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MASTERS HEATING & COOLING INC

Heating and Air Conditioning, Water Heaters

About us

residential and commercial heating and cooling,24 hr emergency service 20.00 of planned maintenace agreement. over 50 employees,senior citizens discounts bbb member,cover ne indiana,nw ohio,southern michigan

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & COOLING.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-44 of 44 reviews

Gary M.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Charlene H.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: The replaced a part on the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Deborah S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They service our heating and air conditioning system twice each year.
Rating CategoryRating out of 5
Yes, I recommend this pro

ROSE F.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provider installed a new heating and air conditioning system.
Rating CategoryRating out of 5
Yes, I recommend this pro

James T.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our aging HVAC system with a new Trane HVAC. We had quotes from four providers of which three quoted Trane and one quoted a competitors system. Masters was the lowest bid of the three Trane quotes for exactly the same Trane HVAC system. The other bid was $2000 higher. | |The only issue we has was getting the $100 referal for a friend that refered us to Masters. One call took care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Verlin B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Didn't really have to do anything they did find the problem

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Mark C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was having issues with my furnace continuing to start to run then shut off so the house would never really heat up. I had Master's come out the next day with no problems at all and they took care of the problem. The service tech was great, very courteous and professional. The reason for the higher cost was that I opted to purchase a program they had running which would service my AC and my furnace. Excellent deal!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Renee L.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: I was very satisfied when Master's put in a geothermal furnace with the unit in my garage years ago. This spring I scraped the pipes from the installation and water came bursting out. I did not have a service contract with Master's but they had a repair man out within an hour of my telephone call. He did enough to let me turn my house water back on and also the furnace/air conditioning itself (but not the connection to my water heater.) They scheduled the final repair with new copper fittings for the next week; however, they fit me in two days after the initial repair because they had already procured the parts needed and the repair man had some time available. He took the time to give me very good advice on maintaining the system as well, advice which took him into my attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joseph B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Tami C.
12/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It was all excellent. I highly recommend them. They even vacuumed my attic, where they did some duct work. They were very professional and reasonably priced. We also called them, because we needed to replace our sump pump. We had their plumbing division replace the sump pump. That division was very professional and excellent, as well.
Description of Work: We had our entire HVAC system replaced, which included two furnaces, two heat pumps, a humidifier, two air cleaners, and a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Tyson M.
10/2010
3.0
heating & air conditioning/hvac
  + -1 more
They took 3 or 4 days to complete the install and there was a clog issue occur in plumbing lines during the process. They did take care of that but it created some damage to the geothermal unit. It ended up being a longer process than anticipated. When the gentleman gave us a quote he indicated there was a credit from the electric co-op but that didn't end up applying. I followed up with the electric co-op and they indicated that the HVAC company should have known and shared the difference between which service did and did not qualify. Ultimately they installed properly and cleaned up the problems as they arose, but it was timely.
Description of Work: We hired them to install geothermal in the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$7,500

Joy H.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did what I expected of them and I would use them again should the need arise.
Description of Work: They did a system analysis of my A/C unit to discover why the house wasn't cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark F.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything was good and it went well. I am pretty happy. They came out and quoted us a price and showed up quickly to do that. We called them back within a week and they came back to take the final measurements. We talked about an install date and they were able to come back just a few days later and get it installed. We called them back on a Monday and they came back Thursday, Friday and finished up on Saturday morning because they ran into some problems, but that was no big deal. I was really with the extra effort they went through to get the furnace in, especially because we were out of air conditioning.
Description of Work: Masters Heating & Cooling put n a new furnace. We put in a geothermal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

John A.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
They came out and gave me an estimate for the work. They gave me an estimate, which they stuck too and did very good work. They did precisely what they said they would do for the price that they said they would. The price for all of the work seemed to be fair. I will certainly call them back in the future.
Description of Work: Masters Heating & Cooling Inc. did some work on my furnace a couple of years back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy G.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
The removal/installation went very well. The technicians worked very hard and completed the job right on time. They left the house and driveway spotless.
Description of Work: They removed my old, worn out furnace and central air and then installed a new Trane high efficiency system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Ginny F.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The appointment was set exactly as the salesman (owner) said it would be. The customer service staff were pleasant and courteous. The technicians arrived on time. They were courteous, clean and knowledgeable about the work. I came home at noon to check on the progress and they were working not loafing. At the end of the day when the work was done they cleaned up without a trace left behind and they educated me on my new programmable thermostat. They set it to my needs while walking through the process. Very happy. I had interviewed 5 companies the year before for the job and Masters was not only the most reasonably priced but also matched my needs and did not try to oversell for my needs.
Description of Work: On 04/08 they installed a new energy efficient Trane furnace and air conditioner to replace my original 30+ yr old equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Cynthia H.
09/2008
4.0
heating & air conditioning/hvac
  + -1 more
Their prices are very reasonable. They are honest and have high integrity. They have very well educated technicians. Their office staff is friendly and helpful and not too pushy. If we were going to stay in Fort Wayne, we would continue to use them in the future.
Description of Work: We have a service contract with them for our heating and air conditioning units. They come out twice a year to service them. We have used them now for two years.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

jill R.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Working with Master's was a wonderful experience. We had two different estimates done and the actual work took two and a half days. Each visit they were prompt and hardworking. The work was originally supposed to only take two days, but they came back on Saturday morning to finish up. They took time to explain each and every thing they were doing to make sure we were fully aware of everything that was going on. They cleaned up everything that had to be ripped out of the house and hauled it away. I would easily hire them again and recommend them to anyone.
Description of Work: We bought an old house that needed new duct work run throughout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

ADAM G.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
Everything continues to run smoothly because we have a professional company like Master s taking care of our needs. We love their customer service.
Description of Work: We have a bi-yearly service contract with them. They come out and inspect both the heater and the stand alone air conditioner that heats and cools our 2100 square foot home. They replace the filters, clean the ducts, and ensure everything is running properly. Large part replacements cost extra.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1
    • 2(current)

Contact information

3512 Cavalier Dr, Fort Wayne, IN 46808

www.mastersheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

MASTERS HEATING & COOLING INC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

MASTERS HEATING & COOLING INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, MASTERS HEATING & COOLING INC does not offer free project estimates.
No, MASTERS HEATING & COOLING INC does not offer eco-friendly accreditations.
No, MASTERS HEATING & COOLING INC does not offer a senior discount.
Yes, MASTERS HEATING & COOLING INC offers emergency services.
No, MASTERS HEATING & COOLING INC does not offer warranties.
MASTERS HEATING & COOLING INC offers the following services: HEATING & COOLING.

Contact information

3512 Cavalier Dr, Fort Wayne, IN 46808

www.mastersheatcool.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed