Smith Mathis Inc

CARPETS CLEANED THE DAY AFTER I CALLED. PROMPT TO THE MINUTE. PROFESSIONAL .GAVE ME ESTIMATE OF COST BEFORE STARTING THE CLEANING. NO PUSH TO DO ADDITIONAL WORK. ADVISED AS TO BEST WAY TO MAXIMIZE WEAR OF CARPET.

VERY PROFESSIONAL, DIDNT TRY TO SELL EXTRAS, AND THERE WERE NO HIDDEN CHARGES. THEY DID AN EXCELLENT JOB.

THE PEOPLE WHO CAME FOR THE ESTIMATE AND TO DO THE WORK WERE BOTH VERY PROFESSIONAL.

THEY WERE REALLY THOROUGH AND EXPLAINED ALL TO US. I WOULD USE THEM AGAIN!

ABOUT 2 WEEKS LATER, OUR SON SPILLED A DRINK IN THE LIVING ROOM, SO WE HAD THEM OUT AGAIN. DID ANOTHER GREAT JOB.

THEY WERE VERY NICE AND ATTEMPTED TO SOLVE THE PROBLEM OF A SPOTTED AREA AFTER THE FACT THOUGH IT ISN''T MUCH BETTER. IT TOOK A LOT LONGER FOR THE CARPET TO DRY THAN THEY SAID IT WOULD AND LATER THEY SAID THEY SHOULD HAVE TOLD ME TO USE FANS.

HAD A VERY GOOD EXPERIENCE WITH THIS COMPANY. THE TWO GENTLEMAN THAT CAME TO GIVE ESTIMATE WERE EXTREMELY PROFESSIONAL AND GAVE TIPS ALSO FOR CUTTING COSTS IN THE FUTURE.

SMITH-MATHIS OFFERED TO PICK UP THE RUG FROM MY HOME, AND OFFERED THE OPTION OF ME DELIVERING THE RUG TO THEIR OFFICE, SAVING ME $26. THE RUG WAS WELL CLEANED WITH NO DAMAGE, AND FINISHED AHEAD OF THE ESTIMATED DATE. TO TOP IT OFF, I RECEIVED A 10% DISCOUNT AS A MEMBER OF ANGIE''S LIST. I WOULD DEFINITELY USE SMITH-MATHIS AGAIN, AND HIGHLY RECOMMEND THEM.

CARPET EDGING WAS BARELY TOUCHED. I LEFT 2 MESSAGES ON 2 CONSECUTIVE DAYS , BUT NO ONE RETURNED MY CALLS. THEIR RETURN VISIT TO TOUCH UP WAS BELOW OUR EXPECTATIONS.

THEY DID A GREAT JOB. GAVE ME AN ESTIMATE UPON ARRIVING, THEN DID THE WORK. THEY WERE CONSIDERATE IN MAKING SURE THE FIRST AREA DONE WAS SECURE FOR MY CAT. I WILL DEFINITELY USE THEM AGAIN.

WE HAVE LIGHT BEIGE BERBER CARPET THROUGHOUT - YUCK! DANNY, THE REPRESENTATIVE, WAS A VERY PLEASANT FELLOW AND WAS VERY KNOWLEDGEABLE ABOUT CARPET CLEANING IN GENERAL, MAINTAINING THE CARPET, AND SCOTCH(R) GUARDING. I WILL USE THEIR SERVICE AGAIN.

THEY DID A GOOD JOB AND THE MAN WAS VERY PLEASANT

HE CALLED TO LET ME KNOW THAT HE WAS GOING TO CHANGE THE APPOINTMENT TIME A LITTLE AND HE WAS ON TIME.

PRICE WAS RIGHT, AND THEY DID A GREAT JOB!

THE REPRESENTATIVE WAS VERY PROMPT AND VERY COURTEOUS. I''M THOROUGHLY IMPRESSED WITH THE WORK THEY DID AND THE PRICE.

DAVE DID A VERY GOOD JOB, HONEST, PERFORMED VERY WELL UNDER STRESS AFTER ATTACK ON AMERICA.

QUALITY WAS GREAT BUT THE CUSTOMER SERVICE OF THE FIRM WAS POOR.

THEY RETURNED MY INITIAL CALL PROMPTLY. SCHEDULED AN ESTIMATE AT MY CONVENIENCE AND SCHEDULED THE WORK WITHIN A FEW DAYS OF THE ESTIMATE.

I WAS SOMEWHAT DISAPPOINTED IN THE CARPET OUTCOME BUT REALIZED THAT SOME STAINS WOULD BE HARD TO TOTALLY REMOVE. OVERALL IT WAS A GOOD JOB AND MUCH MORE REASONABLE THAN WHAT WE FIRST PAID. HE TOLD ME HE WAS UNSURE HOW THE SOFA WOULD TURN OUT, ETC., BUT I WENT AHEAD WITH IT AND AM MOST HAPPY ABOUT IT!!

THEY DID A FOLLOW UP VISIT WITH SOME EXTRA TREATMENT FOR NO EXTRA CHARGE

VERY PROFESSIONAL AND PERSONABLE TO WORK WITH. WOULD RECOMMEND HIGHLY

COMPANY EMPLOYEE WAS CONSIDERATE AND DID A THOROUGH JOB.

THEY WERE VERY GOOD AND I WAS VERY PLEASED. BEST CLEANING I'VE EVER HAD ON THESE CARPETS. VERY PROFESSIONAL ABOUT EVERYTHING.

VERY NICE YOUNG MAN DID A GREAT JOB ON ENTIRE HOUSE, CAREFULLY PLACED ALL FURNITURE BACK. HE BROKE A CANDLE HOLDER, APOLOGIZED & TOOK $15 OFF THE BILL. VERY PLEASANT & CONSIDERATE YOUNG MAN.

I FORGOT THE COUPON SO THEY SENT ME A CHECK FOR THE DIFFERENCE.