Polpo Group Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a locally owned and operated HVAC company based in Fort Wayne, Indiana, serving all of Allen County with ambitions to expand. We noticed a growing trend of large corporate HVAC firms taking over the space that once was filled by smaller, locally owned companies. Witnessing this, we felt compelled to start our own HVAC company to reinstate the essence of local, personalized, and affordable service. We believe that HVAC service should not just be a transaction, it should be a relationship. Instead of upcharging and taking advantage of customers, our goal is to provide a cost-effective and personal experience. We care about our community and strive to keep your home comfortable at a fair price. Leveraging our extensive experience in trades and HVAC, we guarantee the same level of quality as the large corporations. But unlike them, we are proud to employ local technicians and staff. Living and working in Fort Wayne, we take pride in supporting our local economy. Our manager, brings a wealth of industry experience to our team, having held numerous roles ranging from warehouse manager to operations manager, even general manager at several of the larger corporate firms. Our dedicated team of installers and service technicians are thrilled to be part of our mission. They're eager to build the company they've always wished existed. Our administrative staff, too, is all locally sourced, not outsourced overseas. While we are a small team now, we are committed to growth. We are actively hiring and working with local trade schools to foster career development for our youth and demonstrate that Fort Wayne is a vibrant place to launch a successful career. We hope you will choose our local, employee-owned, reliable, and trustworthy team for your next HVAC service or system installation. Thank you for considering us, and we look forward to serving you.

Business highlights

Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.

Services we don't offer

Boiler systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-31 of 32 reviews

renae reinig
04/2024
5.0
Google Review
Courtney, Leo, and Chad were great people to work with. They had availability the same day I talk to them. I was given all the information needed and several options on what I could do. I got a consultation, quote, and then financed all within a couple hours. I appreciated that they were working with me with me while I was dealing with my newborn during the entire process.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia Van Auken
03/2024
5.0
Google Review
I am so impressed with PG and Leo. They were on time, very helpful and professional. I highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom Culbertson
03/2024
5.0
Google Review
The installation crew showed up exactly when scheduled and gave notice every morning when they were on the way. They kept us informed throughout the install of the progress they were making and what would be happening next. They finished on day 5 just as predicted and explained the equipment to our satisfaction before they left. Both crew members seemed genuinely interested in getting the job done correctly and on time. The salesman who sold us the project even noticed an electrical issue and called an electrician to come out and give advice on what to do to solve the issue before he had even finished his project estimate. This was why we chose P & G over other estimates even though their estimate was the highest by a good amount. I would highly recommend P & G to anyone wanting a job done right by caring employees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thai Radin
03/2024
5.0
Google Review
So our furnace was 30 years old. Starting making a lot of bearing noises. We called PG Heating and Cooling and they were extremely fast sending Leo to diagnose the problem the same day. He was honest, efficient, friendly, and gave us multiple options in how we can resolve the issue. Ultimately, since our furnace was so old we decided to just replace it along with the AC. Chad came by later and he was extremely knowledgeable and nice. We had multiple options and we were impressed with the pricing. We went forward with it and Mitchell and Kyle came and installed the new AC and Furnace in half a day. Very impressed with the skillset and expertise of all these guys! Angie was also very friendly on the phone. Definitely recommend using these guys!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay S.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo was professional and thorough. He also has some suggestions, but was not pushy
Description of Work: Check up and duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Randy H.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great! Leo graciously made the 50-minute drive to our home on his day off to address the problem. He figured out what was wrong and scheduled a return trip to finalize the solution.
Description of Work: Our recently installed heat pump stopped working Friday night. Obviously, in this cold snap we needed our problem solved quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

1650 Cass St, Fort Wayne, IN 46808

https://callpghc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Polpo Group Heating & Cooling is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Polpo Group Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Polpo Group Heating & Cooling offers free project estimates.
No, Polpo Group Heating & Cooling does not offer eco-friendly accreditations.
Yes, Polpo Group Heating & Cooling offers a 10% senior discount.
Yes, Polpo Group Heating & Cooling offers emergency services.
Yes, Polpo Group Heating & Cooling offers warranties.
Polpo Group Heating & Cooling offers the following services: Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.
Boiler systems

Contact information

1650 Cass St, Fort Wayne, IN 46808

https://callpghc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day