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Dusty Brothers, Inc

Dryer Vent Cleaning, Chimney Sweep, Chimney Repair,

About us

Additional phone - (260) 471-7727. Family owned & operated .

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Chimney & fireplace cleaning, repair & reconstruction, masonry repair, relining, rebuilding, tuck pointing & waterproofing, safety inspections, caps, dampers, dryer vent cleaning, repair & installation.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.868 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-68 of 68 reviews

Dane C.
09/2017
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Colleen C.
07/2017
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned dryer vent
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
08/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph B.
07/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned my dryer vent. They did a good job and even threw in a replacement part at no charge

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Erin L.
03/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas W.
01/2015
3.0
chimney repair, chimney sweep, dryer vent cleaning, fireplaces, gas logs, plumbing
  + 4 more
unknown
Description of Work: • I moved into a home with 2 fireplaces, 1 chimney |• I wanted chimney cleaned and shown how to use gas fireplace |• Said my gas fireplace didn't work correctly (later found out it was just clogged with dirt) |• Tried to sell me overpriced gas logs without even trying to clean old one. |• Dusty Brothers said I didn't need a chimney cleaning and would only charge me for an inspection. | |I feel I overpaid for the time they were here (about 15 minutes) and disappointed that they didn't try and fix my current gas logs.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Dianne B.
05/2014
5.0
plumbing, house painters, dryer vent cleaning
  + 1 more
unknown
Description of Work: Cleaned dryer vent and did it quickly, efficiently, and thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dennis R.
09/2012
3.0
chimney repair
  + -1 more
unknown
Description of Work: Estimate only. They did a drive by down the street and viewed the chimney from the road. A few days later we received an estimate in the mail. Since we were not impressed by the way the estimate was given we chose another company.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Mary Beth B.
03/2012
5.0
chimney caps, chimney repair
  + 0 more
very well
Description of Work: repaired crumbling chimney cap and applied sealer to bricks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary Beth B.
05/2011
4.0
chimney caps, chimney repair
  + 0 more
Fine/
Description of Work: Repaired chimney crown and waterproofed brick chimney. It is difficult at this point to know the quality of the work as i am not going up on the roof! But from the ground it looks okay.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

A H.
04/2011
5.0
dryer vent cleaning
  + -1 more
I would use them again in the future, they overall did a good job.
Description of Work: We had them clean our dryer vent and put a new cap on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Suzanne B.
07/2010
4.0
dryer vent cleaning
  + -1 more
They got up on my roof in bone chilling weather and cleared my dryer vent line, as well as installing a new vent on the roof that was wider and allowed for easier access. It was freezing out and I really needed someone to do it for me. In the future I will recommend them to friends with chimneys and circumstances such as mine, but I will purchase my own kit to keep it clean from here on out, before it gets too cold. They came out quickly and had everything they needed in the truck.
Description of Work: My dryer vent was clogged, they unclogged it and replaced a vent.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

karen M.
11/2009
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
The experience has been good. I have them come every couple years. They are always reliable and do a good job. They were late to the appointment, but they did call me to let me know that they would be an hour late.
Description of Work: They get up on the roof and clean the dryer vents. They also check the chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Sharon B.
12/2008
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Very courteous and aware of protecting the house.
Description of Work: Had chimney swept, dryer vent cleaned and rerouted along with the purchase of a reflective shield for the fire place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$604

Judy B.
08/2008
5.0
chimney sweep
  + -1 more
They were great! They really went the extra mile and had to climb up in our attic. They did not overcharge us either for this extra service. They also always offer coupons. They are locally owned. I am planning on calling them to come out again and would recommend them to others.
Description of Work: They cleaned out our dryer vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

cherie S.
08/2008
5.0
air duct cleaning
  + -1 more
They were very nice people to work with. They showed up on time. I was so happy with the job that I have scheduled a yearly cleaning. I would definitely recommend him.
Description of Work: The company cleaned the dryer vent and put an extension on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

DOTTIE W.
08/2007
5.0
chimney caps
  + -1 more
Last winter I called 3 different chimney companies out to my home because of the cold air coming in my home. This company was the least expensive with a senior citizen discount. They came out within 2 days of my call. There were 2 men doing an inspection of my fireplace and chimney, one was the owner of the company. They found my old cap was rusted and a few areas that needed tuckpointed. They took pictures of the rusted cap and showed them to my husband. They installed a damper cap and tuckpointed the bad areas. They didn't charge me extra for the tuckpointing, just the damper cap. The owner worked with my husband and I due to the fact we are on a fixed income.
Description of Work: They installed a damper cap and tuckpointed my chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

MAREN S.
07/2007
2.0
chimney caps, chimney repair
  + 0 more
The installation of the damper went fine, but it didn't solve the problem. When they caulked around the chimney, they caulked with a silicone caulk that wouldn't hold paint, so several months later I had to have painters re-caulk the same area with different caulk over the top of theirs so it would hold paint.
Description of Work: I called them to inspect my chimney and see if they could figure a way to stop some leaking (which at that point was minor) and the entry of cold air through the chimney. They recommended a damper cap system to replace my other chimney cap and damper. That was $425.00 and it didn't stop leaking and my room was still freezing from the outside air coming down the chimney. They also caulked around the chimney outside to try and stop the leaking at a later date, for $89.00. That didn't stop the leaking either. Somehow he didn't see the crown was cracked and the brick and mortar was cracked at the corbel. (These were found later by another chimney sweep).

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$514
    • 1
    • 2
    • 3(current)

Contact information

8909 Brooks Rd, Fort Wayne, IN 46825

www.dustybrothers.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Dryer Vent Cleaning,
Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Masonry,
Air Duct Cleaning,
Plumbing,
Exterior Painting,
Gas Logs,
Stucco,
Home inspection

FAQ

Dusty Brothers, Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Dusty Brothers, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Dusty Brothers, Inc does not offer free project estimates.
No, Dusty Brothers, Inc does not offer eco-friendly accreditations.
No, Dusty Brothers, Inc does not offer a senior discount.
Yes, Dusty Brothers, Inc offers emergency services.
No, Dusty Brothers, Inc does not offer warranties.
Dusty Brothers, Inc offers the following services: Chimney & fireplace cleaning, repair & reconstruction, masonry repair, relining, rebuilding, tuck pointing & waterproofing, safety inspections, caps, dampers, dryer vent cleaning, repair & installation.

Contact information

8909 Brooks Rd, Fort Wayne, IN 46825

www.dustybrothers.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM