Smith Mathis Inc

I WAS VERY PLEASED WITH THE SERVICE OUR TECH (RUDY) PROVIDED. RUDY WAS ABLE TO REMOVE SEVERAL STAINS/SPOT LEFT BEHIND BY THE PREVIOUS OWNER. THESE SPOTS WERE OVER 1 YR OLD AND WERE OF UNKNOWN ORIGIN. I HAD MY CARPETS CLEANED BY ANOTHER COMPANY WHEN I MOVED IN... THEY WERE UNSUCCESSFUL IN REMOVING THESE SPOTS. STEAM CLEANING BY SMITH-MATHIS IS THE WAY TO GO. COULDN'T BE MORE PLEASED WITH THE QUALITY OF SERVICE PROVIDED. I WILL DEFINITELY BE USING THEM FOR FUTURE CLEANINGS.

HE WAS QUICK, CAME WHEN THEY SAID HE WOULD AND DID A GREAT JOB.

RUDY, THE CLEANER, WAS OUTSTANDING. VERY PROFESSIONAL. I'VE USED SMITH MATHIS SEVERAL TIMES AND ALWAYS AM SATISFIED. THEY COST MORE THAN MOST, BUT THE EXTRA MONEY IS WORTH THE SERVICE AND QUALITY.

AFTER MANY DISAPPOINTMENTS WITH OTHER COMPANIES, WE RESEARCHED THE ATTRIBUTES OF AN OUTSTANDING CARPET CLEANING COMPANY (I.E., WHAT TYPE OF EQUIPMENT DO THEY USE, HOW DO THEY CHARGE, PROFESSIONAL MEMBERSHIPS, ANGIE'S LIST, ETC.). SMITH-MATHIS MET ALL THE CRITERIA, AND HAS PROVIDED US WITH THE BEST SERVICE AND RESULTS, BY FAR, EVER. IN ADDITION, THEY CHARGE LESS THAN ANY OTHER COMPANY WE HAVE UTILIZED. TOP-NOTCH PROFESSIONALISM AND COURTESY AS WELL!

I CALLED COMPANY ON SHORT NOTICE AND RECEIVED A PROMPT RESPONSE. OUR FAMILY ROOM HAD JUST BEEN PAINTED, THE FURNITURE WAS OUT OF THE ROOM, AND IT WAS A GREAT OPPORTUNITY TO CLEAN THE CARPET. JIM, SMITH-MATHIS EMPLOYEE, CAME THE NEXT MORNING TO CLEAN THE CARPET. HE WAS PROMPT, FRIENDLY, EFFICIENT, AND PROFESSIONAL. THE COMPANY`S PROMPT RESPONSE MADE IT POSSIBLE FOR US TO RETURN TO OUR ROOM IN A TIMELY MANNER.

EXCELLENT SERVICE. GREAT PRICE. VERY SATISFIED.

OPERATOR (TIM) WAS VERY KNOWLEDGEABLE, AND DID A PROFESSIONAL JOB.

SO PROFESSIONAL, AND A PLEASURE TO HAVE AROUND.

I WAS VERY SATISFIED WITH BOTH THE SERVICE AND THE PRICE. ALL EMPLOYEES WERE POLITE AND ACCOMMODATING.

WORK WAS NICELY DONE. PERSONNEL (PHONE & CLEANERS) WERE VERY PROFESSIONAL. CARPETS TURNED OUT QUITE NICELY. I ALSO NEEDED THE CARPETS BACK QUICKLY. THEY CAME BACK TWO DAYS EARLIER THAN THE DUE DATE, WHICH WAS GREAT.

I HAD A UTILITY ROOM GET A LOT OF WATER FROM A FAULTY HUMIDIFIER. I CALLED THEM TO EXPLAIN THAT MY WIFE WAS NERVOUS ABOUT MOLD. THEY ASKED A LOT OF QUESTIONS AND WERE ABLE TO TROUBLE SHOOT IT FOR ME OVER THE PHONE. IT TURNED OUT THAT WE DID NOT HAVE MOLD AND THEY GAVE ME SOME ADVICE ON HOW TO CLEAN THE MESS FOR NO CHARGE. THEY WERE VERY HELPFUL AND POLITE AND MOST OF ALL SAVED ME A LOT OF MONEY BY BEING HONEST. I WOULD USE THEM WITHOUT QUESTION IF I EVER NEEDED THE SERVICE.

THEY SHOWED UP, WERE REASONABLE AND DID WHAT THEY SAID THEY COULD DO.

DAVID WAS THE REPRESENTATIVE WHO DID THE WORK AND HE DID AN EXCELLENT JOB. HE WAS VERY FRIENDLY AND HELPFUL, AND EXTREMELY KNOWLEDGEABLE OF HIS JOB. THE COMPANY RESPONDED QUICKLY TO US AS WE HAD A SHORT WINDOW TO GET THE JOB DONE AS OUR HOME WAS ON THE MARKET. I WOULD CERTAINLY ASK FOR THIS COMPANY WITHOUT A MINUTES HESITATION IF YOU ARE LOOKING FOR A GOOD CARPET CLEANING COMPANY. ASK FOR DAVE TO DO THE WORK - YOU WON'T BE SORRY!

THEY HAVE A GUY WHO SPEAKS SPANISH THAT I UNDERSTOOD AND HE EXPLAINED A LOT ABOUT HOW TO MAINTAIN THE CARPET.

THERE WAS INITIAL CONFUSION WITH THEIR PRICING. THEY HAVE TWO DIFFERENT PRICES, ONE INCLUDED MOVING THE FURNITURE AND THE OTHER WITH OUT. IN THE END IT ALL WORKED OUT.

THE SERVICE TECHNICIAN WAS FRIENDLY, KNOWLEDGEABLE, AND EFFICIENT, BUT THOROUGH.

THE COMPANY WAS PROMPT IN BOTH THE INITIAL ESTIMATE VISIT AND THE ACTUAL CLEANING VISIT. THE PERSON SENT TO PERFORM THE JOB WAS EFFICIENT AND POLITE.

I HAVE USED THEM FOR YEARS AND I WOULD NOT USE ANYONE ELSE. I HAD MY FAMILY ROOM AND UPSTAIRS CLEANED.

THEY SCHEDULED ME IN A TIMELY FASHION - WORKING AROUND MY SCHEDULE. THEY WERE PROMPT FOR THE APPOINTMENT. THE JOB WAS DONE QUICKLY AND WELL. THEY SAVED ME MONEY BY RECOMMENDING THAT I WAIT TIL NEXT TIME TO PUT ON MORE SCOTCH GUARD PROTECTION.

WERE ON TIME, DID A VERY PROFESSIONAL JOB, I WILL USE THEM AGAIN. ONLY HAD 2 QUOTES, THEY WERE LOWER.

I HAVE USED SMITH MATHIS SEVERAL TIMES NOW AND HAVE BEEN VERY PLEASED EVERY TIME.

ABOVE PRICE INCLUDES OUR 10% ANGIE'S LIST DISCOUNT. WOULD HAVE BEEN #131.20. I CALLED 1 OR 2 DAYS BEFORE AND NEEDED MY CARPETS CLEANED ON A FRIDAY EVENING. THEY WERE ABLE TO DO THE JOB ON SHORT NOTICE. GORDON CLEANED OUR CARPETS. HE DID WELL. THERE WERE A FEW SPOTS STILL ON THE CARPET, HOWEVER, GORDON SAID THEY WOULD NOT COME OUT.

OVERALL A VERY GOOD EXPERIENCE. I WOULD RECOMMEND THIS COMPANY AND WOULD HIRE THEM AGAIN.

PAT MURRAY, THE SERVICE TECH WAS PROMPT, KNOWLEDGEABLE, COURTEOUS AND VERY WILLING TO WORK EXTRA HARD TO GET THE JOB DONE RIGHT.

THEY WERE VERY PROMPT, COURTEOUS, THE PRICE WAS REASONABLE, AND THEY DO GOOD QUALITY WORK.