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A-1 MARK'S APPLIANCE INC

Appliance Repair, Appliance Sales and Installation, Hauling,

About us

90 DAY GUARANTEE ON USED APPLIANCES FREE DELIVERY IN FORT WAYNE AREA $55 IN HOME SERVICE FEE FLAT RATE LABOR CHARGE

Business highlights

47 years of trusted experience

Services we offer

APPLIANCE REPAIR-LARGE, BUY AND SELL USED APPLIANCES. HAUL AN MOVE APPLIANCES

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-71 of 71 reviews

Pat M.
11/2017
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Replace the circuit board in ice maker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen C.
06/2017
5.0
appliance repair
  + -1 more
Great! Very professional.
Description of Work: Repair of ice maker and door mutton.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan M.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah O.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

PEGGY N.
04/2013
5.0
appliance repair
  + -1 more
Mark arrived as scheduled, and was very friendly and professional during the short time it took to complete the job.
Description of Work: Mark replaced the belt and pulley on my Sears Kenmore dryer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Mary S.
01/2013
5.0
appliance repair
  + -1 more
Excellent we will definite use again.
Description of Work: Our refrigerator completely quit and we had to throw out everything. My husband called them the next morning and they worked us in 3 hours latter. The gentleman was very knowledgeable, thorough and considerate. It was a small part, a capacitor that he had on his truck and 10 minutes later he was done and on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Zubin K.
09/2012
5.0
appliance repair
  + -1 more
Unlike most plumbers, I was provided a full price quote for installation over the phone, as I am an out of state Landlord. Communication was excellent and turnaround time rapid, a must for a landlord. I was only charged after the installation was completed, which was one week after order was placed. I spend a day or more calling several plumbers/installers and had poor or no feedback or outrageous install costs quoted , prior to going with this company. I would use them again in the future, if needed.
Description of Work: Installation of a Whirlpool dishwasher in a rental home. Initial quote was $95. Extra charged due to parts required. Since I was not present during installation, I cannot provide more details. Since my tenants are not complaining, I must assume their dishwasher is working fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

David L.
06/2012
5.0
hauling services
  + -1 more
I called at 3 pm on Thursday to have an old refrigerator hauled away and they came at 9 am the next day. Their price was very reasonable in my opinion. They were very professional, called when they were on the way.
Description of Work: Hauling away an old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Amanda W.
01/2012
5.0
appliance repair
  + -1 more
I had them come out to repair my washer.
Description of Work: My family has used this provider for over 20 years. I had them come out to repair my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laurie C.
01/2012
5.0
appliance repair
  + -1 more
I have been using him for both my rental properties and my house. What stands out the most is the level of service and honesty I'm looking for when I'm buying an appliance to determine whether I need to repair the appliance or replace it. I feel like he gives me the information I need in order to make an informed decision. He obviously knows the business, he knows the appliances, usually when I call him, I'll tell him what the problem is, I'll have the model information and from there he'll tell me if there are outstanding recalls or something that happens regularly with that particular model.
Description of Work: Replaced a sensor on the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Susan D.
01/2012
5.0
appliance repair
  + -1 more
I found them on Angies list. Their services were great but the first time I called I was waiting for them to call me back and they didn't. I think it was just a glitch in the system because after that they came out and they were great.
Description of Work: Service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$45

Charlton A.
11/2011
5.0
appliance repair
  + -1 more
I had a stove in a rental unit that had a couple of non-working glass top burners. Marks determined that the cost of replacing those particular burners was almost as much as buying a new stove. So I ended-up buying a used oven from Mark's and they delivered and installed the replacement oven quickly. They ended-up waiving the initial service call since I purchased the replacement from them I was pleased with the overall experience and would use them again.
Description of Work: Had two burners that did not work on a glass top stove. Mark's came out and determined that it was the actual burners that needed replacing. The switches and fuses were fine. Many times, when a burner is out, only a fuse or switch need to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan C.
11/2011
5.0
appliance repair
  + -1 more
Mark was punctual, professional, quick and very nice. He gave us some good tips on the washing machine. It took less than an hour and we just paid for the service call. We were very happy with his service and would call him again in a heartbeat. It is nice to find someone that you can call and feel will do a good job for a good price.
Description of Work: Our washing machine quit spinning the water out. We called Mark's and he came out the next day (could have come that day but I had an appointment). He was punctual and professional. He took the front panel off and tested the machine and the pump was not working. He pulled out the pump and saw that we had a nail stuck in it (must have been in on of our pockets). He removed the nail, hooked everything up and we were good to go!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kenneth L.
09/2011
5.0
appliance repair
  + -1 more
Our 3 year old refrigerator, just off warranty, quit making ice and we couldn't get water thru the door. Mark came at 7 a.m. To see what was wrong. Discovered on the visit that water was coming thru but ice maker apparently was networking. He suggested that thetap from the water line was inadequate and recommended that it be corrected. He had to order an ice maker. No charge for the45 minute service call. Called the next day to schedule another visit to fix the water line and replace the ice maker. Showed up at 7 a.m. again. He fixed the water tap first, drilling a hole in the supply line instead of the pin p**** that the original installer used. Got the water flowing much faster than before. Heathen removed the old ice maker, not an easy job for a bottom freezer. Noted that the supply cup, which had to be reused on the new ice maker, was frozen. After we removed the ice, he suggested that that may have been the cause of not getting ice. He said that he would reinstall my ice maker and keep the one that he brought for a replacement. All in all, he was here for about 90 minutes for the two visits. He did not install an ice maker we didn't need, increased the water flow to the refrigerator substantially, and charged me $80, including parts! I-cannot express my amazement or appreciation enough. This guy is first class. If you consider anyone but A-1 Mark, you are making a huge mistake.
Description of Work: Our 3 year old refrigerator quit making ice and dispensing water. DO: 1. Call A-1 2. Talk to Mark and do what he suggests 3. If that doesn't work, call him back (he left you his cell number) and schedule an appointment. DON'T: 1. Call anyone else, except your friends to tell them how great the service was!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Gary-Jane B.
05/2011
5.0
appliance repair
  + -1 more
Excellent on all counts. Mark was prompt. He gave me an estimate over the phone based on symptoms with the refrig. Replaced thermostat on the evaporator coil. Called before the service and called after the service to describe what he had fixed. This was a rental unit and he contacted the renter and coordinated the service call. Excellent, high integrity service. Very knowledgeable.
Description of Work: Symptom: Refrigerator evaporator coil frosting up. Replaced thermostat on the evaporator coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Paul G.
10/2010
5.0
appliance repair
  + -1 more
Their helpful advice saved us the cost of a service call.
Description of Work: The company called promptly and offered helpful advice over the phone which proved to rectify the problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher H.
09/2010
5.0
appliance sales
  + -1 more
I went in not knowing what to expect, only knowing I needed a stove and I needed one quick! Most of their appliances are old and bisque, not exactly what you want in a modern kitchen. However I was able to find a GE gas range for $275 that was white and looked brand new. I had seen this exact same model stove at Lowes for $590 earlier that day. I spoke to a salesman and We agreed on $250 + $30 to deliver and install. The delivery guys were at my home 1.5 hours later just as promised! Great experience, great stove!
Description of Work: I came in looking for a stove. They delivered the new one to my home, hooked it up and took away the old one.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

Stephen M.
09/2010
5.0
appliance repair
  + -1 more
Technician's expertise allowed him to fix the problem in about 15 minutes. No parts needed.
Description of Work: Refrigerator's ice cube dispenser was dispensing crushed ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

JOANN S.
08/2010
5.0
appliance repair
  + -1 more
He was here for a short time and he cleaned up after himself. I would use him again if needed. Very good service and price.
Description of Work: My washer wouldnt spin and he told me it was most likely the door. He told me all this over the phone and then we the appt. for him to come look at it. He came out two days later and fixed it within min. It was the door switch and he was priced very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

CHARLES T.
06/2010
5.0
appliance repair
  + -1 more
Knowledgeable technician, very professional, fair price. I would definitely use these guys again.
Description of Work: Diagnosed and fixed a refrigerator defrost problem on our Maytag. He was able to locate the part from a 3rd party and obtain it and install it by Noon the following day... very quick. Also, rehung the door so that it sealed more properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Emily T.
06/2010
5.0
appliance repair
  + -1 more
This business answered my call immediately (no phone tag) and in a very professional way. Mark came out the next day as scheduled to look at the washer. He gave us a detailed estimate of the cost to replace the belt, and advised how to prevent wearing out the belt in the future. He had the part with him, and fixed it in one visit. In addition, because it was an older washer (cheaper part) and the repair went smoothly, he performed the task in less time and for less money than his original estimate. He also shared information on the age, condition, and model of our washing machine. He seemed extremely helpful, efficient, and knowledgeable.
Description of Work: Mark replaced the belt on my Amana washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

GAIL D.
03/2010
5.0
appliance repair
  + -1 more
When I called and described the problem, an appointment was set for the next morning. He had the part on his truck and replaced it in about 10 minutes.
Description of Work: He replaced the heating element in my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

misty T.
01/2009
5.0
appliance repair
  + -1 more
It went very well. He was prepared. He brought a part that may have been the problem but didn't end up using it. He was professional and honest. He also showed me what to do if a sock gets stuck again in the future.
Description of Work: Fixed drainage problem with washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

PATRICIA N.
09/2008
5.0
appliance repair
  + -1 more
He comes out right away. He doesn't try to tell you anything that isn't true and doesn't try to service anything than what he was asked to service. He does good work.
Description of Work: A-1 came and repaired our freezer because it wasn't keeping things cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

D U F.
09/2008
5.0
appliance repair
  + -1 more
I like that he came prepared to work. He made sure that the freezer was working before determining that would solve the problem. I feel that his prices are fair and he is up front about his schedule. I have used him for five years and I am happy he is in our area.
Description of Work: I had this company put a new cord on a freezer that was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60
    • 1
    • 2(current)
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Contact information

714 W WASHINGTON BLVD, Fort Wayne, IN 46802


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Hauling,
Appliance Repair - Small,
Moving Companies

FAQ

A-1 MARK'S APPLIANCE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

A-1 MARK'S APPLIANCE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-1 MARK'S APPLIANCE INC does not offer free project estimates.
Yes, A-1 MARK'S APPLIANCE INC offers eco-friendly accreditations.
No, A-1 MARK'S APPLIANCE INC does not offer a senior discount.
No, A-1 MARK'S APPLIANCE INC does not offer emergency services.
Yes, A-1 MARK'S APPLIANCE INC offers warranties.
A-1 MARK'S APPLIANCE INC offers the following services: APPLIANCE REPAIR-LARGE, BUY AND SELL USED APPLIANCES. HAUL AN MOVE APPLIANCES

Contact information

714 W WASHINGTON BLVD, Fort Wayne, IN 46802


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed