The Noll Landscape Group Inc

Everything turned out fantastic. I would recommend them to others.

We couldn't be happier. The work was done on time, everyone was very professional and we received 2 follow-up phone calls to see if there was anything that needed to be done.

The project went very well.  John from Noll, is an excellent designer and put together a plan that looks great.  He was very flexible and responsive to our needs.  They are bit pricey, but I believe they are worth the price.  I would definitely use them again.  In fact I plan on it.

It went great and I had no complaints. They showed up timely and did a great job. Asked me how I liked it and seemed to be extremely knowledable. It exceeded my expectations.

It went fine. I have no complaints.

Aside from damaging one sprinkler head and severing control wire, the guys did a truly great job.

This is our third year in working with the Noll Landscape Group.
 The first two years were completing a landscaping plan for the house we had just moved into which had minimal landscaping and no grass in the back yard. This year was simply to clean up the landscaping and  replacing at no cost two plants which did not survive last summer's drought.
This is an excellent company to work with. They are responsive to your needs, always do excellent work, and are available for any follow-up issues which might occur.
We will definitely continue to work with the Noll Landscape Group.

We met with Mike Noll twice during the design process.  Mike was really nice to work with and wanted our input on exactly what we had in mind for our landscape.  The installation process went smoothly.  Mike was at our home during the installation along with several staff members.  We had numerous plants, bushes, flowers and trees installed.   We will definitely be using the Noll group for our future landscaping projects.

Before I called Noll, I had some lousy experiences with some local landscape companies.  Not here.  Susan was kind and friendly, and took the time to understand what I needed for our house.  I made sure to call well ahead to make sure I was on the schedule (something I recommend for whoever reads this.  CALL in January to make sure you get on the schedule for early spring.)  
What was especially nice was when Mike Noll called and personally thanked me for choosing his company.  That goes a long way for me, and they'll continue to get my business with great treatment like that! 

They are doing a fabulous job. John Lane is the designer. He did all the drawings, all the landscaping design and we worked through all the tweaking and refinements. They had installed trees and shrubs and we had deck put in. They did the pond. They are almost done. They will finish probably this week. The staff is outstanding. They are very easy to work with and good and pleasant. John is very knowledgeable and he actually does some of the work; he is installing all the lights on the deck, the new decking. I can't say enough good about them.

They were very timely, and they did a great job. When they left you couldn't tell they were even here.

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Their service was awesome!  They were very responsive, and they let me know when they were coming.

First, I want to say that we could not be more pleased with the final product. We have never done anything like this before - either in scope and or in coordinating so many different kinds of work. 

After talking to five different landscape/hardscape companies, we chose Noll Landscaping, specifically John Lane, who was exceptional to work with. Our reasons for this choice included several factors - overall cost, availability to get the job done by Thanksgiving, our liking the plan presented, and how easy it would be to work with the landscape architect. After getting the initial plan (free with the landscaping installation), making a few revisions upfront, and tweaking it further as work progressed, we now have a really beautiful front yard and curb appeal that has brought our property much closer to its full potential.

For a variety of reasons, it was very late in the season to get landscaping done. The work wasn't started until the last week of October and finished in mid-November. Other than the boxwoods, most of the bushes and plants they planted had already lost their foliage. But even with the bare bushes, it looked great when it was finished. The icing on the cake will be seeing it all bloom this spring and summer and then turn colors in the fall.

As is common, one thing led to another, primarily at our initiative. In addition to the landscaping, we had the old patio ripped out, some major repair work done to our house exterior, a brick landing jacked up to be level again, huge landscape timbers replaced along the landing and brick sidewalk, electric wiring for a future post lamp buried deep beneath those timbers, our old front yard well pulled out and sealed, tree lighting installed to enhance driveway visibility, a "fireboulder" installed to create a rustic fire pit area, a long gas line installed for the fireboulder, and our old blacktop driveway totally ripped out and repaved. This last job included replacing our old collapsed culvert with a new longer one, and also allowed drainage lines and electrical conduit to go underneath the paving, something John suggested. Obviously all this work entailed using a lot of different businesses, each with their own schedule. When the work actually started, John was usually here at least part of each day, both working and giving his crew direction, making sure it was all well-coordinated. He even had his crew lay the drainage and electrical conduit under the drive, ensuring it was done the way he recommended. And his attention to detail, most notably evident in installing the landscape timbers and flagstone paths, was impressive. We can be really picky, and we thought they did great quality work on everything. 

Our front yard is mostly wooded, with much of it left natural. We wanted to retain the overall rustic appearance and enhance the natural part of it. We now have stone slab steps leading down from two sliding doors, with two flagstone paths that join another path meandering from one side of the yard to the other. Within that area are lots of shade and partial shade plants as well as ground cover which will spread to cover it totally with time. The plantings go right up to the edge of the woods. There's also a relatively small area of grass where they used sod, still available in November and providing a strong start for grass in a somewhat shady area. There are a number of bushes scattered throughout and several well-placed boulders to add interest. One thing we particularly like is the kind of boulders and flagstone used. We did not want the smooth surface of granite boulders nor did we want the grays, pinks, and lavenders so typical of granite. John recommended a particular stone company where we finally found just what we wanted and at a much better price. The boulders are Green County (IN) Sandstone and the step slabs and flagstone paths are Oklahoma Brown. All are irregular in shape and come in a nice mix of brown tones - much like you'd see on a hike through the woods. While at the stone company, we also saw a beautiful fireboulder that we were intrigued with. We had never seen one before, certainly hadn't planned to have a fire pit, and didn't think we had a use for it. But it was so beautiful, and the more we thought about it, the more we liked the idea. Ours is a 4' x 6' irregularly-shaped boulder with a gas-fed fire pit cut into it. It ended up being the most "fun" part of the project. John created an oval mulched area for it in the back yard, partially imbedded in a wooded area along the back fence. A number of large bushes around the back side will provide a colorful fall backdrop. The seating is free stumps (from our tree service company), which the Noll crew cut down to the right height - some for kids and some for adults. Our children and grandchildren loved making s'mores out there at Thanksgiving.

Since we finally repaved the driveway, we also had John design landscaping, hardscaping, and lighting for along the drive - the landscaping mostly around the entrance. Over the years, we've had two major problems with the driveway area: people walking their dogs let them urinate on our bushes at the entrance - killing the foliage - and people backing out of the curvy drive often go off the drive - sometimes totally off and right through the bushes. All the damaged bushes were removed, and boulders have been placed fairly close together along both sides toward the street end. The bushes were replaced with more appropriate plants. Neither the dogs nor the cars can hurt those boulders! Last of all we needed some lighting, but ground lights are too easy to run over. John suggested tree lighting and we were surprised to learn he could place some sample lights temporarily in the tree so we could see the effect and decide if we liked them. We did. He then spent hours and hours working in the trees to place six long-lasting LED lights and get them properly aimed to provide lighting up and down the length of the drive. He even drove by after dark to check them out. They are nice soft lights high in the trees, but aimed down so they don't shine in your eyes as you approach the house. They can be operated manually or by a timer.  

Drainage away from the house was greatly improved by adding or replacing three buried downspouts. One that was causing particular problems was rerouted further away from the house by extending it underneath the new driveway. 

All the people we dealt with at Noll were very good. The small crew was very professional, polite, and always tried to answer our questions. They were hard workers, even in the abnormal extreme cold we had in November. When we had occasion to call the office, we were always quickly referred to the right person or offered help if that person was not available. 

Last of all, we were most appreciative of John, a Purdue-trained landscape architect. He was a good listener as we described our problem area and what we hoped to end up with, which was rather vague. He provided a really good design, didn't miss anything we asked for, and was good in guiding us toward better solutions. He always seemed mindful of costs and how to keep them down.He was very knowledgeable and gave us numerous suggestions for what to plant, always bearing in mind our mostly shady conditions as well as pointing us to plants native to Indiana which he knew would grow well here. To help us make choices, he sent us numerous pages of plant information - a single plant per page - showing a picture, projected growth height and width, seasonal characteristics (such as color, berries, flowers), and required care. He also referred us to local nurseries where we could often see the actual plant. We e-mailed back and forth a lot and he was both thorough and prompt in getting back to us. He was also very flexible as we made changes. Our stated goal for completion was November 16, and it was completed a couple of days early, despite several weather delays and having to coordinate with so many ot

iWe started working with John in late November.  He visited with us about what ideas we had and then he presented us with several initial design renderings.  Over the next several weeks he helped us to refine the design and really helped us to finalize what the finished product would look like.  The initial bid for the project was over our budget, but John was very willing to help us modify the plan to get back in our budget, but still keep the overall design intact.  He also worked with us to pick out the materials and plants that made a cohesive look to the project.  The installation of the project was started in mid-March as promised and they worked every day that the weather allowed.  The crew doing the installation was very friendly and professional.  They cleaned up everyday and did a great job keeping us informed what was to be done each day.  The work was completed when promised and we are very pleased with the quality of the workmanship.  We didn't realize when the job was quoted that there was and Angie's List discount available.  We asked if we could use the discount after the fact and they readily adjusted the final invoice to include the discount.  We would willingly recommend Noll Landscape Group to anyone wanting to improve their landscape.

John and his team did a wonderful job on our hardscape & landscape project.  John was very helpful and patient in assisting us with the design and coming up with options to meet our needs and our budget.  He brought over hardscape samples to ensure they meet our needs and mapped out the hardscape project on our yard to offer us a visual representation.  Once the project began, the team was punctual and completed the project with quality and on-time.  John supervised the project and again was there to make adjustments as we requested during the installation.  Overall, we could not be more happy with the quality of work and the professionalism demonstrated by John and the team.  We would highly recommend John and the Noll Landscape team.

We had some delays getting started, mostly due to the weather. Also the beginning of the project seemed to drag as there were only two workers on site.  Once things got underway, though, everything went well. All our questions were addressed quickly and the end result is beautiful. After the patio was installed, the landscaping went quickly with more workers onsite. We are happy customers.

Noll landscaping did an excellent job for us.  They arrived on time and worked hard all day.  Their crew is very professional and polite. We had old landscaping removed and fresh new  landscaping planted.  It took them several days to complete the job and we were extremely pleased with their work.  Our yard  and house took on a whole new feel!  Very positive experience.

Their service is good.

The entire project was great - from the beginning to end. We had a large area in our back yard that was very shady by our pool and multiple attempts at growing grass failed. I explained this and the fact that I wanted something low maintenance to the landscape architect, John Lane, and he came back with a wonderful plan - and added a nice touch of upgrading our lighting system as well! It looks great!

We continued to work with Susan who had planned and executed our initial landscaping plan last year. She is very easy to work with, providing suggestions as needed, and working on realistic plans based on your budgetary limits. She also replaced any plants which had not survived from the previous year at no cost to us. The crew who  did  the work arrived when scheduled and completed the work in a reasonable amount of time.  Susan insured that the plan was completed as we had agreed.
 
We are very pleased with our relationship with Noll Landscaping and plan  to work with them in the future.

Susan Gerdom submitted several alternative landscaping designs based on our inputs.  We ended up choosing a plan that was a bit of a hybrid of two of her designs.  The work crew worked quickly and efficiently.  All of the plants were healthy.  We managed to nurse them through the summer drought and heat wave and it looks as if they will make it through the winter.  Time will tell.  Bottom line, we really enjoyed our experience with Noll Landscape.

John was attentive and very responsive as well as extremely easy to work with.  Because our project extended into our neighbor's yard, he was willing to meet with us and our neighbors to explain the project and to ensure all questions were answered before work began.  The crew doing the work did a great job, cleaned up at the end of each day, and left us with a nice looking finished project.  We were impressed that the entire team seemed to be in good communication with one another and when we had questions or concerns it appeared that they were addressed and communicated to the team.  We plan to use this company again for some additional work.

I had a portion of my backyard along my back fence that was just dirt and some plants put in. It provided us no privacy when we were in our backyard. I had gone to the Flower and patio show earlier this year and talked with many of the landscape designers at the show. When I talked with Mike Noll, there was no high pressure sales pitch but just a mention that they can come out and look over my yard and give some suggestions. Susan Gerdom, one of their designers, came out and as we talked it became more of working with us to provide a basic design  to provide us a design that would provide privacy and make some sense of the random plantings that were currently in our backyard.
Susan was great to work with.  She listened to what we were looking for and came back with some drawings.  It took a few revisions as we make some changes to some of the plantings to get the design just right to what we were looking for. 
Once we had the design work done, we got on their schedule.  They kept us informed as the date when they would come over to do our yard was firmed up.  They called the night before letting us know that they would be out and start the work.  They arrived early and three of their workers started clearing out the area for the new plantings.  Susan came out as the plantsing were going in to help with placements and desing considerations.  There was no clean up necessary on my oart as they left the yard and work areas perfectly free of debris.  Mike called he next day to see how it all went.
I would recommend Noll Landscaping and hire them again.

Noll Landscaping provides the common-area maintenance for our community.  In order to simplify, we hired Noll Landscape to do our annual spring clean-up instead of the company we have used for the past three years.  This was a huge mistake.

1. 1.  Our appointment was originally scheduled for the week of May 14.  When nobody appeared, I call the office which informed me the date had been pushed back two weeks.  I understand that weather and other factors can cause delays, but, a phone call would have been appropriate.
2. 2.  Instead of removing the single purple plant in the front yard, they removed every purple plant around the perimeter of the house - about ten.  These were large, healthy, blooming plants which they replaced with small seedlings --- and charged me for the service.
3. 3.  The remainder of the work was mediocre at best.  They originally did not even weed the beds, just put down some per-emergent weed killer.   The pruning had to be re-done as there was still significant dead brush in the bushes/plants.

Our Crew Supervisor was punctual and friendly.  The central office was not.  I really expected to see some kind of compensation on my invoice, but, there was none.  I just paid it and know not to use this company going forward.

UPDATE:  I posted the above negative review a few years ago.  I appreciated the sincerity and promptness of their follow-up and decided to give Noll another shot.  They did excellent work on our flowers and garden area.  We will continue to use them going forward.