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Smith Mathis Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

For over 44 years, Smith Mathis Inc is a locally owned and operated business, dedicated to being a leader in the carpet industry within Central Indiana. In 1973, Buddy Smith opened the company because he saw a need for a good quality, honest carpet company in the Indianapolis area. He enjoyed working with his hands and the satisfaction of a job well done. Today, our dedication and commitment to a job well done lives on. Our biggest differentiator is the extensive carpet cleaning experience we have within our technicians. Many of our techs have 10, 15, and even 30+ years experience! You will find that our techs tend to be much more experienced than other local carpet cleaners in the area. It is our goal to build a relationship with our clients that will last a lifetime. Whether you have a difficult stain, pet damaged, or heavily soiled carpet, you can feel confident that we will exceed your expectations when fixing your carpet. We have not lost sight of what Is most important---your needs as our customer. We would love the opportunity to partner with you and all of your carpet cleaning and repair needs.

Business highlights

51 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies

Services we don't offer

Carpet sales & installation & air duct repairs

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 476-500 of 992 reviews

NANCY G.
11/2006
5.0
carpet cleaners
  + -1 more
They were willing to direct me to a competitor for the duct cleaning to be sure I got good service.
Description of Work: Smith-Mathis cleaned carpets in 3 rooms and a long hallway, including 3 areas badly stained by plant drippings. All came out looking great. They actually called ahead and arrived early!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

DIANE & TED S.
11/2006
5.0
carpet cleaners
  + -1 more
A Smith-Mathis representative named Tim arrived between the hours of 8-9 am as promised. Tim was very professional and I felt safe in his presence (if you don't understand this, then you are male). We had swept every room and removed all the furniture we could. We offered to move what furniture was left when he was ready, but he went ahead and kindly moved it for us anyhow. Tim provided exceptional service and my carpets look great.
Description of Work: Cleaned carpets in dining room, living room, family room, one bedroom, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Aaron V.
11/2006
5.0
upholstery cleaning
  + -1 more
Very well, Rudy was pleasant and quick. Services were just as promised.
Description of Work: Cleaned 1 rug, sofa, over-sized chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DENISE S.
11/2006
5.0
carpet cleaners
  + -1 more
The carpet cleaners that work for Smith-Mathis are very knowledgeable, very fast, very reasonably priced and most of all they do a great job. This year Pat cleaned the carpet and he was so conscientious. He was concerned about not damaging the flowers near the front door with the hose so he came in a different way. Even the dog liked him; they bonded immediately. He was late in getting there which is unusual for them, but he apologized several times, admitted there was no excuse and proceeded to complete the job very efficiently. My carpet looks great.
Description of Work: Smith-Mathis cleaned several areas of carpet in my home. They really focused on one spot that will not budge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

SHANNON K.
11/2006
5.0
carpet cleaners
  + -1 more
Quick estimate. It was fair and came in under other quote for same method and services. Scheduled cleaning same week. The cleaning tech in July/August, did a poor job. I did not call the business right away. I wanted to see if the stains came back or not and got busy with other things. September a 2nd tech came and cleaned the carpets again. He did a outstanding job. NO stains have returned. Thank you, Oliver! The owner of this company, diligently attempted to contact me to resolve my complaint. Very impressed. The return visit, did cost me some money, but at a fair price. It had been 2 months. During the 2nd visit, I found out that I had not been comparing equal services. I paid an additional fee for a service, I thought I had received during the first visit.
Description of Work: Clean 600 sq feet, 12 steps top only, and a hallway. Several stains from ''kid spills'', duct tape on carpet. The carpet is 5 years old and has only one traffic pattern. Only 1.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

KAREN P.
11/2006
5.0
carpet cleaners
  + -1 more
We have a dog and 2 children with many friends, and our carpets needed a thorough cleaning. I called for a cleaning appointment, and within a couple of days, our carpets were clean and odor free.
Description of Work: Eight areas/rooms of our homes carpet needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

ANDREW C.
11/2006
5.0
carpet cleaners
  + -1 more
Cleaner arrived on time and ready to start. Moved all furniture except for pre-defined heavy pieces (china cabinet and entertainment center). He pre-treated all stains and did a thorough job throughout. When finished, he replaced all the furniture and placed Styrofoam or foil/cardboard underneath--to avoid furniture exposure to moisture in cleaned carpet. Excellent work. Very professional. Would recommend Smith-Mathis to all.
Description of Work: Cleaned carpet and stairs - 1250 sq Ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARGARET W.
11/2006
5.0
carpet cleaners
  + -1 more
The price was ok, but most importantly is that they do the job right! They did a wonderful job!
Description of Work: They cleaned the carpet in the living & dining rooms, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MYRON V.
11/2006
5.0
carpet cleaners
  + -1 more
Everything was very good and they were very professional.
Description of Work: They did some floor and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

KELLY F.
10/2006
5.0
carpet cleaners
  + -1 more
I have used their services numerous times over the past few years and always am impressed with their ability to clean our carpets better that any other of the companies that I've tried. They did an excellent job extracting water from our basement (two burst pipes and a refrigerator ice maker leak) three times this past year.
Description of Work: They have been out numerous times in the past year, both for routine carpet cleaning and also for three water leaks in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JENNIFER P.
10/2006
5.0
upholstery cleaning
  + -1 more
This is the second time that they cleaned this chair for us and it is amazing how much better it looks! The rep was here right on time, friendly, non-obtrusive, and efficient. I like the fact that they use a hose from their truck. This chair we have takes a beating with 3 kids, but thanks to Smith-Mathis it looks like almost new!
Description of Work: We had a white upholstered chair cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

STEVE & MARGARET B.
10/2006
5.0
carpet cleaners
  + -1 more
The process went very well. They arrived on time and did the work quickly and efficiently.
Description of Work: They cleaned the carpet in one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67.5

J NICHOLAS C.
10/2006
5.0
carpet cleaners
  + -1 more
From the first contact they were nothing but professional and helpful. Jeff came out and gave us an estimate for the work - even offering the AL discount that I was not aware of. Once we choose them to complete the work, they were very accommodating to our schedule. Since this was the entire office, the work had to be completed on a Saturday. They sent two guys to complete the work - both arrived on time and were very friendly. They completed the work quickly and did a great job. We will use them again the next time we need to have the carpets cleaned.
Description of Work: Completely cleaned carpets in a large office building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

BRUCE G.
10/2006
5.0
carpet cleaners
  + -1 more
They did an excellent job. He was on time, professional and knowledgeable.
Description of Work: They cleaned my carpet, he cleaned 4 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HEATHER Q.
10/2006
5.0
carpet cleaners
  + -1 more
Punctual. Not pushy about extra services, such as removing the pet odor along with the stain and adding carpet protection. Work was done quickly and thoroughly with very little disruption to me. Employee was very professional and helpful. He kept me very informed about the price. He warned me the paint stain might cost extra, but was able to get it out with routine measures. Very pleasant experience and would recommend to friends.
Description of Work: Cleaned one room with several pet stains and paint stain. All stains came out. Carpet looks brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LISA & ERIC G.
10/2006
5.0
carpet cleaners
  + -1 more
A great experience! They we're prompt in the estimate and on time to complete the job. Everything looked great when finished. Will have them back to clean our tile soon!
Description of Work: Cleaned and scotchgarded all carpeted areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

MICHELLE K.
10/2006
5.0
carpet cleaners
  + -1 more
The technician worked quickly and did a thorough job. He spent extra time on a high-traffic area in our family room that was heavily soiled. It now looks like it did the day the carpet was installed. He arrived promptly and was very courteous. He was dressed neatly in a uniform. Before starting the work, he viewed the areas to be cleaned and provided us with a written estimate. We will definitely use them again.
Description of Work: Cleaned carpets in several rooms and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ANDREA W.
09/2006
5.0
carpet cleaners
  + -1 more
Both the estimator and service man were very nice, professional and prompt.
Description of Work: Cleaned the carpet in the whole house, and put carpet protector in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239.32

KELLY M.
09/2006
5.0
carpet cleaners
  + -1 more
Tim Smith was on time, did a perfect job, and was professional. Any time I need my carpets cleaned, I will call Sith-Mathis, Inc.
Description of Work: Cleaned carpets in hallway, stairs, livingroom/diningroom, and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

ERIC W.
09/2006
5.0
carpet cleaners
  + -1 more
They were very easy to work with, from quoting to scheduling to actually doing the work. I would use them again.
Description of Work: Steam cleaned 800 sq. ft. of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

TINA M.
09/2006
5.0
carpet cleaners
  + -1 more
Very good experience. Responded quickly to my request for an estimate. Pickup & delivery for extra $30. Very professional. Will use again.
Description of Work: Cleaned six area rugs, including pickup and delivery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

LISA N.
09/2006
5.0
carpet cleaners
  + -1 more
I had a very positive experience with this company. It was wonderful to get all these projects completed on the same day. When they came for an estimate we agreed to terms and they removed my rugs at that time. On 9/18 the rugs were returned, carpets cleaned and draperies dry cleaned. It was nice to not have to transport the draperies and get the rugs cleaned and fixed. My carpets look great. I would highly recommend this company. The employee were prompt, polite and arrived when they said they would.
Description of Work: I had all of the carpets steam cleaned; three rugs removed, cleaned, a small repair made on one rug, the rugs returned; and my draperies dry cleaned while hung.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

LARRY & DIANA P.
09/2006
5.0
carpet cleaners
  + -1 more
The gentleman who removed the stain was on time and very polite. He did an excellent job. I was very discouraged before this with trying to find someone to help me. This company is excellent. I highly recommend them to anyone with a carpet stain. I felt the price was reasonable.
Description of Work: We had some stains caused by a housecleaning service that cleaned our family room carpet. They dragged our recliner across the carpet and it left furniture stains. She tried to remove it on 2 occasions unsuccessfully. I called various carpet cleaners and they said they couldn't help me. One company gave me an estimate of $300-$400 but said I'd probably have to replace the whole carpet. Finally someone recommended Smith-Mathis. They came out and completely removed the stain. I also had a bleach stain in the upstairs Master Bath that was here when we moved in and they were able to restore the color to that spot to match perfectly. They charged $126 to remove the furniture stains. And $76.50 to fix the bleach stain. They cleaned both areas with no added cost. This amount includes the 10% discount for being an Angie's List Member.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202.5

DEBBIE H.
08/2006
5.0
carpet cleaners
  + -1 more
They provided an estimate first and explained their process. I am very pleased with Smith-Mathis and would definitely use them again.
Description of Work: 8/18/06 - Carpet in three rooms plus hallway were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

TRUDY & BRAD J.
08/2006
5.0
carpet cleaners
  + -1 more
They did a great job. Our dog has been very ill and we had some problem areas. The carpet looks great.
Description of Work: They cleaned our whole house plus an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Flooring Sales and Installation,
Drapery Cleaning,
Air Duct Cleaning,
General Remodeling,
Blind Cleaning,
Water & Smoke Damage

FAQ

Smith Mathis Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Smith Mathis Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Smith Mathis Inc does not offer free project estimates.
No, Smith Mathis Inc does not offer eco-friendly accreditations.
Yes, Smith Mathis Inc offers a 10% senior discount.
Yes, Smith Mathis Inc offers emergency services.
No, Smith Mathis Inc does not offer warranties.
Smith Mathis Inc offers the following services: Cleaning - carpet, oriental rug, upholstery, tile, grout, air duct, water & smoke damage, re-stretching, stain removal, & draperies
Carpet sales & installation & air duct repairs

Contact information

9050 E 133rd Pl, Fishers, IN 46038

http://www.smith-mathis.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM