Polpo Group Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a locally owned and operated HVAC company based in Fort Wayne, Indiana, serving all of Allen County with ambitions to expand. We noticed a growing trend of large corporate HVAC firms taking over the space that once was filled by smaller, locally owned companies. Witnessing this, we felt compelled to start our own HVAC company to reinstate the essence of local, personalized, and affordable service. We believe that HVAC service should not just be a transaction, it should be a relationship. Instead of upcharging and taking advantage of customers, our goal is to provide a cost-effective and personal experience. We care about our community and strive to keep your home comfortable at a fair price. Leveraging our extensive experience in trades and HVAC, we guarantee the same level of quality as the large corporations. But unlike them, we are proud to employ local technicians and staff. Living and working in Fort Wayne, we take pride in supporting our local economy. Our manager, brings a wealth of industry experience to our team, having held numerous roles ranging from warehouse manager to operations manager, even general manager at several of the larger corporate firms. Our dedicated team of installers and service technicians are thrilled to be part of our mission. They're eager to build the company they've always wished existed. Our administrative staff, too, is all locally sourced, not outsourced overseas. While we are a small team now, we are committed to growth. We are actively hiring and working with local trade schools to foster career development for our youth and demonstrate that Fort Wayne is a vibrant place to launch a successful career. We hope you will choose our local, employee-owned, reliable, and trustworthy team for your next HVAC service or system installation. Thank you for considering us, and we look forward to serving you.

Business highlights

Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.

Services we don't offer

Boiler systems

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 27 reviews

Tricia G.
12/2024
5.0
heating & air conditioning/hvac
  + -1 more
They were great showed up within hours on a holiday weekend. Got my furnace up and running.Thank God, As it's a very cold weekend in Indiana. He was punctual and nice and very informative
Description of Work: My thermostat crashed and the whole system would not work, The furnace nor the heat pump would work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brent W.
10/2024
5.0
heating & air conditioning/hvac
  + -1 more
There was an issue I noticed with my brand new furnace over the last two days, and when they arrived to do their service call today, I showed them the problem. Needless to say, I was not too happy after spending all that money on a new furnace to have the problem I was currently experiencing. Long story short, it was a minor issue that they rapidly took care of and apologized for. The communication with the technician and the customer service provided was definitely way above average!!! Well done PG Heating & Cooling!!!
Description of Work: Seasonal service inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Valerie M.
09/2024
5.0
air duct cleaning
  + -1 more
Very happy with the service and technician. Would definitely recommend this company.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elwanda H.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
This is an outstanding company! They truly work with you. They have handled every issue I have had promptly, professionally and completely. I would most definitely recommend to anyone. I have never felt like "just a customer".
Description of Work: The initial heat pump that was installed had several issues. This company went out of their way to work with me to replace the heat pump and to insure my comfort was first and foremost the number 1 mission in their day. Thank you to all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherri G.
08/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo did awesome job explaining everything to me. Showed up timely. His pricing was competitive - I’m still researching my options for a furnace, air conditioner and air purifier system (for mold, dust…..). Leo’s system is one of the options I’m currently considering. I would highly suggest you give his options a consideration.
Description of Work: Estimate for a furnace, air conditioner and air purifier system (mold and dust)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent W.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great communication on what they checked and filter information.
Description of Work: Central Air service/inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Cheryl P.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo came to our house to do a check up on our air-conditioner. He was very polite, I have an odd size filter & it needed replaced, I didn't have one so he went to his truck & made one for me & installed it. The purchase of the AC unit & furnance from this company comes with check ups. He even took time to pet & talk to our miniature doxies, they liked him too.
Description of Work: It was a yearly check up on the AC unit. This fall he will be back to check the furnace before winter to make sure everything runs as it should. The AC & furnace was purchased spring of 2024. The purchase of the units come with spring, summer, fall, check ups

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas H.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. They also were able to get this done very fast.
Description of Work: Had them install a mini split heat pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

PM T.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo did not give up until it was figured out what was wrong.
Description of Work: Thinking it was just a leak in the lines and still not working, it took getting the tech support to help figure out what else it was. They didn’t give up until it was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Randy S.
07/2024
5.0
heating & air conditioning/hvac
  + -1 more
PG Heating were very responsive to our AC upgrade. All of their techs were profedional and knowledgeable. Great personalities and cleaned up after completing the install of my mini split ac unit.
Description of Work: Installed new mini split ac unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Kevin D.
07/2024
4.0
heating & air conditioning/hvac
  + -1 more
I just got a quote from Chad. He is knowledgeable, professional, clear, a good salesman without using pressure. A good experience.
Description of Work: Replace AC.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D Z.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo was great to work with and he explained everything to me that he did and made some suggestion's. Very courteous and professional
Description of Work: Spring AC check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo did a great job replacing the solenoid valve for my humidifier. He was calm, explained what he was doing, and verified that it was working properly before leaving
Description of Work: Replace leaking solenoid valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Simon B.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
The team that installed my new furnace were courteous, knowledgeable and efficient. They did a great job of my install and were very clean and thorough.
Description of Work: New furnace install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Melissa S.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
We are very happy with everything. We got a great deal on the equipment. They explained everything so we could understand. They came out the very next day and installed everything. We highly recommend them to everyone.
Description of Work: Replace heat pump and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda J.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
Efficient, friendly, good pricing. Knew what they were doing.
Description of Work: New furnace and duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Anh L.
04/2024
5.0
heating & air conditioning/hvac
  + -1 more
They do a great job install ac system, include ductwork for my house 65 years old.
Description of Work: We done a new ac system and ductwork for old house 1300 Sqft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

renae reinig
04/2024
5.0
Google Review
Courtney, Leo, and Chad were great people to work with. They had availability the same day I talk to them. I was given all the information needed and several options on what I could do. I got a consultation, quote, and then financed all within a couple hours. I appreciated that they were working with me with me while I was dealing with my newborn during the entire process.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia Van Auken
03/2024
5.0
Google Review
I am so impressed with PG and Leo. They were on time, very helpful and professional. I highly recommend them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom Culbertson
03/2024
5.0
Google Review
The installation crew showed up exactly when scheduled and gave notice every morning when they were on the way. They kept us informed throughout the install of the progress they were making and what would be happening next. They finished on day 5 just as predicted and explained the equipment to our satisfaction before they left. Both crew members seemed genuinely interested in getting the job done correctly and on time. The salesman who sold us the project even noticed an electrical issue and called an electrician to come out and give advice on what to do to solve the issue before he had even finished his project estimate. This was why we chose P & G over other estimates even though their estimate was the highest by a good amount. I would highly recommend P & G to anyone wanting a job done right by caring employees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana P.
03/2024
5.0
air duct cleaning
  + -1 more
Leo did a great job. The design of my vent system was a bit complicated. He could have told me he didn’t have the ability to access my vent on the roof, but instead met the challenge and found a solution so that he could complete my requested task. I appreciate the extra effort he made to ensure great customer service.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Randy H.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great. Zeroing in on the problem, and everyone we’ve worked with—Leo and Jeff (repairmen), Angie (office), and Chad (salesman)—has made it clear that they will do what it takes to satisfy us.
Description of Work: Repairing a malfunctioning heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher F.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
I highly recommend PG Heating & Cooling!
Description of Work: Heating work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay S.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Leo was professional and thorough. He also has some suggestions, but was not pushy
Description of Work: Check up and duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Randy H.
01/2024
5.0
heating & air conditioning/hvac
  + -1 more
Great! Leo graciously made the 50-minute drive to our home on his day off to address the problem. He figured out what was wrong and scheduled a return trip to finalize the solution.
Description of Work: Our recently installed heat pump stopped working Friday night. Obviously, in this cold snap we needed our problem solved quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1650 Cass St, Fort Wayne, IN 46808

https://callpghc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Polpo Group Heating & Cooling is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Polpo Group Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Polpo Group Heating & Cooling offers free project estimates.
No, Polpo Group Heating & Cooling does not offer eco-friendly accreditations.
Yes, Polpo Group Heating & Cooling offers a 10% senior discount.
Yes, Polpo Group Heating & Cooling offers emergency services.
Yes, Polpo Group Heating & Cooling offers warranties.
Polpo Group Heating & Cooling offers the following services: Service Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort. System Replacement Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively. Duct Work Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control. Indoor Air Quality (IAQ) We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.
Boiler systems

Contact information

1650 Cass St, Fort Wayne, IN 46808

https://callpghc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day