2013, 2014, 2015, 2016 Super Service Award Winner! Over 20 years experience protecting life, property and health. BBB A+ rating, Indiana and National Pest Management Associations.
Business highlights
18 years of trusted experience
Services we offer
Pest control, exterminating, bed bugs & bee removal
Description of Work: On two occasions thought I had an insect problem. In both cases the problem was something else that they identified. They did not charge for the service either since no work was actually done. Most businesses would have charged for the trip
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROSE F.
01/2018
5.0
pest control
 + -1 more
Very well.
Description of Work: We had a bug problem which got resolved very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$807
Angela G.
10/2017
4.0
pest control
 + -1 more
Great, took care of the problem.
Description of Work: I had bees, they came out and took care of it right away.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Todd H.
09/2016
5.0
pest control
 + -1 more
unknown
Description of Work: We had a bed bug issue pop up. They were there to perform an inspection on the day I called them. Billy submitted a proposal that included costs and steps needed to prepare for the treatment. They were on time for all three appointments and the issue we are happy to report is resolved. I will be using them from now on for my seasonal pest control plan.
Rating Category
Rating out of 5
Yes, I recommend this pro
James B.
03/2016
5.0
pest control
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian C.
11/2015
5.0
pest control
 + -1 more
unknown
Description of Work: I had a bee hive behind the siding of my house. Called and setup an appt for that same day. Free quote for service. Determined I needed a dust spray into the entry/exit point for bees. He explained how the dust worked and the what I need to watch for over next few days. If they came back within 2 days, I could reach out to them and they'd dust again. I decided to go forward, paid with credit card on spot. I went back to work, he performed the service. No more bees. Would use them again. Easy!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Donald P.
08/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Removed an active hornets nest
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Robert D.
07/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Removed large hornet nest from outside soffit. Also walked around property to identify any other potential issues. Very prompt and courteous. Have used this company twice in the past year and exceeded my expectations both times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Marlene H.
06/2015
5.0
pest control
 + -1 more
unknown
Description of Work: They sprayed for carpenter bees and for carpenter ants. They had to come back and spray a second time for the carpenter bees. The second trip was no cost for me, because there is a 90 day guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Terri D.
04/2015
5.0
pest control
 + -1 more
unknown
Description of Work: They did great and have excellent follow up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Stacey M.
02/2015
5.0
pest control
 + -1 more
unknown
Description of Work: Treated entire house & garage for spiders & other pests. House had been vacant for a couple of years. Treated both interior & exterior of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Steven W.
10/2014
5.0
pest control
 + -1 more
unknown
Description of Work: incredibly responsive. I called and they showed up in less than an hour. They were thorough in looking for the yellow jacket infestation and bees were gone in 48 hours
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Vicki D.
10/2014
5.0
pest control
 + -1 more
unknown
Description of Work: sprayed to remove bees that had made a home in the fascia at my front door |very professional, explained the process, put on his bee suit and sprayed the area
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
TOM B.
09/2014
5.0
pest control
 + -1 more
unknown
Description of Work: Eliminated one nest of hornets and one nest of yellow jackets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Holly B.
07/2014
5.0
pest control
 + -1 more
unknown
Description of Work: They sprayed for bees and other bugs along the roof line and around the base of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Tim A.
09/2013
5.0
pest control
 + -1 more
I called bug free and the person who answered was knowledgable and wanted to take care do our bee problem ASAP. He said someone would be out the same day, but it may be 7pm and asked if that would be ok and we of course said yes. The actual exterminator Billy called and said before he headed south he could come by early afternoon, I told him we were home but could be there to meet him. On our way to meet up with Billy we were delayed by a half hour and when we arrived home Billy had completed the work, charged us the minimum and said while he was waiting for us did a visual around our house and pointed out a couple things to us. The level of service they provided is refreshing, we have a new service provider and it is Bug Free!
Description of Work: Bees building a nest in and under eve near sliding patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
William S.
09/2013
5.0
pest control
 + -1 more
I called late in the morning and they were at our house by early afternoon. We had bees swarming around a gap in our siding and they were tearing into the drywall ceiling in our bedroom. We could hear clicking, as they tore into the material. The company representative gave a full explanation of what the bees were doing and what he proposed to do to stop the activity. We gave him the go-ahead and stayed in the house to keep from getting stung. He said we might see bees for another day or two, but to call if they came beyond two days. We saw one lone bee, this morning. The clicking stopped the moment he treated the entry point. We're so glad they were stopped before getting into the house for the winter!
Description of Work: Stopped bees from continuing to damage our ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Janice D.
08/2013
5.0
pest control
 + -1 more
I was extremely pleased at their responsiveness. I noticed the Hornet's nest over the weekend and planned on calling first thing Monday morning. Before I could make the call, my painter showed up to paint the exterior of the house. (I didn't know he was coming at that time. I was waiting for him to finish up another job.) The painter needed to work only a few feet from the nest. I called Bug Free and they were here in 15 minutes! Everything was taken care of in less than an hour. Also, he was extremely thorough in noticing that I had another problem. That surely saved me another service call. He was very professional and did a great job.
Description of Work: I had a HUGE hornet's nest in a tree right next to my deck and house. He got rid of the nest and then got rid of 2 small bee hives at no charge. When he was done, he walked around the house and noticed that bees were going in and out of a crack in the corner of the house. There was a hive in the walls! He took care of that also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Kevin N.
04/2013
5.0
pest control
 + -1 more
Very nice, punctual, and professional. Not to mention half the price of the bigger companies!
Description of Work: They took care of a bed bug problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Victor K.
03/2013
5.0
pest control
 + -1 more
See above.
Description of Work: Exterior Pest control application. I purchased the annual maintenance plan as they offered the services at the same price as the deal I bought on Angie's list. I also bought the service for my sister's house and she had a good experience as well. A few weeks later I had them return to address a mice issue as the weather got colder. Since his treatment we have had no mice. Also the service was provided at no cost since we purchased the annual service plan. This is a new, small, local company which we like to support and which I have recommended to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dane C.
12/2012
5.0
pest control
 + -1 more
Went very well ... highly recommended
Description of Work: They laid down an exterior bug control around the house and pointed out where borer wasps had caused some damage. They eliminated these plus examined the premises for other insect damage. They will be coming back in the spring of 2013 to repeat the service plus dealing with internal pest control. The cat has taken care of all rodents within a 50 yard radius of the place. Brings them home to share with me ,,, yum :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Debra P.
11/2012
5.0
pest control
 + -1 more
Everything went as advertised. Would have finished in one visit if the weather would have permitted it.
Description of Work: Had inside and outside of house sprayed as a preventive measure. House had been vacant for a year or so before we purchased it. Had used an over the counter pest control a few times around the foundation but still had a small problem with spiders. The technician came and sprayed the entire inside of house however the weather prevented him from spraying outside. He came back about a week later as weather permitted and finished the outside. Very professional and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
David D.
08/2012
5.0
pest control
 + -1 more
I realize that with a name like ?Bug Free? and 57 five-star reviews, this company was the obvious choice, but I was still surprised at the level of professionalism and dedication to customer service shown by both the owner, John, and the tech, Billy. And the results? It?s only been a couple of days, but there are no more box elder beetles crawling all over the outside of the house, no more wasps buzzing us every time we go outside, no more spiders lurking in every nook and cranny. My husband and I couldn?t be happier. We will definitely be signing up for Bug Free?s annual maintenance plan. Like the others who?ve left stellar reviews, we are happy and, more importantly, bug free.
Description of Work: House sprayed for bug control, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Jaclyn C.
05/2012
5.0
pest control
 + -1 more
unknown
Description of Work: John is the best. We have him come out 2x a year. He is personable and knows what he is doing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Pamela P.
06/2011
5.0
pest control
 + -1 more
I thought Bug Free Pest Control's service was excellent (for the reasons given above).
Description of Work: I've been living in this apartment since last July. When it got colder in Fall, I suddenly discovered I had a bug crawling across my chest one evening. This was the first of numerous crawling and flying bugs in the apartment, which I later learned were stink bugs. While the apartment management was willing to send a staff handyman in with poison, I had a little dog and just plain wanted professional--safe and thorough--extermination. So I looked on Angie's List for an exterminator. Oddly, I got some factually erroneous information on the phone from one exterminator highly rated in Angie's List for Fort Wayne. So I decided to go with a different company, Bug Free Pest Control, a local company with numerous high ratings on a different site, When I talked on the phone with the owner, John, in March, he advised me to wait until it was warmer so extermination would be more effective. So I waited and called him again in June and am reporting on the excellent service I got today. John, the owner, has more than 20 years experience in bug extermination and has owned his own small company (servicing Allen County and another branch servicing Adams/Wells Counties) for 4 years. John came exactly when he said he would. John seemed to me extremely knowledgeable about how the stink bugs apparently got into my apartment (but, commendably, refused to disparage competing companies). Dressed neatly in a clean uniform, John was cheerful and pleasant while doing his work. Bug Free Pest Control is eco-friendly, using green products when possible (unfortunately not possible with stink bugs). John was plainly concerned about safety for me and my dog as well as doing a conscientious and thorough job. The charge was reasonable and as estimated on the phone and includes a 60 day warranty. While I have to wait and see the results, my impression so far is that Bug Free Pest Control's service was excellent.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Home inspection
FAQ
Bug Free Pest Control LLC is currently rated 4.8 overall out of 5.
Bug Free Pest Control LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Bug Free Pest Control LLC offers free project estimates.
Yes, Bug Free Pest Control LLC offers eco-friendly accreditations.
No, Bug Free Pest Control LLC does not offer a senior discount.
No, Bug Free Pest Control LLC does not offer emergency services.
Yes, Bug Free Pest Control LLC offers warranties.
Bug Free Pest Control LLC offers the following services: Pest control, exterminating, bed bugs & bee removal