Smith Mathis Inc

THEY DID A REAL GOOD JOB, I WAS PLEASANTLY SURPRISED. I HAVE ALREADY RECOMMENDED THEM TO OTHERS.

WE WERE VERY IMPRESSED WITH THEIR RESPONSIVENESS AND COMMON SENSE APPROACH TO CORRECTING THE PROBLEM.

I'VE USED THEM BEFORE AND AS USUAL, THEY DID A GREAT JOB.

ALL STAINS DIDN'T COME OUT. WHEN I CALLED BACK THEY CAME BACK IMMEDIATELY AND REDID THOSE AREAS (TO MY GREAT SATISFACTION).

MY JOB MET THEIR MINIMUM. IT WAS SO SMALL. BUT I DO NOT RECALL WHAT THEY CHARGED.

I WOULD GIVE THEM AN A+ IF I COULD.

THEY CALCULATE PRICES BY SQUARE FOOT INSTEAD OF ROOMS...WHICH IS INTERESTING, BUT TURNED OUT OK FOR PRICES.

THEY WERE VERY RESPONSIVE AT FIRST. I WAS REALLY IMPRESSED WITH THE PERSON THAT CAME OUT BECAUSE HE ASKED FOR A SAMPLE OF THE FABRIC OF MY SOFA AND HE EVEN CLIMBED UP IN MY ATTIC TO GET A SAMPLE TO TEST IT. HE DIDNT JUST JUMP RIGHT INTO THE JOB, INSTEAD HE TESTED THE STAIN FIRST. HE CALLED ME AND ASSURED ME THAT HE COULD GET THE PET STAINS OUT. I HAD OTHER PEOPLE WHO JUST SPOT CLEANED IT, SO HE TOLD ME HE WOULDNT BE RESPONSIBLE FOR THE OTHER AREAS THAT THE OTHERS CLEANED. HE TOLD ME THIS WOULD BE A FULL CLEANING FOR THE WHOLE SOFA. HE WAS THE MOST EXPENSIVE, BUT I FELT HE COULD GET THE STAINS OUT. IVE CALLED HIM 3 TIMES AND IVE YET TO HEAR FROM HIM. IM REALLY DISAPPOINTED THAT HE HAS NOT RETURNED MY CALLS. IVE PRETTY MUCH GIVEN UP ON HIM.

THEY WERE CLEAN, NEAT, COURTEOUS AND VERY EFFICIENT.

THEY WERE FUN GUYS, VERY FRIENDLY! THEY WERE VERY CONSCIENTIOUS ABOUT EVERYTHING!

I WAS PLEASED THAT THEY CAME BACK TO WORK EXTRA HARD ON A TRAFFICY AREA THAT WAS EXTRA DIRTY.

VERY GOOD SERVICE, CHARGED A MINIMUM SERVICE CHARGE. WAS HONEST ABOUT ABILITY TO REMOVE SOME PET STAINS, BUT WAS ABLE TO MAKE A DIFFERENCE

THEY ARE ALWAYS READILY AVAILABLE. THEY ARE VERY PROFESSIONAL.

JIM HORNADAY WAS THE TECH THE COMPANY SENT. HE WAS VERY PROFESSIONAL AND DID AN EXCELLENT JOB.

YOU ARE PLEASED WITH THE WORK THEY PERFORM. I ALWAYS CALL THEM ON A SHORT NOTICE AND THEY ALWAYS COME THROUGH. I WOULD GIVE THE QUALITY AN A- (IT ALL DEPENDS ON TECH)

THEY DO A VERY GOOD JOB. I USE THEM TWO OR THREE TIMES A YEAR. IF YOUR HAVE PETS THEY ARE GOOD PEOPLE TO CALL.

THIS COMPANY WAS GREAT TO WORK WITH. THEY WORKED AROUND OUR SCHEDULE (THEY HAD TO APPLY A SOLUTION TO THE FURNITURE THE DAY BEFORE ACTUALLY CLEANING IT AND MET US VERY EARLY AT OUR HOME TO DO SO). VERY COURTEOUS, PROFESSIONAL, AND TOOK THEIR TIME WITH THE JOB. THE URINE ODOR WAS NOT TOTALLY ELIMINATED (AS WE WERE WARNED BY THE COMPANY) BUT IT HAS DISSIPATED OVER TIME. WOULD DEFINITELY USE THIS COMPANY AGAIN.

THE TECH WAS RUDDY AND HE WAS VERY GOOD. I CALLED IN THE MORNING AND THEY WERE ABLE TO GET TO ME THAT AFTERNOON. VERY PROFESSIONAL. WORKMANSHIP WAS OUTSTANDING. I WANT TO THANK ANGIES LIST FOR RECOMMENDING THEM TO ME.

THEY WERE WONDERFUL! CHARGED $385 PLUS $165 FABRIC PROTECTOR, (TOTAL COST CAME TO $50 PER CHAIR). I DID NOT GRADE PRICES BECAUSE I HAVE NOTHING TO COMPARE IT TO. I WILL ALWAYS USE THEM UNLESS PRICE BECOMES PROHIBITIVE. THEY ARE PROMPT AND DO A GREAT JOB.

HAVE PICKUP/DELIVERY SERVICE (JUST $25 + COST OF CLEANING). DEFINITELY WORTH IT. JUST ROLLED CARPET UP, PLACED ON FRONT PORCH, THEY PICKED UP, I PAID FOR CLEANING VIA PHONE, AND THEY DELIVERED IT WRAPPED AND CLEAN BACK ON MY FRONT PORCH. DEFINITELY APPRECIATED THE CONVENIENCE AND GOOD SERVICE. WOULD HIGHLY RECOMMEND AND USE IN THE FUTURE.

HIRED THEM TO CLEAN A DOUBLE-SIZED FAMILY ROOM & REMOVE PET STAINS FROM A VERY LIGHT COLORED CARPET. THEY WERE EVEN ABLE TO REMOVE STAINS THAT ANOTHER SERVICE COULDN''T OVER A YEAR EARLIER. THERE ARE STILL TRACES OF THE STAINS & IT TOOK OVER A DAY TO DRY, BUT IT LOOKS & SMELLS SOOO MUCH BETTER.

OFFERED SEVERAL SOLUTIONS THAT MEMBER COULD PERFORM THEMSELVES AT LOW COST BY SP

THEY WERE VERY NICE AND VERY PROFESSIONAL AND VERY HONEST WITH HIS ESTIMATE. I WANTED THEM TO DO SOME CARPET STRETCHING BUT HE WAS HONEST IN SAYING IT WOULD NOT BE VERY COST EFFECTIVE. HE SAID IT WOULD BE AN EXPENSE THAT WAS NOT NECESSARY. HONEST AND EFFICIENT PEOPLE!

I CALLED THE COMPANY ABOUT THE FURNITURE NOT BEING PUT BACK. I WAS TOLD THAT THEY WOULD INFORM THE MANAGER. SO FAR, I HAVE NOT HEARD FROM THEM. ADDENDUM: THEY FINALLY CALLED BACK AND IS GOING TO REFUND SOME MONEY.

WE WERE VERY PLEASED WITH THEIR PROMPTNESS COURTESY,AND EXPERTISE IN CARPET CLEANING. THEY EXPLAINED WHAT THEY WOULD DO AND WE WOULD HIHGLY RECOMMEND THEM.