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A-1 MARK'S APPLIANCE INC

Appliance Repair, Appliance Sales and Installation, Hauling,

About us

90 DAY GUARANTEE ON USED APPLIANCES FREE DELIVERY IN FORT WAYNE AREA $55 IN HOME SERVICE FEE FLAT RATE LABOR CHARGE

Business highlights

48 years of trusted experience

Services we offer

APPLIANCE REPAIR-LARGE, BUY AND SELL USED APPLIANCES. HAUL AN MOVE APPLIANCES

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-71 of 71 reviews

PETER I.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the drier by replacing two heating coils. Checked over dishwasher that was leaking and found a hole in the plastic tub. Could not repair but provided advice on how to repair it with epoxy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

David L.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Pam G.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dishwasher wasn't working and he fixed the circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Craig S.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Lon J.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated washer and I learned a lot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Terry M.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We called him about the dryer. He came right when he said he would, took it apart, replaced the bearing, fixed the seal and the heating element, cleaned out the lint inside the workings, put it back together and it works great. |It took about half an hour and he was very nice and absolutely knew what he was doing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert A.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer was making very loud noise. A1marks figured out quickly the problem and made the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John S.
12/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: The motor in our washer burned out, and they replaced it. This required two visits, both on the same day, and overall we were pleased that they were able to make the repair on the same day it was diagnosed. I was miffed, though, about the way the repairman bumped my appointment, and it cost me a half-day of missed work rather than a half and hour. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Judy G.
12/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: I was overcharged for the part I needed. They charged me $100 for the same part that I found elsewhere for $67. When I called the shop and asked about the price difference, I was told "well, you knew the price when you ordered it." The guy on the phone practically hung up on me. Knowing now, how overpriced their parts are, I wonder what else they do not price fairly. I will never use them again nor will I recommend them to anybody I know.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0


Response from A-1 MARK'S APPLIANCE INC
Sorry you didn't like our pricing you were able to buy the part cheaper than my cost on the part which we normally get better pricing than anyone else I won't scan the web for best pricing because you never know what your going to get in quality of part and shipping cost s and warranty by the way we were also going to put the part on the door for you sorry my employee might have been short with you but you did know our price and you should have searched for you own pricing before ordering which costs me money to return the part this is why we normally get paid for parts before we order I will make sure we. enforce that policy better. Sorry for your displeasure. Bruce

Charity P.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were professional and went straight to work on stove top and oven. Only replace what needed and cleaned area. Was there that same day and out in under a hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jane C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had a suspicion that our refrigerator wasn't going to be able to be fixed, and they confirmed this, after doing a very thorough inspection. I appreciate that they didn't try to convince us to invest in repairs that weren't going to do any good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jocelyn I.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washer quit working |They had the right parts on the truck and fixed everything in less than an hour |I will use them again next time I have a problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Dennis B.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced stove, did great job. |

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Tom N.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced door switch in Whirlpool washer. It is fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen F.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margie L A.
11/2013
4.0
hauling services
  + -1 more
N/A
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Richard P.
07/2013
5.0
appliance repair, small appliance repair
  + 0 more
See above.
Description of Work: Mark asked what preceded the problem with our dishwasher. He then told me how to fix it, myself. No service call. No charge. He didn't even suggest I made a stupid mistake. (Which was the truth).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Honor J.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Worked us in the schedule fast. Fixed the problem with our refrigerator quickly. I was amazed at the low cost for such top notch service.
Rating CategoryRating out of 5
Yes, I recommend this pro

WANDA S.
03/2013
5.0
appliance repair
  + -1 more
All is well.
Description of Work: had a phone conversation with him and he said I didn't need his service. had a lot of clutter on my screen when and said it would be safe-no fire hazard.I haven't had any problems since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
01/2013
5.0
appliance repair
  + -1 more
same as above
Description of Work: Mark fixed our washing machine. He came and checked it to see what was wrong and could tell right away that it needed a new timer. He said he would order it, and call us with the information. He called shortly after, told us the price of the timer and the cost of the service call. We decided to go ahead and do it. He set up an app't. at that time knowing he would have the timer come in. The price was exactly as quoted. Mark was efficient, prompt, knowledgeable, professional, nice and did exactly what he said he would. We will definately use him for future applicance problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Melissa N.
11/2012
5.0
appliance repair
  + -1 more
It was great.
Description of Work: My phone call for service was returned quickly and they squeezed me in by the next day. The gentleman that showed up was very polite and did great work. He was in and out in a short amount of time and I was back doing laundry that afternoon. He also noticed another problem with the switch on our dryer and ordered a replacement piece for it. Overall I was more than thrilled with the work and have officially found a new large appliance repair man. I highly recommend using this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2
    • 3(current)

Contact information

714 W WASHINGTON BLVD, Fort Wayne, IN 46802


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Hauling,
Appliance Repair - Small,
Moving Companies

FAQ

A-1 MARK'S APPLIANCE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

A-1 MARK'S APPLIANCE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A-1 MARK'S APPLIANCE INC does not offer free project estimates.
Yes, A-1 MARK'S APPLIANCE INC offers eco-friendly accreditations.
No, A-1 MARK'S APPLIANCE INC does not offer a senior discount.
No, A-1 MARK'S APPLIANCE INC does not offer emergency services.
Yes, A-1 MARK'S APPLIANCE INC offers warranties.
A-1 MARK'S APPLIANCE INC offers the following services: APPLIANCE REPAIR-LARGE, BUY AND SELL USED APPLIANCES. HAUL AN MOVE APPLIANCES

Contact information

714 W WASHINGTON BLVD, Fort Wayne, IN 46802


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed