H.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Thank you so much for the Review.

Diego E.
08/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Thank you for your review.

Todd T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Thank you for the review. Always there to do the best we can for our customers.

MICHAEL H.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
We appreciate you review. Thanks!

Cheryl R.
06/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Johnson Heating & Cooling Inc
Awesome! Thanks for the review.

Kenneth R. C.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
It was very cold and the blower had to be replaced in the furnace. Response to my call was great and work performed to my expectations. The amount of the bill was higher than I had anticipated.
Description of Work: Replaced blower motor in furnace.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JEFFREY L.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were good, professional. They cleaned up their mess. They weren't the cheapest but were the best value considering warranty, overall price and proximity to my home.
Description of Work: They replaced the furnace and a/c.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

IVIS T.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. They were punctual, quick. The workmanship was very professional and I've never had a problem since. I would recommend them to others and in fact my father-in-law is just about to use them to. I called around to about 7 places and I liked them the best. The way they priced it out.
Description of Work: They came out and put a whole new furnace unit in my house last year as well as my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

MARSHA H P.
09/2008
5.0
heating & air conditioning/hvac
  + -1 more
Great job, no complaints. Will definitely use them again for furnace and A/C maintenance and repair.
Description of Work: Installed a new central air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kim F.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
He is very professional and clean. He used footies before he came in the house. He was very honest and didn't push anything.
Description of Work: He came out to check the air conditioning. There was nothing wrong with it so he didn't need to do anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim S.
04/2008
5.0
heating & air conditioning/hvac
  + -1 more
Did most of our communicating by phone. Heidi, their receptionist was great. Returned calls within minutes. Employees Rick and Jay were extremely professional, polite and dressed in uniforms. They cleaned up after themselves. Completed their work earlier than expected. The job was exceptional. They even replaced two breakers with one. Amazingly the project came in UNDER budget. Even though I kept the old furnace they disconnected everything so it could be easily removed. I would recommend these people to anyone. I have an issue with the price of Heating and A/C, however, their estimate was in line with all others.
Description of Work: Purchased repo house that had an old furnace and no AC. They came out when they promised. They gave 6 estimates for replacing the furnace and putting in a heat pump/AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

STEVEN G.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
We have been using them for several years for inspections, etc.
Description of Work: Replaced the furnace and water heater.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

WILLIAM T.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
David arrived on time and gave excellent service. He was also very courteous. We have used this company for over 30 years and they have been great. They are very honest and they back their work. We have always recommended them to our friends, but now that we're Angie's List members, we can write this report to let everyone know.
Description of Work: Furnace clean and check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ELAINE R.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Good. Service person was personable.
Description of Work: Performed routine furnace check. Replaced humidifier filter. Reattached humidifier hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ROBERT E S.
07/2007
1.0
heating & air conditioning/hvac
  + -1 more
We made an appointment for five o'clock they never showed so we called them and they said they would be here in 15 minutes. We called again 50 minutes after the appointment time and told them we were leaving and not to bother. Never heard from them at all.
Description of Work: Called for estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


JULIE G.
11/2004
5.0
heating & air conditioning/hvac
  + -1 more
I HAD INITIALLY SET UP AN APPOINTMENT FOR WEDNESDAY AFTERNOON, THEY CALLED ME BACK AND GOT SOMEONE OUT RIGHT AWAY (ON MONDAY). HE WORKED QUICKLY, DID A GOOD JOB. HE TOLD ME THE COST UP FRONT BEFORE DOING ANY WORK. THEIR STAFF WAS VERY PROFESSIONAL & HELPFUL; THEY ARE PERFECT!!
Description of Work: FIXED MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Teresa W.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
EXTREMELY NICE REPAIRMEN WHO KNEW WHAT THEY WERE DOING. WOULD USE THEM AGAIN!
Description of Work: OUR LENNOX PULSE HEATER WENT OUT YESTERDAY. CALLED AROUND AND FOUND OUT THAT THESE ARE SPECIALIZED HEATERS AND WE WOULD NEED TO FIND A SERVICE PROVIDER. CALLED JOHNSON HEATING & COOLING LATE YESTERDAY AFTERNOON. TOLD THEM WE NEEDED THE REPAIR BEFORE AN APPRAISER CAME OUT AT 11:00 THE NEXT MORNING. THE REPAIRMEN CAME PROMPTLY AT 8:20 THIS MORNING. THEY DIAGNOSED THE PROBLEM AS A WIRE THAT HAD BEEN BURNED OUT. THEY FIXED THE WIRE IN ADDITION TO CLEANING THE FLAPPER. $49 DIAGNOSIS FEE + $55.00 FOR REPAIR WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

HEATHER M.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE TRULY HONEST AND DON''T CHARGE FOR THINGS THAT YOU DON''T NEED. WE WERE SCREWED OVER BY (ANOTHER COMPANY). JOHNSON HEATING AND COOLING CAME OUT AND FIXED WHAT WAS REALLY WRONG. BOTH TIMES WE HAD THE OWNER COME OUT, ONCE WAS AFTER HOURS. FEES ARE VERY REASONABLE AND YOU GET HONEST SERVICE WHICH I THINK IS SOMETHING HARD TO COME BY IN THIS BUSINESS. I HIGHLY RECOMMEND THIS COMPANY AND I WOULD NEVER USE ANYONE ELSE.
Description of Work: WE HAD THEM OUT TWO TIMES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARK & JANET T.
07/2002
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE FAST, LESS EXPENSIVE, COURTEOUS AND. THE SERVICE WAS FASTER THAN ANOTHER COMPANY WE HAVE USED BEFORE. THEY ALSO HAD TO ORDER THE UNIT. UNTIL THE NEW UNIT ARRIVED THEY RIGGED A TEMPORARY FIX FOR NO EXTRA CHARGE. IT WAS AS LONG AS A WEEKEND BEFORE THE NEW UNIT WAS INSTALLED. SO WE DID NOT HAVE TO WAIT LONG.
Description of Work: THEY REPLACE OUR NEW 2.5 TON LENNOX A/C SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,796

Contact information

555 Industrial Dr # 100, Franklin, IN 46131

http://johnsoncomfort.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Gas Logs,
Air Duct Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Water Coolers

FAQ

Johnson Heating & Cooling Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Johnson Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Johnson Heating & Cooling Inc offers free project estimates.
Yes, Johnson Heating & Cooling Inc offers eco-friendly accreditations.
No, Johnson Heating & Cooling Inc does not offer a senior discount.
Yes, Johnson Heating & Cooling Inc offers emergency services.
Yes, Johnson Heating & Cooling Inc offers warranties.
Johnson Heating & Cooling Inc offers the following services: Heating & Cooling. Ventilation. Duct Repair. Geothermal. Plumbing. Water Heaters & Softeners. Sump Pumps. Reverse Osmosis. Water & Air Quality Testing, Repair, & Installation.

Contact information

555 Industrial Dr # 100, Franklin, IN 46131

http://johnsoncomfort.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day