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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

Emergency Services Offered

Services we offer

Carpet cleaning, furniture & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation and tile & grout cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
17%
3
5%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 26-42 of 42 reviews

Mike P.
02/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Davetta D.
08/2016
4.0
carpet cleaners
  + -1 more
It was okay.
Description of Work: I used Stanley Steemer for carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Ozie P.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna C.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

greg S.
11/2015
5.0
carpet cleaners, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: Approximate date. Cleaned floors for Easter get together.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary L.
09/2015
5.0
carpet cleaners, ceramic tile, flooring contractor
  + 1 more
unknown
Description of Work: The fellows were early due to finishing the prior job ahead of schedule. Cleaned and Scotch-guarded the great room carpet and cleaned the adjoining kitchen/hallway/1/2 bath and laundry room ceramic tile while I followed-up on sealing the tile grout. We were asked at the end to review the job, which was very well done. Not a lot of moisture left in the carpet. Received a follow-up call from the local office the next day asking about our satisfaction with the job done. A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Ron F.
05/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Had 3 rooms of carpet cleaned and had the carpet protection sprayed on all 3 rooms. Also bought a bottle of spot remover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Wilma F.
09/2013
4.0
air duct cleaning
  + -1 more
They were fine.
Description of Work: They cleaned my duct work intially. After a few months, there was still some residue in the air and I called them back out. They came out, re-checked the ducts, and suggested an air purifier and someone to clean the wall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Mark C.
06/2012
5.0
carpet cleaners
  + -1 more
They were excellent.
Description of Work: We used Stanley Steemer for carpet cleaning for the whole house which was about 7 rooms. I have used them before in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jim C.
09/2008
5.0
carpet cleaners
  + -1 more
We have used them to clean all of our rentals and always receive good, prompt service. The crews are very friendly and polite to have around, we would recommend them to anyone.
Description of Work: They cleaned the carpets in two empty apartments which consisted of eight rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

THOMAS B.
08/2008
5.0
carpet cleaners
  + -1 more
I thought it went well. They were punctual and professional. Every once in a while there is a new guy training, but they do a good job. The last time they came, the individual was a little over the top trying to add on additional products. He just kept asking after I said no a few times. That was only one time though out of maybe four or five.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CHRISTINE O.
10/2007
2.0
carpet cleaners
  + -1 more
Very Poorly.
Description of Work: I scheduled a cleaning for my great room which is probably 200-250 square feet. They were 4 hours late and arrived at 6:00 pm. They spent 15 minutes cleaning the carpet! The two young men were young and in a hurry to get the job done and be done for the evening (as they were discussing their plans for the night and were not happy that they were working late due to earlier jobs taking longer). I was very dissatisfied with the quick clean, the spots that they did, they did not attempt to remove and the fact that they did not move any furniture or tables to clean under or around them. I then moved the furniture myself so that they could come back in and do this. They were extremely irritated that I had asked them to do this. I could not understand why they cleaned around items but not next to them? How they were able to get in and out in only 15 minutes? Why they told me the spots were not removable, when after they left I used the spot cleaner I purchased from them and they came out?

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$110

STEVE L.
07/2007
5.0
air duct cleaning
  + -1 more
This is a good franchise to use when you need the job done right the first time. We have dust allergies in the family and we wanted to make sure the ducts were free of this known irritant.
Description of Work: They cleaned out a total of 12 air ducts in my home using a vacuum system they had in the garage. They took about 2 hours to do this in total and all used material and garbage was taken away by them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SHELLEY W.
07/2007
5.0
carpet cleaners
  + -1 more
We are very satisfied with the service they gave us. Our rugs look very clean and we liked the way they ensured that none of the chemicals would get on anything but what they were supposed to clean.
Description of Work: They cleaned 2000 square feet of carpet using a shampooing type of machine. They spent about an hour doing the job and did not have to move any furniture or concentrate on any stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

PAULA B.
03/2007
2.0
carpet cleaners
  + -1 more
Cleaning performed efficiently. The wanted me to look at it when completed. I said the stairs were not clean. They technician said it was stained and could not be cleaned. He told me this tale about it being stained from dirty air from a furnace filter probably not changed often enough. That seemed odd since there were extra filters in the basement when we arrived and a note on the furnace with dates it was changed and no vent was in that location. A few weeks later I cleaned the carpet myself. It was like magic. The soil practically disappeared before my eyes. It returned as the carpet dried and the stain was wicked up. After 3-4 applications the carpet was spotless. I took before and after photos and sent them to Stanley Steemer. No response came for a couple of months. Then a letter arrived and they claimed to have not been able to get in contact with me, but suggested I call. I did not. They have my address and phone number. It was an insincere response.
Description of Work: Carpet cleaning at time of move to new home. Stairs needed extra attention, very soiled at edge near wall.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$250

DAVE M.
10/2006
5.0
carpet cleaners
  + -1 more
We scheduled them to clean our carpets and only requested that they come in the afternoon, no special time was set. They arrived in the afternoon and were very pleasant. They explained what they were going to do and went to work. They completed it quickly and to our total satisfaction. They reviewed with us when it would be OK to remove the protective coasters from the furniture and left everything in great shape. They employees were professional.
Description of Work: We had them steam clean the carpet in 6 rooms in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159
    • 1
    • 2(current)

Contact information

2020 Research Dr, Fort Wayne, IN 46808

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Dry Cleaning

FAQ

Stanley Steemer is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, furniture & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation and tile & grout cleaning.

Contact information

2020 Research Dr, Fort Wayne, IN 46808

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM