About us
Business highlights
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.024 Reviews
Filter reviews by category
Showing 1-24 of 24 reviewsElwanda H.
08/2024
heating & air conditioning/hvac
+ -1 moreThis is an outstanding company! They truly work with you. They have handled every issue I have had promptly, professionally and completely. I would most definitely recommend to anyone. I have never felt like "just a customer".
Description of Work: The initial heat pump that was installed had several issues. This company went out of their way to work with me to replace the heat pump and to insure my comfort was first and foremost the number 1 mission in their day. Thank you to all!
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Yes, I recommend this pro
Sherri G.
08/2024
heating & air conditioning/hvac
+ -1 moreLeo did awesome job explaining everything to me. Showed up timely. His pricing was competitive - I’m still researching my options for a furnace, air conditioner and air purifier system (for mold, dust…..). Leo’s system is one of the options I’m currently considering. I would highly suggest you give his options a consideration.
Description of Work: Estimate for a furnace, air conditioner and air purifier system (mold and dust)
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Yes, I recommend this pro
Brent W.
07/2024
heating & air conditioning/hvac
+ -1 moreGreat communication on what they checked and filter information.
Description of Work: Central Air service/inspection
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Yes, I recommend this pro
Cheryl P.
07/2024
heating & air conditioning/hvac
+ -1 moreLeo came to our house to do a check up on our air-conditioner. He was very polite, I have an odd size filter & it needed replaced, I didn't have one so he went to his truck & made one for me & installed it. The purchase of the AC unit & furnance from this company comes with check ups. He even took time to pet & talk to our miniature doxies, they liked him too.
Description of Work: It was a yearly check up on the AC unit. This fall he will be back to check the furnace before winter to make sure everything runs as it should. The AC & furnace was purchased spring of 2024. The purchase of the units come with spring, summer, fall, check ups
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Yes, I recommend this pro
Nicholas H.
07/2024
heating & air conditioning/hvac
+ -1 moreThey did a good job. They also were able to get this done very fast.
Description of Work: Had them install a mini split heat pump.
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Yes, I recommend this pro
$9,000
PM T.
07/2024
heating & air conditioning/hvac
+ -1 moreLeo did not give up until it was figured out what was wrong.
Description of Work: Thinking it was just a leak in the lines and still not working, it took getting the tech support to help figure out what else it was. They didn’t give up until it was resolved.
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Yes, I recommend this pro
$2,800
Randy S.
07/2024
heating & air conditioning/hvac
+ -1 morePG Heating were very responsive to our AC upgrade. All of their techs were profedional and knowledgeable. Great personalities and cleaned up after completing the install of my mini split ac unit.
Description of Work: Installed new mini split ac unit
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Yes, I recommend this pro
$10,000
Kevin D.
07/2024
heating & air conditioning/hvac
+ -1 moreI just got a quote from Chad. He is knowledgeable, professional, clear, a good salesman without using pressure. A good experience.
Description of Work: Replace AC.
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Yes, I recommend this pro
D Z.
05/2024
heating & air conditioning/hvac
+ -1 moreLeo was great to work with and he explained everything to me that he did and made some suggestion's. Very courteous and professional
Description of Work: Spring AC check
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Yes, I recommend this pro
Michael P.
05/2024
heating & air conditioning/hvac
+ -1 moreLeo did a great job replacing the solenoid valve for my humidifier. He was calm, explained what he was doing, and verified that it was working properly before leaving
Description of Work: Replace leaking solenoid valve.
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Yes, I recommend this pro
$250
Simon B.
04/2024
heating & air conditioning/hvac
+ -1 moreThe team that installed my new furnace were courteous, knowledgeable and efficient. They did a great job of my install and were very clean and thorough.
Description of Work: New furnace install
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Yes, I recommend this pro
$5,000
Melissa S.
04/2024
heating & air conditioning/hvac
+ -1 moreWe are very happy with everything. We got a great deal on the equipment. They explained everything so we could understand. They came out the very next day and installed everything. We highly recommend them to everyone.
Description of Work: Replace heat pump and air conditioner
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Yes, I recommend this pro
Linda J.
04/2024
heating & air conditioning/hvac
+ -1 moreEfficient, friendly, good pricing. Knew what they were doing.
Description of Work: New furnace and duct cleaning.
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Yes, I recommend this pro
$5,200
Anh L.
04/2024
heating & air conditioning/hvac
+ -1 moreThey do a great job install ac system, include ductwork for my house 65 years old.
Description of Work: We done a new ac system and ductwork for old house 1300 Sqft
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Yes, I recommend this pro
$20,000
renae reinig
04/2024
Google Review
Courtney, Leo, and Chad were great people to work with. They had availability the same day I talk to them. I was given all the information needed and several options on what I could do. I got a consultation, quote, and then financed all within a couple hours. I appreciated that they were working with me with me while I was dealing with my newborn during the entire process.
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Yes, I recommend this pro
Patricia Van Auken
03/2024
Google Review
I am so impressed with PG and Leo. They were on time, very helpful and professional. I highly recommend them!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Tom Culbertson
03/2024
Google Review
The installation crew showed up exactly when scheduled and gave notice every morning when they were on the way. They kept us informed throughout the install of the progress they were making and what would be happening next. They finished on day 5 just as predicted and explained the equipment to our satisfaction before they left. Both crew members seemed genuinely interested in getting the job done correctly and on time. The salesman who sold us the project even noticed an electrical issue and called an electrician to come out and give advice on what to do to solve the issue before he had even finished his project estimate. This was why we chose P & G over other estimates even though their estimate was the highest by a good amount. I would highly recommend P & G to anyone wanting a job done right by caring employees.
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Yes, I recommend this pro
Diana P.
03/2024
air duct cleaning
+ -1 moreLeo did a great job. The design of my vent system was a bit complicated. He could have told me he didn’t have the ability to access my vent on the roof, but instead met the challenge and found a solution so that he could complete my requested task. I appreciate the extra effort he made to ensure great customer service.
Description of Work: Dryer vent cleaning
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Yes, I recommend this pro
$199
Thai Radin
03/2024
Google Review
So our furnace was 30 years old. Starting making a lot of bearing noises. We called PG Heating and Cooling and they were extremely fast sending Leo to diagnose the problem the same day. He was honest, efficient, friendly, and gave us multiple options in how we can resolve the issue. Ultimately, since our furnace was so old we decided to just replace it along with the AC. Chad came by later and he was extremely knowledgeable and nice. We had multiple options and we were impressed with the pricing. We went forward with it and Mitchell and Kyle came and installed the new AC and Furnace in half a day. Very impressed with the skillset and expertise of all these guys! Angie was also very friendly on the phone. Definitely recommend using these guys!
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Yes, I recommend this pro
Lisa Blissett
03/2024
Google Review
I scheduled a dryer vent cleaning with PG and Tyler came out to complete the job. He arrived on time and was very friendly and professional.
What was to be a simple dryer vent cleaning turned into 2 visits, due to a dryer vent pipe that had shifted and needed to be moved into position for the dryer to vent properly.
Tyler and Leo showed outstanding professionalism and customer service and they were able to work together to get my vent cleaned out and working.
All of the work they put in should have cost much more than PG charged me, I am very grateful. I will go to them for my HVAC needs in the future.
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Yes, I recommend this pro
Randy H.
01/2024
heating & air conditioning/hvac
+ -1 moreGreat. Zeroing in on the problem, and everyone we’ve worked with—Leo and Jeff (repairmen), Angie (office), and Chad (salesman)—has made it clear that they will do what it takes to satisfy us.
Description of Work: Repairing a malfunctioning heat pump.
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Yes, I recommend this pro
Jay S.
01/2024
heating & air conditioning/hvac
+ -1 moreLeo was professional and thorough. He also has some suggestions, but was not pushy
Description of Work: Check up and duct cleaning
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Yes, I recommend this pro
$264
Christopher F.
01/2024
heating & air conditioning/hvac
+ -1 moreI highly recommend PG Heating & Cooling!
Description of Work: Heating work
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Yes, I recommend this pro
Randy H.
01/2024
heating & air conditioning/hvac
+ -1 moreGreat! Leo graciously made the 50-minute drive to our home on his day off to address the problem. He figured out what was wrong and scheduled a return trip to finalize the solution.
Description of Work: Our recently installed heat pump stopped working Friday night. Obviously, in this cold snap we needed our problem solved quickly.
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Yes, I recommend this pro
Contact information
1650 Cass St, Fort Wayne, IN 46808
https://callpghc.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Polpo Group Heating & Cooling is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Polpo Group Heating & Cooling accepts the following forms of payment: Check,Financing Available,PayPal
Yes, Polpo Group Heating & Cooling offers free project estimates.
No, Polpo Group Heating & Cooling does not offer eco-friendly accreditations.
Yes, Polpo Group Heating & Cooling offers a 10% senior discount.
Yes, Polpo Group Heating & Cooling offers emergency services.
Yes, Polpo Group Heating & Cooling offers warranties.
Polpo Group Heating & Cooling offers the following services: Service
Properly maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility costs. Regular service provides better temperature control, airflow, and humidity regulation, resulting in improved indoor comfort.
System Replacement
Replacing the entire heating, ventilation, and air conditioning system, including both the indoor and outdoor units, ductwork, and associated component typically done when the existing HVAC system is old, inefficient, unreliable, or no longer able to meet your heating and cooling needs effectively.
Duct Work
Well-designed and properly installed ductwork system improves comfort, energy efficiency, and the overall performance of your HVAC system.Distribute conditioned air from the heating or cooling unit to different areas of the building, ensuring proper airflow and temperature control.
Indoor Air Quality (IAQ)
We inspect your HVAC system, evaluating ventilation rates, measuring pollutant levels, and identifying potential sources of contamination. Ourindoor air quality products to improve the quality of the air in your home. Whether it’s a humidifier to make your air comfortable in the winter or a UV light to make your air healthier.
Boiler systems
Contact information
1650 Cass St, Fort Wayne, IN 46808
https://callpghc.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day